Ocean Riviera Paradise: Beautiful resort!

The resort and its staff was just about as close to perfect as you can get. The food was amazing, the rooms were spotless and the staff were always smiling, polite and courteous. The resort is quite large but spread out, so you never feel like it's crowded or busy at any time. The only thing I didn't like was the time share salesmen pressure, but that is only in the lobby area and they respect when you say no. We will definitely go back again

Royalton Hideaway Riviera Cancun: Friendly Resort

Love the hospitality and warm welcome. My wife and I had a great experience enjoying good food, evening events and good people from hotel and Sunwing Staff that devoted their time to ensure our stay is a memorable one. We will definitely want to come back with our kids.

Ocean Coral Riviera Cancun: Nice resort

The food was good in the Buffet, la Petite Creperie (which you are allowed at but it seems like you are not). The shows & entertainment staff were great. If you’re a wine drinker you’ll be expected to buy wine as the house red or white is horrible. The rooms were real nice & cleaned well daily. I’m pretty low maintenance & I’ve never paid so much for an all inclusive so I expected more. Next time I’ll go back into Playa to a 3 Star & I’ll be better off. PS- the Japanese restaurant wa [... read more]s great the 1st time & average the 2nd time. The Ocean had experienced toumoil so the beach was a disappointment...full of seaweed.

Iberostar Waves Paraiso Beach: Iberostar Paraiso Beach Resort

The hotel was great as usual. Our third time there. The landscaping is beautiful. The room service was good, the service was good and the variety of food was excellent at the buffet house. The staff always greeting us with a smile. The star Friends were very friendly specially Luis, Liliana, Fernando in the entertainment field, always ready to please. The hotel help me celebrated my birthday, too. We, love the pool, flowers, birds. The only thing, we are not crazy about is their music, but som [... read more]etimes, we were lucky, we got someone to change it, because we like to dance every night.

Hotel Xcaret Mexico: Absolutely amazing!

Everything was absolutely perfect at the Hotel Xcaret! The staff were so friendly and helpful. The resort is absolutely beautiful! The accommodation was perfect! Food was plentiful and tasty! It was so great that the 8 different parks were included in our package. We just needed an extra week there to enjoy them all! We had a wonderful week!

Platinum Yucatan Princess: Very nice place

I enjoyed the resort. The staff were very friendly. The grounds were very clean. Disappointed in the beach ( very small and lots of seaweed, could not swim ) Room was clean, food was good. Overall experience was very good.

TRS Yucatan: Resort Heaven

We highly recommend this exclusive resort! The service was impeccable; everyone made such an effort to make us feel special and well attended to. Two gentlemen at Los Rocco’s pool bar named Arcadia and Jose made us exceptional habanero margaritas, even bringing us hotter ones to sample from their very own gardens! We found this so very thoughtful and speaks volumes of their attentiveness to exceptional service! The butler service was exemplary, Santiago, Edgar, and Rapheal at 62 villa were all [... read more] top notch staff members. Every one of our needs were met expediently and with a smile. They all made us feel truly welcomed. Tania at the pool/main lobby was also a sweetheart and deserves acknowledgement for her hard work. The food at all the a la carte restaurants was delicious! Helios and El Gaucho were our favourites and do not miss the cabaret dinner show at the chic restaurant as it was spectacular! There is such great talent at this show. With other ventures to other resorts with my celiac disease/allergy, I have had major issues meeting my nutritional needs. Everywhere we ventured to on this resort made a huge effort to ensure I was assisted throughout my order selection and I highly appreciated the efforts to embrace my dietary issues. We would 100% revisit this resort and will recommend all our friends and family to visit such an unbelievable retreat! Ps the spa was worth every penny, amazing massages in such a peaceful setting (make sure to find the 2 for 1 deals)

Bahia Principe Explore Coba: I will go next year for a third time

This is our second time at the Bahia Principe. The first time we stayed at the Tulum part of the resort and this year we stayed at the Coba part. The entire resort is beautiful. The grounds are meticulously landscaped, the myriad of pools and Jacuzzi areas are lovely. The public rest rooms are ample and spotless, not to mention attractive. The staff are friendly, not pushy like is some other areas of the Caribbean. The rooms are clean and spacious and nicely decorated. The eight a la cart [... read more]e restaurants have fabulous cuisine. It is a large resort but the frequent electric trams take you to where you want to go in a matter of minutes. You can walk as well but the trams are very convenient. This resort is located near the Maya ruins in Tulum a 15 minute drive away. There is a large children's pool with slides and water fountains and the children we saw there looked like they were having a ball. This is a 5 star resort. The beaches along the Mayan Riviera have been suffering from an abundance of seaweed but workers kept busy hauling it away. Can't help mother nature.

