Brisas Guardalavaca: Very good hotel location.

We were in Brisas Guardalavaca for 16 days. The hotel is located on the ocean, the beach is beautiful. The weather was great. Interesting performances in the evenings. All services from reception area to restaurants work wonderfully. Cubans are very friendly people, always friendly. This is our 5th trip to this hotel, I think that the last, because it is filled with Cubans, I often had to stand in line to the restaurant, and on vacation it is annoying. Food is monotonous, tasteless, there is  [... read more]nothing to choose from. You can be patient for a week, but I don't want anything for the second. If you want to get to know Cuba,its people,nature,then go there. Cuba is a beautiful country. Nadejda,Valeri. 8 May, 2022.

Playa Pesquero: Repeater

We were supposed to go to Playa Pesquero in January but because of Covid our flight was canceled. So after reading some reviews we wanted to see it for ourselves, after all, we were there before and remembered a perfect holiday. Now, after being there for one week, we have to agree with some of the reviews. The grounds, room, loby, pool, beach, the dining areas and the people all were great but the food was nothing to brag about. We can eat just about everthing but on the last day we didn't eve [... read more]n want to go for breakfast. The repeater dinner, well, we have seen much better in a 3*. Yes we were told many times that Cuba suffered because of COVID with tourism (there main income) but than we said, not just Cuba, the whole world suffered. And we saw lots of what the hotel was missing just outside it's grounds like vodka and or tequila in town. Heard stories of great seafood and bacon something other than hot dogs cut up at other hotels near by. As far as recommending the hotel yes but after they bring back some variety in food..

Brisas Guardalavaca: Very bad

The service was really bad , it is 7 time i visit this hotel with my friends and family evey year the service and food become worst .this time we decided to change this hotel and leaved it fir ever we change this hotel with almirante , the hotel 5 stars , almirante was great clean and services was good

Iberostar Origin Tainos: Great resort, amazing staff

Overall, the resort was great as masks were used by staff everywhere. Buffet was changed in that the staff was responsible for serving guests at the various stations to avoid multiple contact with serving utensils. Eventhough we were told the hotel was fully booked we never felt crowded at the beach or by the pool. The staff were very friendly and did what they could to accommodate guests.

Memories Jibacoa: Perfect Paradise

After visiting many different locations in Cuba over the years, I'd have to say this resort was top notch in many ways. Location, scenery, grounds, amenities, staff, entertainment were all exceptional.

Playa Vista Azul: Fantastic Resort

This resort was amazing, the staff were very friendly, bar tenders were great especially alexander and entertainment staff was incredible especially Lulu, Ivon and Gus. As well as the snack bar guy with the glasses.

Melia Buenavista: Excellent Service

The resort was immaculate. The grounds were well maintained. The beach service was the best. Everyone at the resort made you feel like you were a guest and took excellent care of us. The spa service was nice. The food would have been average but considering the resort was five star I would have to rate it below average. We had a couple of clothes items taken from our room. Overall it was a great experience it was just the items taken spoiled such a nice week.

Paradisus Rio De Oro: Very relaxing stay

The resort staff are exceptional at managing the resort on limited assets and newly hired personnel. Covid guidelines are strictly followed and we constantly reminded to put on our masks we in the restaurants. It is a very safe and welcoming area. The beach is rocky near the entrance but is clear for swimming a hundred feet down lots of areas to go for a walk. I would recommend visiting the nature reserve for $3 just over the white bridge and hiring one of the horse a carriage taxis (Adrian) to  [... read more]take you into town instead of the bus. Food is varied and ample. No complaints with the choices. Our room maid ( Maryluz) was wonderful. And of course a shout out to the bar tenders(the famous Lorenzo) This was my 3rd time here.

Melia Costa Rey: love this resort

Travelled to Pullman several times and never dissappointed. There for a few weeks in April. Staff wear masks at all times and we found maintaining distance easy. There are 5 restaurants and a few buffets as well Beach bars. Large pools.

Sol Palmeras: Return Visit Met Expectations

2nd time at Sol Palmeras. Food was excellent as before - especially the Chinese Restaurant. Lots of beautiful beach with plenty of palapas. Service was spectacular. Their bungalows are a hidden gem.

Memories Flamenco Beach Resort: Overall a Great vacation!

