Royalton CHIC Punta Cana: No drinks in my room

I asked at reception the drinks which missed in my room. I talked with Sunwing représentant ( I forgot his name ) and he told me if I want to bring the drinks in Canada I should take the battle they put in my room . I didn’t receive any alcohol drinks until the final vacation. Why only in my room I didn’t have that alcohol drinks ? On the airport they asked to show a prouve of payment for my vacation and they asked me to pay for transportation from airport to Chic 70 usd . Why they [... read more] don’t believe I paid my vacation ? Why should I show that email on my phone wifi that I paid ? The attitude of Sunwing représentant in Chic is not the one he should have with people in vacation. Thank you And happy new year

Catalonia Bavaro Resort: Good

Hotel is clean and food is good. Pool is good! Beach had too much seaweeds, even they cleaned couple times a day! Love the kayak! They have a lot of daily events! But they also cancelled the events without any notice, which made the kid very upset! They need to improve the communication!

Majestic Colonial Punta Cana Beach Resort: clean resort

very clean - average food - very accommodating staff - amazing beach - XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxx

Grand Palladium Select Bavaro: Good resort

Hotel overall is good. Especially the service staff. Beaches: very high waves and strong currents, beach rescue teams were non existent. Lot of peddled on the beach. Beach bars did not come around to serve beverages or fruits.

Hyatt Zilara Cap Cana: A commendable resort, but not yet 5 stars

The resort is new, clean and spacious. The pool facilities are well organized. Most of the staff is friendly. Food is good; enough selection. Cocktails at the pool bar and coffee in the lobby snack bar are great! However, when we were there, the resort was not fully established as 5-stars in all aspects yet. The layout, the design/branding, the buildings and facilities are there, but still many areas to improve in terms of day-to-day operations and management. For example: - not all [... read more] the restaurants were open. Only a buffet and a French restaurant were in operation, but we could walk to Hyatt Ziva for other all-inclusive food options. - Front desk didn't have full staff; when we called front desk, most of the time no one picked up. - staff behind certain food stations of the buffet was inexperienced and slow in serving food. - no/slow/passive response to requests (e.g. we booked a double-bed room, but were given one with a king-size bed and a sofa bed. It was not ideal, but we accepted it. However, only the king-size bed came with a blanket. We talked to the housekeeping staff and to the front desk multiple times, asking for a second blanket for the sofa bed, but we didn’t get one. By the 4th night, we gave up asking for a blanket). Taking into consideration that it’s a new resort, not everything would be perfect. It’s still a commendable resort. We had a good time there.

Royalton Bavaro Resort and Spa: Great resort

This hotel was exactly what we expected after having read the reviews; the grounds were beautiful, rooms clean and bed comfortable, best beach in the area and food was simply great! Restaurants were great, but the Japanese zen reservation was un-necessary as this was our least favorite restaurant.

Marien Puerto Plata Hotel: Would not return

Very dated hotel, had to pay for safe daily, 2 towels only, chairs around pool were broken and had to be reserved before 6 am! We both got an intestinal virus at end of trip with stomach pains, chills, diarrhea and others on resort experienced same.

Marien Puerto Plata Hotel: Gorgeous scenery!!

We had a very good vacation in Puerto Plata, the food was very good and the beach and ocean was awesome, can’t wait to visit the area again. The resort was friendly and inviting, and the pool was very nice.

Secrets Cap Cana: Underwhelmed and Satisfactory

The location is ideal as it is within a close proximity to the airport, gated and safe. The resort is not bad just not awe inspiring. The service is not bad. The overall vibe is it lacks something. There needs to be something authentic that you are in the Caribbean or in the Dominican. There was no themed nights to highlight their culture nor anything. The nightly entertainment was always loud(mostly rock). Again, it would have been nice to see diversity and to tone it down at times. Din [... read more]ners, I would have to say were not memorable just satisfactory. This was my 4th experience at a Secrets resort and will be my last. There needs to be something with this chain that shows customer appreciation within their brand such as upgrades for frequent guests.

Iberostar Waves Costa Dorada: It was ok!

We stayed in this hotel for 10 days and it was ok.I cannot say that it was amazing,but for the price we got we are happy with it.The property is clean (not enough garbage bins outside thou),the staff is friendly.The rooms were always cleaned up very well.The food was not bad but it was too repetative and there are not so many food options for vegetarians or people with food allergies.The hotel itself is 20 years old but it didnt look bad,everything worked well in the room.Beach was nice!My kid w [... read more]as in kid's club and Carolina was amazing. Overall,I would recommend it only if you get a good deal on it.If you are planning to buy with a regular price,I suggest you to consider other options.

Bahia Principe Escape Ambar: Great resort!

