Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: amazing resort

from the time we arrived was a very good vacation to the room with aq ocean view and pool view to the servers and all hotel staff were wonderful.always found food to eat and lots of great people to chat with only complaint was no much shad around the pool ..maybe they can put more umbrellas out

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Doreen  - 

Verified Purchaser

Playa Cayo Santa Maria: Love this resort

This is our 4 th time at the Playa Cayo and and love it..people that work there become like family..husband even likes the food and he is fussy. Looking now to book in December..hopefully renting a suite next time

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: 3** resort

Never again even for free Out of 3 resorts(Grand Aston,Sirenis and Selectum) it has the worst beach area :algae smell, grassy sea bottom no washrooms near the beach, must go to the room or lobby For one week the resort was swarmed with the locals guests, who wasted food like I never seen anywhere and this in Cuba,country which experience food shortages the Transat rep.inform us about With all respect to Cuban people it was painful to watch .Lines for half an hour just to get fried eggs, foo [... read more]

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Beautiful resort & location

Nice smaller size resort, very close to the water with beautiful beaches. The staff was amazing. Always had a smile on their faces. Typical Cuba food but with lots of variety and we always found something good to eat, especially pizzas at the snack bar and hamburgers at the beach snack bar. Beds are very comfortable, and there are two very nice pools to enjoy. This resort is not for a big party people. There is a nice amount of entertainment, but not raging into the late hours of the night.

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Superbad but not like the movie

Everything was awful besides the people, beach and pool. There was no water running for a day, even though I got the ocean view room. The bed was. Dirty when I got there. Around evening the entire resort smelt like sewage, mosquitoes were everywhere. Including the room, assuming the service staff left the door open too long. The steak house had no steak. The food was awful. AND INSTEAD OF SUNWING ON THE WAY BACK, WE WERE ALL LIED TO AND THERE SOME OTHER SKETCHY FLIGHT WE HAD TO GET ON WHICH WAS  [... read more]

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Private  - 

Verified Purchaser

Melia Las Dunas: Awesome Lobby Bar!

It’s a long drive from the airport to the hotel, (approx 2 hrs by the time you drop off others at various hotels) but the resort grounds are absolutely beautiful and nicely manicured. The lobby bar is excellent and a large gathering spot where there is always entertainment, including violinists, sax players, singers etc. the food is not bad for Cuba and essentially plentiful when we were there the week of Apr21. Some minor shortages like milk a day or two. Not all restaurants were open. The a [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Still good value

Fourth time at this resort, as we have always enjoyed it however, you can tell that the pandemic has had significant effects on the level of service and the condition of the resort. Also, there was three days where there was no beer, and one day of no eggs, which was very disappointing.

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Mike  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Wonderful week.

Grounds are beautiful and well kept. The rooms are spacious, clean and everything works as it should. I did have a problem with the safe but this was quickly resolved. As is usually the case in Cuba the service is fantastic. The staff are always kind, friendly and helpful.

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Best Vacation Ever!

This is a beautiful small resort on one of the most beautiful stretches of beach in Cuba! Miles of soft white sand and the warm turquoise ocean, with plenty of beach chairs and palapas for shade (although it helps to get there early to secure your spot). The service is out of this world! Every guest has their own "butler" who is there to look after your every need or whim. All of the staff are delightful - very friendly and professional. The food was mostly very good, especially the lunchtime Cu [... read more]

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Private  - 

Verified Purchaser

Sol Cayo Santa Maria: Decent resort

This review is strictly our personal opinion. We do not recommend anything to anyone because every person has its own priorities and ideas about good and bad vacation. My wife and myself had stayed at this resort 10 years ago. It was in a very desperate condition. Recent reviews were saying WOW about newly renovated hotel SOL. It is a way exaggerated. The resort was reopened at the end of Nov.22 and it seems that everything was done in a hurry. Everything was repainted with ugly white pai [... read more]

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RobB  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: A Great Value!

