Sunscape Curacao Resort: Awsome snorkeling right off the beach!
We stayed at Sunscape April 21-28th. We enjoyed our stay but feel there is room for improvement at this resort. We stayed at the Sunclub and feel this was an afterthought with this resort. Sunclub is at the far end of the resort with a private pool and beach, yet everyone seamed to use it. There is no washroom at the pool so it's back to the room or there is a washroom half way back to the front desk. Kenneth the bar tender was the bright spot at the pool, always ready with a drink and friendly [... read more]conversation. The down side is the poor man is set up at a makeshift bar, no blender.
Our room was good and the air conditioning worked well. Maribel the maid did a fine job keeping the room neat and tidy. We found the staff very friendly. We would recommend the bluewater grill, we ate there a lot. There is a lunch BBQ at the bluewater Saturdays. Would like to see this a few more times during the week.
The beach is good and there is a stone break wall the length of the beach which provides some awesome snorkeling. Coral is trying to establish it self on the breakwall but to many people standing on it and touching it is making it difficult. Some education for the visitors and this asset would be even better. We totally enjoyed willemstad and Mambo beach is a 5 minute walk from the resort. It has many shops, a bar, starbucks and rocks on Saturday nights.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Amandad -
Verified Purchaser
Sunscape Splash: Fantastic
Fantastic trip.
Great water park and friendly staff.
We really enjoyed ourselves.
Restaurants were good, beach was beautiful and we upgraded our room to a suite which was definitely worth it!!
Thanks Sunscape!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: Awesome resort, sunclub was worth it
We really enjoyed our stay at the sunscape resort Curacao. The food at the a la cartes was amazing, the buffet was ok maybe needed more selection but the food that was there was good. The pools were nice and the bars had premium alcohol which was a nice touch. All in all we enjoyed our stay here, we upgraded to the sun club and we felt it was totally worth the money!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: beach was beautiful
resort is actually dated, needs maintenance , a bit run down to say the least, rooms are clean, beds are comfortable, staff are very friendly , very helpful, polite, line ups at restaurants are long, service at buffet is very slow waiting on coffee, water, etc.. food is okay. average
nothing really bad but certainly not what we expected, pictures on website are not what you see
if it wasn't for the beautiful beach and friendly staff this is a 3 star not a 4.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: Sunshine every day
First impressions driving into the property was underwhelming. It wasnt made any better when we got oof the bus and told to enter their "conference centre". to register and get our room info. The entrance of the conference centre is dull and dingy looking. Hasnt seen a coat of paint for years and all in all grubby. Two tables and two employees took your name and gave you an envelope with your room number. From there you can collect your luggage or get a porter to take it to your room. You p[... read more]ass the small entrance to the very small casino into the next entrance which is the lobby of the resort. Lobby is open to the main area of the resort with its pools and restaurants. Our room block was an old building with purple doors . Small entrance to room which was large and nicely furnished. The bed was a King and a half. There was a flat screen tv and a dresser with a coffee maker,small fridge filled with beer, soft drinks and water. There is a sofa in the room and a small table with a chair. Patio door to the small patio outside . Bathroom was a huge let down. Old in dire need of an update. There is a hair dryer but only worked on low, so it takes ages to blow dry your hair. There is also an ironing board and iron in the entrance closet. The small safe on the wall in our room needed maintenance to come in and fiddle about with to get it open on a few occasions as did the toilet which was old and the tank need either our or when we could get maintainance to come by to stop the water constantly running from the tank. Our air conditioning was not working when we arrived which added to the musty smell in the room but they did eventually get it working the day after our arrival.
Daily maid service wasnt done till around 5pm just when you want to start getting ready for dinner after a day on the beach. We did ask reception to please ask housekeeping to have it done earlier in the day and after that it was done earlier. We could have asked for a room in one of the newer towers but the trade off was our patio was right on the beach,so we kept the room with its little irritants.
Food was surprisingly better than expected after reading prior reviews. Service is ok but you have to wait ages to actually get the food. We felt the whole resort was understaffed from the restaurants to the housekeeping services. Management has to get their act together. Least favourite restaurant was the seafood one on the beach. Lovely setting but the food was under par and cold. Best restaurant was either the Italian or the Japanese. Entertainment was poor except for two nights when they had a 'carnival parade' and the other a troupe of 5 dancers came in to show us some cultural dances. The other evenings it was audience participation reality stuff. Boring.
Beach was nice and sandy but take water shoes as lots of rocks in the water. Not enough shade on the beach so lots of chairs under the few trees and palapa's that were there. Lovely breeze though . Beaches are not long so no long walks on the beach. Being an island there are lots of small bays and coves to explore away from the resort .
Bus outside the resort to Willemstad is either 1.50 or 2 dollars US depending on the driver . Its about a 10-15 min ride into town. The buses are mini vans and we had no trouble taking the bus . The drivers and other passengers were always polite and helpful. You can turn right out of the resort and walk about 5 mins to a small shopping precinct with restaurants and walk downstairs to Mambo beach which is longer and wider than the resort beach . You pay for loungers on this beach. The Aquarium is just a few mins further on .