Great facility. Beautiful beach! Stunning rooms. The staff was very friendly and helpful. Only problem was that all the restaurants were booked when we arrived. They should reserve restaurants for Ambar guests.

Bahia Principe Explore Punta Cana: Dream Vacation

The Grand Bahia Principe was a dream come true! From the moment we arrived to the day we departed the staff treated us like royalty! The buffet was outstanding with a wide assortment of foods for every taste bud. The wait staff became friends. The grounds were well manicured and beautifully kept. The pools were clean and the drinks were plentiful. Our favourite part was soaking up the sun on the sandy beach and swimming in the ocean. We enjoyed every moment and are very thankful that Vicki Gushu [... read more]e planned this dream vacation for our family :)

Paradisus Punta Cana: Great staff and stay

Staff goes above and beyond: front desk noticed my daughter's birthday just passed and left cake and champagne in our room. Beautiful beachfront property and lots of pool chairs. Lots of bars with non alcoholic options as well!

Bahia Principe Escape Aquamarine: Superb

Our first time at Bahia Principe Aquamarine. What an amazing resort. The food was exceptional. We were surprised that our garden view room had a lovely view of the sauna pool. The room was spacious and amazingly clean. Feature restaurants provided a superb experience. Cleanliness throughout the resort was A+

Bahia Principe Grand Bavaro: Mediocre resort

Hotel rooms seem kind of old. Food wasn't good, except the pasta station, breakfast and the Indian a la carte. Beach was nice and service was good, but no room service. Overall, I would never recommend this resort to anyone. Not sure how it became a 5 star resort.

Bahia Principe Escape Samana: Beautiful Gem!

We spent the most relaxing week at this resort. All our expectations were fulfilled and some more! We were impressed of the quality of the service provided, from cleaners to reception. We will definitely go back to enjoy it over again.

Iberostar Waves Costa Dorada: Very nice resort

We stayed at the Iberostar for 14 days. My husband & I have traveled all over the DR about 25 times. The Iberostar is a very nice resort & and I would definitely return. The service of the staff is excellent and they do not cut corners looking after their customers. Our waiter, Robert was very attentive and brought us coffee & juice as soon as we sat down. I noticed a lot of the staff have worked for the Iberostar for 10-15 years. I really liked this and it appeared the staff enjoy working [... read more] at this resort. The food was very good and well displayed. The restaurants were good and we tried all 3. They have a live band that plays music at the beach most days at lunch time. The beach was nice with many palapas so you didn't have to rush down to save a chair. We spent mornings at the beach and afternoons at the pool. The pool is large and deep enough to actually swim. This pool is probably my favourite when I compare to other resorts. Overall the resort is very well laid out and I liked the easy access for lunch by the pool as well as the bar. In the lobby they have a very nice bar which is right beside the theater for the show. The bartenders were very friendly and efficient looking after customers. It was nice to have the option to sit in the bar area for a drink or walk and sit in the theater for the show. I did use the gym and they had enough equipment to provide a good workout but the area is cramped. I saw the spa, and although I never used it, the area looked very inviting with massage tables, lounge chairs around a private pool. They also had a bird sanctuary for egrets which was pretty lively and nice to check out. A bit smelly but there's alot of birds there! Our room was very comfortable and in a good location in the 6000 block close to the pool and beach. The only downside of my vacation was, I did get ill the second week I was there for 3 days in bed and it took another 2 days to gain my full strength. This could happen anywhere and who knows where I may have picked up germs. Luckily we brought medication with us for diarrhea which likely helped. Despite this set back, I would recommend this resort.

Dreams Onyx Resort and Spa: Watch out for the thieves

Getting to Now Onyx November 28, we attended a presentation on site approved by the resort. My credit card was stolen during the presentation on Saturday, it was used the Wednesday for over 10 000 $ of charges, some of it gas !!! So far the resort has done nothing to compensate us for our troubles. So beware on the hotel resort.

Riu Republica: Very nice resort

The property is very clean and still looks very new. The rooms are clean and in good condition. The beach is fantastic. The coffee served in the resort is horrible. The best things to do is to get it from the machines. Also the Hard Rock Hotel next to the Riu Republica burns garbage late at night. This smoke get into the ventilation system and makes your room smell like a ash tray. We have been at the Riu República 3 times. We know to get a room close to the beach to avoid the smell.

Viva Tangerine by Wyndham: Fantastic vacation

Our hotel room had some issues with hot water & water pressure in the shower. We also had a funky toilet that didn’t flush very well.. We had a problem with the shower hose & the hotel staff fixed it right away for us. The beach & pool area were amazing! The dining areas were always clean & well taken care of! There was always plenty of delicious foods to choose from, never went hungry! The entertainment was good & the staff were great! Very nice resort:)