The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort with amazing staff!

My husband & I spent a week long vacation at the Azul 5 beginning on Easter weekend. It was our second time at the resort. We stayed there last year for a family wedding and enjoyed the resort so much that we decided to return this year. The care and concern of the staff for their guests was apparent from the moment that we arrived at the resort. Our room was upgraded to a pool view suite by Front Desk staff at no additional cost when they saw that my husband was unwell on our arrival.  [... read more]The suite was available to us immediately while the room that we were assigned would not be ready for several hours. My husband greatly appreciated their consideration. The resort itself is beautiful. It is very well laid out with gardens, pools and meandering "rivers" spread throughout the property. There is even a lovely boardwalk trail through a mangrove swamp on the property with spider monkeys, coati and a wild pig inhabiting it. As for restaurants, there are several to choose from with something to suit every taste. You can choose from beach fare (including tacos, burgers & empanadas) to French bistro, Thai, Japanese, Italian, Mediterranean.... or a buffet style restaurant where the cuisine changed daily according to the featured country for that day. The rooms are spacious and very well appointed. The beds have pillow top mattresses. The showers are very large. The kitchen had a stocked refrigerator and a coffee pot for making your morning "cuppa" before heading out to the breakfast buffet. The pools are beautiful with plenty of lounges and umbrellas and well-stocked pool side bars. And last, but definitely not least, we would like to say that the staff at the Azul 5 are terrific! They are constantly working, whether on grounds keeping or house keeping or serving tables & bar service... they are always busy! And they are always smiling & polite with a friendly "hola" when passing by. Without such a good staff the resort would not be as pleasant and well maintained. In summary, most definitely we would return to the Azul 5 for a third vacation and we have already recommended the resort to family, friends and co-workers!

Blue Bay Grand Esmeralda: Awesome resort

I truly enjoyed my stay at the blue bay. Food was awesome and the views from the rooms were amazing. I was a little disappointed with the beach and amount of seaweed, but the pools made up for not being able to swim in the ocean. Overall I had an awesome first trip to Mexico T

Hotel Xcaret Mexico: A very unique experience!

I visited Hotel Xcaret with my husband and 4 year old son from March 25 – April 3. We booked Garden View room and emailed the hotel 2 weeks in advance to request something quiet and on the 5th flr. We were very lucky to have Viviana from the hotel email us back and help us arrange the airport shuttle, Xin Gao reservation and she said she would try her best to accommodate our room request. We arrived to find out we were placed in Casa Tierra with a wonderful quiet view of the jungle and p [... read more]artial ocean view! It was perfect. Viviana even emailed us the next day to ask if we were happy with the room. I was able to meet her and she was so lovely and happy to help with anything we needed. She genuinely wanted to ensure we enjoyed our stay at the hotel. I have stayed in many all-inclusive resorts and would always find myself getting a bit bored by the same trek to the pool or beach or buffet. But the multiple pools, suspension bridges, lagoons, the beach and then access to the parks made every day feel different and we were not ready to leave. We tried all the restaurants, including the Cave buffet that can be hard (but fun!) to find. We just didn’t try the dinner theatre. We were really happy with the food and service. I’ve never enjoyed steak at all-inclusives before like at this place. And the same can be said with the sushi. I’m from Vancouver where we have some of the best sushi and we weren’t disappointed with Xin Gao. (I can’t believe I’m even writing that!). The buffet selection is smaller as some have said, but I personally prefer that. The quality is just so much better than the trough-like buffets at other resorts. Other resorts try to change things up by having “Italian Night”, “Asian Night” etc., but then never do those themes justice. It’s true that Hotel Xcaret does not have a lot of entertainment, but we also preferred the more chill vibe. No annoying, loud pounding music at the pool. Instead all pool areas had tasteful Mexican or Classical music playing in the background. There would be convenient carts set up throughout the day near the main infinity pool with fresh fruit, juice, or coffee and cookies in the lobby. Sometimes they would serve peel & eat shrimp. The lagoons were wonderful for kids given how calm the water is and the hotel created them to have a shallow section that is perfect for little kids given the open ocean can be rough at times. Although there are no loungers right on the beach, the hotel still provides drink service. I was so pleasantly surprised to see servers trekking along the beach taking orders. The hotel is spotless, and I barely saw any bugs. There is no food service at the pool, so you do have to get up and go to a restaurant for lunch. Would recommend bringing some Tupperware to bring back food to your pool chair if you want. But by not having food service at the pool is does help to keep the place clean and the bugs and birds away. Other great conveniences included the wrist band that was your key to the room, life jackets of all sizes for the lagoon and kids pool. And no towel cards. Carts with towels were available at all water areas. It made it so easy to move from one pool/lagoon to another. I typically don’t like to visit the same place twice, but I would definitely visit this place again. Especially given the convenient access to the various parks that are included for day trips. Unfortunately I’m not sure if we’ll be able to afford this place next year as the prices look like they are almost double, but I will be checking! Amazing service, food and design. I feel so lucky to have been able to experience the hotel.

Grand Sirenis Mayan Beach: Great resort, beach disappointing

The resort was great, a la carte fantastic, beach disappointing. Great for snorkelling. For swimming or long walk on the beach, not recommended. Staff was friendly and very accommodating. SPA technicians were great. Very large resort. I would not return due to the beach. However, for some that prefer snorkelling, it is an excellent spot for sea turtles.

