Blue Bay Grand Esmeralda: Beautiful resort - excellent food !

We just got back from a 7 day vacation here and it was fantastic. This resort is one of the larger ones we’ve been to and would not be great for travelers with mobility issues. It’s basically split into 2 areas. The lobby, majority of a la cartes, main buffet, gym, theatre, and quiet pool with two buildings for accommodations are all in the jungle and where you first arrive. Then a concrete path leads towards the ocean where the pool, beach, beach restaurant, and majority of the accommoda [... read more]tion buildings are. It’s about a 10 min walk and very scenic with iguanas and another creature we called lemurs (but arent). There were golf carts and other shuttles running back and forth but weren’t consistent. Aside from the weather being amazing the food was a highlight. Breakfast was available at 2 locations but more plentiful in the main buffet. My husband had 1/2 coffee 1/2 bailey’s every morning x2 or 3 and I had at least 1 mimosa. Servers were very attentive and quick to refill. We noticed that most of the alcohol was free without a privileged wristband. Our favourite a la cartes were the seafood ( the grilled salmon over crunchy potatoes was AMAZING!!) and the Oriental. We went to both twice. The evening shows were varied. The best by far was the circus one. You must see it!!! Grease and Aladdin were also good. They repeat the set every 7 days so if you are there for more than a week plan accordingly. Best surprise was if you walked up the beach to the left (North) about 1 km there was a fresh water stream flowing into the ocean. The water was crystal clear and so blue. You can swim in this for free. There is a very strong current flowing towards the ocean but water got shallow before reaching the ocean so it wasn’t dangerous and you could stand to walk to the side. We rented a double kayak from the resort for 30US$ and went up stream to a cenote to snorkel. The water was very clear but not any colourful fish. The biggest disappointment but we had been warned by other reviews is the beach is not great along the oceans edge. Tonnes of seaweed that they attempted to rake to the sides once or twice and sat in rotting piles. Very stinky and lots of bugs at the ends of the beach. The water was very brown and cloudy and I ventured in hoping for sand but most was a slimy bottom. Don’t go here if you are a lover of swimming in clear blue ocean waters off the resort. If you walk south on the beach past 2 resorts they have clear water and sand so you can swim there as a last resort. The activities around the pool were plentiful and entertaining to watch if you weren’t in the mood to participate. We played a ton of beach volleyball. They had a good court with proper net and lines. But quality of games will always depend on the skill off the other tourists during your stay. We were lucky!!

Bahia Principe Escape Sian Ka'an: Fantastic resort. Can't wait to go back

This was my 4th time at the Grand Bahia Principe...but first time at Sian Ka'an. Do yourself a favor and spend the extra to go to Sian Ka an. Everything is just that much better. Well worth it. Can't wait to go back!

Royalton Riviera Cancun Resort and Spa: Amazing Family Vacation

This is the second Royalton that we have booked through Our Agent Heather Felice and this one exceeded our expectations. The resort was clean, amazing service, food and drinks were premium and always flowing! It was a wonderful spot for a family vacation. We rented a catamaran with the other family we travelled with for a half day and that was certainly the highlight of our trip. The only small downfall was the beach.. lots of seaweed but the beauty of the coral reef was worth it. We can’t s [... read more]ay enough about the resort and staff and would certainly go back!!

Dreams Aventuras Riviera Maya: Exactly what we needed!

Loved the following about the resort: - Smaller sized resort - No reservations required to a la carte dinners - No bracelets required on resort - Walking distance to marina, shops, other restaurants and nightlife - Adult only area - Great wifi throughout resort - No fighting for chairs on beach or pool I would recommend to anyone who is looking for a relaxed no stress atmosphere with or without a family.

Royalton Riviera Cancun Resort and Spa: Mosquito infested resort

This place is infested with mosquitoes and also some rooms have bed bugs.. If you can get past that...everything else is really great except the ocean. Smelly seaweed. The staff are really great. Steak house is awesome. One other thing. Why up charge $45 US for a frigging $10 Lobster tail. It’s gouging for something that’s supposed to be all inclusive

Akumal Bay Beach and Spa Resort: Totally amazing! We can't wait to go back!

The snorkelling experience with the turtles and beautiful fish right at the resort was incredible! Staff was wonderful, friendly and helpful! Room was gorgeous and all rooms with the ocean just steps away. We absolutely loved it!!! Special thanks to Oscar, LIliana and Angel who really went out of their way to take care of us, fabulous people!

Grand Sirenis Riviera Maya: Beautiful resort

We stayed in a newly renovated room. Very nice! Beautiful resort. Love the jungle, animals and pools! relaxing atmosphere. Food galore. Loved the Japanese restaurant! Lazy river was a daily delight as was the ice cream shop. No need to leave the resort as they had everything there you could ever need.

