Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Hunter  - 

Verified Purchaser

Starfish Jibacoa: So much fun for so little money!

Don’t expect high end accommodations and exquisite food. But you can expect pure Cuban fun! The employees are so attentive and determined to show you real Cuban lifestyle. Laid back afternoons, ping pong tournaments, salsa dancing and poolside activities keep you busy all day long. Snorkeling, kayaking, paddle boating and wind surfing keeps the boredom at bay. If you just want a fun filled vacation and to share a drink with the locals, this is the place for you!

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Private  - 

Verified Purchaser

Starfish Jibacoa: wonderful resort to relax !

overall the resort is beautiful which is a 3 star resort and its right on the ocean despite recently hurricane they had there but they did a excellent job cleaning up and reopening the resort to bring back the tourism . staff and employees were all very friendly and helpful ... tours were arranged by air transit representative as being the very knowledgeable ! Hospitality services such as food and activities , pool , and bar , music were very good and lots to do down there . its a mixture of  [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort

Beach was amazing. There is a very small section full of rocks in the water, but the rest is completely sand. Very clean beach as well. Avoid buffet at all costs. It's absolutely horrible food. I would feel bad feeding my dog with it. Cold pizza very crunchy under cooked rice, poor choices all around tried a little of everything and never wanted to go back. Had the same problem with restaraunts serving undercooked rice as well. Rock house is an amazing alternative it's open 24/7 and the food is  [... read more]

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Nike  - 

Verified Purchaser

Sol Palmeras: Nice Resort

Aging building but kept clean and nice location. Too bad Wifi is not included. Providing Wifi shall become the norm. Adjust the price and standardize it in all hotels. Avoid silly line ups for the basic services.

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Private  - 

Verified Purchaser

Melia Marina Varadero: Decent Resort

The resort was visually a 5 star. However, service lacked during our visit due to a convention being there at the same time, resulting in the hotel being at capacity. Normally the service would be adequate as all employees were observed to be working very hard to keep up with the pase. There were some stains on the bedroom walls and towels but simply asking politely solved these concerns. The food was nothing to complain about and for the most part was edible. The hotel had live entertainment ev [... read more]

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Gudrun65  - 

Verified Purchaser

Hotel Los Cactus: Okay Resort

Stayed at Los Cactus October 21 to the 29th.Found this resort to be just okay. The main buildings are spread all over the place, and maybe because of the hurricanes or the season, there didn't seem to be enough staff around. The ones that were there , were absolutely amazing. These people work so hard to keep everyone happy. Our bathroom plumbing had some serious issues, and after trying to fix the problem , we were moved to a new room , in a much better building. The disco is in the large buil [... read more]

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Private  - 

Verified Purchaser

Hotel Los Cactus: Different than what I have experienced in Cuba

This was my first experience of Varadero as I usually stay in Cayo Coco. Was not really an experience I would care to repeat. I understand it was off season and there was still evidence of Irma. I was given a Tropical Suite which was beautiful and modern. My housekeeping woman, Marlene, looked after me very well. She was friendly, helpful and ensured a pleasant stay. As the week progressed, there was a wider variety of choices at the buffet. The wait staff were friendly and prompt. The enterta [... read more]

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Happy vacationer  - 

Verified Purchaser

Resonance Blu Varadero: Great resort

We were in building 31, the rooms were newly renovated, new beds, beautiful bathrooms, hot water, new furniture, I just can't say enough about the newly renovated rooms. There was a group of 5 of us. My sister, her daughter and grandson booked a different resort which they weren't satisfied with and were able to transfer to Memories for a small fee. The food was better than before, there was enough selection that our group of 8 were satisfied at each meal. The pools were being cleaned daily  [... read more]

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Private  - 

Verified Purchaser

Hotel Los Cactus: Modest resort - good service - lots of different common areas

older resort, amenities are spread out over resort vs having all amenities at center of resort - this was good if you want to enjoy different spaces. hammocks around resort, loved the fresh baked buns, food always available, tasty cuban sandwiches at the beach grill, always could find an umbrella & loungers at the beach & a hot tub by a private bar was fun too. oceanview in the villas by the pool are updated, clean & have good AC units - would recommend requesting these units.

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Dima23  - 

Verified Purchaser

Blau Varadero: Amazing resort!

