Great small resort!! Rooms are in need of updating but very clean. The staff at this resort are amazing. They took very good care of us. The best part of this resort is the beach and there are actually 2 beaches. Would definitely go back!!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
JayWhy -
Verified Purchaser
Memories Flamenco Beach Resort: Most courteous staff
Memories has definitely invested in their staff in teaching client services and some English by all, including gardeners and maid. Smiles are everywhere with an "OLA!" from the heart. Food was good, even the beef. One exception, the Italian Restaurant - not recommended. Beautiful and safe beach stroll for hours. Great getaway to put your feet up and relax. Leave your smart phone at home.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
CarolG -
Verified Purchaser
Melia Cayo Coco: Outstanding Resort
This was our 2nd time to this wonderful resort. There was not one negative thing we could say about this resort. Outstanding service. The staff made this trip, so accommodating. We loved the entertainment. A wonderful variety of food. Our room was lovely and always clean, maids worked very hard. Planning to return next year. Thank you Melia Cayo Coco.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Sarah83 -
Verified Purchaser
Memories Flamenco Beach Resort: good resort
Hey their just came back on the 24th of december it was okay but not the best service is very slow and the food was the same 5 days every single day we had the same breakfast lunch and dinner. As we all know Cubans are very nice and pleasant people but caya coca isn't a place for someone that likes to be social cause their nothing really to do socially with cubans. The beach was awesome though even though its very rocky because the resort isn't completely renovated I guess yet but you would see [... read more]lots of star fishes and shells which was awesome. But the rooms were pretty dirty and as I said the service is very slow but its Cuba. Its my third time in Cuba I found veradero the best to be in cause pretty much all hotels are the same way in Cuba but varadero has a better beach and better food. I would recommend the resort for someone that just likes to be left alone only but not for social people.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
GES61 -
Verified Purchaser
Hotel Mojito: Iberostar majito
Did not like the location of the lagoon & the fact it was between hotel & beach. The beach was great when tide was out but at high tide there was no beach. On the positive side staff all over the resort were the best I have ever seen. Service was great everywhere & this made up for other shortfalls.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Reese -
Verified Purchaser
Hotel Playa Paraiso: Clean, modern resort!
Beautiful resort, great Cuban people employed there! Great for couples or families! Had a great week! Catamaran Excursion was awesome. We will return! Peaceful areas nice but also lots of entertainment if wanted. Lobby area is the hub in the evenings
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
AA18 -
Verified Purchaser
Hotel Camino del Mar: Really great resort
Entertainment team are outstanding. Resort is a nice size. Beach is beautiful. Staff are wonderful. Food is good. Great variety. Resort could do with some repairs/updating but does not affect the holiday.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Superliz -
Verified Purchaser
Melia Cayo Coco: Partied like it was 1957...
“Went to Cuba, ate, drank, swam, got engaged and ate and drank some more!â€
5 of 5 stars Reviewed 3 days ago NEW
My partner and I just returned from an amazing vacation at the Melia Cayo Coco. (Dec. 20th to Dec. 27th) and had one of the best experiences of my life. I am a seasoned traveler, a woman of size, have refined tastes and have an eye for detail. I am educated, Canadian and 45 years old. This is mentioned to show you where my review is coming from.
Booking and Price: We booked mid No[... read more]vember and got a decent price through the internet with Tripcentral. I would have paid more for the vacation we received. Two weeks before we left though, Can Jet offered the trip for $80 less, with the premium lagoon upgrade. We called to see if they could offer the same to us, even with out the lesser price but they wouldn't. This has nothing to do with Melia Cayo Coco but with Can Jet who clearly don't appreciate their customers.
Flight and Transfers: Very good flight from Can Jet that arrived on time and left on time. Adult beverages, full cans of soda, a meal was served and (more than one adult beverage available) One movie was shown with free head sets distributed. Hard working attendants.
When we arrived we cleared customs and our bags came off quickly. In Cayo Coco Jardins de la Ray we found our bus easily and boarded. Beer was $5/2 and Canadian $ was accepted at par. We were at our resort in 10 minutes.
