Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(801 Reviews)

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Jenny0707  - 

Verified Purchaser

Beautiful Resort.

Big and beauty resort, room very clean, food was good. Great A La Carte restaurant.Beach at this time wasn't good with a lot of seaweed and too much mosquito...But very good staff and reasonable price ....

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ASoares  - 

Verified Purchaser

Beautiful resort!

The Bahia Principe Coba is a beautiful resort, great for kids with the waterpark and kids activities all day. Too bad Coba vacationers can no longer use Akumal beach and facilities this was a huge let down. We have stayed at this resort many times and Akumal beach was by far the nicest place to situate for the day and now it is exclusive so no drinks or food for Coba people. We were also disappointed that the bars in the lobby close at 11pm every night. We have small children who go to bed at 10 [... read more]

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Genomac  - 

Verified Purchaser

Fantastic Vacation

It was our first time to an all exclusive resort and we were unbelievably impressed. The Coba resort was huge and very clean plus you also got access to the Tulum resort. Food was great at both but id give the win to Coba. All staff were extremely friendly and really appreciated when you tipped. We had a few days of bad weather but there were so many things to do that we didnt mind that much. The one bad thing was that the beach was covered in seawood from the big storm. There are a wide variety [... read more]

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Lito Coy  - 

Verified Purchaser

Wonderful Vacation at Grand Bahia Principe Coba

This was our first family trip to Mexico. Our stay at Grand Bahia Principe Coba did not disappoint us. Amazing resort! Selection of foods are great & service of the staff is impeccable. We will plan our next trip to this resort.

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Lizzy123  - 

Verified Purchaser

Nothing outstanding, but met expectations.

The service was fine, nice staff, but most resorts seem to go above and beyond which the staff here did not. They were not prepared for rain. Resort does not have a nice beach, and tons of seaweed!! The hotel had a lot of fun evening activities but quickly shut down at 11pm, after the general family activities, everyone was encouraged to attend the disco. The disco was the most lively I have seen at a resort which was fun, so there is not a obligation to go to the city. The rain really limited [... read more]

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Juvecoop  - 

Verified Purchaser

Amazing Service, Clean and Fantastic Food

We went away with my entire wife's family a total of 8 adults, 2 children and our baby. Upon checkin we has a small hiccup as they had us all placed in different buildings. I understand even though we requested it with our travel its not always guaranteed. After some begging we end up in building beside eachother. After that is when the FUN started!! Im not much of a beach guy so being so close to the pool and kids pool area was fantastic. To get to the beach you would have to hop on a little tr [... read more]

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Leeesa  - 

Verified Purchaser

Good Hotel

This hotel is a great hotel but have a couple of issues. The rooms are very damp and feels like your sleeping on wet sheets. Also Akumel is not part of the royal golden club and you cant get served on the beach . You have to go to Coba beach and if you have young children or older adults this beach is not user friendly with all of the rocks. I was disappointed by this. I have been to this resort 4 times and will make sure I book Akumel next time.

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Jimbo1112  - 

Verified Purchaser

GREAT RESORT!

Everything was well maintained, food was great, service was always top notch. This was my second time to this resort and would go back again. Plenty of activities to do, Lots of wildlife, and great weather, No complaints.

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Tonya  - 

Verified Purchaser

Awesome resort ! Amazing service!!

This resort was fantastic!... The room and facilities were beautiful and immaculate ... The beach was filled with seaweed which couldn't be helped due to Mother Nature but the staff worked hard all day to clean it up .... I would highly recommend!

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Lila  - 

Verified Purchaser

Underwhelming Resort

When we walked into this resort, our jaws dropped to the floor. However, our experiences afterwards were disappointing to say the least. We arrived early at the resort (around 1 pm), however we were not allowed to check in to our room, book any excursions or dinner reservations or take out our swim suit from our luggages UNTIL seconds before 3 pm (which is when we were allowed to check in to our rooms). I doubt that there were absolutely no rooms available before this time. The staff were less t [... read more]

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Girl from Ipanema  - 

Verified Purchaser

Excellent Stay

We spent 1 week at Bahia Principe Coba and loved our stay! From our arrival where check in went smoothly and our king size spacious room was kept clean every day! The staff is just wonderful and helpful at all times! The food was super yummy.......do not acknowledge anyone who complains! There is something for everyone and then some! the ground are immaculate, pool areas fun for everyone and I loved the beach! Definitely recommend this to everyone thinking of a family vacation!

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Tm426  - 

Verified Purchaser

Great Resort, but limited at night

This resort had some great food and was very clean. The beach was pristine. However the pools and beach are all closed after dark and there was not much to do in the evening. I would highly suggest more available at night.

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KristaD  - 

Verified Purchaser

Great resort

Overall the hotel was great! The rooms were pretty standard but they were clean! The service was good not great and the food was good...great selection! The hotel was quite far from the beach but they do have carts to carry you! The grounds were good...well taken care of ! The kids club was good but didn't think there was a lot of supervision! I wouldn't leave my 4 year old there alone!

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LobbyCoba  - 

Verified Purchaser

Coba Disappointed

Second trip to Coba in 2 years, disappointed in what is now "Coba Beach" beach huts in NEED of repair to provide shade, seaweed cleanup lasted well into mid morning. Last year able to use Ackmual beach which is sandy very little seaweed and buffet for convenience, this year restricted so much more back and forth to Tulum/Coba for lunches etc. With Coba orange bracelet was denied access at Tulum lunch buffet as hostess said beach cover-up over full one piece suit was too short.........at the same [... read more]

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NanaB  - 

Verified Purchaser

Awesome Family Trip

I did not pick this resort as it was picked for a wedding our son was in ..our whole family decided to go...we were in awe of the resort ..lovely resort ..great rooms ..fabulous food ..we will come again.

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Dan Milks  - 

Verified Purchaser

Most impressed

Everything was fantastic! We will return with our adult children and grand children. We wanted to relax. We did. We wanted comfort. We got it. We wanted great service. It happened. We walked the beach. We found the food to be excellent. Well done Grand Bahia!

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Jennie  - 

Verified Purchaser

Just ok!

The beach was not good, they tried to keep it clean but so much seaweed it was impossible. Our room was fine but we never received the best service, our fridge was barely ever stocked nor could our maid speak any English. the food was just ok, I have been to Mexico before and the food was wonderful. the pools were great and fairly clean.

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Brendalee  - 

Verified Purchaser

Bahia principe coba

The grounds were nice, however the service at the buffet was not good. They were always out of everything, and I had to ask 3 different people for a drink before we got them. The room was nice and in a good location, however it was our second room, as the first, had a broken air conditioner and mold in the room. The second smelled musty but overall was not too bad.

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Jag16  - 

Verified Purchaser

Nice clean, modern resort.

The resort was clean, buildings were modern, and all amenities in our room worked great. Air conditioning was good, shower worked well with lots of hot water. The pools were great, although often difficult to find a chair as there was high occupancy during our week stay. Negative point was its not beach front, which we knew, but the next resort is no longer part of the same company, so no access through this property to the beach as was available during a previous visit here. Inconvenient to tak [... read more]

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BMBD  - 

Verified Purchaser

Good value

Good value for your money. Rooms were clean but dated. It is large resort that is well maintained and helpful staff. This is not a quiet resort, lots of party people late at night in hallways and in neighboring suites. This is also very fat from the beach, shuttles are provided which usual 5 to 10 mins wait.

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