We stayed at memories Flamenco for 4 nights and had a wonderful time overall. Our room was clean and we had hot water(although pressure wasn’t the best). We stayed in building 6 which was very close to the beach and the swimming pool. There are about 11 buildings in total. Food wasn't the best which shouldn't be a surprise to anyone. They lacked basic things such as salt, pepper, sugar, bread, etc. some days were better than others. Sweets were pretty good. We had A la carte dinner and the bes [... read more]t one was Italian. Asian was the worst, the sushi was a joke, and we left half way. Alcohol selection was limited, and only a few options to choose from. Also during the day there are not many food options except hotdogs and burgers by the snack bar and usually they come without a bun. The beach was amazing, so beautiful and magical. Not so busy and we always had seats available. A few things to remember to take with you: Make sure u have first aid kit such as bandage and polysporin, also medication such as Advil or Tylenol. It is impossible to find any there. Terry at the buffet really went above and beyond to ensure we have a great experience, thank you Terry! Manuel from Air canada was also very helpful and knowledgable. Overall we had a great time, thank you Memories Flamenco ❤️

Paradisus Princesa Del Mar: Great resort and beach

This resort was great. They are still taking steps to protect you from covid. All employees wear masks right down to the grounds keepers.You also have to wear your mask in the restaurants Food was good even though there were some things they just couldn't get. Al carte restaurants were excellent. Beach was also great and water was warm. Enjoyed very much

Paradisus Princesa Del Mar: Friendly and Fabulous resort!!!

Our stay was so wonderful! Staff was very friendly and helpful. We felt so safe with COVID restrictions in place by all staff wearing face coverings and placing guests apart in dinning and suites Loved the beach and the warm ocean waves!!! Great relaxing holiday!!!

Sol Palmeras: amazing resort

My fiancé and I found this to be an amazing resort. I was very big, lots to do. The beach was endless beautiful white sand, lots of recliners in excellent condition and not crowded. The pool was great and again lots of recliners and space. The bars on the beach and pool, lobbies and everywhere had lots of friendly staff. The buffet was large and plenty of different foods available, BTW the food was GREAT considering it usually isn't that good in Cuba. The staff were amazing in the buffet as w [... read more]ell as the al-la -carte restaurants. It was my fiancé's Birthday at which I proposed to her in the Latin a-la-carte restaurant The staff helped me pre arrange the flowers, special dinner, champagne and videoed the proposal for us. They went out of their way to make it a special night for us and I can't thank them enough. pretty much all of the staff spoke good English and were absolutely wonderful and friendly. The bungalow we had was very clean and well kept as well as comfortable. There was plenty of things to do and entertainment every day. In short I can not say enough good things about this resort . would I go back again... ABSOLOUTLY IN A HEARTBEAT !!!!! Also a special thanks to Tammy Beamish for helping me again to book this, your the best. !!

Playa Cayo Santa Maria: amazing resort

the hotel service was fantastic the air transit rep Raoul was so knowledgeable food was good no complaints people always friendly covid was not a issue had to wear a mask in the lobby till u sat down and same with buffet .only issue was my wife had a bathing suit taken ,but went to Raoul and security were so good on this .spike to all the maids .but did not get back we found out that they had trainee maids in one days and that is when it was taken ,they know who and they will not work again the [... read more]re .all in all we had a very relaxing time

Iberostar Origin Laguna Azul: Disappointing

I don't understand how this is rated so high. It was not a great experience going there for a full week. - food options limited, bland and disappointing - drinks were fine but alcohol was watered down - rooms were dated, we had 2 rooms but A/C only worked in one - cockroach found in one room - service was very spotting. Our room service did the best to keep the dated rooms clean, some of the servers at the restaurant were fantastic. Otherwise if you didn't speak Spanish you were left to f [... read more]end for yourself We spoked with 3 couples that were there from Canada as well, no one said they would return and all echoed our previous complaints. Would not go back and don't waste your money.

Vila Gale Cayo Santa Maria: Nice Hotel but bad Food and flies all the time in the smelly buffet

The Grand Sirenis Cayo Santa Maria is a nice and new hotel. well located the beach is amazing the hotel pretty new and the room well decorated. The major issue was the buffet, always smelly and full of flies. at a point there was more flies in the buffet than outside. The bad smell was probably coming from the restroom close to the buffet. They were understaffed at the buffet even if the hotel was not full. The Food was not good and not diverse compare to the grand memories were I was a coup [... read more]le of years ago. One person in particular was very nice and helpfull, it was the waiter at the beach, by the name of Yordanys. He was always smilling and in a good mood. A hard worker always here to help.

Playa Pesquero: 3rd Time at Playa Pesquero!

