Bahia Principe Explore Coba: Nothing outstanding, but met expectations.

The service was fine, nice staff, but most resorts seem to go above and beyond which the staff here did not. They were not prepared for rain. Resort does not have a nice beach, and tons of seaweed!! The hotel had a lot of fun evening activities but quickly shut down at 11pm, after the general family activities, everyone was encouraged to attend the disco. The disco was the most lively I have seen at a resort which was fun, so there is not a obligation to go to the city. The rain really limited [... read more] great service. They did not seem prepared. Water was everywhere in the resort; main lobby, restaurants and the hotel rooms. Everyone was supposed to have a umbrella which was not available. Overall the hotel is average, and as expected for the price, nothing exceptional or worth going back for.

Bahia Principe Explore Tulum: poor customer service

we had a decent short vacation (5 days) but this resort is NOT what I was expecting. Before I launch into the play-by-play, this resort has too many people and not enough a la carte restaurants. They do not prepare you at check in (a la carte reservations should be suggested, safe key supplied etc). Our room NEVER had suitable AC, it barely worked and we were lied to repeatedly (maintenance never arrived) both over the phone at when we walked all the way to the front desk. We complained every si [... read more]ngle day of our trip, NOTHING I repeat NOTHING was done. Eventually on the last night our AC died completely due to repeated power outages beyond their control. I KNOW the AC was not standard because other guest rooms we went into were frigid in comparison. Some staff are wonderful but the majority are at best aloof, at worst rude and inconsiderate. When poor weather hit the resort, it descended into complete chaos. We saw a piece of rusted support beam and paint fall on to a guests head in the Akumal bar in the main lobby, and the rain that covered the tile floor resulted in people falling like flies

Bahia Principe Explore Jamaica: Great resort

Staff very friendly and helpful. Food in the al larte was great buffet had a good selection. Could of have more local fruits ie mangoes and coconuts. The resort in general was very clean. Gardens well kept.

Bahia Principe Explore El Portillo: Family friendly resort

Eight of us visited the resort in June 2015. Food was excellent. The buffet was as good as the a la carte options. The rooms were large and we'll arranged. The beach had sections of coral so snorkeling was super. The pools were good. The spa service was bliss. I would return.

Bahia Principe Explore Coba: Amazing Service, Clean and Fantastic Food

We went away with my entire wife's family a total of 8 adults, 2 children and our baby. Upon checkin we has a small hiccup as they had us all placed in different buildings. I understand even though we requested it with our travel its not always guaranteed. After some begging we end up in building beside eachother. After that is when the FUN started!! Im not much of a beach guy so being so close to the pool and kids pool area was fantastic. To get to the beach you would have to hop on a little tr [... read more]ain and they would take you there. If you are a beach person stay at Tulum. The food was as my father in law said impeccable! The buffet was great, Le Gourmet was one of the best a la carte i've eaten at and the Mexican on the last night was by far the best time we had at dinner. The waiters made sure we were satified and then brought out the party favours for photos and tequila! They definitely made the night. We found all the staff to be extremely friendly and helpful, the ladies who clean out room everyday made sure we had everything we needed and provided us with more then enough water for the baby. It was overall an amazing trip spent with the family.

Bahia Principe Escape Sian Ka'an: Exceeded our expectations!

This was our first trip ever to a hot destination, I would recommend the location and resort! We stayed on the Adults Only part which was exactly what we wanted. The grounds and public areas were very clean. Service everywhere on our part of the resort was great! The locals were polite and consistent with their customer service. If you don't mind taking a 5 minute ride to the beach then the Adults part is for you! Also if you get a chance go swim at the Tao Wellness centre in their salt water po [... read more]ol, or enjoy a yoga class! They also sell amazing chocolate bars in their gift shop area, that's highly recommended :) Overall this resort is great for anybody family, couples, friends, honeymooners, whatever! If you want to see more in and pictures look them up on Facebook or Tripadvisor.

Bahia Principe Explore Esmeralda: We will definitely be coming back!

My wife and I visited the Esmeralda from June 6th - 12th 2015 and had the time of our lives. The Resort was absolutely beautiful everything is very well maintained. The rooms are large and cleaned every day with the mini bar being re-stocked. The food is amazing tasty and fresh and there is always lots to choose from. The beach at the Esmeralda is picture perfect with lots of available shade huts and the waiters also come around to serve you drinks which is nice. All in all I would rate this res [... read more]ort a 5 star as advertised because the service and people are so friendly and helpful and make it their duty that you have the best vacation possible! Can't wait to return next year and a big thanks to Trip Central for the recommendation cheers!

Bahia Principe Explore Coba: Good Hotel

This hotel is a great hotel but have a couple of issues. The rooms are very damp and feels like your sleeping on wet sheets. Also Akumel is not part of the royal golden club and you cant get served on the beach . You have to go to Coba beach and if you have young children or older adults this beach is not user friendly with all of the rocks. I was disappointed by this. I have been to this resort 4 times and will make sure I book Akumel next time.

Bahia Principe Explore Akumal: Good Times With The Boys

Went to this resort with two buddies, we had an awesome time. Food was great, service fantastic and the grounds immaculate. The beach wasn't the greatest but otherwise we had a fantastic time. Also if you like drinking, the resort had Hennesy, Courvoisier, Grey Goose etc... all at no extra cost which was nice if you wanted a smooth drink. Lots of pools, which were all pretty good, entertainment could be better in my opinion. We didn't watch any of the evening time shows except one which was fai [... read more]rly entertaining. Overall a good place for a stay but maybe not the best for someone in their 20s with friends as there aren't many people that age.

Bahia Principe Escape Runaway Bay: Fantastic!

