JOIA Rose Hall by Iberostar: Mixed Feelings

In short, everything outside of our room was great ie. pool, beach, food, the facilities and the staff. Where they fell short was the inconsistent service of the room. Every day we had issues whether it was water, coffee, towels, replacement of dirty glasses etc. On one occasion our room was not even cleaned.

Iberostar Waves Paraiso Beach: Fantastic Resort

Great hotel. Very well maintained by a friendly staff, with very nice rooms. The grounds were spectacular with peacocks, flamingos, iguanas and coatis roaming around and entertaining us. The a la Carte restaurant food was great and the buffet was well above average. Lots of pool side entertainment and a great beach as well. You will stay in shape walking as it is a long way from lobby to pools and beach.

Iberostar Waves Costa Dorada: Spotlessly clean and friendly resort!

The resort was exceptionally clean everywhere. Staff including the housekeepers, front desk , bar staff, animation staff etc. were sincerely friendly . Lots of activity all week at the.pool and beach. We found the food to be very good with enough variety . Lovely beach for walking. Great waves for playing in the water. We would definitely return to this resort when in Puerto Plata.

Iberostar Origin Playa Pilar: Not the best experience

As a frequent visitor to Cuba to various areas and different resorts I can safely say that I will not be returning to this one. I won't be repetitious and complain too much about the food as I am aware that Cuba is currently experiencing supply issues but this was my worst experience with food in the 25+ years I have been traveling to Cuba. I think what was the most disappointing was the lack of beach. With Pillar Beach within a 30 minutes walk (bring water shoes) I was expecting a beautiful str [... read more]etch of beach not a small patch of shipped in sand over grass and rocks. The boardwalks were lovely if you could get a spot. The rooms were adequate but could use some updating and the beach views were great. The resort appeared to be understaffed so line ups were the norm. I did enjoy the one excursion that I went on which was out of the resort on a small catamaran to an island for snorkeling.

Iberostar Selection Bavaro Suites: Excellent accommodation and stay

Lovely hotel amenities- pool and beach beautiful and well kept- buffet food very good - we were 2 couples but saw many multi generational groups and we all were well fed and little to no delays- very limited seating at the specialty ‘a La carte’ restaurants- hotel very clean - nice extras of water bottles and flip flops - 24hr amazing coffee bar included- desserts were delicious- good trip ! Oh and if you like entertainment there were nightly offerings by talented enthusiastic staff.

Iberostar Selection Ensenachos: Amazing beaches

Hotel was ok and food wasn't bad (better than other hotels in the area). Coffee bar is amazing and beaches are beautiful! Pool water was super cold for some reason so didn't enjoy the pools as much as we wanted. Kids club was open on and off, and activities weren't consistent. Would still recommend for going to Cuba.

Iberostar Origin Playa Pilar: Dull

Waiting around for stuff to start. Constantly chasing to lobby for wifi connection. Uninterested in shows from the beginning, hopefully they got better we never stayed through one bc they were not that interesting. Water off in rooms for toilets flushing between 12-6am. Food never hot. Pictures didn’t make it seem that far from a good beach. But to the larger beach it was a 5 min bus ride.

Iberostar Waves Costa Dorada: Gorgeous Resort

We have been returning to this resort twice a year for the last 5-6 years. Wonderful staff, great food, enjoyable entertainment and amazing beach! Lisbeth, Manager of Public Relations took care of our every need. We will, however, make sure we book our December vacation early enough so we can get our usual Oceanfront Jr Suite as we prefer the larger size rooms and view directly over the beach to the ocean. This past stay was a Premium Near the Beach room, a little smaller and slightly near the b [... read more]each. All in all a wonderful 15 days were had by us.

Iberostar Coral Holguin: Great Vacation Spot!

The hotel/grounds were very clean and the staff was exceptionally friendly and accommodating. The beach was beautiful with access to paddle boats, kayaks and rides on catamarans. The bars were very well stocked and the restaurants provided plentiful buffets/meals with lots of variety.