Arrival and Check in:This was the only frustration in our trip. There was a large group from our flight arriving about a half hour earlier than expected and I think we caught everyone at the Melia off guard. Check in is technically at 4:00 p.m. but they started to accommodate us at 12:30 p.m. We waited in line and were tired and hot. When we got to the counter there were forms to fill out that could easily have been given to us on the bus or while waiting. There was no organization to the line. After about a 40 minute wait ( we were served sparkling wine while we waited) we were given a room and our bags were added to a porter card. Before we left to our room we discovered that we had a duplicate room to those who were sharing the porter cart with. We went back to the desk, again, gave the other couple and their father the room and we were told we had to wait for our room for a few hours, We just went to the pool as jumped in had a few drinks and relaxed. It was not too much of a hardship as we had emergency swimsuits in our carry ons. We returned to the desk by 2:30 and had our room. We did not have a king size bed as requested and they apologized but gave us a great room location and apologized for the lack of efficiency. We then waited about 15 minutes for a porter and then gave up, taking our bags to our room ourselves. To many this may be unacceptable but considering check in time is 4:00 p.m. we did have our room early and it really was very close.
Departure flight: Smooth and on time. Bus driver on the way to the airport, however, sent everyone into a panic when he told them all medication was not allowed in your carry on. I went into the airport when we arrived and was told prescription medicine was fine for your carry on
Room: Location was excellent- 9521. 2 minutes to beach one way - 2 minutes to the main lobby/ buffet and pool if that. . Our room was a standard second floor and one of 3 in the bulding. They had pushed 2 double beds together to make the king bed, which was great, romantic canopy above the bed, desk writing station, fridge stocked daily, rocking chair, bed lamps and built in bed lighting, huge closet with large shelves and above shelves full bath (tub, removable shower head, bidet, toilet, sink, makeup mirror, hair dyer, soap, body gel, lotion and shampoo ( no conditioner- bring yours) lots of towels in room and beach towels when you arrive. Hair dryer was fine for me it had 2 speeds but someone with thick hair may want their own. Lots of lighting throughout, and SUPER CLEAN. The safe is easy to use and has a light in it! So handy! Flat screen tv with various channels. Air conditioner worked really well There is a coffee maker in room, 2 mugs 2, glasses and 2 refrigerated glasses.There is also a stocked mini fringe that was filled with anything we wanted... we left Brenda our maid notes... we liked water and beer... they also had soda available...everything was exceptional. These rooms are to be upgraded but I found them just fine... oh and they had a balcony too!
Beach: I loved the beach. The water was clear and turquoise. There was no need for sand shoes. The sand is not as soft as Punta Cana the water is far more beautiful here. The ocean can get rough so watch the flags. There is the "towel game" that is very accepted here (as it is in Jamaica, Mexico, Dominican and every where else) There was, however no early rising for beach seats as there were plenty for everyone. If you want a pool for seat that is another story. Ask for a 6:45 wake up call...toddle to the pool side to get your favourite spot and either sit for a bit and watch the sun rise or go back to bed... or fall asleep...all is accepted .... no on will take your spot... it was fine even though there are signs posted not to do it. It is part of going to an all inclusive. There are men on the beach to help you get your chairs and towels down. The beach was unbelievable....it is not wide so getting to the water is easy. I saw a sea horse, an eel, pelicans, storks, schools of fishes and loved every second there. Suffered no sand fleas.
Food: It is Cuba. They have supply issues. Food will not be like food where you are from but they do a darn good job at making it excellent. . I loved what I ate. Breakfast had anything you would find in Canada- eggs and omelets cooked to order, bacon, potatoes, hash browns, bread and toasts, crepe stations, various meats and cheeses, fresh juices, coffee, fresh fruit and some really odd things too. Take what you think you'll eat and try it... Lunch had many choices- buffet, snack bar or beach restaurant- grilled meats, calamari, pizza, fries, burgers, ice cream- loved the coconut, pastas, salads, Tons of choice...and some weird things too but choose what you want. Dinner: Buffet was great again...a carved meat and a huge selection of grilled meats and fishes, various pasta, a huge wheel of parmigiana to great fresh lots of choice... the shrimp was not what I was used and had heads attached to so I avoided it but others liked it...a matter of taste..There were also headless shrimps too! There was a vegetarian section each meal at the buffet as well. Each night had a station for a different international night (Asian, Mexican, Caribbean, Cuban, etc.) We had a good time at the Italian, Caribbean and the International a la cart restaurants.Service and food were great along with great presentation. I would consider some of the dishes served gourmet ( grilled rapinni and a ham and arugula puree comes to mind that was delicious). They also went to great lengths to prepare a wonderful Christmas eve meal for everyone on the 24th with the main being surf and turf. ( lobster and Filet Mignon)
I also have to commend you on your enforcing the dress code at a la carte restaurants. Trousers were to be warn by men... even jeans if they have no proper long pants. This was enforced and adhered to. I appreciated when men who ignored the request were sent away to change. This makes the experience a more " special" event. Thank you.
