Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21857 Reviews)

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Dana  - 

Verified Purchaser

Temptation Resort & Spa: Fun, No inhibitions experience

Our trip to Temptations was a last minute decision over the Christmas holidays. I had been to the resort almost 10 years ago so I had some idea of what to expect. We enjoyed the adult atmosphere, the food and drinks were very good, the restaurants had good ambiance. For a couple that just wants to have fun and not participate too much in the activities we enjoyed ourselves. The games are cheeky and the staff are a blast. But we also got to relax and just enjoy the day by sitting off to the side  [... read more]

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Private  - 

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Krystal Puerto Vallarta: Very basic Resort!

The Krystal Puerto Vallarta is a basic 2 or 3 star Resort. Was very outdated, over run by Raccoons at night that can be seen climbing on the closed buffet tables. The daily bland buffet that never changed got very tiring after the 3rd day. The so- called Adult Pool was never cleaned and had slimy tiles with sand on the bottom. The Beach bar (one was completely closed) the other would open randomly. Alcohol section was the lowest rail possible. The rooms were clean and okay once they figured out  [... read more]

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Bars and cell-o  - 

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Barcelo Maya Colonial: 2 words...horrible service

Our stay had a few good moments, but overall the experience was defined by ongoing service frustrations that became impossible to ignore. Across most of the resort, proactive service simply doesn’t exist. Getting a drink, finding help, or having someone check in on guests usually meant going on a bit of a scavenger hunt. After a few days of this routine we started jokingly referring to the place as “Bar-celo” instead of Barcelo, because actually getting a drink often felt like a small achieveme [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Ok resort

The food was good, friendly staff. This resort requires more maintenance upkeep. There were not enough pool loungers and people were fighting over them because of this problem. There were no chairs or umbrellas around the pool areas, had to carry own chairs from our room to these areas. Not enough shaded areas around pools. Main check-in, not enough staff present to handle the arriving guests and the process took way too long.

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Dianne Cornelson  - 

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Villa Del Palmar Beach Resort: We will be back!!!!

Villa del Palmar was one of the best resorts I have ever been to. It was very clean, and staff were always eager to please. The location was perfect! A 25 minute walk to marina, or town site. Very close to beach, and the waves were calm enough to go swimming without fear of undertow pulling you in. Water is a beautiful torquise colour. No seaweed on beach. They have paddle boarding and kayaking just down the beach free of charge. The excursions were awesome and usually have drinks and food on b [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Best holiday we never had.

We cancelled our vacation at grand Decameron due to the civil unrest. This would have been our milestone birthdays holiday. We had planned this vacation for a couple of years only to have it cancelled due to the cartel uprising

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Private  - 

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Hyatt Vivid Grand Island: Fun time

Rooms: clean and spacious Grounds: well kept, lots of chairs to tan in, no real rush to run down and save Entertainment: a flop. The resort shuts down early and the shows could use some work/ more creativity Staff: beyond friendly, fun activities in the day (drink class, sushi class, painting, bracelet making etc) Food: excellent, fast and friendly service- not overly pushy with the up sells (booze and add on foods) Beach club: out of this world. Fantastic food, atmosphere and beach. Tons  [... read more]

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Private  - 

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Camino Real Zaashila: Rated too high

The location of this resort is lovely, and the beach was beautiful. It's not a very busy place, chill atmosphere. They pool was large and shallow and seemed a bit dirty. Our room was rundown and ant infested. Food was decent. The staff were all very friendly. The wait staff was mostly very slow and inexperienced and/or untrained. Overall it was a good stay until we got sick from something we ate on the second last day. I would rate this resort a 3/5 at best. For the money, I would recommend choo [... read more]

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Private  - 

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Occidental at Xcaret Destination: Amazing place

We found the resort grounds beautiful, the jungle feel is wonderful, with lots of animals around to watch the Iguanas,monkeys coati deer were so fun to watch. The staff were amazing, always had waiters at the pools and beach. The food was good and always lots to choose from. The xcaret park attached is well worth the extra cost. All and all a great vacation.

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Private  - 

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Dreams Puerto Morelos Resort and Spa: Good resort

We arrived early but waited 2 1/2hrs to get our luggage, absolutely ridiculous. I know this has nothing to do with the resort itself. The resort is close to the airport which is good. It sits back off the road a piece in the trees. It is a very nice resort for the most part very small in all. Our room was fine, quite damp. We had a lovely view of a pool (which we couldn't use) and we could see the ocean. Rooms are very spacious with a separate shower and toilet room. We always had lots of towe [... read more]

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Private  - 

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Riu Palace Cabo San Lucas: Returned after 15 years

We had not been to this resort for 15 years, the upkeep is outstanding, the employees are delightful. RIU should be ecstatic about how hard everyone here is working for them to keep this piece of paradise up to form.