When you haven't been to Cuba often, or ever, it's challenging to choose a good resort. So you rely on reviews, and I want to share my experience at Angsana Cayo Santa Maria. My criteria was for a beautiful beach, good snorkling close by, decent food choices, clean resort and a pleasant staff. This resort checked ALL the boxes. The beach: is divided in sections by rough rock (so bring shoes), this makes it varied and interesting. We found a section all to ourselves. Snorkling was amazing [... read more]

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Juli  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Beautiful Resort

My overall experience was great. Staff was more than accommodating and friendly. It was unfortunate for the shortages of certain food and drink, but the presentation of what they had was fantastic. I would definitely recommend this resort.

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: April 2023 Experience

My sister and I just came back from this resort and all we can say is you get what you pay for. We booked this resort a few weeks before we left and it only cost us $1100. So again, you get what you pay. For. I would never pay more! It is not a 4-5 star resort. There are only 2 pools and they close very early in the evening. I think it was 6 PM. Including the pool bars. The beach itself was beautiful I will say. And they do have some paddle boards and water stuff that are free.But everythin [... read more]

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Good vacation spot

Fantastic entertainment and evening shows! Beautiful rooms, beach and amenities! Morning activities by the beach were great but couldn’t find all the afternoon activities by the pool. Food was limited and inconsistent in availability but tasted good. Service was good for the most part. Check in could have been more informative. Ran out of water twice during the week but it came back after a few hours. Overall good vacation for the money.

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: Breathtakingly Beautiful

My family and I had a fabulous time at Santa Clara-Grand Memories resort. The staff were outstanding. Alessandro from the Diamond Club was very attentive. Lisandra, our house keeper, was especially kind and helpful. Although, this was our first time in Cuba and we were for warned by many people that the food would be okay. We unfortunately, still had issues with finding adequate meals. But all told this is an amazing resort and we will return.

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Will not return

Our booking was all over the place! Requesting a suite due to having a baby! We were placed in the furthest building from our family with stairs and no phone no wifi! Would not change! All rooms had issues all family had to move rooms due to hotel issues. Rude staff, horrible pools dirty, locals on vacation. The day before leaving food was great, pools cleaned all locals left! The whole trip was a mess. Do not recommend this resort. And I wish the booking was booked with request to all be close [... read more]

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Louise  - 

Verified Purchaser

Melia Las Dunas: melia las dunas

It was our third time at this hotel and our best. The hotel rooms were freshly painte, new air connditinners (sitent), and the grounds were well kept and overall the hotel very clean (and rooms serviced every day). The food (buffet, outdoor grill, cafe, restaurants) were excellent; there was ample fresh vegetables (letice, tomatoes, cucombers, squash, aubergine...) and grilled fish of all types, chicken, pork, beef and seafood, and great deserts.... we lacked of nothing. The beach and pools  [... read more]

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Krissy  - 

Verified Purchaser

Resonance Blu Santa Maria: Lovely Resort

I really loved it there. The grounds were beautiful, everything was well maintained, clean, and the staff were always happy, smiling, and eager to please the visitors. Its a large resort, so walking to get to lobby, pool, and beach were unavoidable but I loved the exercise.

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BevM  - 

Verified Purchaser

Melia Las Dunas: Wonderful Vacation

We had a wonderful 2 week vacation on this beautiful resort. Our room was clean and comfortable. The grounds are beautiful & well maintained. The food was good. The beach is beautiful. The staff including Allyea, Lily, Yosneil, & Amaria in the lobby bar, Barbra in the bbq, Frank & Nuriely in the Buffet, Yari our housekeeper, and gardeners Hector & Mickey were amazing.

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Private  - 

Verified Purchaser

Playa Cayo Santa Maria: Don’t go there, not even a 3*

This is the worst vacation I’ve ever been on. Here’s all the things that were wrong : - no mini bar even though they claim they offer it. - everything is dirty and the room cleaning service is sub par. It still looked dirty - no vegetables and fruit variety: the only ones they offered were cabbage, tomatoes (green), cucumber, passion fruit, pale pineapples and white watermelon. Only one day they offered bananas and people were taking a lot of them for their room because there’s nothin [... read more]

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