Iberostar Coral Esmeralda: Don’t waste your money!

Have been to Cuba many times, in many different areas, so we can honestly say this is the worst hotel we have stayed at in Cuba. The only positives were the nice guests we met at the resort and the weather. Our room,1107, did not have hot water for the entire week of our stay. Maintenance came twice but did not fix the problem. Management refused to move us to another room, stating the hotel was full. With guests coming and going everyday, this request should not have been an issue. Dinin [... read more]g room tables were not cleaned promptly, not enough plates in the dining room for the amount of guests. White wine was very hard to come by. Food choices were limited. Chairs were stained. Staff attitudes in the dining room were less than desirable when you asked for something. Public washrooms were not cleaned properly, no toilet paper, no hand soap, for the duration of our 1 week stay. Lounge chairs were stained, umbrellas for lounge chairs were broken. Puddles of water in the hotel hallways due to faulty plumbing. Clearly, there are major issues with this hotel. The hotel is mismanaged. More like a 2 star. Do yourself a favour and go elsewhere. This was our first and last time at an Iberostar resort!

Hotel Bella Costa: Fun in the Sun!

This is my third time at the Bella Costa. The resort just celebrated its 30th Anniversary, so yes, it is outdated. This was the first time I brought my mom to Cuba, I was a little disappointed with our bungalow as we looked out into a building with no view but my mom was content. There was plenty of water bottles, hot water to shower and clean towels daily. The bed was soft, bring a fitted sheet as there was none if it’s a necessity to you. We did not experience any food shortages and there wa [... read more]s plenty of food. The drinks were not fancy as it depended on the day and if there was mix available. The staff are very friendly and work very hard. Joanna will serve your cappuccino or coffee with a beautiful smile. Hanoi will make you a drink and do his best to make you smile. While visiting the most incredible beach in the world Omar (the gardener) will make you a cricket or hat from the leaves. And the entertainment crew is the best! It’s only a short ride on the hop on hop off bus into town. Enjoy! ☀️

Iberostar Waves Costa Dorada: Everything great except for the bed in the room

I was happy with the resort except for that we only had water stations and when I went to get water from the water station outside our room it was filled with sludge and than when we checked into our room room 3007 the bed was damp we reported it to the desk and that we wanted to be moved but because they were Full the couldn’t move us and within two days I was sick because Of sleeping in a damp bed and when one of our friends touched our bed they couldn’t get over how wet it was and we even t [... read more]urned the air conditioning off and it didn’t help so my week of vacation I was sick and came home Sick and ended up on antibiotics and puffers because Of it I will never stay on the ground floor again.

Iberostar Waves Paraiso del Mar: Beautiful resort!!!

We had a great time at Iberostar Del Mar in Mayan Riviera, Mexico Food was amazing, lots of wildlife there such as peacocks, flamingos, swans, many types of different birds and LOTS of coati just to name a few Great shows as well but we didn't pay for any (shouldn't they ALL be included) As repeat customers, we were greeted by name and welcomed.

Iberostar Origin Playa Alameda: Beautiful Property very Quiet!

The grounds and outdoor spaces are beautiful. I found the property lacking in entertainment. There was only 1 day that they had activities around the pool. The shows dont start until after 10pm and the disco was not always open. The rooms were cleaned everyday and i actually had to turn my hot water down it was so hot! I was in BLd 19. We went with another couple and our door hardly ever would lock, and they had to to go get keys changed several times a day. The other 3 people who wer [... read more]e with me (my spouse/another couple) ended up deathly ill for 2 days not sure the exact cause (water/food/ice etc) and we missed an excursion. I did not notice any shortages there was always drinks/mix/coffee/eggs etc.. If you like the nightlife, games and activities I would not recommend this resort.

