Dreams Jade Resort and Spa: Great experience

Food was great, especially the buffet. While it was hard to get a lounge chair, the pools were large enough that there was lots of room. Kids enjoyed beach volleyball and sailing. Rooms were clean and spacious and the beds comfortable. Beach wasn’t great for swimming.

Breathless Riviera Cancun: Great resort

This resort has everything you want good food and entertainment three pools to match your mood ...the party pool was mostly self absorbed selfie takers but the other pools were very good atmosphere Food was good and the restaurants being open till 11 have a decent chance to go to dinner after a hard day of relaxing

Bahia Principe Explore Akumal: Fantastic Resort

Beautiful grounds it is big but easy to get around. We couldn’t do any a la cartes because they were all booked up so that was disappointing. I think if it’s that busy maybe people should be limited? Only other recommendations would be more shelter at the pool. You must be up by 545 am to get shelter at the pool and that’s a bit early when you’re on holidays... The best waiter ever was Jose at the buffet. Food and drink was amazing! I would recommend this resort. Akumal was the best of t [... read more]he 3 we saw (coba and Tulum) because of location and beach.

Selection Riviera Cancun: Great for kids... terrible for beach lovers

Very poor beach... they have people working around the clock but it is useless and very inefficient (creating illusion they are doing something) Water is full of rocks... ocean lovers, stay away!!!!! Great for kids, our 2 yr old had a blast.

Ocean Maya Royale: Really enjoyed this resort

Resort is well maintained. Rooms always cleaned and bed very comfortable. Had a few issues with Japanese restaurant that Rodrigo at the front desk fixed quickly. Also had issues with the benefits we were to get having booked through WestJet. Once they figured that out, they fixed quickly. Nightly entertainment was good. Just a couple of acts they shouldn't ever have again but the rest were good. Food was really good at all restaurants. Breakfast a little monotonous but was really only th [... read more]ere for the coffee. Very little beach at this resort but wasn't there to swim and seaweed problems at all beaches in Playa Del Carmen made going in some days impossible. Active and quiet pool as well as loungers on sand are close together so you'd hear everything going on at the active pool. Never bothered us. All wait, cleaning, grounds, front desk, food prep, maintenance staff always trying to please. New terminal at airport was great. So quick to get through and transportation was waiting when we got outside.

Grand Sirenis Mayan Beach: Nice resort but needs some upkeep.

First off I would like to say we had a great time at the Gran Sirenis Maya Beach, the staff was excellent. Very friendly and prompt, the food was good, there was lots of options at the buffet, the Japanese alacarte was our favorite, the ranchero steak house was very good as well. There was very little premium booze, so if that's what your looking for maybe choose another resort or get the members club upgrade. Not a big deal for us, but maybe for some. My daughter loved the lazy river!  [... read more]The pools were big but they are badly in need of repairs, the glass tiles that make up the pool liner are all falling out. My daughter cut her toe on one. I saw another guy with the medical staff with what looked to be a bigger cut. The kids were making a game of diving for the loose tiles at the bottom of the pool and piling them up on the side of the pool deck. The beach is not as nice as some other stretches of the riviera, it consists of three small coves with a rocky outcrop in between. The southern most cove was covered in piles of seaweed for the entire time we were there. The staff had an army of people out trying to clear it but the ocean was definitely winning that battle. That to be said there were still lots of people in the ocean as there are lots of fish to be seen. The northern most cove has a much nicer beach and the ocean floor is not rocky like the other cove. Our rooms were big and clean, we had a balcony with a view of the ocean that was very nice. The weather was spectacular, hot and sunny all week! Overall the place was fine, however for the money there are nicer places on the riviera.

Grand Riviera Princess: Great Family Vacation

The Family Club Section of the resort is excellent if you have young children . The service was good the resort very large. The resteraunts were ok . Not the best food compared to other resorts I have visited . And the service in the ala carte resteraunts was pretty slow . Tons of seaweed on the beaches . All in all a really nice vacation .