There is an ATM outside the lobby by the Casino but it costs 5 US dollars to get money from it and it doesnt take RBC debit cars and does not take Visa. The best place to use your RBC bank cards or Visa is in Willemstad. You will need cash only for the bus. Most ATM's around only take Mastercard or a Cirrus debit card.
Check out is 12 noon but we asked a few days before we left for a late checkout which is at 1pm. They were able to do that for us. So ask.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: very nice place
we have done many carribean all inclusives and i would say i loved curacao the most!! We stayed in the newer section and room were big beautiful and clean! cleaning ladies should come earlier tho! food was great but service was very slow for drinks wine etc. all the al a carts were good but steakhouse was slower than slow 2hrs for a steak that was bloody when we asked for well done!! Italion restaurant and service was perfect!! ice cream should be a part of buffet!! always big line up and alot o[... read more]f times no one there to serve! other than that our stay was great! would definatley return!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
The Brown Family -
Verified Purchaser
Sunscape Curacao Resort: Will return to Sunscape Curacao
My husband and I and our 18 yr old daughter and 16 yr old son stayed at Sunscape Mar 31 to Apr 7, 2017. We booked side by side oceanfront rooms for ourselves and the kids. When we arrived we were on the 5th floor, ocean front, side by side as requested. However our air conditioner wasn't working. We did get placed in another oceanfront room, ground floor (even nicer room than original!!!) they offered for the kids to move into the room beside us but in only had a twin bed & pull out couch. [... read more]- they opted to stay put on the 5th floor. (note, we did not go to casino as that isn't just our thing) Amazing snorkeling each day right at the resort.
We arranged, before we left Canada, a private tour of the island (as we wanted to see what WE wanted to see on our own timetable) through "Around Curacao Tours" with Andy Rolfast. website is www.privatecuracaotours.com He came highly recommended and I want to add to this recommendation. Andy made possible all the spots we wanted to see (especially snorkelling with turtles by Fisherman's Warf) and shared his knowledge and experience of the island (an old fort, quarentine building, stopping for iquana soup, driving through affluent and not so affluent neighbourhoods, Willamstad, stopping to see flamingos etc. etc. Anywhere we wanted to stay longer, or anything we wanted to skip seeing was just fine with him. He made the day so much fun while providing us with an understanding of the islands' education, industry, health services, history etc. He has an amazing sense of humor - you will not be disappointed on your personal tour, I guarantee it. That was the best day for us on the island.
We have stayed at newer, more luxurious and larger resorts with larger beachfront, perfectly manicured etc. etc. However the hotel staff were so welcoming, great a la cart restaurants, lunch bbq's on the beach & entertainment staff made this a place we would return to. The staff were so friendly and eager to help, and not at all resentful for having to be at work (as we have experienced in Mexico, the Dominican and Cuba).
A shout out to Norma at the pool bar who made everyone feel special and the Lobby bar staff who put up with some very snooty people. Thank you to the Entertainment Staff - Prince, Leo, Johnny Rocket, Nick....sorry if I am forgetting anyone. The "carnival night" at the resort was the best!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bakker -
Verified Purchaser
Sunscape Dorado Pacifico: WOW
From check in to check out was great , the SERVICE, grounds and all the people we met were great .
The waters were rough but that didn't bother us was great to see and hear the power of the crashing waves.
Like to add the town was nice to visit being right across the street
Thanks again
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brenda74123 -
Verified Purchaser
Sunscape Curacao Resort: Awesome Resort!!!
We went to Sunscape with 3 other couples. The resort was very clean and our room was nice. We had to call each time to get our fridge re-stocked but other than that it was really clean and the air conditioning was working well.
The staff at Sunscape was very friendly and helpful. It would help I think to have a few more people working behind the bar at the pool to move the line along a little quicker but other than that it was great. The drinks they would make for you were just great!!!
The[... read more] beach was really nice as you could go in every day because of the break wall in the water to cut back on the waves.
Overall a great experience and would go back in a heart beat!!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Sabor Cozumel: Fabulous Resort
An older Resort, with lovely walkways, beautiful gardens, and extremely clean.
Rooms are older, but spotless. Everything worked well in our room. We had a fridge stocked with beer, soft drinks, drinking boxes and bottled water. Bottles water was replenished everyday. The maid did a great job of cleaning the rooms.
We were surprised how good the food was. Freshly squeezed orange juice at breakfast and excellent buffet breakfasts. They had an excellent variety of fresh fruits and vegetables.
N[... read more]o reservations needed at the restaurants. We enjoyed all the restaurants especially the seafood grill.
Our only disappointment was no espresso machine on the Resort. The coffee was fair.
There was a main bar( which was on the beach and close to the pool).
Another bar at the end of the beach which was close to our room. Excellent drinks made individually from the blender. White wine was different at each restaurant(I preferred the wine at the Market cafe.)
No bracelets or towel cards needed at this resort which was a plus. No problem getting a lounge chair on the beach unless you wanted shade- best to choose one before breakfast.
