Bahia Principe Explore Akumal: Overall good holiday

Just returned from a week at Akumal. Most of the staff are very good and happy to help as needed. Butler staff, especially Erik, were excellent. They were extremely helpful and made the experience a positive one. We travelled with a large group and had trouble being seated at one table. Would not ever recommend the Wedding planner at this resort. Often had to send many many emails for her to answer our questions before the wedding and once we got there she was not around to be helpful.

Blue Bay Grand Esmeralda: Amazing Resort!

Hotel grounds were extremely clean. Food and bars was awesome and fully stocked. Employees, bartenders were awesome as well and very friendly. There was no restrictions on how many a Al carte resturants you could eat at even though all tour resorts books told you 3. Be careful on paying for upgrades ahead of time for additional a al carte. Beach was good, pool was as well but busy.

Hotel Xcaret Mexico: Great family vacation

The resort was beautiful and staff were friendly. Even at full capacity, it did not feel crowded at all. Multiple heated pools throughout the property and lots of restaurants to choose from. The scenery of this resort is incredible. And you have the option to visit so many amazing parks at no additional cost (including xcaret, xplor, xenses, xel ha, xenotes, and more!) The beach is small, but still amazing! Book this resort, you won’t be disappointed.

Bahia Principe Explore Akumal: Great Resort

The beach was beautiful. The food was ok.. always an assortment. We were with a large group and they messed up our rooms. Overall very clean. The resort was very far from the airport. Everything that you needed was at Akumal but wish that the shuttles were more available so that you could travel between resorts quicker and easier.

Blue Bay Grand Esmeralda: Wonderful Resort

We had a great time! The grounds were very well kept, a couple small issues with our room but they quickly addressed them. The service & people were amazing! Would Definitely recommend the resort! 👍

Allegro Playacar: Great resort

The grounds were very well maintained. Plants looked healthy, grass watered. Our hotel room was also very clean and the staff that cleaned were very friendly. We appreciated the two different pools. At times one would be used for games and party so it was nice to have the option of a quiet swim. The buffet had a good selection but lacked consistent hot temperatures. We noticed with the exception of the Mexican reserved dinner (beef tenderloin) that meat tended to be on the chewy si [... read more]de. Themed shows were good.

Catalonia Yucatan: amazing resort

It get's better every year, planning already to return next winter. Staff makes the stay remarkable, they go out of their way to make you feel more than welcome. Would recommend it to all or friends and family.

Sandos Caracol Nature Resort and Water Park: Amazing resort

The resort was amazing all the staff were friendly and helpful. We found they all went out of their way to cater to us and we're very attentive to all the children in our group. Food was good with a nice variety. Rooms were comfortable and spacious and very clean. Only flaw is pool deck was slippery.

Bahia Principe Escape Sian Ka'an: Sian Ka'an

We had a wonderful time in this adult only, luxury resort. Sian Ka'an is part of the overall Bahia Principe resort complex and you have access to all of the resorts, restaurants and bars. Sin Ka'an is a private oasis built into the Mexican forest, you have access to the private beach via a short ride on a golf cart type trolley. Championship 18 hole and executive 9 hole golf courses on site.

Sandos Caracol Nature Resort and Water Park: Amazing resort!

The resort was beautiful. Lot's of wildlife. Multiple pools and a water park. Staff were fantastic and really great with my kids. Food was good. Would definitely go back. Beach was nice but swimming area was rocky.

Valentin Imperial Riviera Maya: Valentin Imperial Riviera Maya

Location is convenient, 25 min from airport Grounds immaculate No bracelets, and unlimited restaurant dining without reservations Food and drinks very good Main pool and quiet lazy river pool amazing Beach well maintained daily to remove seaweed. Don Miguel's bar a must with the dry ice martinis Rooms clean and well appointed with wifi speakers in ceiling. Mini bar well stocked and even had chips. Adults only resort Overall excellent and would return

Grand Sunset Princess: Very Good Resort

The buildings and grounds were very clean and well maintained. We found the staff to be very friendly and courteous at all times. The food in all restaurants was very good. The Entertainment throughout the week was excellent.

Reef Club Playacar Beach: VERY GOOD TIME

This hotel was just great. We loved the size(not huge) and the fact that the front desk Rosa gave us a room close to the pool/beach. The room was small for 3 people and we had no hot water in shower for 3 days, also with no pressure. They made the water a bit warmer. My girls could not wash their hair for a few days. Because of high capacity of guests moving our room did not happen. Every thing else was fine. The food was amazing, pools nice temperature, ocean very lovely, sandy bottom is a pl [... read more]us plus. Staff was super good to us. May help to have 2 gorgeous, friendly daughters, but not sure!!! The walk on beach to town was alot more than 15 minutes, I'd say more like half an hour and on sand a bit more difficult. Even so, we did that twice. Then took a cab next time for $6. and about 5 minute drive if that. Downtown is so different now with all the big box stores, but mixed with the old it was kind of neat. Thanks for your help Maria. We would have liked the extra Valet park n fly coupon they told us we could have received at booking. We felt for $1500 each we should have had hot water. We stayed happy all week even still. The weather could not have been better. Rio Secreto we LOVED, also Coba adventure was very good. Sandy and daughters.

Grand Sirenis Riviera Maya: Phenomenal Resort

We liked everything about this resort, great location, staff was excellent, food was awesome, lots of things to do, spa was amazing, rooms were clean and up to date. We would definitely go back, and hopefully will soon.

