Bahia Principe Explore Tulum: Beautiful, Well Kept Resort

The resort is huge with lots of options for food, pools and activities. The resort, including the rooms, is clean and well kept. The pools were very nice, towel service was easy, and it was never a problem finding a chair (mid April). The food at the restaurants and buffets was very good with lots of selection. The Gran Tortuga-Rodizio Restaurant has a buffet for breakfast and lunch and is a wonderful place to eat overlooking the ocean. There is a pool beside this restaurant which is quieter tha [... read more]n the main pool, and the bar is never busy. The shuttle service between the other sections of the resort is quick and efficient. The only downside was that the beach was full of seaweed, but they were working around the clock to try to clear it away.

Grand Oasis Riviera: Absolutely amazing!!!

A fantastic smaller resort! Great large clean rooms, excellent for families with kids - kids zone with separate pool and activities! Shows were entertaining and food was delicious. Great bang for your buck - would happily go back!

Grand Riviera Princess: Terrific vacation At the riviera Princess Family suites

This is a large resort and exactly as described.The rooms are large clean and comfortable. A large resort with a lot of walking,pools are warm large and you have a choice of quiet or entertainment. The beach would be very nice if not for the seaweed that has accumulated . There is no clean up going on so that is an issue.Food was good plenty to choose fun ,buffet nice and fresh with variety. If any mobility issues this is mot the place for you

Bahia Principe Explore Coba: Fantastic Resort

This resort was absolutely amazing! The best part was the fantastic friendly and helpful staff, from the reception to the waiters to bellboys and maids! The rooms were clean and neat! The resort was full of things to do. There is shopping, a casino, bars, beaches, pools, water sports, a dolphinarium...to mention a few! I would go back in a heartbeat! The only negative is the timeshare people promoting Bahia priveledge club, they were rather annoying until you were firm and said no.The a la carte [... read more] restaurants were utterly delicious, the buffets were average to good. Other than that it was a perfect vacation! I would highly recommend!

Bahia Principe Explore Coba: low average

Not a wow ,but good services ,good variety of food and drinks Beach is the worse I ever seen until now,stones ,rocks and weeds everywhere ,smelly like a portable toilet ,machines and workers on the beach the whole day feels like a construction site not a relaxing beach .Awful Entertainment on the beach nonexistent

Grand Riviera Princess: Great time

This is a well kept resort. Very big landscape. Staff was friendly. Room was very clean and cleaned everything every day. Beach is nice but lots of seaweed and rocks at shore. Once in the water is great, your can walk for a long time with water still to the hips. Some days food was ok and some days it was great.

Valentin Imperial Riviera Maya: Amazing resort

The Valentin Imperial Maya is an amazing resort. We stayed there on our third stay the week of April 14,2018.If you enjoy walking this resort is for you, although all you have to do is call for a ride if you don’t feel like walking. The beach is clean and gorgeous with maybe 1 or 2 beach vendors a day. All of the restaurants have wonderful food with lots of choices. The people that work here go above and beyond to make your stay even greater. This is a great choice if you are looking for a n [... read more]ice quiet adults only resort.