Bahia Principe Explore Coba: Beautiful resort

The grounds were well taken care of and very clean. The staff were very polite and welcoming . It was easy to have a good time . The only downfall was it wasn't walking distance to the beach. We had a great time

Catalonia Yucatan: Beautiful

Enjoyed the atmosphere very nice room and resort food was great alcohol was great Beach was ok Employees were great Pools were Nice Overall a very wonderful vacation will definitely be back in the future

Bahia Principe Explore Coba: Grand Bahia Principe Coba

Just got back on saturday from a family vacation . We really enjoyed ourselves had a lots of fun My only disappointing was the booking of the à la carte ,we got to the resort around 12 noon and almost all of them were full, or really late

El Dorado Seaside Suites: A great resort

The rooms are amazing. I absolutely loved the shower and bed. The resort could add some more Bali beds as there is not to many. I would also suggest adding some sort of foam to the sun loungers because it was uncomfortable to lay on them. The beach was not to great it had a lot of rocks.

Bahia Principe Escape Sian Ka'an: LBP Sian Ka'an was GREAT.

Many thanks to TripCentral agent Melissa Alexander for her assistance. Our room was located EXACTLY where I requested. We were in suite 41924 which offered as much privacy as is available at this resort when in the rooftop jacuzzi.. Bahia Principe has 4 resorts at this location (Acumal, Tulum, Coba, and Sian Ka'an) The first 4 in 41924 indicates Sian Ka'an The 19 in 41924 indicates building 19 The 2 in 41924 indicates suite 2 on a particular level - 41914, 41924, 41934 and 419 [... read more]44 are on the same level Two suites on each level have a view facing away from the resort (towards the golf course) and these are the most private The last 4 in 41924 indicates the third level (for some reason the ground level is indicated by a 2 (41912, 41922, 41932 and 41942) The shuttle service connecting Acumal, Tulum, Coba, and Sian Ka'an is EXCELLENT. There is even a direct, non stop, from the Sian Ka'an lobby to the Sian Ka'an private adults only beach. All Sian Ka'an buildings have 4 suites on each of 3 levels = 12 per building. Many but not all Sian Ka'an buildings have 8 Jacuzzi tubs per building - 4 on the grass (termed Superior Junior Suite Gardenview) - 4 on the roof above the suite (termed Superior Penthouse Junior Suite) - 0 on the second level (termed Superior Junior Suite) Other Sian Ka'an buildings have 0 Jacuzzi tubs. These are the only building with the smaller Junior Suites (some must be non-superior :o) I will write more in my review to other travellers but for now I can sum up my overall impression of Sian Ka'an as AWESOME which, unlike many people, is a word I reserve for something which inspires awe. The main components which set me on my heels were: - The food in the Sian Ka'an buffet and even the 24 hour Sian Ka'an snack area (exceeded ALL expectations) - The cocktails prepared and served in the lobby (fabulous) - The wait staff (impeccable) - The beach and swim area (although it receives mixed reviews from others)

Bahia Principe Explore Akumal: Food was not bad but resort is overcrowded with 3000 guests and poor service

grounds were well kept, hotel looks very nice, pools, beaches all good. service sucked very badly in all locations, reception, dining , drinks etc... Hotel management couldnt care less, they are full up with unsuspecting tourists who they may never see again and are relying on volume. We are like cattle. Very few could speak proper english so difficult to communicate (and I speak a little spanish so you can imagine). food was abundant but variety never strayed from norm. a la cartes were fully [... read more] booked from the moment we arrived and all we could get were 9pm and 10pm slots with three young children. almost 2 hour commute from airport to this resort. have to wait for shuttles all day long to get to rooms or buffet.

Occidental at Xcaret Destination: Family fun

The hotel and its surroundings were beautiful. We fed wild monkeys and saw lots of different animals. Having the Xcaret Park so easily accessible was great. The only negatives were not a lot of entertainment for the kids and the food was never hot just warm

Bahia Principe Escape Sian Ka'an: Sian kaan

Was nice, not as luxurious as I would expect for an adults only at the price point. Great tram service to get between resorts. More shade would be beneficial around the pool areas. Entertainment was excellent .

