Grand Riviera Princess: Great Vacation

We loved the resort , the food and the staff our only issue that we had was small children in our pool . We booked swim up room in the 13+ area thinking that would mean we wouldn’t have small children in our area. Unfortunately if you want swim up without children of any age make sure you book adult only! Kids jumping off the sides and off jet pool ledges and splashing water in our drinks was annoying and theirs parents didn’t seem to care. We paid a lot of money to have swim out with the lo [... read more]unges right out our balcony doors that are emerged in the water, people would come along and just stop and enjoy our lounge whether we were in the pool or not. Very frustrating! Those areas should have signs keeping children under 13 out or security walking around making sure kids aren’t jumping in the pools which apparently “isn’t allowed”. If I ever spend that kind of money for swim out again I will make sure it’s more of a private area where other won’t come and help themselves to what I paid for!

Bahia Principe Explore Akumal: Love this resort!

The whole resort is kept immaculate. The food was fantastic. I can't say enough good things about this resort. The people are so friendly. Our butler, Alex, went above and beyond what was required to do his job. We will definitely go back.

Grand Oasis Riviera: Half decent hotel

The hotel amenities were fine. Hey were there, but not necessarily functional. They had a few bars there, but half the time there was no bartender. When there was a bartender, it would take a while for them to “get ready” to serve. You had to wait a long time for a simple drink. Basically, they need more staff present to serve and man the bars. We would frequently have to go from one end of the resort to the other end (from pool to the beach) just to get one drink. Coffee was only served i [... read more]n one bar, and there was always a line up at that bar. There was also a smell of stale water all around, like the dirty water (maybe sewer water). Wifi was paid ($45 US for 5 days), but only worked well at the indoor areas, not so well at the pool areas. The good: the kids pool is a great area. They could add some light ambiance music over speakers in parts of it though. The beach area was really nice and they offered free snorkeling gear at times. Not sure if thee was a catch to it since I didn’t use them. The nature surrounding the resort was beautiful and calming. Overall the experience was not bad, but I will be looking at a different place if I go back to Mexico.

Sandos Caracol Nature Resort and Water Park: Something for everyone

The Sandos Caracol Eco Resort had so much in one place. We stayed at the select club side and it was well kept and kid free. This resort is geared towards family’s. If you are travelling without kids, get yourself the upgrade to the select club. The restaurants were good but I recommend the select club restaurant by the pool for breakfast and lunch if you are looking for a quick meal. The Mexican restaurant was great. Our server Alfredo was superb, I hope I got his name right...Service around  [... read more]the resort was fabulous. The room was standard but they made sure we had everything we needed and promptly. This resort is big but not too big. There are many trails and a cenotes within its grounds. I would stay here again.

Bahia Principe Escape Sian Ka'an: Very relaxing

Friends recommended it to us. We didn’t use the pools at all as there were no swim up bars. Also the resort could use one more restaurant on site for those that don’t want to stay on site. The room service menu was very limited and somewhat disappointing.

Blue Bay Grand Esmeralda: Great first time in mexico

My stay at the Blue Bay Grand resort in Mexico was great! But what made it so great was the staff; they were so friendly, helpful and amazing. The resort was modern and had lots to do. Food was awesome and the property was very clean. The only thing I would mention is that the beach had a lot of rocks and seaweed compared to the neighboring resorts (but the pools made up for it) Would definitely come back.

Bahia Principe Explore Coba: Beautiful

Very nice, staff are friendly. Rooms are spacious, but need some upgrades. Food was good, at night you have to wait longer for the trolley to take back to ur room. Beach is far u need to take the trolley. Akumal is a better resort with better amenities. Closer to the beach and pool.

Grand Riviera Princess: Beautiful resort

I will start with the grounds of this resort... Absolutely Pristine! I have yet to be at a resort that has taken as much pride in cleanliness as this resort. We had booked a Junior Suite deluxe swimout, which was awesome. I don't know that I will be able to book anything but from this day forward. It was lovely not having to pack a bag to go to the pool etc. walk right out your balcony and into the pool! Staff were attentive and pleasant. I was somewhat disappointed with the "upcharge" for l [... read more]obster/shrimp. At every other resort I have been to, including in Cuba, these were items included in your cost. For the price that was paid for this trip, it would have been a plus to have this included.

Ocean Coral Riviera Cancun: Some good, some bad

Quick trip from airport to resort (less than 30 minutes). However, location of resort was not in place where you could walk into Puerto Morelos. It was over 3 km on busy, narrow road to walk out to main highway to get public transportation. Pubic areas - well maintained, lots of seating Beach - not swimmable due to the large of seaweed. Room - large and clean, but regularly no hot water and lack of water pressure. Pool - little space around the pool (narrow brick area), so the chairs [... read more] are pushed up against each other and cannot be moved. There are very little places to get any shade at the pool and the few umbrellas are not effective. Had to go out at 6 am to get chairs. Activities - very few activities at the resort. The standing activities did not always occur or the stated planned location. Restaurants - food was very good in all restaurants, with the exception of Route 66, which was terrible. Walk up to the specialty restaurants without reservations was great, only a few minutes to get a table.