Bahia Principe Explore Coba: DONT BOTHER GOING

Things to beware of at Grand Bahia Principe Coba Resort Mexico Beware of the grounds watering system, it smells like gray water (brackish) Beware of flooring in the rooms when wet especially in the washroom. AC in room may start to drip on floor, remember slippery floor. Shower is of poor design as water will flood floor every time. In room Jacuzzi is a 6-foot bathtub with jets, the same you shower in. When walking on paths take care not to let your foot step off the ce [... read more]ment road as it is not level with grass area and may twist your ankle. Above said walking path is also used by all service vehicle so you will often have to give way to them. Conclusion: Stay away from this place. If Mexico's tourism is dropping it may be because of all the killings of non-Mexicans tourists and resorts like this one. 14 killed in tourist hot spot Cancun during bloody 36-hour span ... whnt.com/.../14-killed-in-bloody-36-hours-as-violence-rocks-tourist-hot-spot-cancun/ This is the week we were in Mexico. The staff is not the problem here, the concept and management are. In our 7 days stay we met and talked to 4 Americans, 4 from England, 2 from NB Canada, 2 from Grandby Qc (one of which slipped and fell and hurt herself on wet floor in room), a family from Ontario (another who twisted her ankle on side walk), one woman from Gaspésie Qc, all of these people said they will never go back to Mexico. We met 4 more from NB and did not ask their opinion as they were happily drunk for the most part. Day 1 Arrival was without major incident. We waited more than we should have in the bus at the airport. Learned mid-way in route that it was because of 4 missing passengers and that they had been detained at customs for bring cigars into Mexico. Check in ok, bags no problems. It's about 3pm, Ok now try to find your room. Room number has 5 digits, 32032, building has another set of single or double digit, 3. All this is explained and written on your key card pouch. NO ONE TELLS YOU THAT EACH BUILDING HAS 2 SIDES IDENTICFIED BY A or B. And you can't just cut across the building …. oh no,,, you have to walk around it. Building signage …. good one side only and small print. You have to walk close to it to see the fine print of your 5-digit room number and then look at the other side of said sign for the building # and the A or B. Then you spend the next 2 or 3 days trying to find yourself using the 5-inch square map they provide shows somewhat the roads but then overlapped by square blocks to show you where the Lobbies are. Magnifying glass not included and North is at about 50 degrees east. Day 2 Get lost. Return to where you think you come from. Get lost again. Recognize 2 sets of large water tanks laying on their sides and these become your road beacons. Thank you, Tanks, day or night I can see, you and feel safe knowing I am on my way to my room. Cafeteria. Few if any tables are ready. Seems low on staff. Not very organized. Foods was consistent and good all week. Find one of 3 pools. Although the third is located near my tank beacon and I call this one the small pool with large bar. Full size bar for about 20 people pool capacity. Afternoon we want to find beach. Take shuttle service as it would take about 30 minutes' walk each way in 32 degrees Celsius. The beach..... well.... it is man made for the most part, with break water cement barriers creating a series of ponds where sea algae collect's and brave staff work to remove every day and where you are expected to swim as the rest is roped off for your own protection. Even by Toronto standards this hardly qualifies as a beach at a 5-star resort. Day 3. Don't get lost, find your way and even learn shortcut to pool of your liking. Service at breakfast is the same. Often no one to greet you at the entrance door and sometimes no hand disinfectant either. Stay at poolside and sun bade. Entertainment evening show.... He's bad, He's bad....Michael Jackson ladies and gents. 6 dancers on stage 3 new how to dance 3 had learned the steps. Day 4 Don't get lost, find your way and even learn shortcut to pool of your liking. Service at breakfast is the same. Stay at poolside and sun bade. Entertainment evening show looks like karaoke not very good at all. Mostly can't hit the notes. Day 5 Don’t get lost, help people who are lost. Service at breakfast is the same. Stay at poolside and sun bade. Magic show... I hear it was nice …. it lasted about 45 minutes. Get ready for bed, turn lights out, 15 minutes later water can be heard dripping on the floor. I see it comes from the ceiling and we are on the top floor. The AC is leaking, floor extremely slippery. Call front desk and problem solved in about 30 minutes. Day 6 Don’t get lost, help people who are lost. Service at breakfast is better, even management is pitching in. Stay at poolside and sun bade. Day 7 Heavy rain and lightning for most of the afternoon. Lightning causes a few power failures. AC in our room does not recover from power failure and does not cool any longer. Service man came fast but was more interested by the movie playing on our TV than resolving the issue. We used the ceiling fane that night.