Clean. Good food. 2nd trip there and was great again. Did a upgrade to Luxury section a few more perks . We do not have children travelling with us now and the adult only section was great for pool area and dining. A little more peace and quiet. Lol

Bahia Principe Explore Akumal: Excellent Vacation!

Loved our 14 day stay at Akumal. Fantastic food at the Akumal and Sian Kaan buffets, always a great variety of international and Mexican dishes. Our a la carte favs were Mexican, Brazilian BBQ, and Italian. All of the staff were accommodating and very helpful, they really made us feel comfortable. The top shelf liquors served at Akumal and Sian were much appreciated, as we have stay at lower end resorts that served generic brands that were simply awful. Lots to do at the resort, and many fun exc [... read more]ursions available off the resort. This was our 4th visit and we plan to return again, this resort offers superb value.

Bahia Principe Explore El Portillo: Great resort

very well kept resort friendly staff. The food from the buffet to the restaurants was very well prepared , good variety ,and very fresh.The beach was amazing miles of sand with shallow calm water good for families, but also provides good snorkeling as the reefs are close to shore. Only issue is with A/C in buffet should be kept cooler, a little uncomfortable for lunch Hr. Dinner however is better. The restaurants are very comfortable. I would highly recommend this resort for anyone who wants to  [... read more]get away and relax.

Bahia Principe Explore Tulum: Daughter LOVED IT

My spouse and I have been to Mexico before - Puerto Vallarta and we loved it. This vacation was more for our daughter (3) as this was her first time being on a plane etc etc. We loved the resort. Our first day wasn't too pleasant as this resort is the only one I know of that made you wear a long sleeve for dinner at the buffet. Only know of that rule when eating at a la carte's but that's ok. The grounds were beautifully kept, and the staff were always pleasant! Our room was cleaned everyday, an [... read more]d just wanted to throw it out there we didn't use the safety deposit box, and none of our items went missing. We took the taxi to the Tulum ruins and we had the best cab driver ever! David! He took us there, told us how it would be like offered to be our guide, let us know that if we bought the tickets at a certain stand it would be cheaper than buying it at the ruins, plus he waited for us until we were done so we didn't need to flag a cab back. PLUS he took us off the highway to show us a few underground rivers that run beneath the highways. The only off thing was the sea-weed but that isn't their fault. I am an ocean baby and would prefer to play in the ocean over the pool anyday but the large amounts of sea weed washing up was too much for me. They clean it everyday its just it was alot for ME personally. I would definitely come back here and recommend this place to others.

Bahia Principe Explore Tulum: Awesome holiday!

The Bahia chain is one of my favourites. The staff was amazing. We were upgraded to the Luxury Akamal which allowed us to use all of the resorts and the butler service was very handy. My favourite restaurants were the Don Paublo in Tulum and the Japanese restaurant in Coba. The beach is good for Mexico but the sand isn't the beautiful white sand of Punta Cana or Cuba. Very long beach for walking. This is a large resort but the trolleys are always available if you don't want to walk. Don't believ [... read more]e the weather forecast, it was suppose to rain 10 - 20 cm for 3 or 4 days while we were there. Other than a few drops in the daytime, most of the rain came at night and only lasted for a few hours. We will be back.

Bahia Principe Explore Jamaica: amazing--can't say enough about the local people

Absolutely amazing--movie production amazing-it was unreal The resort was perfect for me as everything was accessible. I could drive my scooter everywhere. I would however change the toilets in the "accessible rooms". Lower the beds and provide a shower bench. Trip Central, Micmac Mall in Halifax made this trip happen for my family. Most importantly, Susan Williams, was amazing at her job and went above and beyond her job to provide the best experience possible for us and we are forever gratefu [... read more]l to her for that.

Bahia Principe Explore Coba: GREAT RESORT!

Everything was well maintained, food was great, service was always top notch. This was my second time to this resort and would go back again. Plenty of activities to do, Lots of wildlife, and great weather, No complaints.

Bahia Principe Explore Punta Cana: Grand Bahia Principe Punta Cana

everything was great. Grounds well maintained, staff friendly, food was good---more variety if you did a-la carte resturants, Rooms could have been a little cleaner ( dead cockroach in my room was never cleaned up, Was never picked up.

Bahia Principe Explore Akumal: Bahia Principe Akumal

Excellent facility and superb customer service. We booked a Junior Suite. There was a water leak and we were quickly relocated to a ocean front suite as a goodwill gesture. The food was excellent. It's amazing how they manage such a large resort with so much going on. The drum show was the best among all the night shows. The Michael Jackson show at the Punta Cana resort was better than this one. The culture show that costs $16 per person to get in was not that much fun. I would recommend you spe [... read more]nd that money to visit Xcaret or similar excursion. Internet is only on the lobby and limited; which is great to escape the madness actually. A naughty tip, in your room, if you try to download the Bahia Principe app, you get free internet for five/six minutes. :) . Would recommend this hotel with a heart bit.

Bahia Principe Explore Esmeralda: Excellent choise for my vacations

We have been at this resort first week of the June. It was the second time and we loved it! Everything was amazing! The food was incredible and the staff very nice! A big thank you to Richard Morales- assistent manager, and through him i would like to thank all resort personnel for the amazing services, in an amazin infrastructure, activities, food and drinks.

Bahia Principe Explore Akumal: Fabulous Family Vacation

Our 3rd family vacation to the Bahia - a success" Noticeable difference with all the renovations and upgrades made to Akumal. In addition to the beautiful 'spa-like' look of the premises, we also noted a marked difference in the level of service from the staff. The restaurants- especially the Arlekin and Don Pablo- great menu and excellent service. However, Tulum is looking tired and in much need of a revamp both in terms of look and staff. Overall, a fabulous family vacation - see you next year [... read more] for our son's wedding as the bride and groom to be have decided to host their wedding at Akumal. The De Melo's