Drinks: anything you want any time... beer at 8:00 a.m. no problem... margarita on the beach at 3...served to you...4 shots of rum in a thimble of punch at midnight...not a blink of an eye and it is yours. The resort was full for our stay and we never had to wait for anything for more than 2 minutes... I loved the Crystal on Draft, the mojitos and the "Melia Cayo Coco" or what I like to call the blue drink... my guy loved them and the red and white wine too... he was into the scotch as well. They had frozen drinks and coconuts with rum added to them all included. They would also fill up your Bubba mug or plastic cup any where any time.
Entertainment: Outstanding. I don't go to these places for the shows. My job involves teaching theatre and dance performance and tech to teens every day so I am quite cynical when it comes to this kind of thing.
Because this is Cuba and everyone is payed the same the artists performing are all trained for at least 4 years in "show school" after high school and then apprentice for a year they are top notch. Magician clowns in the bar, first rate musicians in restaurants and on stage. Amazing singers... exquisite dancing in various styles...even ballet...performed on a real stage with lighting. Excellent costuming as well. It shows what you can do when you appreciate the arts. On Tuesday we were treated to the Aqua Ballet and this was outstanding. They were all from the Cuban national ballet. It was really amazing. On Christmas eve they had an amazing live nativity scene of tableaux actors in terracotta makeup and clothing... living statues... Service: The people who work here were amazing. They were so friendly, polite and happy wamazing.friendly, polite and happy we just loved being with them all the time. Shout outs in no particular order:
Lester for my 2 eggs over easy!
Arley our amazing bartender in the lounge.
Brenda our maid and towel artist!
Jordan in the Snack bar and Orlando too!
Manual and Orlando on the beach for their knowledge and friendship
There is a spa on site and you can get a massage but it is not like a fancy "spa" at other resorts. I did not go but they had a great special on for $44 pesos, 1/ hr massage. facial and reflexology. It was booked up.
Excursions: There are a lot offered. We did take the 1. 5 open air
At night there are various after show events. Lounge music, one night disco another, Karaoke another night. Lots of fun. There is love music all around the resort. So much nicer than pre recorded repeated piped in music.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
DSMUSKOKA -
Verified Purchaser
Hotel Mojito: Excellent family vacation
Clean rooms, good food, friendly employees with excellent service, lots of activities for kids, beautiful beach.
Only downfall is, more attention needs to paid to public washrooms; the cleanliness and replentashing supplies
Our family had an amazing weeks stay at this resort over Christmas. Food was better than expected, staff was extremely friendly and helpful and rooms were clean. Beach was very good and the excursions offered through the hotel were excellent.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Joe Shmoe -
Verified Purchaser
Hotel Mojito: wonderful holiday
We stayed at the Mojito from December 13 to 20, 2014. By far this is the cleanest, best resort we have stayed at in Cuba off the five times we have traveled there. The staff were simply amazing. Their customer service was top notch. The buffet food was good. The a la carte dinners were quite good. The cigar lounge was a great place to spend the evenings, and it the house band was a nice treat. We will definitely be going back!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
MCRUZ -
Verified Purchaser
Tryp Cayo Coco: Great beach and amazing staff...some renos needed
Block we stayed in needs some major renos but cleaning lady was great and rooms were always clean. Grounds were nice, but some facilities(I.e. Gym and kids club) were non-existent. Public washrooms require more attention and themed restaurant (International) was anything but "special"...Overall staff though were very very accommodating and pleasant and the beach has to be one of the nicest in Cuba. Here's hoping the stage is already fixed :)
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Harley Whitlock -
Verified Purchaser
Hotel Playa Coco: Exceptional Value
I spent 21 days at this resort, from November 29 > December 20, 2014, with WestJet Vacations, through Trip Central. I paid $1524 for the full three weeks.
My experience was a highly positive one. The resort is now run by Gaviota, and the staff took every measure to make my stay a pleasant and enjoyable one.
My room was large, spacious and clean. There was ample water pressure and hot water, and the AC worked fine, when needed.