Bahia Principe Escape Sian Ka'an: Wonderful resort, excellent pampering with just a few quibbles

This hotel had stellar reviews, and the encouragement of our travel agent, Nicolle, was what we needed to book. We were very, very happy with this trip and the resort. The resort is absolutely lovely, and as it's in a complex with several other resorts, we often remarked how much prettier the landscaping and grounds and layout were at the Sian Ka'an than the other resorts. You feel like you're in a manicured jungle. The facilities were lovely. The a la carte dining at Frutos de la Mar and [... read more] Alux was INCREDIBLE. The Maiko restaurant was absolutely abysmal, as was all their sushi and Japanese cuisine at the buffet (you can find my Maiko review on TripAdvisor). Overall, we really enjoyed the buffet, though the food was noticeably better the first week than the second. There is a significant lack of Mexican food on offer (just a few dishes except on Mexican night) and we would have loved to see more. We found the beds firm but comfortable. There are some quirks in some of the rooms -- our first room had a bathroom door that wouldn't stay open and the gap between the double beds that they make up into a king was very humpy. We moved to a ground floor room a third of the way into our stay, and the bed was exponentially more comfy and the bathroom door stayed open just fine. Water takes a while to warm up -- not a big deal. The pools were always clean, though not heated (not that you need a heated pool when it's 30c outside). We enjoyed the pool by the Cenote snack bar best, and could usually find two lounge chairs under the tree canopy so we weren't fried by the sun all day. It was relaxing, and Martha was quick to bring us drinks as we needed them. The food at Cenote was surprisingly good, and better tasting than room service, so we often went there at night instead of ordering in. Fun to watch the Iguanas fight over a dropped tortilla chip. The ocean was beautiful, and we really liked the infinity pool, though it was very noisy there. We like a more zen experience. The pool by the sushi bar is very secluded and often quiet, if that's more your speed. As for the shuttle to the beach, we didn't hate it, but it sometimes was more shlepping than we had energy for, so that's why we ended up at the pool most days. We found the Hacienda ridiculously touristy, but also handy for snack purchases (go to the pharmacy to buy snacks at local prices vs resort prices) and the souvenirs we wanted to bring home. We didn't spend time there at night. Overall, we found the resort staff to be charming and friendly and accommodating, the rooms comfy and cool, the location beautiful, and the food mostly good to occasionally excellent (and rarely bleh). We would recommend this hotel.

Barcelo Maya Colonial: Great family resort

The Barcelo Maya Colonial Beach is great for families. Pools kept clean and very enjoyable. No pool entertainment on the Colonial side although entertainment every day on the Tropical side. Large resort, lots to do and see. Dolphinaris on site 5 minutes from our rooms, was a great place to watch the dolphins in action... and no need to leave the resort to swim with them! Beach overall great, but tons of seaweed (workers said it’s a bad time of year for it). Food was great, lots of options for  [... read more]breakfast lunch and dinner. A la cartes were all very good (steak house and Japanese were our favourites). Rooms very humid, all power is motion activated in rooms. A/C turns off when at the beach or pools all day. Overall we had a great experience, top 2 resorts we’ve been to!

Bahia Principe Explore Akumal: Great place!

This was our 2nd visit at this resort and all I can say is amazing. The staff are friendly, and the accommodations,food and drinks all great. The entertainment was different from our last visit which was nice. There is no question that we will be back!

Barcelo Maya Colonial: Awesome Resort

My husband and I traveled the first week of March and stayed for 7 nights. We found the hotel personnel to be very friendly and accommodating. We rarely had to wait for anything when it came to service. I did find that some of the bars were understaffed for the amount of people that were there. At times there was only 1 bartender, and one waitress. The grounds were nice and clean, the beach was amazing for walking. There were a couple nice areas for swimming, but a lot of areas are coral ( [... read more]which is ideal for snorkeling). I don't know if this was due to some windy days, but there was an abundance of "seaweed" in the water and washed up on shore, personally was not bothered by this, but it seemed many others were. The food was good, I cannot complain as I found something to eat and was satisfied-I am a very picky eater, and do not eat seafood. There were many small bonuses to this resort, such as having its own Dolphin water park, shopping mall, casino, and sports area. It also appears to be very kid oriented with many theme parks for the youngsters. Our overall experience was very good.

