Starfish Varadero: Never again

Air conditioning is broken 95% of the time. Rooms are not always cleaned. Took 3 days just to get a beach towel. Food is rarely hot and always the same. Zero night life! Staff is not very helpful! Hotel is dirty! Ants EVERYWHERE!!! Never never again!!!

Starfish Varadero: Great Value for the money!

Although the hotel is dated and can use an upgrade, the hotel and staff made an effort trying to keep all grounds clean and well maintained. We stayed in a bungalow 6 of 7 nights, near the beach which was perfect as we spent almost all our time, the hotel pool was average. Stay in a bungalow if you have the chance as it is newer than the main hotel. First night we had a room in the hotel which had older electrical and we did not bring a converter, so no sleep apnea machine or chargers. Enjoyed t [... read more]he Lobby bar and live music nightly. The beach was fantastic! Staff did not seem to engaged with the activities and getting participants. Volleyball was fun when a good group played.

Club Amigo Atlantico Guardalavaca: Honest Review

This was our 5th family trip to Cuba so we are somewhat familiar with what to expect. Based on our experience and comparisons with other resorts we have visited we offer the following review: The Good: - grounds and pools are well kept; - lobster dinner is a must [keep in mind that a half lobster (additional $10 cuc) is actually a full lobster and a full lobster (#20 cuc) is actually 2 lobsters]; - romantic dinner along the beachfront is a must ($10 cuc); - specialty coffees (especially the cap [... read more]puccinos) at Ashley's Cafe are amazing; - Rico's Pirate Bar absolutely makes the best drinks by far; - at a minimum upgrade to an ocean view tropical room (strongly recommended); -snorkeling along the reef between Club Amigo and Brisas Resorts was amazing (about 300 metres from shore); - weather was unbelievably beautiful - although the resort is very large it is very manageable if you stay in the main resort building as it is located in the middle of things - close to pools, beaches, buffets, a la cartes, coffee shops, the market area, rico's pizza, bars, etc. The Not so Good: - more front desk staff required and more customer training required; - beaches are not on the same level as other beaches found in the Cayos areas of Cuba; - beaches are decent and segmented by rock outcroppings and also require some serious clean-up (garbage left behind by both tourists and locals) especially along the public beach area; - notable amount of beggars along the main beach and walkways; - resort is tired and showing its age; - do not expect to find a stocked bar fridge in your room (or a bar fridge in most rooms). You will have to pay for your drinking water (luckily very cheap) or use a central water filtering system in the main resort building. This was the first for us in Cuba! - Holguin Airport requires some serious plumbing upgrades - both times we visited this part of Cuba, there were issues with the washrooms which lead to disgusting conditions for users In light of the above, I would still recommend this resort as it offers very good value for the money!

Club Amigo Atlantico Guardalavaca: Love this resort!

Everything here is great and that is why we returned for our second visit. We have no complaints and would recommend this resort to anyone looking for an inexpensive holiday at a beautiful destination.

Carisol los Corales: great servise of sell rep and great time in cuba

the whole transaction with sell rep was smooth and great- love it. as of resort itself, it was my 3d time going there. this time we had bungalow with great terrace on 2 floor. the terrace was about 300 sq feet large and we pool out the beds to sleep outside. beach was great, although inside of water you have to watch out for not to step on sea animal spikes. service great but the choice of cocktails could be better, food ok. but if you want you can go to the village next to resort to eat langost [... read more]as, if the group over 10 people you can negotiate about 15-12$ per person. it a shame its a bit far from santiago, i would go party there every day (as i did at bucanero, before it got destroyed). but the entertainment was still nice inside of resort. overall- i enjoyed it very much.

Club Amigo Atlantico Guardalavaca: My favorite place in Cuba

I've been 6 times and it just gets better. The bottom line is a fabulous clean sandy beach with delicious crystal clear water. Rooms are fine, unless you're the type that spends all day watching TV while you're there. Food gets better every year, I always gain weight!

