Hotel was good staff were mainly excellent but service was sometimes slow and non existent. The sun wing representative spent most of his time on his mobile, asked him for advice when he was there which was not often and his knowledge was poor. Far too busy on his mobile.
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Alaina -
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Select Sosua Adults Only, Trademark by Wyndham All Inclusive: Excellent Experience!
This was our 2nd time staying at Select at Casa Marina and already planning to return again next year!
Special thanks to Juan, Jose, Sandy, Francis and Yanery for making our trip fantastic yet again!
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Private -
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Cofresi Palm Beach and Spa Resort: Could be better
Stayed in Junior Suite, room was decent. A lot of walking to get to different things, bar, pool, restaurant, lobby, beach and many stairs. Way too many golf carts zooming around on joint paths, almost hit a few times. Pools need painting but we're clean. The employees are excellent and really are this resorts saving grace.Food and drinks are average.
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Private -
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Iberostar Waves Costa Dorada: Great resort
This resort has beautifully maintained grounds, the shared areas are very well maintained and there is always someplace to sit and enjoy the ambiance in the evenings. Wifi is great everywhere - even the beach. If you are able I suggest staying in building 5 which has a great view of the beach. We found the Italian restaurant the best, the Japanese restaurant food was salty and one note. The beach was fantastic and great for long walks.
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Private -
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Senator Puerto Plata Hotel: Good time
We enjoyed our trip, met many lovely people. Only one complaint and that is getting up early to get a chair, otherwise all was good.
We have been to this location before when it was owned by a different owner and wanted to relive some memories.
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Johnny "B" -
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Cofresi Palm Beach and Spa Resort: Amazing Resort
The hotel grounds are large and spread out. The terrain is hilly, but they have a shuttle bus service running every 20 minutes. An exceptional hotel but are restricted areas for home owners and time share areas so not all the best the hotel has to offer are available for the all inclusive. Had a great time, but watch out for high pressure time share reps. and avoid all meetings if that is not your thing. I definitely will go back.
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Hell007 -
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Sunscape Puerto Plata: Resort is well staffed
Considering this hotel is closing soon the staff were absolutely amazing. So kind and fun, friendly and always quick with a smile. A very quiet older adult place but the food and staff was fantastic.
The beach is gorgeous and the drinks tasted wonderful.
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Private -
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Blue Bay Villas Doradas: Great Resort
This hotel does need a few upgrades, but overall we loved it. It is a small Adults Only resort, well maintained, friendly staff, the food was amazing as well. The beach was busy, and chairs all packed in pretty snug as they had cabannas and loungers.
Overall I would definetely go back and we heard that there are going to be upgrades done during the slow season (July to November).
Cheers
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Private -
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Casa Marina Sosua Trademark by Wyndham All Inclusive: Come For The Resort Leave With PTSD
We were told by a person that a woman approached them saying they were being being human trafficked. After forming a group to approach staff to inform them we were repetitively dismissed with staff ignoring the person who was being trafficked suffering from seizure, showing obvious signs of impairment from GHB or other date-r*pe type drug(s), and was asking the group for help. The staff and security hid their badges, told us incorrect names, and threatened us with the police if we did not be qu[... read more]iet because it was “a family hotel”.
When our group got back to Canada, we reported this to local and international police forces as well as governmental bodies.
As for the resort. The beer was all right, the food was repetitive, and the wine made people several guests “black out drunk” after drinking one glass.
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Matt -
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Viva Heavens by Wyndham: Not good at all
The resort is bad, and the food is awful. They just want to sell you the time sharing with a new name (Pay over 67000$ and become a Viva club member!) Just don't go to that place. I don't recommend it at all.
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Valgla -
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Playabachata Hotel: Good for the money
Beautiful beach, nice pool area. Clean. Food was not that great, very repetitive. The service at the buffet very bad. Had quite a few complains about the room, that no one really cared. Simply no towels and blankets.
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HappyKamper13 -
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Sunscape Puerto Plata: Great vacation!
Sunscape Resort had the greatest staff considering the resort is closing at the end of April. There was a good selection of food and drinks. The spa was excellent with good deals offered. The rooms were OK. Nothing spectacular. We did get locked inside the room due to a malfunctioning lock but called front desk and was resolved with a new lock. Also one of our party came home with Travellers Diarrhea which had to be treated by going to local Emergency. We did use the resort doctor for a[... read more] treatment of an unknown rash. Nice there is a 24 hr doctor on site. Transportation around Puerto Plata was good and between hotel and airport. Lots of great excursions to pick from.