Grand Sunset Princess: Amazing Resort

Beautiful grounds very friendly staff.service was excellent. Food was very good something for everyone. Entertainment was very good. Staff very knowledgeable. Pool was excellent.Excursions that we’re booked were amazing.Resort bedrooms were kept very clean.rooms very spacious. Would recommend this Resort to anyone.

Hotel Xcaret Mexico: Fantastic Resort!

We really enjoyed our stay, lots to do and staff were amazing! Food was great with lots of variety. Lovely spacious rooms very clean! Only small drawback was the beach is small. Also we could has done without the timeshare crap.

Occidental at Xcaret Destination: Bad food

Had diarrhea every day. Food was bland and nothing special. We ate at every restaurant. Salt water pools were great. There really isn't a beach as it is man made. We attended a wedding and unfortunately the meal was served in a private room which was exposed to the outside and it was very hot and humid.

Grand Sunset Princess: Relaxing vacation

Resort was wonderful. I upgraded to the platinum rooms and they were spacious and comfortable. Platinum service was excellent and the private pool relaxing. The beach did have a lot of seaweed. Whatever, still better than Lake Ontario. Anyone complaining is spoiled and unappreciative of nature. The platinum area of the beach was well serviced and lots of shade. Food was mediocre, but I always found something. The best a la cartes were mamma Mia and La Fluer. But it’s all subjective. Stop b [... read more]eing picky and appreciate the lovely surroundings and hard work of the people who get up everyday to work to ensure we have a nice vacation. Tip! Don’t be jerks. These people get paid pennies compared to us, if you can afford to go to an all inclusive you can part with a few extra dollars to appreciate their efforts. I would go back again. I got the vacation I wanted and loved every second.

Selection Riviera Cancun: Great resort

The grounds were well kept, the resort was beautiful, the a la carte were great but buffet was cold and poor food choices We loved the pool but the beaches were way too much sea weed and not able to get in ocean has was very poor and vpold not even see your feet in there

Barcelo Maya Colonial: nice resort

Very nice resort. Beautiful grounds with beautiful beaches. Food was excellent. Service was good except at the pool bar where we were ignored but solved that by leaving the pool to go the the bar just behind the pool bar where the service was much better. Coffee bar was excellent for coffee and service.

Grand Sirenis Mayan Beach: Almost perfect!!

The resort is beautiful. The rooms were large and very clean. The food was above expectations. The service was friendly and staff went out of their way to be helpful. The shows were excellent. There were a few drawbacks. The pool that was closest to our rooms was shut down for the week. The beach was covered in seaweed. They had crews working all day every day to clean it up. This was out of the resorts control. I have a bad ankle and would have liked a ride to the lobby from our rooms and to th [... read more]e beach. The golf carts were supposed to be on a schedule to do pickups at certain locations. They were on Mexican time or not at all. The golf cart situation was the biggest drawback for me. Patty

Catalonia Yucatan: Average at best!

The hotel was tired and needed some upgrades. For the price we paid, the food was average at the buffets and the service was average as well. the beach was terrible as it was a lagoon so not much to look at or walk on.

Ocean Riviera Paradise: Ocean Riviera Paradise

We were very please with Ocean Riviera Paradise resort it was very clean the food was amazing the grounds were very well kept I would go back again we were in the adult building & the adult pool beautiful the beach is very nice also

Ocean Riviera Paradise: Good, but a few links to be worked out.

A very clean and well-maintained Resort. The staff were very friendly. The food at the buffet was delectable, as was the Italian and Japanese restaurants, although some of the other restaurants need work. The menu at the Seaside Restaurant was especially disappointing. The thing I found most frustrating about this Resort, was the lack of information regarding the children's activities. At one point we were told about an activity that was supposed to happen, we showed up and it didn't happen. Th [... read more]en we weren't informed of another activity my children were looking forward to, the foam party, in fact it wasn't advertised at all in any of the publication's. The only reason we knew what happened was sadly we looked up and there was foam floating to the air. My children were very disappointed. Also if you like animals this is the place for you we had multiple encounters with monkeys, and coati....

El Dorado Seaside Suites: Great resort

The service was excellent. Premium alcohol at all the bars. The Food was excellent, and many options. The decor was modern. Tons of nice little touches to make the vacation extra special! Water shoes recommended for the beach, but the Bali beds were a really nice touch.