Club Amigo Atlantico Guardalavaca: Home away from Home

We booked last minute and paid a decent price . We have been here 12 times so knew what we were getting for our dollar .The service at the front desk was exceptional as was the service throughout the resort during our whole stay . Beautiful beach and I didn't notice as much bumming as previous visits . The weather was excellent , hot sunny every day . If I was to complain about anything it would have to be the food , it is very repetitive but we know that from previous visits and we don't go hun [... read more]gry by any means. By the time a week is up I'm ready for some good food . It's a great place to go if you want to meet locals and learn the Cuban lifestyle . If you ever get a chance to visit a Cuban's home I strongly recommend it . We visit a family and look so forward to it . We feel very safe here anytime day or night .

Starfish Varadero: Nice Resort

All in all the resort was average. The rooms were clean that I saw. I heard some say no AC or hot water. The grounds were in quite good shape. The pool by gym needs some work. The food is 3.5/4. The staff were wonderful and extremely friendly and helpful. All in all, I would rate it between 3.5 -4.

Starfish Varadero: Good resort

Everything was very close , so didnt have to walk far to get to anything, liked the way things were setup but thought when getting a bungalow there would only be our party and nobody else under or over us !!!

Club Amigo Mayanabo: Super friendly...great time in Cuba!!

We stayed at the Amigo Mayanabo for 2 weeks with our 4 children (8-15). The staff were very accommodating with our room requests for adjoining ocean front rooms. Note.....there are no balconies on the upper levels. For us, having a patio to sit outdoors and have the kids play was a must. We were on the ocean rooms 208 & 209. We have been to Cuba many times and were pleased with everything and everyone. The rooms are dated and tired, but the resort is very nicely kept. The grounds and gardens wer [... read more]e immaculate. We took a horse and buggy ride to Cocca beach (x2). This was a great way to see the local sights. The beach there is nicer than the resort, which was nice too. The entertainment staff was fabulous. We are not real "joiners", however found ourselves taking part in some of the activities around the resort and having a blast. There were many repeat guests...this I think says a lot about the staff and the resort. Met a number of local Cubans who were very happy to chat with us. We were approached by a number of locals asking for items of clothing.... This was uncomfortable at first. We did leave things for them at the end of our stay. Most of them were appreciative. All in all a great trip to Cuba. Very relaxing and insightful as you are in close proximity to a few small villages. Great value... The staff was thankful for tips but there was no pressure to do so.

Carisol los Corales: Very nice resort

I love this resort. I have stayed @ Los Corales several times. The staff are very friendly, the food is good. I always have a great vacation when I go to Santiago. The snorkeling is amazing. There is always something to do like aqua fit, bingo, dance lessons etc.

Hotel Caracol: Everything You will expect from vacation and more

Much better than expected. Very comfortable and accomodating almost anybody's vacation needs. Food was a daily show of visual esthetics and quite good tastes. Entertainment was like having Brodway quality spectacle everyday and different from the previous one. Who need to go to heaven if You could go to Caracol and be surrounded by that nice people. Sports to address your needs and adrenalin level. Ocean or Coral reef are self-explanatory. So if that is not enough then nothing will ever be enoug [... read more]h.

Club Amigo Mayanabo: Good for the price!

Rooms are ok, no what most of people expect, very clean, food was good enough for me and my friends, friendly people as usual at Mayan abo, the pool was very clean also, the only problem for me was, there is only one bar and open till 11 pm. But overall good place for me. I been at Mayanabo 3 times and I will come back!

Club Amigo Mayanabo: great resort for family

this is may not be a 5 star but the staff is fantastic.the location is great and i love that it is surrounded by local business and housing.you can walk out to other restaurants and do not need to be confined to the resort grounds.

Club Amigo Atlantico Guardalavaca: Great holiday

The best advice we received from previous reviews was to book a villa. Our room was well equipped, clean, with good air conditioning and well located close to a beach, pool and 24 hr. bar, which did pose problems with late night revellers inconsiderate of those trying to sleep. The beach did tend to become littered with plastic cups by late afternoon. Very few Canadians thought to bring their own reusable mugs.