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Jamse  - 

Verified Purchaser

Barcelo Maya Beach Resort: Experience at barcelo maya beach resort

The only thing I liked about this resort is the cleanliness of the room . The people who are working at the resort are friendly and helpful. But it is a mixed of , adult and family with children little bit too crowded at the swimming pool and and at beach area. Also I am not much impressed about food. The alcohol drinks are the cheapest grade so I couldn’t drink at all.

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Jamse  - 

Verified Purchaser

Barcelo Maya Beach Resort: Experience at barcelo maya beach resort

The only thing I liked about this resort is the cleanliness of the room . The people who are working at the resort are friendly and helpful. But it is a mixed of , adult and family with children little bit too crowded at the swimming pool and and at beach area. Also I am not much impressed about food. The alcohol drinks are the cheapest grade so I couldn’t drink at all.

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HVS68  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Nice Resort

Most Staff were good and very thankful us tourists. Some Staff in Lobby were not that helpful and not always helpful, language could of played part possibly. The Staff that shuttled us around when was good especially Antonio our peep, peep guys we loved. NOT ENOUGH LOUNGERS AT POOL SIDE, along with no shade should be lots of umbrellas available if people needed to get out of sun without leaving the pool area. Also no chairs if you could not get a loungers. Had to carry down our chairs from our  [... read more]

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Private  - 

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Ocean Allure Costa Mujeres: Great new Resort.

Stayed Feb 23 - March 4th 2026 Ocean Allure in Costa Mujeres is new facility approx. 1 hr drive from the Cancun airport. Typically with a few drop off's to other resorts along the way. Check in was 10: 30 pm. Since we were the only ones arriving at the time, it was quick and efficient. We were up graded to a swim up first floor room junior suit. Room was clean, well stocked with towels amenities etc. mini fridge stocked everyday...pools we large, clean and temp was ok. Beach was on red fla [... read more]

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Craig and Vicky Thompson  - 

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Allegro Cozumel: Nice resort

We enjoyed our stay here the ground's are beautiful the staff from the front desk were very friendly and helpful.The rooms are small but clean and beds are comfortable The food was good always something to eat. Breakfast and lunch were the best . Dinner time was abit of a hit and miss . But still ok if you got there early. Did not like the pool bar it's connected to the lunch area and service was very slow . So would go to the beach bar for drinks where they were fast and knew exactly how to mak [... read more]

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Carrie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: This resort exceeded our expectations!

From the moment we arrived, we were taken care of. When I needed a playpen, they were so quick and brought it to our room. Room service even made the sheets in the playpen when they cleaned. The staff are some of the friendliest people I’ve met, and felt like friends/family when we left. The food is incredible, never tried the restaurants but also didn’t feel like we missed out. Even when I went to grab a highchair, someone was quick to stop me and bring it to the table. This resort is incredibl [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful Clean Resort

We really enjoyed our stay at Barcelo Maya Palace. We had a room on the 3rd floor near the back of the hotel in Michoacan Building. It was very quiet just noise from lots of lively birds. Which just added to the vacation vibe. I do wish the beds were more comfortable. I am picky though! They were better than other resorts I have stayed in.There is a stop at the back of this building for the double decker bus which is free and will take you around to the other Barcelo resorts. Staying at the  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Needs Some Updating

I have stayed at this resort a number of years ago and it was fantastic. Sadly over the years there hasn't been alot of updating done. There are holes in the roof so of course when it rained the floor was wet. The buffet was good the first few days but the menu never changes so it gets harder and harder to eat there every day. They also dont have theme nights or anything special at the buffet. The room we had was excellent!! We had a 2 bedroom suite which included two bathrooms, two sundec [... read more]

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Private  - 

Verified Purchaser

Hilton Tulum Riviera Maya All Inclusive: Hilton Tulum,Mexico

The Resort was very well located in , Tulum. I arrived at Resort late at night so couldn't get a good scope of what the whole Resort looked like . In the morning looking out from balcony it was a very beautiful sight to behold . Staff at Resort were hospitable as well as welcoming. The grounds were very well maintained. Entertainment , activities and variety of places to eat morning, Afternoon & evening were great . Enjoyed the many sunrises & sunsets. Overall it was a great Resort to take va [... read more]

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