Grand Riviera Princess: Terrific vacation At the river is Princess Family suites

This is a large resort and exactly as described.The rooms are large clean and comfortable. A large resort with a lot of walking,pools are warm large and you have a choice of quiet or entertainment. The beach would be very nice if not for the seaweed that has accumulated . There is no clean up going on so that is an issue.Food was good plenty to choose fun ,buffet nice and fresh with variety. If any mobility issues this is mot the place for you

Barcelo Maya Palace: Still our favourite

We just returned from a week at the Barceló Maya Palace. We had stayed here the first year the Palace opened & we were pleased that not much has changed. Grounds are beautiful, beach is lovely although a seaweed problem is plaguing the entire Caribbean. Has a problem with a leaking fridge which we mentioned to the fellow who delivered our luggage & he immediately got on the phone to have it addressed. Within 30 minutes another person arrived & had it working perfectly. Rain shower was great  [... read more]particularly when the shower in the tub did not work (we didn't care). Rooms getting a bit worn around the edges but still very nice & clean. Mattress & bedding was very good & A/C more than sufficient. Loved the buffet & actually cancelled reservations for the a la carte restaurants we had booked. The gym is by far the best gym we have experienced at a resort. We will be back again next year! One complaint....slow check-in but we were okay with it.

Riu Palace Riviera Maya: Riu Palace great as advertised

Despite reading reviews that hotel was dated, we found it to be authentic Mexican with lots of real wood trim and decor. Sure the odd floor tile was chipped,but who cares. Food at buffet was varied, hot and delicious. Lobster bbq on beach one day, and lobster offered again the next day at dinner in buffet. Delicious each time. Another day it was medium rare filet mignon, juicy, tender and delicious. Beds were comfortable. Water pressure was good in shower. Room was kept spotless as well  [... read more]as public areas of hotel and grounds. Staff were all smiling and friendly.

Riu Palace Mexico: Excellent Resort!

The rooms were amazing and always cleaned nicely daily. The grounds around the resort were always tidy and clean. The beach was nice lots of chairs and many shaded areas. The food was amazing and lots of different items to choose from ther was something for everyone.

Grand Sunset Princess: Good resort

Just got back, stayed in the sunset side April 13-20 2018, had deluxe junior suite. We flew Sunwing and they had us packed in like a can of sardines, not comfortable at all. They managed to give you a drink thats all, they don't even give you a pack of crackers during a 6 a half hour flight. You have to pay for all snacks, all a $$ grab. You best use the washroom before they start serving because once they start you cannot get through the aisle and its a slow process. They also only give y [... read more]ou 4 hrs before your trip to check in, so you know your gonna pay for your seat to make sure you get a seat together with your partner weeks before your departures, another $$ grab. Check in was a little aggravating, our flight was hour early so we had to wait 3 hours for a room. They couldn't tell us when it would be ready so had to keep checking back. Other than that our stay was fabulous, no complaints with the resort. Resort is clean and well lite up at night. Bands in the lobby ever night was great. Lots and lots of food choices and many food stations in the buffets each day and night, the grill by the pool bar was full of burgers and hotdogs so that was great quick stop, they bbq around 700 burgers and 400 hotdogs a day. Pool service was fabulous, thanks to Mariana Gomez for the awesome friendly service whom brought us so many different cocktails. Never had any trouble getting loungers around the swim out pool section. Always went down around 7:45 and found a umbrella for shade. Lots of seaweed on the beach, nothing you can do with that. Tractors did try and keep in under control. Lots of wildlife around the resort. Friendly cats hung out around the statues, lots of coati, iguanas, doves and other birds. We always try a different resort, in saying that I would return to this resort again.

Platinum Yucatan Princess: Did not meet our expectations

I will start out by saying the staff at the hotel were all very friendly and helpful. This hotel is not for anyone that likes the beach. The picture shown to the left does not represent what we saw. The first day we went to the beach and you could not get to the water for the seaweed and the smell from the seaweed. A couple of days later we went back that they were cleaning it up. We never ventured out onto the sand. We enjoyed the pool area along the swim up rooms and the lounge chairs.  [... read more]We spend our time sitting under the pergola's. The activity pool with the swim up bar got very noisy in the afternoon. This is also not a hotel to pick if you have trouble walking. The basic rooms are the farthest away from the restaurants. You have to upgrade your room to get closer to the restaurant. The beds were very comfortable and the rooms spacious. Our only complaint about the room was the musty smell in the closet. I had to wash everything that I had in my suitcase and spray my suitcase with Lysol when I got home.

