Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(843 Reviews)

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H Valdez  - 

Verified Purchaser

Overall Great week Long Vacation Destination

Absolutely no problems. Grounds were beautiful, people were very friendly to myself and children, lots of security in the evenings. All amenities were classy. Great food and clean resort. Lots of activities organized for kids and adults.

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Rockin Robin  - 

Verified Purchaser

Girls vacation

I loved it it was so beautiful. I felt so good there the food was good the staff was friendly and felt very safe. Very helpful the drinks were great the events that were going on we're great I thought the lobby was amazing

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Girlfriend  - 

Verified Purchaser

Girlfriend's Trip

I enjoyed this resort. Restaurants were fantastic. People are friendly , room's were nice and very clean. Myself and 3 girlfriends had a blast. Only complaint is with wifi, it should be included and available everywhere. Also unlimited calls to Canada would be great as well.

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Kadri  - 

Verified Purchaser

Great trip!

overall, a great time. rooms and grounds were clean. Food was great. lovely spot. It took longer to get to the resort than we expected. we had a couple of issues, but they were pretty quickly dealt with.

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Verified Purchaser

Beautiful resort

The Bahia Principe Resort at Runaway Bay has a variety of beaches and restaurants, with a huge pool area and 2 swim up bars. The room was spacious with a lovely view of the Caribbean. The a la carte restaurants had great service.

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Luke Skywalker  - 

Verified Purchaser

Gran Bahia Jamaica

We enjoyed our trip immensely. Upon our arrival there was a strong smell of cleaning solvent. Due to my wife's allergy they moved us to another room. The trip went well until our departure when the aircraft was having mechanical problems, therefore it was cancelled. We were all placed in different accommodations. We were lucky to get to stay overnight at the Grand Palladium Lady Hamilton. So we had a look at another resort. Not to stay at two different resort in Jamaica. We can assess our two lo [... read more]

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JACKIE D  - 

Verified Purchaser

Gorgeous place!

I loved the food! I loved the staff!! I loved the snorkling!! I loved the pool! I loved the kids club!! I loved everything everyday. I would have given it 5 stars if the manager and front desk staff would have helped out with my problems with the air transat staff. I received a bland email with an apology and nothing else. Air transat staff at the hotel are HORRIBLE and the hotel needs to be accountable for how they treat the guests. I would go back in a heart beat with a different travel comp [... read more]

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Johnnynox  - 

Verified Purchaser

Good low key resort

Resort is clean food is good. You won't get sick. The beach where the nice sand is there's ticks in the water. Where there is no rocks there is no sand just crushed limestone. Nothing to do here. Entertainment non existent so your basically shut down by 10. They have shows but my sons kindagarten class has more talent. If you want to just lie down and waste away for a week it's perfect. Lots of sun you will get an excellent tan.

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Cos1  - 

Verified Purchaser

Dissapointed gran bahia principe jamaica

the hotel and room was fine, international drinks that were supposed to be included were not the only international drinks was martini , they were lacking fruits, the lobby and other bars closed at 11.00 pm thats only good for under age kids, this was my first stay at Bahia Principe and ill be the last one.

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JoeCee  - 

Verified Purchaser

No other way than the Bahia Way!

Amazing resort!!!. Food was amazing, pools are beautiful, grounds are spectacularly clean, rooms are big, comfy and luxurious! The staff is friendly and helpful. The buffet has so many options to choose from and the restaurants are very nice. Definitely will go back!

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Bon Bon  - 

Verified Purchaser

Enjoyable stay

The hotel staff were very friendly. The food was good. We had some issues with our room on the night of arrival. The rooms were clean and comfortable. Pillows were not comfortable and need to be changed.

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E Puffer  - 

Verified Purchaser

The best resort that we have ever stayed at !

The grounds were amazing & very well kept, the rooms were always kept clean, fresh towels & beds made every day, the room was left spotless every day & the cleaning crew was always very courteous & pleasant always wanting to please

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JLW7  - 

Verified Purchaser

Great Family Resort

As all the Bahia Resorts, the grounds were immaculate. A true family resort, lots of kids for our kids to play with, giving us time to relax. We enjoyed the pool and the beach areas. The kids club team was great, they knew our kids in two days, and the activities they offered were fun. The food is good, the kids seem to prefer the buffet over the a la carte. We didn't use it, but we hear the room service food is actually best! We love that it contains it's own shopping area, so we didn't have to [... read more]

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Nazim  - 

Verified Purchaser

Amazing Resort

Very nice clean hotel. Clean beach. Staff are very friendly. Good variety of breakfast, lunch & dinners. Went on a couple of tours. Tour guides were very knowledgeable and friendly. Trip to Dunhill falls was amazing

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Woody73  - 

Verified Purchaser

Big place with lots to do!

Love the jerk chicken at lunch everyday, just wish it was done on a bbq and not in an oven to be authentic. The pool was great to hang out in everyday but I wish the volleyball court was closer and on the sand so people would actually play. Overall good resort.

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Sudburygirl  - 

Verified Purchaser

Lovely resort

Our room overlooking the ocean was beautiful. The rooms were bright, airy and clean. The food was overall good. The staff was friendly and helpful. Avoid the Timeshare people. The supposed 90 minute presentation turns into a 4 hour hard sell pressure tactic. Most excursions are pricey. The pools, beach and grounds were very nice and well kept. We experienced flight issues where we lost a whole day and a half at the resort and we were not compensated by hotel even though we were not there to enjo [... read more]

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Mariac  - 

Verified Purchaser

All right resort

All right resort. Been to better resorts. paid for international drinks and received only local drinks. Bartender in main lobby not friendly at all. Housekeeping not up to par. Out of the seven days had to call had to call for towels.

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Flaherty Group  - 

Verified Purchaser

Loved it

Grounds were very nice, hotel nice as well. Staff were great. One staff in particular (Ainsley on the entertainment team) went over and above the call of duty. Made it his goal to make sure you had a great time. Very respectful, polite and fun. Postive attitude everyday. Overall great experience, highly recommend it

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Zohrali  - 

Verified Purchaser

Great Resort

We went with low expectations and they delivered! Definitely get the rooms with ocean view, it's always nice to tip $1 to your server/bartender (they remember), the beach is a bit too small for Bahia, nude beach was a bonus, clean rooms, clean beach, clean pool. You'll always get that 1 rude employee or that 1 bad experience. Overall for the cost in Jamaica, its worth it ;)

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Renu  - 

Verified Purchaser

Good Resort

Resort was good and the staff good. I would not rate this resort as excellent due to the following: Some staff are in a bad mood especially the bar tender... I do not and did not drink much but thought when I approached the bar, the bar tender at was rather rude. I think this may be because you have to show the tip first. The constant up-sell of the resort package by the resort staff where they want $29K from you for their resort is a real BS. they need to take this away as it is bothering.

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