Tasty food. Friendly service. Clean and beautiful beach. Lots of different water/shore activities. Good thing thst hotel is only for adults. Close to Varadero, only 15 minutes driving on moped which you can rent at front desk Highly recommend!

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Tc1950  - 

Verified Purchaser

Sol Palmeras: Staff at Sol Palmeras

My stay at Sol Palmeras 2 weeks ago was absolutely amazing! The staff are wonderful,caring people that make you feel so special. The food is very good and the Buffet Restaurant is beautiful...the renovation was completed by the time I arrived. I was lucky enough to meet a lovely lady who has been to Sol Palmeras over 20 times in the last 10 years...it was plain to see that everyone considers her”family” . I would like to thank Maria for her kindness and professionalism... you are a wonderf [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Ok resort

Hotel was clean. Grounds and public areas were lovely. There is a need for more lighting on the walkways. It was very difficult when walking back to the room in the dark. The staff were all amazing, very friendly and helpful! The rooms were adequate. Not up to the standards of which I am used to for a hotel rated that high.

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JENNE67  - 

Verified Purchaser

Be Live Turquesa: BeLive Turquesa

The staff have done an amazing job of cleaning up after the storm. Hotel being painted, new beach huts etc. Staff VERY friendly and helpful. Food was good....Red Snapper was amazing.....Have been to this hotel 10 times and intend to return.

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Isa68  - 

Verified Purchaser

Melia Varadero: Beautiful resort!

The Hotel is surprisingly in good shape after Irma. There is some damage to the balconies which are currently being fixed. What I love at this hotel is the proximity of everything, beach, restaurants, pool. The staff is extremely friendly! What I found is missing is some entertainment at piano bar located outside. There was no music at night in that area.

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Harv  - 

Verified Purchaser

Roc Barlovento: Nice Resort

Rooms were dated but were clean and the bed was comfortable. Public areas were clean, lots of trees and grass. Ala carte restaurants were tasty and the buffet restaurant had cooking stations with a good selection of fresh food made in front of you Staff were friendly and helpful. Being adult only the age spread was from young adults to seniors. roaming cats and dogs made this resort unique. Great location downtown, walking is safe in town and you can walk the beach forever.

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Britcint  - 

Verified Purchaser

Playa Vista Azul: Wonderful

Had a great trip manager and staff amazing was emailing back and forth with the manager regarding a member of our group who needed special treatment and he delivered so compassionate thanks so much Mr Jefe ❤️

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Private  - 

Verified Purchaser

Playa Vista Azul: “Privileged” holiday at a great hotel!

This was my first trip to Cuba and this hotel was very nice! My Mom and my sisters did the privilege upgrade which was great and well worth the price. The privilege bar was excellent - thanks to Mikael and team! The Neptune privilege restaurant was really good and much better than the other restaurants we tried. The staff were so nice - Katia and everyone else who works there are fantastic! We stayed in the main building and loved the Infinity pool! We went to the beaches which were both nice to [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: great resort for the price

Very very friendly and accommodating staff. Room was clean. Had to unplug the fridge because it clunked through the night and woke us up. No big deal we just plugged it back in in the morning. Only one store to shop at for all your needs. Do it there because airport shopping is slim pickins. Food options are plentiful but quality not the same as other countries as most people comment in reviews for Cuba. Beach is amazing.

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Private  - 

Verified Purchaser

Palma Real: Not that great!!

The hotel went down hill even from 3mths ago when I was there. The pool with the pool bar was closed for renos which is understandable, but the other pool was so filthy I could feel slim on my feet when they touched the bottom. I get the Cuba resort food as not my first time, and I can find basics and just go eat out sometimes as Im not picky, but this was an all time low of disgusting...bordering dangerous. Basically like slop...everything mixed together with what looked like food from the week [... read more]

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Private  - 

Verified Purchaser

Hotel Villa Cuba: Be live Experience Varadero

I think this is a hotel where you really get value for your dollar. The room (in the hotel) was great, clean and a wonderful view from the balcony. The food was good. The pool was great and the ocean in walking distance. The beach was clean. The staff was great and helpful. The resort was clean. That is why it was the 4th time I have been to this hotel. Regards, Nicole W.

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