Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

review headshot

Kirsten  - 

Verified Purchaser

Hotel Camino del Mar: 25th Wedding Anniversary

If you have ever been to Cuba then you know your don't go for the cuisine but more for the beautiful beaches and a worry free week or two. My husband chose Melia to celebrate our 25th wedding anniversary and what a riot we had. Like most hotels in Cuba, the Melia is dated but all of your basic needs are met. I have never traveled there in October and didn't think to bring bug spray. Wish I did as they have a nasty little black bugs the size of a pin-head that leaves a bit that makes you want to  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Shippy  - 

Verified Purchaser

Memories Caribe Beach Resort: nice beach

To start with they did not know that we booked with them as they asked when I booked our trip with them it was in Aug.They asked for our travel itinerary,they said that they would give us room 1215.went to the room on second floor,we asked for a ground floor at booking with tripcentral ,we asked for a quite place,it was behind the desco as we found out. Oct.23 was our 49th anniversary booked the Italian rest.for 7 P.M.got dressed and went it was closed nobody phoned or got in touch to say it had [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Tonyc  - 

Verified Purchaser

Melia Cayo Coco: Good getaway with onsite scuba

Large resort with good buffet. Restaurants are ok but we preferred buffet. Scuba available for 3 dives per day. Easy to get to dive sites. Boat is smaller than last visit but great visibility and coral sites. Pool is lacking of an in-pool bar as you have to walk to the resto-bar... It's tough being on vacation Stayed in lagoon suite... Nice view... Some people complained about long walks back to rooms.... October is rainy season so Mosquitos are hungry, long pants at night helped to avoid leg bi [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Chargers1785  - 

Verified Purchaser

Memories Flamenco Beach Resort: Memories Flamenco, Cayo Coco, Cuba

Resort was nice. People were great! Accommodations were good. Food was marginal at best most days. The beach is nice, though hard coral greets you for about 10-15 feet before you hit nice sand and water

Location
Value
Food
Beach
Rooms
Service
review headshot

Lori1967  - 

Verified Purchaser

Muthu Colonial Hotel: "Horrible Run Down Resort"

This was a horrible vacation resort, run down, dirty,terrible food, the worst customer service I have ever encountered, mold on walls, broken staircases, uneven walkways, unsanitary pools,dirty beach.

Location
Value
Food
Beach
Rooms
Service
review headshot

AmyWard125  - 

Verified Purchaser

Memories Caribe Beach Resort: Great experience at Caribe!

From the second we got off the plane, we were well taken care of by the staff at Memories Caribe. We were promptly checked in, so when we arrived at the resort from the airport we could get straight to having fun! From the staff, to the grounds, to the rooms and beautiful beach...I would highly recommend Memories Caribe. Particularly surprising was the quality of the nightly entertainment. I won't lie, not every show was a blockbuster, but the majority of them were quite amazing (specifically th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Rick  - 

Verified Purchaser

Club Caribe Cayo Coco: Horrible Stay Away

first of all there is no Caribe sec.this hotel is very run down and dirty, the beach is unusable we feel (8 couples) that there was false advertisement on behalf of Hola Sun, landscapeing of resort not done in weeks resulting in many mosquitoes some of us are antibiotics because of the bites. Our room on sec. floor flooded twice the Hola Sun rep was no use at all. Please avoid this resort at any cost !!!! In the condition this resort is in would not allow my dog to stay there!!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Donhere  - 

Verified Purchaser

Melia Cayo Coco: Malia Cayo Coco

Had a fabulous time at the Malia, and people were so friendly. The food was great and the staff was so helpful and would do anything for you. The ocean when we went on October 15th to the 25th, was warmer than the pool. The pool area was great with lots of lounges and cabana's to shade the sun. Got burnt the first day, so had to use sunscreen the remainder of my time. The maids were great, and made the bed up every morning, and of course left one of those decorative swans made from a towel on th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Bert  - 

Verified Purchaser

Memories Caribe Beach Resort: Great Vacation

Everything about the resort was positive..although the rooms need updating but for the price we paid there is no resort in Ontario that you can go to during this time for the same price. I talked to the GM a few times ..a very lovely lady from Spain..and brought some concerns to her attention as I was in the Resort Industry as an Executive Housekeeper prior to retiring ...The resort is just making a profit so when taking into account their standards and cost I say there is no complaints...We (as [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Maggie53  - 

