Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(1126 Reviews)

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Very good resort

The hotel is very good. The service is amazing!!! We had an ocean view room and enjoyed every day sunrise. Every staff member we encountered was kind, friendly and helpful. The food was good. We liked the lounge room that worked 24 hours - good coffee machine, some snacks and if you'd like champagne, beer, vine. The beach is amazing , however, it's not possible to swim in the ocean at all due to strong under current and how fast it drops off.

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KP/CP  - 

Verified Purchaser

Holiday Inn Resort Los Cabos: Disappointed

Pros: beds and pillows good, enough loungers as hotel not busy. Location good half way to mega or San Jose center. Cons: a/c ok, hotel old, no breeze in lobby or walk ways to rooms. Breakfast good can't go wrong with eggs and toast, not a good variety, no option of champagne and orange juice, juices powered not fresh except one verde juice. Lunch: repeat every day no changes for buffet, the menu at beach restaurant limited but good if you want to eat the same thing every day. Supper was not [... read more]

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Shay  - 

Verified Purchaser

Hyatt Ziva Los Cabos: Great Resort

The Hotel Staff and amenities are second to none. Three amazing restaurants French Japanese and Italian. I would like to recommend improvements to the Steakhouse and the Buffet. The hotel shows could also see some improvements.

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Private  - 

Verified Purchaser

Krystal Grand Los Cabos: Could be so much more :(

The "deluxe" rooms are really just 30 yr old timeshare units across the street from the resort or facing a back alley. We refused our first room which was across the street from the resort. Our second room had bare wires hanging out the ceiling, did not have a balcony, and the only windows looked opened to the walkway along all the rooms. Our 3rd room was a new room that over-looked the ocean. This was a very nice room. There is a lack of staff and training in the restaurants and mgmt needs  [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Wonderful Resort

Hotel was very nice and very nice people working there. The a la carts were a little strange as you could not book ahead and most nights could not get in. Beach is beautiful but you cannot swim there.

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Chris  - 

Verified Purchaser

Riu Santa Fe: Very nice resort

The grounds are very well kept and were in great condition . The layout is big but very easy to get around and everything is laid out well . We stayed in building 2 and I thought this was a good location because it was not a lot of foot traffic in front of our room and we were closest to the beach and the main entertainment area and and not subject to any noise.

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Private  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Didn't meet expectations!

We expected much more for the 4 stars hotel. Our stay was 10 days. The bed sheets were not changed ( our friends had the same complain), it looks that there was a problem with the towels too. Coffee for the coffee machine in the room wasn't provided every day. Floor was washed only when we asked to do it. Food was good, but the staff was short of people. The grounds and the swimming pools were clean, but we didn't like kids with diapers in the swimming pools. There should be rules about it! [... read more]

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Frankie  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: awesome resort and great pools

Best all inclusive we have been in. We cruise a lot, but the value received for the money was well worth it. Restaurants a la carte where great, Super service and great selection. Our room was great, but the housekeeping needs some attention. A few times we only had 1 towel, no shampoo, dirty bathroom floor.

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Private  - 

Verified Purchaser

Riu Santa Fe: Good holiday

We loved the grounds and the pools. The beach looked great and was good to go for walks on but the under tow was too strong to swim. Our room was large and comfortable. Our main complaint was the hallway in our building had a terrible smell. Service was good.

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Rita  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Great place

I loved everything about the hotel but it was a shame that we could not swim in the sea. It looked sooooo inviting.We also enjoyed the nightly entertainment . I wish we would have stayed longer than one week.

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MikeT77  - 

Verified Purchaser

Riu Santa Fe: Great Resort- only picky people will complain about this place

We stayed at the Riu Santa Fe the last week of October. My girlfriend and I absolutely loved the resort, it has everything you need. The rooms are great, fully stocked fridge and decent bed. Maid service was good as well, we ask for the maid every other day and always tip and had no issues with anyone tampering with our stuff. The pools are great , amazing view of the ocean and escarpment. Drinks are good, nothing to call home about but not watered down and made the way you like. The bartenders  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Riu Renovated

First off, I would like to say that I think the Riu did a great job recovering from the damage caused to both the Palace and Sante Fe by Lidia. The renos done in the rooms are a great improvement, with the removal of the old tubs and replaced with showers. The new theater and stage area is wonderful. The new buffet is nice, but I preferred the old one. This one feels too much like an open cafeteria, and is very noisy when busy. Food quality in the buffet seemed to have declined since my last vi [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Stunning Resort

We have been to this resort twice now. It is absolutely our favorite. The staff are genuinely happy to help and the resort is immaculately clean. We travelled with our two toddlers, parents my sister and my husband. The food was delicious and plenty of choices. The restaurants were amazing. The entertainment was top notch compared to other resorts we have been to. I honestly can not say anything negative as we truly had a wonderful time.

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Fantastic Riu Palace Cabo

Stayed Oct 5-12, 2017. Surprised my husband for his 50th. Our 19 years old son came as well. I was nervous after tropical storm Lidia...But it was all GREAT! The hotel is beautiful. From the welcome drink to our checkout we were all lovin the Palace. Staff are wonderful. Food and drink were plentiful and delicious. We will be back!

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Private  - 

Verified Purchaser

Riu Santa Fe: Great view!

It wasn't very busy when we went which was nice. Food was average but the steak house was amazing. The view of the arch from the pools was gorgeous. Unfortunately we weren't able to go in the ocean while we were there, but the pools made up for it. Also a very short cab ride into town for the day or excursions.

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Private  - 

Verified Purchaser

Riu Santa Fe: Great stay!

Views from the pool can't be beat, forbidden from swimming in the ocean due to strong undertow, grounds were well maintained (couldn't even tell Tropical Storm Lidia went through a month prior), hotel was clean and rooms were clean but hallway smelled like vomit all week, food in general was good but I got sick after eating at the Asian a la carte.

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Shal  - 

Verified Purchaser

Grand Decameron Los Cabos: Sucks resort

Dirty hotel ran out food local drinks only poor service. Poor air line should not recomend this hotel to others lost my charger every one one my family got sick by the food I went to Mexico so many time never had a problem this was a bed experance

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Vesko  - 

Verified Purchaser

Riu Santa Fe: Wonderful resort

Because of the storm Lydia I have the inspiration for only 2 days of my weeklong vacation. It was all very nice until the second day of the vacation when the storm started. The food was very delicious and in great abundance. The staff who cared for us were very friendly and entertained us all the time. My only point is that when it rains, water drips into the rooms.

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Ottavio  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Awesome and amazing vacation.

The level of cleanliness in the hotel was of the highest. The people in Los Cabos were very pleasant to interact with and the vendors were not pushy. The staff were very professional and courteous. Our room was amazing and the view of the ocean was spectacular.

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Beautiful Resort

Everything at this resort was beautiful. The food was amazing as was the service. It was very clean and the grounds were immaculate. We had an amazing first time all inclusive experience at a resort. Absolutely no complaints about anything and I am very particular - so it must have been great!

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