Very happy with this resort. We have been there 3 times and are ready to book again! The beach is fabulous with turquoise blue water and soft white sand on one side and the other offers the same but also a place to walk in and snorkel with some colourful fish!! Be sure to wear water shoes on that side! I’ve never been to a resort in Cuba where I gain weight! Lol. There was plenty of food and always available. There were shortages on some alcohol such as tequila, gin, champagne and vodka…. [... read more] through no fault of their own. Grounds were spotless and gardens meticulously maintained! Rooms are dated but ours was very clean and the cleaning lady was very sweet. Above all the staff are why we come back. Everyone is so genuinely helpful. The breakfast and lunch ladies (Yulasy, Norbelise, Arianne and Ania were FABULOUS!) Anatoli in the lobby bar was always super attentive and helpful :) Looking forward to our next visit!

Dhawa Cayo Santa Maria: The Good, The Bad and The Ugly

We have been travelling to Cuba for over 25 years and absolutely it. We knew with Covid we would experience some shortages, issues etc. and we did. However, having said that, it did not impact our vacation one little bit! The Good (1) The Staff. The staff here are amazing, from reception, to the restaurants, the maids, the gardeners and the beach. A shout out goes to Lissandra and Carlos in the Buffet restaurant, and Francisco and associates at the beach. (2) The beach. The beach is ama [... read more]zing – warm, crystal blue waters, white sand, lots of palapas and chairs. We walked it every morning. A shout out to Francisco for always setting us up on the beach. (3) The food. The majority of the food was delicious. We stayed with freshly grilled meats at the buffets and, although they have limited resources, they do an incredible job with preparations. There was always fresh fruit and vegetables, fresh breads and desserts – always something to eat. In terms of Covid, everyone wore masks and surfaces were constantly disinfected. All staff wore PPE and sprayed your hands as you walk into any restaurant (4) The resort was on the smaller side which was a huge pro. It was not a long walk to get anywhere (5) By far, the absolute best bar was the Havana Club Bar. Cocktails, service and atmosphere was always a treat. Huge kudos to the staff who work there, especially Zehnia. The Bad (1) While waiting at the bars, buffet lines etc., we were often overlooked and locals would just walk up and get served over us. Not looking for priority, but just for everyone to wait their turn. (2) There is NO bathroom at the beach. Not sure how they haven't done something about this yet. (3) There is NO snack bar at the beach either (Just a shack offering tacos) (4) The snack bar is by the main pool and the food was hit and miss. No food or drink menus at the pool snack bar. We had to just guess what they may or may not have. (5) The only thing cash is good for is .. tips! Everything else must be paid for by credit card. The Ugly (1) The resort sprays for mosquitos during busy hours, mostly right before dinner! Everyone has to run to get away from the fumes. I understand the need to spray, but how about when everyone is asleep!? (2) We were in Building #4 right across from the Lobby. I thought this would be a great location but … NOOOO! The disco was right in the lobby so music was blaring until 1am most nights! Who, in their right minds, would put the disco in the lobby?? (3) Always carry toilet paper with you as more often than not, there is no bathroom tissue. (4) The bathrooms in the lobby area had a horrible smell – avoid them if you can! (5) Very little concern for the Non-Smoking Signs or Sections. Everyone seemed to light-up wherever they felt like it. Thank goodness for the Havana Club as it was air-conditioned and no smoking allowed.

Tryp Cayo Coco: Honest Review

I will never go back to this resort. The hotel is OLD, run down, it was over run by Cuban tourists who overtook the hotel. We could not walk around, get a pop or coffee at the beach bar or lounge bar, buffet was a nightmare. The guests would step in front of us and get service first even though we had been waiting in line. They would order MASS quantities of food and not even eat it which was sickening knowing that there are people on that island that are in such poverty. My mother had her  [... read more]sandals stolen from the room, we were approached by three other Canadian guests at the hotel who had their cell phones and other personal belongings stolen at the beach and pool. The pool attendant saw who it was and the police were called. They searched the suspects room (who were Cuban) and some of the items were returned to the victims but the thieves were allowed to stay at the hotel until they checked out two days later. We felt completely unsafe there. The hotel manager called and invited us to a lunch which i completely regretted bcs it wasted 2.5 hours of our day and I got sick after eating the chicken. We have been to Cayo Coco four times at different resorts and I have never felt so unsafe and un welcome. I understand that the resort cannot control if other guest steal but they can train their staff to serve the guest that was standing in line first and to cut off guests that are severely inebriated. The pools were filthy, old, broken in certain areas which I can understand but this should be listed on their website to let people know what the resort REALLY looks like. It looks nothing like the pictures on your website. The rooms were disgusting, mattresses SO old and absolutely filthy. In the town of Moron, we got haggled by thugs wanting a bag of clothes in our jeep during the safari. They were asking for money. It was just sick. Yet they are wearing designer clothes that not even I have at home. I have been given a truly different perception of Cuba and I will not travel there again.