Iberostar Origin Laguna Azul: Enjoyed our stay

We stayed at laguna azul from feb 15th to 23 First on arrival was at 1230am , no help for luggage and 4th floor room and elevators broken . We survived that and got our exercise. First morning I was pleasantly surprized by the garden view and open air hallway staircase . Clean and very well kept. Walk to the beach was only a few minutes sunrise was one of my favorite things always greeted by "holas " good mornings from workers starting their Day either cleaning the pool beach or general kit [... read more]chen staff . Grounds were very well maintained and pools 1 was down for resurfacing but the swim up one was enough for everyone plus 2 other quieter pools for relaxing we enjoyed them all . Beach was being dug up and wasn't quiet all week due to tractors trucks and dozers. But understandable needed to be done as sea wall erosion was evident . Our room was always cleaned and new towels made into animals daily . Water was never an issue. . We did upgrade to relax but really wasn't needed as any rime we were hungry did snack bar or buffet . Did enjoy the Japanese a la carte . Entertainment was nightly but same dancing got a little blah . Sadly was not impressed by animation , no real personal touch ,no kids shows no schedule followed or couldn't find where to go to look . All in all it was a great resort . Sun and fun you make yourself . Could be a bit more personal .. at end of our week new staff were on and things perked up and we felt the love .. thanks to oneysis and dania they went over and above

Iberostar Selection Cancun: Beautiful resort

This was a beautiful resort and the food was amazing. The rooms were fairly clean but think the cleaners rush way too quickly. We were there for 14 days and never used the hot tub outside on our balcony until day 8 or 9. We had to ask the cleaning staff to remove the leaves and the dirt and clean the table on the patio. The air conditioner shut down on us one night, (waited for someone to show up but no one did). It broke down on us 3 times at night and so we were nervous to adjust the tempera [... read more]ture. The water station for filling up our water was broken mid way through our trip. I asked for more water one day and they said they’d bring me some but none. We loved the ocean view but found we were hardly in the room long enough to enjoy it. We had three hot tubs with our grandson and he loved it. I don’t know what prices are for a room that doesn’t have a patio but our room was extremely expensive for not using it for much but sleeping and no air conditioning those nights.

Iberostar Coral Esmeralda: Good resort

Hotel is nice. Buffet is good. A la carte restaurants were not good. The beach is nice but not enough chairs. The rooms are nice. The snack bar was good with fresh pizza and other snacks. The bartenders are great!

Iberostar Origin Tainos: Good Resort With Helpful Staff

Good resort I spent a week at. Endless white sand beaches, palm trees at the pool and helpful staff. The food left much to be desired. Not recommended for vegetarians or vegans. I was given ‘vegetable soup’ at the Criollo restaurant that had chicken in it. Though they did go out of their way to accommodate me at the Japanese restaurant. A fellow guest had a watch stolen at the pool. During my departure, a front desk clerk went over and above when the transfer bus to the airport skipped our hotel [... read more], very helpful!

Iberostar Waves Costa Dorada: Iberostar Costa Dorada

Clean rooms, good food, friendly people with great entertainment. We had no complaints. Our ocean view was breath taking. Monkeyland, Ocean world and the Waterfalls of Damajagua were the highlights of our trip

Iberostar Coral Esmeralda: Quiet vacation

We spent 7 days at Coral Esmeralda and don't have any complaints. If you've been to Cuba before, you come with lower expectations than other countries. They have limited supplies and resources, but we never felt like we were missing anything. We brought our own condiments for meals and although there was not a lot of variety, we never went hungry. The lunch pizzas were quite good but normally a bit of a wait. The buffet restaurant could be improved as you often eat at tables that have not been c [... read more]leaned and do not have cutlery. No music around the beach or pools so it's not very lively, but you do have the option to go over to the sister resort for more action. Beach is absolutely perfect. Entertainment is extremely limited. If you are going for a quiet, affordable beach vacation, this might be a great spot.