The buffet was the best that I've encountered in 10 trips to Cuba.[... read more] A lovely assortment of fresh fruit, vegetables and cheeses were available at all three meals. Delicious liquidy yoghurt and fresh juices were available at breakfast. Freshly grilled fish, calamari and shrimp were available at lunch and dinner, as were freshly-made pizza. There were many other selections, and the items were continually replenished. Lobster was available a few times, as was delicious pork roast. The morning coffee was superb.
There were two pools: a huge one, with a pool bar and outdoor grill, and a quiet smaller one. Both were pristine, but slightly over-chlorinated.
The beach was groomed daily, and there was a beach bar and lunch restaurant there.
A 24 hour Beer Garden served ice-cold bottled Cuban beer - three types. This was a real plus, and I've encountered such nowhere else in Cuba. The Beer Garden also served 24 hour food, including excellent fish and chips.
There was an ice cream parlour - with a wide selection - next to the Beer Garden.
There was a Currency Exchange in the Lobby. I got 80 Pesos for each $100. That rate was disappointing, but I'm not sure that you would get more elsewhere.
The resort went down a few years ago, but every effort is being made to upgrade it. There were supervisors everywhere, checking that things were running smoothly.
Special thanks to my chambermaid Yanara, my favourite buffet servers Eduardo and Yanelis, grill chefs Luciano and Simon, and Felix and Jorge in the Beer Garden.
I would highly recommend Hotel Playa Coco.
Harley Whitlock - December 30, 2014.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Benz -
Verified Purchaser
Hotel Vigia: Nice overall
Except for an occasional lack of towels, no complaint. Exceptional service when you tip, marvelous beach at low tide, above average food for Cuba, outstanding international bar and delicious food on the beach (Jorge). A ranchon close to the beach would have been great (appears to be under construction).
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Pati -
Verified Purchaser
Muthu Colonial Hotel: Amazing resort!!
The hotel was beautiful, recently renovated villas, entertainment team and overall service was very engaging there was always something to do. Absolutely no complaints whatsoever. Beautiful beach, great nightlife various options for clubs!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Gottagetaway -
Verified Purchaser
Hotel Mojito: Good time, great people, hot sun, refreshing water
Friendly staff, rooms where clean, we had a great stay. Buffet food - lots of variety, not impressed with the a la Carte experience - tried them both. Other options on the resort makes for a full stomach all the time. I traveled with a vegetarian and a picky eater and there were very few complaints. Overall a Super value for your money.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Beachlover1982 -
Verified Purchaser
Hotel Vigia: Very nice small resort!
I really liked this resort, everything was close! Food was good and there was something different everyday. The staff was amazing (especially in the buffet). The pools were very clean and you could always find a spot.....but the beach was the best part! It was clean and nice and shallow, you could walk for a half a km before going over your head! A bit windy at times but the you could watch all the kite surfers! I'll be going back for sure☺
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Heavykevy -
Verified Purchaser
Hotel Playa Paraiso: Simply Fantastic
Stayed from 14-21 of December. Staff was amazing, food was good with lots of variety. The beach was stunning and very clean, raked every day.The resort is new and modern. Nothing negative at all. Will be returning.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jdawg -
Verified Purchaser
Melia Cayo Coco: Really amazing and Friendly
There are little to no complaints about this resort. The only issue we had in our room was the plumbing. But we were just unlucky with our room. Otherwise it was fantastic, place was clean and people were helpful. Horseback riding was excellent as it was our first time. We didn't do all the excursions, except the horseback riding and also a back massage which was great! We would definitely go back, and recommend everyone to go. For the price we paid, we were definitely happy and lucky
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Kitkat 5618 -
Verified Purchaser
Hotel Vigia: Enjoyable getaway for a week!
Nov 29-dec 6/14, had a terrific week at Cayo sol Guillermo. Only one a la carte open but the food was good, No complaints about the buffet, was great every time, love the breads and buns, pasta, omelettes desserts all yummy! The best bartenders by far comparing our other vacations! Friendly staff every where, special touch by gardener with coconuts and flowers! Please tip as income of 25 pesos/ mos for most employees is not much... Shampoos and soaps very welcomed by all. I would love to return [... read more]some day... Very clean and lots of hot water! Love love this resort, small but impactful, only negative is the disco floor needs fixing and the ladies bathroom was under renovations. Ask for the "special" at the beach bar! Leave your "bubba" for a deserving worker.