El Dorado Royale: Not bad, not perfect

The hotel is great. The service is also great but the beach is the worst thing for this hotel. Also, we got there for the food (apparently) it was a great place for the food - Culinary experience. Well, I'm not saying it wasn't good but not much restaurant where we could say WOW WOW WOW ! So the culinary experience is what I would called an ordinary food experience. To finish, another thing that is not great is the fact that you keep waiting for the restaurant all the time. Because there is no r [... read more]eservation, unless you want to eat at 6H, you will wait form 30 to 90 min depending of the restaurant and the time.

Secrets Maroma Beach Riviera Cancun: Activities Galore.

The beach is the nicest we have seen in Mexico and the hotel went over and above to deal with the seaweed. Hotel is awesome. Some furniture was dated but clean. Activities staff were always doing something and the wifi schedule and printed schedule allowed you to plan your days. No reservations at the a la cartes was positive, never a line up. Food was excellent. Management planned meal time entertainment several times and had a good variety of entertainment for everyone. Just little things [... read more] like Saxaphone player in the pool in the afternoon and another at breakfast. Bike tours, etc. Awesome week. Only negative was the fight for pool floaties. For such a small item resort should just buy more.

Iberostar Selection Paraiso Lindo: Lovely

Beautiful and manicured. So many pools and choice of food. Something for everyone. Most service is on par. Buffet service could be more consistent. Rooms are clean and serviced appropriately. Very large so you’ll want to take advantage of the golf carts Nd trolley when you get a chance.

Bahia Principe Escape Sian Ka'an: A peaceful paradise

We enjoyed this resort Staff was professional Nice to see the natural trees throughout Well taken care of, very clean. Overall very happy with resort. The trees gave shade on the hot days. Liked that we could use the ammenities at the partnering resorts (Akumal, Cuba and Tulum), such as the infinity pool. We enjoyed that the resort was adults only. The setting of the natural trees, birds chirped and being an adult only resort made it a peaceful place to stay for a week. As non-smokers,  [... read more]it would have been nice to have a non-smoker part of the resort to enjoy our stay free of second hand smoke. We recommend this resort and would definitively return in the future if the opportunity arise.

Valentin Imperial Riviera Maya: A less than perfect resort

Pros are that the grounds are beautiful, the room was nice and the staff were very friendly. Cons are the best seating in the restaurants (outside) was reserved for smokers, the coffee was terrible, the best cabanas are available only for an extra cost ($130 usd per day), the food was very fancy and the portions in the alacarte restaurants were small and the buffet restaurant was not available at dinner. We often had to wait to be seated at the buffets even though there were lots of tables av [... read more]ailable and no lineup. We saw a man denied entry to the Italian restaurant because he had open toed sandals on. This level of dress code is ridiculous given that his wife and every other woman were admitted entry with open toed sandals. This was an expensive resort and to be refused entry to a restaurant for that reason is one of the reasons we aren’t returning.

Hyatt Vivid Playa Del Carmen: Beautiful Well Kept Resort

We recently stayed at The Royal Playa Del Carmen. It was a breath taking resort, beautiful grounds which were excellently manicured and the employees were the best I have ever experienced and friendly and respectful. You were greeted every day and at any moment you met with a staff member or walked by one in passing with hand over their heart (literally) and a hello or good morning or good evening. Hector, who obtained our baggage for us was a great man who assisted us not only with our bagga [... read more]ge but with questions we had, to the point we would search for him each day to say hello and talk a moment, he made us feel very welcome. Another gentleman, also Hector, Hector Colin I believe, who worked on the pool deck, made a point of greeting us every morning and coming to talk with us each day to ask how we were and talk with us about how we were enjoying the resort and our stay. Jacquie from the Real Club was also a gem, and we enjoyed our tour and lunch with her. While yes it was her job to get to know us better for our needs, we felt a deeper connection to her as we talked with her and got to know more about her and the Mexican culture. The food was so phenomenal, I'm still missing the flavours, and choices. You never waited for a meal it was always hot and fresh and the service was exceptional from start to finish. My only complaint about the food was that of the tourists eating over the buffet bars as they were choosing their food items for their plates or waiting for their friends to gather theirs as opposed to waiting to be seated at their tables. It was put off to want to eat some items after watching food fall from their hands or off a bite they took and landing back in the buffet. And the guy who sneezed all over the bread station in the 24 hour Cafe... Gross!!!! The Pelicanos was our favorite place to eat and Maria Marie's for dinner which you needed a reservation for, well worth making one, you won't be disappointed. I closed my menu and asked the waiter to pick my meal for me from appetizer to dessert and surprise me. I am so glad I did as it was delicious. I'd likely not chosen the meal I had as I'm a creature of habit so by asking them to surprise me opened my eyes to new food and new flavours, not to be disappointed with any of it. Drinks were heavenly, from daiquiris to riviera mayas, electric lemonade and supermans. If the resort wasn't so beautiful I could have opted to stay in suite as well because the royal junior suite was elegant and so spacious and comfortable. The only problem was that it was always damp but that's a climate issue not a room issue persay. Our rooms were always cleaned and well stocked and the aromatherapy essential oils lit each night for us was WOW! Too, if. You have the opportunity, do book a massage at their spa. You won't regret it. We had two couples massages while we were there and likely would have done it daily if we could. We did walk the 5th Avenue strip. That wasn't as pleasant an experience and quite tense from my perspective. From being heckled all the time and insulted when not entering one of their small shops, being called my boyfriends servant and called white skin in a derogatory manner, not a fun experience. It was had to enjoy the shops when you just wanted to get the hell out of there from being pulled in every direction. Hats off to The Royal Playa... I would definitely go there again.