The Sens Riviera: Great vacation resort

The Sunscape Akumal has many great qualities, such as, no arm bands, no requirement to pre-book restaurant sittings, well maintained facility. Only confusion was that when we booked it showed as a Sunclub King with Balcony, however we recd a sliding door with a railing ( no balcony ).

Riu Palace Mexico: Amazing resort!

Lovely wide, long beach which is groomed everyday. No reservations needed for a' la carte restaurants and can go as often as you wish. Food was very good. Service was excellent. Rooms are starting to show their age, but still comfortable. Felt very safe and bonus being able to visit nearby Riu Hotels for shows and food. Nice being able to walk to Playa del Carmen.

Hotel Xcaret Mexico: Loved it!

Great resort !! Staff were all very accommodating , grounds were gorgeous, food was amazing! I woukd not hesitate to return. Having all of your excursions etc included was a definate bonus as you could do as little or as much as you wanted. Hope to return again!

Riu Flamingos: Riu Jalisco Feb 2020

This resort is excellent and provides great value for your money. Food was great, nice beach, excellent bars all through the resort. I would just like to suggest adding a pathway to each end of the hotel nearest the pools. This would cut your walking time back to your room from about 8 minutes to about 2 minutes.

Valentin Imperial Riviera Maya: exellent resort

this resort was big got lost alot but very clean and the worker were very polite. the resort was a little pricey for mexico but we had what we needed. i would recomend this resort to anyone going to mexico. the only draw back was the corruption i seen at the airport where a couple had to give money to official to get their pass ports back.

Valentin Imperial Riviera Maya: Great Resort

Have nothing to say bad about this resort. After 20+ years of visiting have found a resort that provides everything we are looking for. Exceptional customer service, beautiful beach, and great food. This is my fifth visit and will be back.

Bahia Principe Explore Coba: Awesome vacation!

I just returned from my trip to this resort. My boyfriend and I really enjoyed this trip. The hotel was very clean and staff was pleasant. Resort is very big and you have to take trolley’a to get around which we did not mind. Food was very good especially at the a la carte restaurants. The beach was okay, a little rocky but some spots were perfectly fine. Overall, we had a great week and would definitely return.

Palacio Mundo Imperial: Great Service

Stay at one and enjoy all three hotels. Each has its own characteristics. A good mix. We stayed at the Palacio, which is mostly a convention centre, which had little to no entertainment. The room and the pools are very good. Clean. The buffet was a bit disappointing. Mizumi was ok and La Moda and Marche were quite good. Best place to eat were at the Beach Club in Princess and Tabachin (French) in Pierre. Scalia Beach Club was good too. Service at any of the hotels were great, especially at the B [... read more]each Club and Marche. In general, very good to excellent. We shall be back and would recommend this hotel Munro Imperial.

Barcelo Maya Caribe: Beautiful Resort

Had a wonderful vacation at the Barcelo Caribe, however we were disappointed with how expensive the extra amenities cost. We don’t have an issue with paying extra for activities but what the Barcelo was charging for bowling, go carts and zip line was unreasonable.

Akumal Bay Beach and Spa Resort: Second year and we’ll be going back!!

Everything about this resort is amazing - attentive staff, great food and drinks. You can swim with tropical fish and turtles from the resort’s beach - no excursion necessary. Like many people that go to this resort, we are repeat visitors and we will definitely be back!!

Riu Palace Costa Mujeres: Perfection

They nailed everything. The room, the food, the service, the pools and water park. The beach is beautiful and the weather was fantastic. This is a true 5-star resort in every way. We will be going back!

Decameron Isla Coral: Don’t do it

Our stay at isla coral was not a good one at all! No one spoke English, there was no shows or entertainment and not fun to be had! We had one bartender that we enjoyed who put YouTube on the tv for us to have some fun. Later on we got in trouble by the manager saying we were to loud and it was unacceptable behavior. Yet we were woken up by construction constantly. We hated our time there so much we asked to be switched to a different resort. We got moved to la marina which we LOVED!

Seadust Cancun Beach Resort: Glorified Hotel

This hotel was completely cement everywhere including the grounds. The restaurants were all inside and did not open to the fresh air and there were no outdoor patios to eat your meals. The only meal that you could eat outside was the lunch near the pool. The only places to sit were reclining pool and beach chairs, a few picnic tables, and a few tables. There were no swim up bars except in the adult pool but it wasn’t running. You either were inside the warm building to eat or outside to sit by [... read more] the pool or beach. I longed to be just hanging out at a table having an appetizer and a drink on a deck. On the plus side there was room service and you could sit on the patio in your room. The fridges were not stocked though so you had to order fountain beer or pop to drink. The wait wasn’t long to get into the restaurants and the food that was served was excellent. The ATM did not work and front desk wouldn’t give any cash out on my charge card so We had to go off resort To get cash and the resort could rarely make smaller pasos so it was difficult to tip until We could get smaller change.

Bahia Principe Explore Coba: Wonderful as always but need some changes

I love the Mexican people, very kind, happy and the best. The hotel is very good. We have been there 5 times already; however, we have noticed few changes in the past 2 years. The quality of food and variety was number 1; however, has declined in the past 2 years. One thing that really bothered me this year was how early they are closing the pools..6:00 pm, my kids were very disappointed. Other than that I was very happy and can't wait to go back.