Bahia Principe Explore Tulum: Fabulous Resort!

Absolutely beautiful resort.....beautifully landscaped, gorgeous beach, impeccable service, very, very clean. Quality entertainment provided nightly and the choice of a la carte restaurants is superb. Rooms are beautiful, spacious, clean. Staff is truly smazing, very helpful and friendly. We would definitely stay here again! We would also highly recommend booking through Tripcentral.ca.......so easy and they took care of everything. We are very impressed!

Ocean Riviera Paradise: March break family Vacay

Had a great time. I have 3 kids aged 9,6 and 2. They all had a great time and the resort staff made them feel very included. The pools were great and the food was good. Entertainment team was fun and full of energy. The resort was very clean. Would I book again?? Absolutely!!!

Catalonia Yucatan: Wonderful resort with top notch security

Amazing vacation, booked privileged and it was well worth it for our 7 day vacation! A lot of choice for dinners – five a la cartes / beach BBQ and access to the exclusive B Loved restaurant for breakfast and lunches. And a spectacular view from this restaurant. The food at all the specialty restaurants was great-especially the Mexican and the Japanese. No reservations are required – however be prepared to wait a bit to get a table unless you arrive right at 6:00 pm. The variety of food avai [... read more]lable is amazing, a crepe bar, a hot dog cart, taco cart, ice cream stand and snack bar, no one will not go hungry here. We only ate at the buffet for one dinner and two breakfasts. The staff was awesome – super friendly and very hard working in all areas of the resort - all speak English quite well. Entertainment and sports bars are at the front of the resort and do not disturb anyone wanting a bit more peace and quiet. There is a beach area for those who booked the Privileged package, complete with a beach bar. There are several pools to choose from, all very clean; again one reserved for the Privilege package The evening theatre productions were professionally well done; complete with spectacular costumes and production sets. Many free amentities; including free bicycles are available to check out the town. Take the short tour that is provided 3 times a week. There are bike lanes and paths, its a really pretty, safe, gated town. Biking is an easy way to check out the marina and shops/restaurants and dolphinariums or take the 10 minute walk from the hotel. For those who enjoy golf, there is a golf course and you can purchase a package that includes the golf cart, clubs, tees, three balls and as many rounds of golf as you want. Get there early before it gets too hot. The security is absolutely fabulous – one day I tucked my cellphone under my beach towel and was gone snorkelling for two hours. When I returned there was a guard standing about 5 feet from my lounger. I learned that while I was gone the wind came up, moved my towel enough to expose my cellphone. The guard stood watch until my return. Amazing ! ! Unfortunately, I did not have any money with me and was unable to find him on the resort, later. I spoke to another guest and she figured he had been there for at least an hour. Now that is service above and beyond ! ! ! There are a couple of good spots to snorkel right in front of the hotel and in the lagoon. Also, a great public beach for snorkelling by the Omni Hotel – we were shown it on the bike tour. While I really enjoy being with children, it would have been nice to keep the Privilege area restricted to adults – especially the pool and beach area.

Akumal Bay Beach and Spa Resort: Health and Wellness phenomenal

Karla runs a great pilates program Although we didn't participate, I noticed that the pool was full including men during her aqua fitness program. Rene's mediation was incredible!!!!!!!! Harim's yoga is really, really good. He helps you as well. Food was pretty good. Lots of seaweed coming to shore but the resort have staff working throughout the day to keep it cleared They are really the unsung heroes. Rooms have view of the ocean. I'd recommend having signs stating whether gluten free  [... read more]or subject to food needs. You had to ask the staff if food was gluten free or not, which was an inconvenience. They would make what ever you like though. French restaurant didn't have a lot of choices for a celiac. Overall ...recommended

Kore Tulum Retreat Wellness Resort: Kore is worth the money

Kore is a wellness resort that is small enough that it remains rerene and tranquil. The food is fantastic...especially from the menu and upstairs. The staff are very knowledgeable about the hotel and the area.

Occidental at Xcaret Destination: Great resort

We had a great 2 week vacation. The food was ok, nothing spectacular but not terrible either. The service was great, rooms were cleaned well and we had a great time at the pools. We spent 2 days at Xcaret park and really enjoyed the experience. I would go back!

Barcelo Maya Palace: Great Resort

We had a great family vacation, there were a lot of activities for kids plus the biggest pool we’ve ever seen! I would describe the food as good, not great and ditto for the beverages. I would definitely go back with kids, not sure I would for an adult only vacation.

El Dorado Royale: exceeded expectations!!!!

The Hotel, grounds, services, people, food, room were totally amazing. i would recommend this place to anyone. Everyone was friendly and polite room service was prompt and excellent, personal concierge Luis was extremely helpful he went out of his way on numerous occasions which surprised and amazed my wife and I. Sitting on the beach waiters would come by and offer you ice water that they were carrying, not expecting a tip just courtesy!!!!! Wow!!!