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Private -
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VH Gran Ventana Beach Resort: Overall amazing time!
Overall I had an amazing time at this resort and I would go back to this resort!
PROS
-the resort was safe! As females, we had no problem wandering the resort and beach solo. Even going into the town on a city tour, it didn’t feel dangerous for us. This was the main factor I was looking at when booking this resort.
-the demographic was mostly older adults and families. We both loved it. Added that extra level of safety for us. We weren’t looking to party so this was perfect!
-the food was[... read more] good with lots of variety, even for vegetarians. Never got sick or felt ill with the food. The a la carte options were delicious. Great service there. Book early though! They fill up fast.
-there are a lot of excursions nearby! I ended up going on 4 during my 7 day visit. Two of which I did solo. Highly recommend zip lining at Country World Adventure Park, a city tour with the cable car, and Monkey land.
-you can book offsite excursions at the resort as well. We booked a snorkeling tour in Sosúa for half a day. It was only $40 US. Speedy, the worker at the booth, is super nice! Afterwards he asked how I liked the excursion with a smile on his face.
-the mall is a 2 minute walk away with many souvenirs options. It’s full of other tourists too exploring the resort plaza.
-the resort has a variety of activities throughout the day, such as morning yoga, aqua Zumba, Zumba, bingo, bike rides, and more.
-nightly entertainment had a different theme daily such as a silent disco, karaoke, couples games, boys vs girls challenge, live music, hula hoop contest, magician, a white attire party. The shows are not high quality but still entertaining
-lastly, the resort is a very quick ride to and from the airport.
CONS
-some of the staff were rude to us. At one point I was yelled at aggressively for trying to help to move a chair as I was leaving the quiet pool. It was very strange. When the entertainment staff were trying to get females up to do the hula hoop contest, one guy (not in uniform but I think worked there) aggressively grabbed my wrist to go up. I firmly pulled back. Out of the 7 days we were there, we were only offered a drink once at the buffet. I flagged someone down near the end of our stay for a glass of wine (she was serving others wine), she served me white wine and said she’d return with red wine for my friend but never did. The housekeeping service took away our towels and never returned them. I asked the front desk twice for towels. They told me housekeeping eventually comes back with the towels but they never did for us. We ended up just keeping the do not disturb sign on the door. Front desk seemed irritated anytime we had questions. It was our first resort trip so we didn’t fully know what to expect or where things were. Half the bartenders were not friendly (mostly at the main bar. The quiet pool typically had nice bartenders, especially one guy was always smiling). We did tip all the service well and were friendly. Other resort guests I chatted with (who were retired) had such positive things to say on their experience with the staff so I’m not sure why our experience unfortunately was this way.
-the beach is full of salespeople! My last morning there, I laid by the beach for 10 minutes. During this time, 6 people came up to me trying to sell stuff. A few were pushy. I left out of annoyance. When I went to the beach in the afternoon earlier in the week to read, salespeople weren’t pushy. However, the wind is very strong and blew sand in my face a lot.
-we noticed some locals do stay there Saturday to Sunday. Two guys were hitting on us using Google translate and not taking no as an answer. This of course could happen anywhere though and thankfully they left us alone eventually.
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Private -
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Lifestyle Tropical Beach Resort: Sub-par hotel
The food, although somewhat bland is the only thing I can recommend. From the high-pressure sales for the timeshare to the lack of hot water in the room to the un-enthusiastic waitstaff, I would not recommend this hotel to my friends. I have been to the DR about 10 times and this has been by far the worst resort.
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MEL87 -
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VH Gran Ventana Beach Resort: Great resort!
Pros:
-Beach was beautiful
-Food was great
-Grounds were immaculate
-Drinks were wonderful (Jackie Special and Dirty Monkey were my faves!)
-A la cartes were great
-Rooms were cleaned and fridge was stocked each day
-staff are friendly
Cons:
-Rooms were extremely dated
-evening entertainment was not great
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Private -
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Lifestyle Tropical Beach Resort: Wonderful Vacation if You Have Reasonable Expectations
We went to the Lifestyle Tropical Beach Resort for a two week all inclusive vacation. It was a positive experience on the most part. We had requested a ground floor room with pool access and that's what we got. The room was a basic hotel room with nothing special. King size bed with no sitting area. The bathroom (shower and toilet) are individually enclosed with frosted glass without any partition between the sleeping area. Sink is open between the two enclosures. This wasn't an issue for us oth[... read more]er than a night time run to the bathroom meant the whole room was illuminated when the light was turned on. The safe in the closet was not working, but we didn't really need it. The room was not squeaky clean but was passable. Things like the ceiling fan and air-conditioned vent needed to be cleaned and corners in the bathroom really needed to be scrubbed. Linen and towels were clean and the room smelled fresh. Pillows were good which is not always the case in hotel rooms. Shampoo, conditioner, body wash and lotion as well as soap and basic amenities like a small sewing kit, shaving kit and even toothbrush were all provided and packaged nicely. The room was cleaned daily, fresh towels and linen were provided as often as requested. The cleaning and dining room staff were wonderful and very happy to help in anyway they could.