Decameron Isla Coral: Potentially Amazing Resort

The Decameron Isla Coral has the potential to be an amazing and beautiful resort. The beach area is the nicest of the strip, also the hotel exterior is breath taking, however the rooms are below par. We found disappointment in our room as we did not not receive the room with a ocean view as these rooms were not available due to the resort not functioning as max abilities. During our stay they were still building and setting up parts of the resorts which was very noticeable to guest. In my opinio [... read more]n they should have not opened until they were completely ready. The rooms also lacked any cleaning, despite leaving very generous tips, when cleaners did come in they often just made the bed and did not leave fresh towels or water and we would have to call the front desk and ask for these. The showers were repulsive, lacking functioning shower heads and hot water. Rooms also lacked some basic amenities such as a small fridge. Although the staff tried their best to serve us, it was evident they were still undergoing major training and many did not speak or understand any English. It was very hard to communicate with any stuff during the week, especially during dinning hours. At the beginning of the week there was very little food options and are all unlabelled , and with the lack of English we often did not know what we were consuming. However this started to improve towards the end of the week as they began to label dishes while offering a wider selection in both English and Spanish. The buffet also offers two grill stations, however no man was there to man these stations until half hour to four minutes after opening time, if we did try to ask for assistance such as if someone could make us pancakes at the pancake station in the morning, due to the language barrier this was unable to happen and was experienced during most meals. The last major complaint is the pool. Despite the beauty, we were unable to enjoy it as the water it’s freezing!! Because of the U-shape design of the resort the pool is shaded most of the day and with not pool heater the water never has a chance to warm causing the ocean water to be Several degrees warmer. All and all the resort is beautiful and has the potential to be a perfect intimate southern oasis for families and couples. Towards the end of the week we did start to see some improvements such as a wider Labelled food selection and having the grill stations maned closers to opening times. We also noticed workers working on the water pipes by the pool which I would assume was either to help water pressure in rooms or to heat the pool. I have given this new resort the benefit of the doubt and I truly believe they will work out all of the kinks and improve services with more training. One suggestion I would like to make is to offer more activities for guest. Although we would told we could go to La Marina during the day to use their non motorized sports when we did they wouldn’t have them out. Also Isla Coral has a much better beach area so it would be great if guest could enjoy this on their beach! We would return to Isla Coral and have already recommended to a friend who is currently booking her stay :)

Bahia Principe Explore Tulum: Relaxing and clean

We really loved this place, safe, clean, friendly with excellent facilities. Lovely beach and great pool. The kids loved the food choice, the white sands and clean beach. Night shows were brilliant and well organized. In a great location for local visits to historic sites and snorkelling. Great waking up in the mornings to bird song and lots of sun.

Riu Flamingos: Nice resort

Just returned from the riu jalisco. This property is very nice. We had no complaints at all. Staff was very nice and helpful. Always willing to help and always with a smile. The rooms are dated and small but they were clean and comfortable. Food was ok nothing fabulous typical buffet food. Did not like the Asian but then i am not one for sushi. Couldn't get in the steak house always lined up with a couple hour wait. Overall we enjoyed our week there. Will have to add that the sunwing rep was ex [... read more]cellent. Thanks Rafel .

Barcelo Maya Caribe: This was amazing resort

This resort had everything lots of restaurants with good food lots of pool and beach chairs great for walking The only bad thing was they charged way much for the extra activities (bowling go carts Ziplining ) and nobody was using these because of that . If they would lower the price on these activities they would make a lot more money from these and there guest would be lot happier that they are there

The Pyramid Cancun: really disappointed

Hi julie, I just wanted to say how disappointed I was with our recent stay at grand oasis. the place was extremely understaffed. There would be one bar tender for hundreds of people, never premium alcohol, hour long waits just to get into the buffets for food and numerous problems with the room. ( one day they just took my toilet out without telling us) another day the room flooded etc, etc. Will never recommend that resort to anyone I know and I’m disappointed that you would recommend it t [... read more]o us. Gillian

Grand Sirenis Riviera Maya: Had Fun!

Cons: - total pain getting a room. the first one they gave us came with two double beds - we are a couple, we just want one bed. We were told they would move us and told to come back 3 hours later, when we did, someone had given away our room. So we stayed with the two doubles and then switched finally the next day. Third time's a charm. -Greeting desk is awful. Not very friendly, when we left they were like ' have a nice day' - no questions about the stay or anything that would make you want [... read more] to come back. Like they didn't really appreciate the business. -Came for the third time, but no acknowledgement of that. Except for trying to get us to go to the sales presentation again. Otherwise, could care less about repeat business. -Parents just let their kids run wild. Jumping in an out of the lazy river - super annoying but not the fault of the resort. -Place is huge, lots of walking - but not really a con Pros -Staff (other than front desk) were awesome. Beach staff were incredibly awesome. Tolerate a lot of annoying holidayers! -Food was awesome. The chicken wings on the beach are the best things we've ever eaten. Japanese and Brazilian a al carts were fantastic. -relatively clean -Landscaping was beautiful -beaches were beautiful -Nighttime theatre entertainment was excellent. So good every night.