Akumal Bay Beach and Spa Resort: Excellent staff

The resort is great. The yoga, Pilates and meditation are worth the price alone. The food is pretty good. When the sargassum isn’t in the beach is lovely. One negative is that there are quite a few “spring breakers” from off the property who set up their towels in front of you and most wore only a thong. It took away from the family atmosphere of the resort. Staff are professional and service was excellent.

Ocean Riviera Paradise: Good family destination

This resort is a half hour bus ride from the airport and a 15 minute cab ride ($18.00 US) north of Playa Del Carmen. The resort itself is well laid out with all shopping, entertainment venues and restaurants at one end; pools and beach on the other end. All are accessed by a cement "road" that runs through the center of the property and is serviced by a hop on - hop off shuttle on a frequent basis. The property is very clean, however there is limited vegetation and with all the cement and gla [... read more]ss of the new buildings and the cement "road", it feels like walking through a mall instead of a tropical paradise. The rooms were very spacious with more than enough closet /drawer space. The bathrooms, also very spacious had a super walk -in rain shower area. We were on the ground floor in the Daisy section with the garden view and in addition to a large covered patio with 2 wicker chairs + table and hanging basket chair, we had a large private grass area with a double lounger. The kids loved the garden view as they could see monkeys and "mexican raccoons" all day long. The biggest disappointment here is the beach. Do not enter the water without water shoes. With the exception of a small sliver of water next to the roped off area for jet skis, there are rocks everywhere and every day people were cutting their feet. Although not the fault of the resort, the entire Mayan coast is currently being plagued by excessive amounts of seaweed. The staff, collecting it in huge piles and burying it in the sand, was unable to keep up with the sheer volume. There is no lack of good food or drinks at any time of the day and accessible all over the resort. A common complaint however was how the resort handled reservations for the specialty restaurants. A favorite destination was the Japanese restaurant, which required you to line up on the day of your reservation, between 11:00 and 1:00 to reserve. We tried 3 times (getting in line by 10:30) and found that by 11:20 all the time slots were taken. We actually got into the Steak House one night - lined up at 6:30, were given a buzzer and sat by the neighboring pool patio for 1 1/2 hours until our buzzer went off and we were ushered in. (FYI - not a great steak and there were several tables available). All in all, this resort is a 4 star and I would recommend it to anyone that does not have the budget for some of the massive 5 star resorts throughout the Mayan.

Riu Palace Mexico: Satisfaction guarantee !

My spouse and I went to the resort for 1 week this March. It was our third times at Riu Palace Mexico and our fifth times at the Riu complexe in Playacar. So no need to say that we appreciate very much spending our vacation at this resort. The main reasons: the food is excellent and the beach has a lot of space for everyone whether you want to be in the sun or in the shade. The rooms are comfortable and the staff very welcoming and friendly. I just want to say a special thanks to Miklos who  [... read more]has been very understanding about one of my concerns. When we arrived, we were assigned a room with a balcony that had no glass but a concrete wall. I had request, if possible, an upgrade because it was our 5th times at the complexe but mainly because I was also celebrating my birthday during my vacation. Reading on the balcony is very important for me during my vacation and I do so every morning while my spouse keep sleeping. I also do some yoga on the balcony. Not being able to see the ground, trees and sunset was upseting for me. Some people may like the privacy of a concrete balcony, but I don't. The day after my arrival I went to speek to the manager. Miklos listened very well to my concerns and made sure that I had a room with a glass balcony for the next day. Thank you Miklos for doing everything to make my vacation more enjoyable. Everyday I had a surprise when we came back to the room at the end of the day , whether, flowers, chocolate, Happy Birthday sign and even a Tequila bottle the day of my birhtday!. Thanks again to all the Riu Palace Mexico staff for making my stay a memorable one !

Selection Riviera Cancun: Fantastic Resort

This resort was amazing. If there was a six star rating, it would have met those standards. Rooms, grounds, pools, service - all amazing. The food was incredible. The experience at Le Chique was one of the best dining experiences I've ever had and we are foodies. The only downside was the seaweed on the beach - which is unavoidable anywhere in this location at the moment. The seaweed made it impossible to swim in the ocean. I would definitely go back.

Ocean Maya Royale: Every thing we needed was readily accessible

My 3rd time going to this resort. Love it because it’s a smaller resort and no matter where you are on the resort everything is near by. Food lodging and shows were fantastic. I will go back next year. The staff are cannot do enough for you. The only negative I have is that our room was not made up from when we came back from the pool or beach. After I contacted the front desk, everything was rectified. Also sad that we could not swim at the beach, but pools were great.