Royalton Hideaway Riviera Cancun: Amazing Food and Service

This hotel exceeded our expectations. Check-in was smooth and very welcoming. Our room was beautiful, well maintained, and extremely comfortable. The Hideaway pool and Hideaway Beach Bar staff were so friendly and went over and above with their great service. Room service was an excellent option for us. I will recommend to pre-order room service the night before as you can book for a specific delivery time; orders can take up to an hour for delivery if not pre-ordered. The food is delightful. [... read more] The staff took the opportunity to impress us when we had a complaint. The ATMs had been removed from the hotel prior to our arrival. We wanted some cash on hand for tips but there was no way to get cash without ATMs around. After asking a few times about ATMs, and realizing that the replacement ATMs wouldn’t be delivered any time soon, the staff helped us by letting us use a local ATM designated for the staff use. This solved our issue as we then had cash to hold us over until the ATMs were put back in service. Note: guest ATMs dispense USD and you can break into smaller bills at the hotel front desk. The food was very impressive. Delicious, exciting, and served with a smile. We especially enjoyed the Hunter Steakhouse. There is typically a waiting list to get a table so check-in to the restaurant early, request a table, and then enjoy a drink and entertainment until you get called for your table. This seemed to be an issue for some guests but I think the no-reservation rule is the best way to go - guests all have a fair chance to enjoy the food at each restaurant - It’s WELL worth the wait! Overall this hotel was everything we hoped for and more. With a beautiful beach, plenty of pools, entertainment, shows, games, and so much food, there’s definitely something for everyone. We will be back to this hotel soon!

Sandos Caracol Nature Resort and Water Park: Vraiment sympathique

Autant pour les familles avec de jeunes enfants que pour les couples qui voyagent en amoureux, le site de l’hôtel offre de multiples activités et possibilités pour les vacances. Le personnel est courtois. Par contre, la baignade en mer peut se révéler moins agréable par la présence de nombreuses roches au sol.

Bahia Principe Explore Akumal: Bahia Principe Akumal has set the bar high for my future Mayan Riviera vacations!

This resort is great for families, couples and big groups. We were in a large 30-some group for a wedding and they were always accommodating to our needs. My brother has a severe allergy to all dairy products and they were more than accommodating to that as well. The resort is well-maintained, clean and fun!! The pools are large and inviting, the ocean is great for swimming and lounging, and there is a bar within sight from anywhere on the resort. There is a new “adults only” section whi [... read more]ch has a BEAUTIFUL infinity pool overlooking the ocean. It was one of my favourite things on the resort. It has its own bar, buffet, bathrooms and you can always find a chair near the pool. The service at this resort is top-notch. There is always someone asking for your drink order wherever you are on the resort. The room service is great as well. Another great thing about this resort is the FOOD. The food is amazing!! Everything was so tasty, a huge variety to choose from. I was honestly blown away by the high standards of this resort. My ONLY complaint about this entire experience is that our rooms were quite damp because of the humid climate. The room had a musty-ish smell because of it. It also made sleeping a little uncomfortable at first. Thank you to everyone at Bahía Principe who made our Mayan Riviera trip absolutely unforgettable. I will definitely return!

Grand Sunset Princess: Beautiful Large Resort

Great resort. Great staff. Very large and a bit overwhelming at first. Beach has tons of seaweed and sharp stones and slope to get in, but then mostly sandbars. Food was geeat but Buffet at dinner can be too busy. Hard to get ‘a la carte’ reservations. Rooms very spacious and nice. Large balconys. Very quiet rooms and resort at night. Shuttle runs regularly. One bad incident when my bed pillowcases had been made up with dirty pillowcases that stunk of urine. I called the desk and within an [... read more] hour all bedding including pillows was replaced.

Platinum Yucatan Princess: Fabulous time!

This was a beautiful resort with amazing food and wonderful service.. we had a great time! The swim out rooms were terrific. I only wish the sports park was located a little closer to the platinum suites!