Bahia Principe Explore Akumal: Excellent place to go !!

We highly recommend this place , the ground , pool area & the beach are very well kept & clean even the seaweed was cleaned every day . Great service at the bar & the food was excellent . Snorkeling at the beach is like swiming in a aquarium . We were at the Akumal adult only and the room was very spacious & spotless ..would go back anytime.

Platinum Yucatan Princess: Beautiful resort/ not a great beach

This resort was beautiful. It was clean, food was good, live music was good. The beach was not great. There was a lot of sea weed on the beach and in the water. The beach was washed away in some spots making it hard to go for a long walk on the beach. Pool areas were nice. The resort itself ( rooms,service,gardens, pools) is great the only down side is the beach.

Grand Oasis Riviera: Bad

My fridge door was broken I ask them to fix it . They didn't fix it. I had to ask for water every day . No pool towel .we have to wait on line every time food . No free wifi that was very inconvenient. Just one buffet restaurant for lots of guests . Bad service in the restaurant , we have to ask for soda pop or water few times . I would never go there

Royalton Riviera Cancun Resort and Spa: Great Family Resort

The Grounds, Rooms and service were excellent. Something for everyone. They have a better gym than GoodLife. Restaurants were excellent and we have travelled to Bermuda, Turks and Cuba. The Beach is the only downside- not clear water.

Platinum Yucatan Princess: Amazing resort

This hotel was beautiful! Very clean. Staff was friendly and very helpful. Food was excellent. Pools were great! There was a lot of seaweed along the beach but other then that we had an amazing time. Can't wait to go back!

Bahia Principe Explore Akumal: Overall good holiday

Just returned from a week at Akumal. Most of the staff are very good and happy to help as needed. Butler staff, especially Erik, were excellent. They were extremely helpful and made the experience a positive one. We travelled with a large group and had trouble being seated at one table. Would not ever recommend the Wedding planner at this resort. Often had to send many many emails for her to answer our questions before the wedding and once we got there she was not around to be helpful.

Blue Bay Grand Esmeralda: Amazing Resort!

Hotel grounds were extremely clean. Food and bars was awesome and fully stocked. Employees, bartenders were awesome as well and very friendly. There was no restrictions on how many a Al carte resturants you could eat at even though all tour resorts books told you 3. Be careful on paying for upgrades ahead of time for additional a al carte. Beach was good, pool was as well but busy.

Hotel Xcaret Mexico: Great family vacation

The resort was beautiful and staff were friendly. Even at full capacity, it did not feel crowded at all. Multiple heated pools throughout the property and lots of restaurants to choose from. The scenery of this resort is incredible. And you have the option to visit so many amazing parks at no additional cost (including xcaret, xplor, xenses, xel ha, xenotes, and more!) The beach is small, but still amazing! Book this resort, you won’t be disappointed.

Bahia Principe Explore Akumal: Great Resort

The beach was beautiful. The food was ok.. always an assortment. We were with a large group and they messed up our rooms. Overall very clean. The resort was very far from the airport. Everything that you needed was at Akumal but wish that the shuttles were more available so that you could travel between resorts quicker and easier.

Blue Bay Grand Esmeralda: Wonderful Resort

We had a great time! The grounds were very well kept, a couple small issues with our room but they quickly addressed them. The service & people were amazing! Would Definitely recommend the resort! 👍

Allegro Playacar: Great resort

The grounds were very well maintained. Plants looked healthy, grass watered. Our hotel room was also very clean and the staff that cleaned were very friendly. We appreciated the two different pools. At times one would be used for games and party so it was nice to have the option of a quiet swim. The buffet had a good selection but lacked consistent hot temperatures. We noticed with the exception of the Mexican reserved dinner (beef tenderloin) that meat tended to be on the chewy si [... read more]de. Themed shows were good.

Catalonia Yucatan: amazing resort

It get's better every year, planning already to return next winter. Staff makes the stay remarkable, they go out of their way to make you feel more than welcome. Would recommend it to all or friends and family.

Sandos Caracol Nature Resort and Water Park: Amazing resort

The resort was amazing all the staff were friendly and helpful. We found they all went out of their way to cater to us and we're very attentive to all the children in our group. Food was good with a nice variety. Rooms were comfortable and spacious and very clean. Only flaw is pool deck was slippery.

Bahia Principe Escape Sian Ka'an: Sian Ka'an

We had a wonderful time in this adult only, luxury resort. Sian Ka'an is part of the overall Bahia Principe resort complex and you have access to all of the resorts, restaurants and bars. Sin Ka'an is a private oasis built into the Mexican forest, you have access to the private beach via a short ride on a golf cart type trolley. Championship 18 hole and executive 9 hole golf courses on site.

Sandos Caracol Nature Resort and Water Park: Amazing resort!

The resort was beautiful. Lot's of wildlife. Multiple pools and a water park. Staff were fantastic and really great with my kids. Food was good. Would definitely go back. Beach was nice but swimming area was rocky.

Valentin Imperial Riviera Maya: Valentin Imperial Riviera Maya

Location is convenient, 25 min from airport Grounds immaculate No bracelets, and unlimited restaurant dining without reservations Food and drinks very good Main pool and quiet lazy river pool amazing Beach well maintained daily to remove seaweed. Don Miguel's bar a must with the dry ice martinis Rooms clean and well appointed with wifi speakers in ceiling. Mini bar well stocked and even had chips. Adults only resort Overall excellent and would return