The food in the main buffet restaurant and the al-a-carte restaurants was good to very good. Moonlight restaurant in particular was awesome (great food, service and located right in the sand on the beach). The fresh grilling stations around the buffet always had great options and the cooks were happy to grill your bacon a little longer if it wasn't crispy enough from the buffet. Salad and fruit bars were clean and well stocked at every meal. Desert section was a real treat every lunch and dinner meal. Table servers were very attentive and courteous (just a side note: when you arrive at the buffet restaurant find a table before you head to the buffet, the staff will come with your cutlery and take your drink orders, then when you come back to the table with your food everything will be waiting for you).
The pool areas were clean and well maintained. There is a large multi pool area that is open to everyone. We were located next to the adult only pool which is smaller, but also every nice. Pool areas were monitored by lifeguards and security staff regularly throughout the day. Cabanas and lounge chairs were cleaned daily (and as at other resorts you have to get there early if you want something).
The beach access was limited (you had to go through the VIP membership area and down multiple sets of stairs to get to the water level. Not the nicest beach (it is the Atlantic side of the island and to many shops and vendors to really be beautiful). However the view out to the ocean and the sounds of the surf are captivating.
Travel to and from the airport was on large air-conditioned buses that were clean.
While we really enjoyed our vacation and came home rested and refreshed there were some things that made our vacation less than ideal. The constant badgering by the Lifestyle sales people (don't get suckered into the welcome tour, it's just a 3 hour long high pressure sales pitch for membership into Lifestyle timeshare stuff) was a pain in the ass. The hustling for cigar sales, spa treatments and everything else really gets tiring after a few days. Everywhere you went there was a tipping box or jar prominently displayed. We're generous, but after two weeks of everyone with their hand out it just got to you.
Night time entertainment was pretty awesome. Incredible dancers, costumes and staging. Sometimes the music was too loud. Daytime entertainment and activities around the main pool were fun and loud with lots of laughing and sometimes live music.
Lastly, we found that the clientele of this resort seemed to be friendlier that other places that we've been. Lots of people were happy to stop and visit and introduce themselves. We met a number of very nice folks and families that were enjoying their vacation just like we were. I would recommend this location to others as long as you go with reasonable expectation (you get what you pay for - it's 3 star, not 5 star).
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T.K. -
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Blue Bay Villas Doradas: 3 star
Once would have been a great resort,,nice size and nice layout, food was good,,service was ok. Our room was Poor, old and in bad need up updates.No hot water in shower,,,ceiling leaked water through the pot lights, no working smoke alarm in room, took cover off to check for wires or batteries,,it had neither...cover hadnt been taken off in years judging by the dust collection. Fire prevention officers/departments need to make more visits to resorts like this
The whole resort in general needed[... read more] updates,but was well kept and clean
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Papa Noel -
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Senator Puerto Plata Hotel: Another 10 days in paradise.
This was our 3rd visit to the Senator this winter and each time the staff out does themselves. Love the hospitality and friendship we receive each visit. On a sad note we will sure miss our friend Alejandro Castillo who will be leaving the Senator next month for Morocco to manage another hotel. As general manager he has worked hard to make the Senator the wonderful facility it is today. We are already planning another 2 week tour in November. Looking forward to seeing all our family then
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Donna G -
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Sunscape Puerto Plata: Amazing resort!
We had an amazing time at the Sunscape Puerto Plata. The food, drinks and rooms were all fabulous. We met so many new friends on this trip and look forward to staying connected. Friendliest staff too!
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Private -
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VH Gran Ventana Beach Resort: Relaxing trip
The hotel and rooms were very clean. Front desk was very helpful in arranging a appointment with a dentist and transportation to get there and back. Restaurants were nice and the food was good. The guests at this hotel seemed like a older crowd and the staff were very attentive. The only thing it lacked, was entertainment. But would definately recommend.