Dreams Jade Resort and Spa: Great Resort

Great resort with nice pools and lots of amenities. My only complaint was the beach. The beach was small with lots of seaweed. The pictures that the resort has posted on their website were misleading about the beach. The restaurants were good with lots of choices. Very good resort to take kids. The staff were excellent at the kid`s club.

Royalton Riviera Cancun Resort and Spa: Clean rooms

We had a one bedroom suite with oversized jacuzzi. Big clean room with big rooftop terrace and huge jacuzzi really a small pool. Restaurants pretty good, buffet alright. Good service everywhere. Food truck by main pool excellent for lunch. The cafe for coffee and gelato was excellent. Facilities clean and well maintained. Beach has a lot of seaweed. Difficult sunwing flight delays on both flights. Really good resort though.

Ocean Riviera Paradise: Amazing Resort

Rooms are big and georgous Food was amazing Bar staff served you at pool side and on the beach Wonderful nightly entertainment Grounds well groomed This place has everything....even monkeys Layout of resort is well done, gives you the feeling of strolling along a street.

Margaritaville Island Reserve Riviera Cancun: Beautuful Resort

The resort was very beautiful and well run. The staff were very friendly and helpful. Check in and out was a very smooth and quick. We were greeted with a glass of champagne. It was a pleasant experience. The gardens were very well kept and lush. The beach unfortunately was not very nice with tons of seaweed on shore and unable to swim in the ocean with red tide most days. We did not see anyone in the water. Our room was in the adult section, building two. The room 2423 was very nice. The [... read more] view was beautiful overlooking the pool area and we could see the ocean from our balcony on the 4th floor. Unfortunately the view from our door to the room overlooked a sewage treatment plant. The plant spewed methane gas and the sewage smell was nauseating. We would not recommend staying in this wing of the adult section. The adult pool was limited in lounge chairs and there was no shade after 11 am. It was difficult to get a place for the day unless you woke up at 6:30 am to claim a chair. The food was very good in all the restaurants. Le Chique restaurant was truly a wonderful experience. A definite must if you stay at this hotel. The tours were well planned but we had an unpleasant experience in Playa del Carmen. We were scammed from a vender into buying a necklace that was supposed to be 14K gold and found out it was silver with gold plate. Not what were expecting. Beware of anyone that approaches you saying he is your pool bartender. On a positive note we did like Mexico, the people and our resort.

Blue Bay Grand Esmeralda: Slow, rude and thief’s

The hotel itself is nice, the grounds are vast and there is a lot of wildlife which was neat. The staff were polite for the most part but not very helpful. The basin fell out of my bathroom sink and flooded our hotel room. 2 rooms later I was placed into a room that had not yet been cleaned and forced to wait 40 minutes for a room key as the gentleman moving our luggage only had him master key on him. No one arrived with these room keys so I journied to the front lobby for them. This room also h [... read more]ad drainage issues and the water would pool around your feet when you shower. Another person with our group was taken to 5 different rooms upon arrival because they had over booked the resort and each one they took him to was occupied. I had inserts for my heels that were stolen out of 2 pairs of my shoes. The service at bars was incredibly slow I think mostly because they looked to be understaffed. Room service is a joke do yourself a favour and make it to the “late night buffet” if your hungry. The first time i ordered my food never came. The second time I was hung up on, half of my food never arrived they changed my order without contacting me as they were out of certain items and when I called to find out where the rest of my meal was I was told it was on its way yet it never arrived. In terms of food all of the restaurants were pretty great, although few know how to properly cook a steak. Also pack extra lighters I lost all of mine and had to pay 18$ American to buy one at the gift shop..

Bahia Principe Explore Akumal: Beautiful Resort

Very impressed with the resort for its cleanliness, size and friendly staff. Special mention about Dinaldo and Alberto at the front counter; they were very helpful to have our room changed. The first room given to us by the front desk staff (sorry did not get his name) after I requested a room with an ocean or at least a garden view when I booked my vacation in October 2017. However the room that Dinaldo gave us was much better, at least we have a view of the swimming pool and was much brigh [... read more]ter with no jungle blocking our view! The rooms were very clean and the cleaning staff was very friendly.