Iberostar Waves Quetzal: Beautiful Resort

The hotel was amazing. Very clean and beautiful grounds. The food was very good. Hotel rooms were comfortable and clean. Shower stall was large which was great. We would go back to this resort in the future and recommend to family and friends

Grand Oasis Riviera: Very good, family friendly cozy hotel

The hotel is very family friendly, lots to do for young children, if you are looking for a party hotel this is not it but if you are looking for relaxing and peace this is the place to go. The stuff is very friendly and the food is amazing, lots of variety and high quality foods. The beach is beautifil unfortunately during our stay there was a lot of see weeds, of course it only happens sometimes.

Bahia Principe Escape Sian Ka'an: amazing resort

This resort is one of the best resorts we have ever been to. The grounds are beautiful.. you can enjoy walking around admiring the beautiful colors. Everything is very well trimmed and taken care of.. the staff works really hard at making sure the grounds are free of debris. very clean. The buffet is super good.. The Alux is a fantastic a la carte restaurant. Probably the best well done steak I've ever had.. better than the Keg! We actually cancelled other reservations because the buffet w [... read more]as excellent. there was no need to leave the resort.. but its nice to have to option of going to other resorts.. The trolley is fun.. you get to meet new people and visit the other resorts.. and they are always there.. never have to wait long.. the drivers are quite pleasant. The beach however is not the best unless you're at the adults only beach.. which we were.. there is a lot of sea weed on the beach but they have someone clearing it constantly. The staff is excellent..from the lobby staff to the activity crew .. everyone is there to please you.. if you have any complaints they do their very best to get it rectified right away. This resort if very quiet ... not for groups of people who want to party hard.. The drinks were good but they should carry more premium drinks. Laura is fantastic!!!

Grand Oasis Riviera: Perfect for families

Every staff person was wonderfully friendly and hard-working. Our room was spotless and the grounds were exceedingly well kept. The buffet restaurants and others all offered an abundance of delicious Mexican and alternative food. We found the beach a little tough on the feet (traveling with an infant) so we spent most of our swimming time at the pools, which have many activities and great infrastructure for children.

Barcelo Maya Colonial: Good family resort

Good family resort. Lots of pools, beach has a lot of seaweed wouldn’t go here for the beach. Very nice grounds. Lots of activities on site. Food was decent, steak house was the best. Rooms were nice nothing special, very humid and musty at times as AC doesn’t stay running when you leave the room. Bartenders were friendly and made night life fun. Would go back with family.

Bahia Principe Explore Tulum: Great relaxing vavation

Beautiful spot to relax and have fun. The Tulum section of the resort is very close to the beach - and the Tulum section of the beach is currently the best part of the Grand Bahia Príncipe Riviera Maya beach. Once the door to our room was fixed (you had to really push firmly to latch it), our room was lovely. He grounds wer beautiful. We preferred the smaller buffet restaurant, Tequila, over the larger buffet restaurant, Yucatan. Waiter Gabriel was lots of fun, and had some extra-special tequil [... read more]a to share. We also preferred the smaller pool near Tequila. The pool bar La Cangrejo, was our favourite, and bartender Antonio was excellent. We booked meals at three a la carte restaurants - Cozumel (Mexican), La Gran Tortuga (Brazilian),and Le Gourmet (French), which were all lovely. We also managed to get a fourth reservation, by popping into the reservation office in the afternoon, and pre-paying for two bottles of wine (not a problem for a group of 6) - we had a great meal at Don Pablo. If you want dancing and live music, there is a fun spot set up each night outside of the Coba lobby.

Allegro Playacar: GOOD VALUE

The resort was kept very clean, the rooms could do with a bit of repair. Our room for the first 4 nights had weak Air Conditioning and wouldn't go below 24 degrees, after 2 days of the resort telling us it was going to be fixed, they finally moved us. Room #2 was very well Air Conditioned but had water issues, the shower stall leaked(not a big deal it had tiled floors). But after it rained the floor in the living room had puddles from the roof leaking. The food was adequate, the reservations f [... read more]or the Ala carte Restaurants were not very accommodating(had to be booked no more then day before). Didn't have any meals this way. All the waiting staff and cleaners were very helpful and friendly. We requested a late check out because of a late flight time and were told there were no vacancies and that we were welcome to wait in the lobby for 6 hours , but were welcome to use the facilties. It rained so we sat in the lobby for 6 hours, waiting to go to the airport. Over all good value for what we paid. Would try a different place next time..

Paradisus Playa del Carmen: Very nice resort!

Great hotel and amenities, service and restaurants are top quality! The beach leaves a little to be desired particularly in view of the seaweed problems experienced this year. The entire area looks like a construction site most of the time! That is the one thing which would drive us away from this entire area!