A lovely, long beach, water usually calm and clear however very rocky. Water shoes are a must. Snorkelling was great; beginners could snorkel in the shallow water. A very active beach, lots of snorkellers, kayaks, paddle boards, diving boats,etc.
Entertainment was outside close to the pool- had a stage and some nights they had singers and dancers, and a band. Movies for kids.
Very kid friendly Resort- a kid's club, soccer games- all the kids seemed to have a good time.
Excellent on site diving was available with a special diving pool for scuba divers.
We really enjoyed this resort except for the rocky beach. Staff were most helpful and friendly.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: Easy to get around
The resort is small which made getting around quick and easy. It was a short walk to all amenities. You can see the bottom of the ocean and the colour of the water is breath taking. One evening the resort ran out of propane and dinner was delayed by an hour. It would have been nice to be told as we sat wondering what was taking so long. The food was delicious so it was worth the wait. The employees were always smiling and we learned a new word of the day.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Kelly -
Verified Purchaser
Sunscape Splash: Good Value with some needed improvements
I have been to several Caribbean resorts and several in Jamaica and many of them transfer ownership many times over the years - this resort is no different. All employees were helpful and attentive. Rooms need more work but for the most part they were clean and inviting. Entertainment was the worst I've seen. Entertainment staff was minimal as well but the resort wasn't that busy. Buffet area needed a sprucing up but I was pleasantly surprised with the specialty restaurants - best to avoid [... read more]during early dinner sittings. I can't see the resort having enough loungers if the resort was busier and several were broken and attempts were made to fix them - you can't glue plastic back together.
The staff were the best. Always welcoming, friendly and willing to assist.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Splash: Great Vacation
The Sunscape Splash was exactly as explained in the information folder. It had great amenities for the kids with the splash pad and it catered also to the adults without kids who wanted to be around other adults. The hotel was nicely laid out so that the kids section was on one side of the resort and the adults were on the other. So you do not need to worry about the kids always running around where you will be.
One thing I did not like was that the entertainment was lacking. The nightly sh[... read more]ows lacked in every way possible and they did them early on in the evening so by 10pm there was nothing to do at the resort. The disco had great music and pool tables but the max amount of people in there were 10 usually.
However, the people that worked there and the a la carte restaurants made up for the entertainment.
I would definitely go back there and I would bring my son. It lived up to its 4 star rating.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: nice resort
very nice and clean we had a nice time at times services was very slow but overall was ok. the beach was clean and if you like snorkeling is good. the 4 restaurants the food was good the staff try hard to serve you
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lorri463 -
Verified Purchaser
Sunscape Cove: Sunscape Cove was an awesome escape!
We thoroughly enjoyed our week at Sunscape Cove. The staff were very friendly and helpful, the resort was very clean, the food was great, entertainment was good, what more could we ask for! My only disappointment was the amount of seaweed in the Ocean but that is nothing they can control!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Curacao Resort: Nice little resort!
We enjoyed the hotel and had a great week! The snorkeling was great right at the resort and consider this a great plus for the resort! My suggestion would to provide a lot more umbrellas as there is definitely not enough and I think would make a big improvement and positive feedback from clients. We enjoyed going into the pretty little city of Willemstad and wandering around as it was just a short taxi ride! We found the service to be very good, maybe a little slow but we weren't in a hurry....o[... read more]n vacation time!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Manon -
Verified Purchaser
Sunscape Bavaro Beach: Great escape!
Sunscape Bavaro offered us a great escape with our boys. Overall, the experience was great. Of course, there were a few hitches and snags but all the travelers there seemed to have the same issues. There needs to be more efforts so that we get the room we booked!! And shouldn't double beds be standard size, not this large twin bed! Unfortunately, this made our nights a little bit sleepless.
People are very smiley, courteous, and nice but they also don't hesitate to make up stuff (we called it [... read more]the Dominican truth!). The concierge's nasty trick to get us to tour other resorts and the 90 minute presentation to enroll in some travelling program was NOT a fun experience and a total waste of time. It did, however, give us a 100$ voucher towards the amazing zip-line/monkey expedition. Wonderful time that was!
All these small issues aside, we had a great vacation!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Cove: Wonderful family vacation
The hotel offered excellent dinning choices and wonderful service. The hospitality was incredible and the list of activities were endless. Overall I would recommend this resort to anyone looking for a family vacation that the whole family can enjoy
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jeannette Lavigne -
Verified Purchaser
Sunscape Splash: very nice resort
Very nice resort small but it is what we liked. Everything was right there didnt have to walk far for anything. The food was very good and im a picky eater. Definately would reccomend this resort. Great resort for familys but there is also a pool for adults only which was nice
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
SamanthaMurphy_ -
Verified Purchaser
Sunscape Splash: Great Resort!
I just came back from 7 amazing days at the Sunscape Splash. The hotel was clean. The staff was so friendly!! The food was really good, the only issue with the food was variety. Such a great location. Sunsets were unreal and snorkeling right off the resort.