Starfish Varadero: Everything about it is average

This resort was about what I expected - nothing fancy, a little underwhelming at times, but it grew on me. The food was not bad, the buffet could have used a little more variety and could have been hotter/warmer as opposed to cold by the time I got there. The a la carte restaurants were pretty good I'd say. Service could be better, but overall was acceptable. Eg. getting water bottles in the room everyday was not a given, had to ask multiple times for things at front desk, did not receive beach  [... read more]towels in our room, etc. The air conditioner didn't really work in our room, fortunately there wasn't many bugs so we just left the patio door open all day/night. Strangely, our room didn't have any pillows... The hot water worked for the most part, one day there didn't seem to be any though. The beach was nice, the pool was good (lack of swim up bar sucked though). Overall, I'd give it a 3.5 stars - you get what you pay for. Better service would have easily given it a 4.

Carisol los Corales: Great Time

We had visited Corales in 2008 and we pleased with its condition and service when we returned in March 2016. Corales is in a remote location and our main interest, snorkelling, is mediocre. We managed to make it work, however. We rented a scooter and rode in and out of Santiago. We hiked the roads inland from the resort. We scuba dived. All excellent experiences. The staff at this hotel are great. The food is plentiful and nutritious. We found the entertainment enjoyable. We regretted having to  [... read more]leave after two weeks. We will try to return.

Club Amigo Atlantico Guardalavaca: March 18-25, 3016

This resort has many different room types and costs. We started on in a std rm which is in what they call the "Barracks". It is a small room with no hairdryer or balcony. It is central on the resort, however you can walk the 4 phases of the resort in minutes. We upgraded to a bungalow for $7 pesos per day, much nicer. They have deals at the front desk to upgrade to a villa or bungalow for a lot less than on line when booking ur trip. They have amazing poutin at the snack bars, a must try. The bu [... read more]ffet was not so good though, maybe i'm fussy but it was the same every night and not very good. The resort itself was definitely a 3 star but all staff was friendly and accommodating. There is a bank onsite at the bungalow lobby to exchange ur money, cheaper than the exchange in the main lobby. There are 4 buffets, all the same, the main lobby is crowded so go to another. Beach is beautiful. Even though 3 star i would go back for cheap price

Carisol los Corales: three star resort in good location

We spent 2 weeks in the end of March in Club Amigo Carisol Los Corales. The Carisol part was closed due to the end of the season and we stayed in the Los Corales part. The good: - the weather was great; - the hotel is located in the Bucanao natural park and there are lots of places around to walk and visit; The bad: - when we arrived there was luck of dishes in the buffet, but later on they brought some; - people were complaining of missing towels and personal belongings left on the beach or in  [... read more]a room balcony. The beach was ok, not great. The food was so-so, but we always were able to find something for us, I would say it's acceptable except for a long lineups for the grill during the lunch and the dinner, omelets in the morning, fruits, etc, that are not supplied freely. The tap water is from the mountains and is drinkable and very tasty, we never had any stomach issues. The quality of the entertainment was not consistent. There were really great performers, like water ballet team, Angel the magician, but some other performances looked like an elementary school party.

Club Amigo Atlantico Guardalavaca: Another fun time had by all!

This is my 3rd time to this resort and will definitely not be my last. The rooms are cleaned daily - REALLY cleaned - the grounds are absolutely beautiful and it is sprawling! Seems to go on forever - which is fine because they have little trains that will drive you around if you get tired. There are at least 3 buffets and a few restaurants a la carte - something for everybody - one of the buffets that my daughter and I latched on to served Cuban food which we totally love. The people who work t [... read more]here are warm and entertaining - and willing to help wherever possible. There is a piano bar named Ashley's - in honor of a tourist, from what I understand, who died in a car crash in Cuba. The girl that plays is amazing; you can hear the piano from outside the hotel as you are walking the grounds. The beach is amazing and if you walk to the left, there is a beautiful place called Ancla - for beautiful photos and there is a restaurant (really reasonable price) - go for the blue one in behind - it's better, in my opinion. There is a crazy fun flea market right on the grounds and the people that work there are SO nice. All in all, really good value for your money.