Verified Purchaser

Tryp Cayo Coco: Terrific Tryp

My husband and I travelled to the Tryp Cayo Coco Sept.29-Oct.6 2014 to surprise our friends who arrived there Sept.26....from the beginning we had a great trip flying with Sunwing airlines...when we arrived at the hotel I requested that we have a room closer to the lobby as bdlg 14 was too far for us to walk on a regular basis....the evening receptionist had no problems placing us in bdlg 6, our room was a little dated but had a great partial view of the ocean and full view of the pool, second f [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Maggie53  - 

Verified Purchaser

Hotel Playa Coco: Interesting experience

My family and friends travelled to Hotel Playa Coco July 19- 26, 2014. We were a group of 15. This was a return trip for my children as they had been the previous year 2013 in July with a group of 8 and loved their visit that trip. A good friend of mine also joined us and flew down July 18 2014. My first experience with the Hotel Playa Coco was that even though an email had been sent by my daughter informing the hotel that we were a group and wanted to be together in the yellow building by the w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

SuzyQCanada  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great for families!

Very clean grounds, nice grounds staff. Friendly hostess's. Variety of food- bbq, a la carte and buffet. Rooms were clean the main level or ground floor level suites do have more bugs. Pools were always clean, towels are provided there and you can exchange at the hut when needed. Always some sort of activities or games going on . Great night entertainment. The staff at the kids club were awesome. 15 minutes from airport. The beach had some open face rock on the beach but was being covered with m [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Sam_xo  - 

Verified Purchaser

Memories Flamenco Beach Resort: decent resort

I was very disappointed, we were diamond club which is VIP and we got treated worse then the normal guests. The food was average, they had buffet and stations where you could get a variety of meats cooked in front of you. The alacarts were okay, it was a lot of the same foods repeated but made a little differently. The rooms were very basic, no beach view, no view whatsoever, our view was a bunch of trees. We actually had a few problems in the room and called a few times and they never got fixed [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

TinaV  - 

Verified Purchaser

Muthu Colonial Hotel: Not a 4* resort!

This resort has potential, but sadly it seems that it is not maintained well. Mold on the outside of the buildings. Public areas seemed clean. Rooms - ok, however, mold in the bathroom. Pillows looked grey and stained; sheets stained. Only one buffet and one À la carte open. Buffet and snack bar would run out of foods on a regular basis. The food and service were well below it's claimed 4* rating. Did not go into the pool that was safe to use - did not look too inviting. Salt water pool was cl [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Madmikejvr  - 

Verified Purchaser

Tryp Cayo Coco: Excellent

Good service, great food, nice beach and fun pool bar. Toilets could use improvment though, so could care of animals found on site. Been there many times and will go back again. Good value for the buck.

Location
Value
Food
Beach
Rooms
Service
review headshot

Janet  - 

Verified Purchaser

Hotel Playa Paraiso: Perfect vacation

Stayed at The Pestana resort in Cayo Coco from September 26 to October 3, 2014. The hotel is brand new, rooms are clean, modern, with excellent air conditioning and hot water, one of the best. The beach is fantastic, nice walk in to the ocean with little rocks. The pool is beautiful and warm, great swim up bar. The beach bar serves drinks only, but again great service. The food is good, I would avoid the ala carte restaurants and stick with the buffet and the snack bar, better choices. The staff [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Pursuit  - 

Verified Purchaser

Muthu Colonial Hotel: 8 th time to Cuba

Would not return to this particular hotel perhaps low season food poor at the buffet. been to different resorts in cuba 8 times....all others were better. For me this is not a 5 star as shown in the entrance lobby.

Location
Value
Food
Beach
Rooms
Service
review headshot

Barbarello  - 

Verified Purchaser

Iberostar Origin Daiquiri: Lovely People (workers)

Good food,very clean,very good entertainment,good service,beautiful setting, good value. One disappointment was that we couldn't book the a la cartes.The spots for dinner were mostly gone the 2nd day we were there.

Location
Value
Food
Beach
Rooms
Service
review headshot

Melissa  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fantastic Resort and Wonderful Vacation

This is the third time that my boyfriend have been to The Iberostar Daquiri (my parents have been coming to this resort for many years). The reson that we continue to return is because the service, food quality, rooms, beach, common areas, etc are all fantastic!!! We couldn't ask for a better place to stay while in Cuba.

Location
Value
Food
Beach
Rooms
Service
review headshot

Tomas  - 

Verified Purchaser

Melia Cayo Coco: Great Value / Great Hotel

The hotel facilities are older, but the staff, food and location more than make up for its' age! This resort has a huge following of loyal, repeat customers, so when you visit, it is not unusual to meet up with guests you saw on the previous visit. It's a little like having a cottage at the lake, everyone and everything is familiar! Get to know the staff, they make you feel at home.

Location
Value
Food
Beach
Rooms
Service

Next Page