I was very disappointed by the beach. a lots of corals and tons of seaweeds. they are trying to keep up with it but the nature is stronger... to hear their little tractor all the time is not very relaxing.
On my last day, Feb. 24 2018 room 1801. I left my Iphone charger on the table. The maid replace it with his old one,which was broken and left with mine. couldn't charge my phone for my trip back. Not too impressed
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Royal Hideaway Playacar: Truly a five star !
What a gorgeous resort - quiet restful and well-appointed. Food was gourmet and service fabulous ! A little older crowd and no partying ! Wonderful vacation ! Would highly recommend it - worth the extra money !
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Ocean Riviera Paradise: Great Resort
This resort was clean and well kept. The food was delicious and there was a good variety of restaurants. They have a coffee shop for your morning latte and an ice cream shop too.
We could easily get a chair with shelter at the pool, but it was tough to get a shelter at the beach, they were usually taken, so go early. The water was great for swimming, but there is seaweed on the beach. The hotel tries to clean the beach everyday, but the seaweed just keeps coming! Drinks were good, not wa[... read more]tered down like some all-inclusives. They have lots of fun activities. I learned how to make sushi, did Zumba and yoga on the beach, saw some good shows, went bowling, played pool volleyball, and everyday they had activities and competitions in the pool area. Service was good, rooms were clean. There is lots of walking on the resort because it is built perpendicular to the ocean, which is nice when you spend the week eating and drinking by the pool!!! They are very stingy with the beach towels...you only get one and you have to exchange it for a clean one, everyday and return it at the end of your stay to get a card back for check out or they charge you $100. It would be better if you could get a couple of towels, one to sit on, one to dry off, one for the beach etc. but we managed.
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Grand Sirenis Mayan Beach: Beautiful Resort!
This is a large resort, with the grounds spread out, so be prepared to walk off your delicious meals, as the guest carts are few and far between. That being said, the grounds are beautiful!! When wearing the appropriate shoes, the walking was not a chore, but a pleasure! The staff was amazing, the rooms clean and the bar and wait staff accommodating and always going the extra mile to please! We really enjoyed our time and will be back!
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Jm67 -
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Iberostar Selection Paraiso Lindo: Great Family Resort!
With the help of Debbie Maguire, we chose this resort specifically with our autistic 19 year old grandson in mind as he loves to swim and especially wave pools. It is a beautiful resort and did not disappoint. However, for the amount of money we paid, I thought that the service could have been better and I'm generally not picky about service. Sometimes it was very good and other times, not good at all. Yes, the beds could have been a little better quality and people should know that the room[... read more]s with 2 beds are only double beds not queen sized. Just a couple of little things. I would say, that just as a couple, I would not choose to go there as we prefer smaller resorts, but all in all, a great place for families!
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El Dorado Seaside Palms: Sensimar Seaside Suites was another perfect Karisma vacation!
We had 10 days of perfect weather, amazing food & drinks, wonderful massage & aqua therapy & had our every whim looked after by Arturo, Anna & Ivan! We could not ask for more & highly recommend every Karisma resort we have been to!
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Bahia Principe Explore Tulum: Grand Bahia Principe Greta Resort
This was our 4th visit to this resort, so we knew what to expect. The food is always good to very good in the buffet and even better in most (not all)
ala carte restaurants. The house wine is sub par so if you want something good order a bottle off the wine list. The grounds are beautiful and the staff is friendly and helpful. We had very low shower pressure in our room and hit and miss hot water on a couple of days, but it wasnt too big a deal. My only disappointment this trip was the beach. [... read more]It is all mother nature and out of the resorts control. The sea has eroded quite a bit of the sand in the Coba Akumel areas. We were in Tulum and there was a ton of seaweed. The resort works every day to remove it, but some times its a losing battle. All in all a great place to visit
Rooms were immaculate, very spread out so it didn't feel like the massive resort it is. Stayed in building 10, part of the Golden service, super quiet.
Super friendly people and can't wait to go back
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Sandos Caracol Nature Resort and Water Park: Amazing resort!
Very nice and kid friendly resort. Very clean grounds and friendly staff. Beach good but with some rocks and large amounts of sea weed which the staff work on removing every day. Excellent food. Lots to discover around the resort,animals roaming the forest and relaxing trails and paths as well as a cool cenote right on the grounds.
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Bahia Principe Escape Sian Ka'an: Excellent resort!
Very well run, great staff!
Very well organized.
Lots to do on the large property.
No complaints!
Thoroughly enjoyable and relaxing vacation!
Hoping to do it again!
Travel Agent was very helpful and
gave lots of supporting information.
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El Dorado Seaside Suites: A MAAZ ZIIING!!
ABSOLUTLY loved our swim up!! service was immedicable and attention to detail was unexpected and was so lovely....while on the beach[in a lovely beach bed I must say] cold clothes brought around as well as popsicles and cold water on a regular basis and the trays of fresh fruit and the delicious wee sliders...yum. so decadent! the staff were incredibly friendly, happy and on point! my husband and I were just saying as well we've never met so many nice people as we did on this trip.... all the me[... read more]als were fabulous whether we dined in the many restaurants or ordered from room service, we enjoyed every thing,,,especially at the times when the mariachi band would show up at the various restaurants and play, can't wait to come back! the beach was not perfect with all the seaweed [even the there was staff diligently working 24//7 raking and removing] and it was quite rocky in areas as well as being shallow..but we still enjoyed it...the pools were lovely tho and easy to get to!
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El Dorado Seaside Suites: Incredible Resort
This resort has very friendly hard working staff, amazing food and couldn’t be any cleaner. Only downfall this past visit was the seaweed on the beach, but the workers worked non stop to try and clear it. Not the resorts fault just mother nature’s.
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Barcelo Maya Palace: Great resort with a few flaws.
This hotel was beautiful, clean and very well groomed grounds. The service staff were very attentive, friendly and polite. The specialty restaurants provided excellent food and selection.
On the negative side, we were very disappointed with:
1.) The buffet food. Although there was a good variety for both breakfast and lunch, any foods that were not specifically ordered and cooked on a grill were cold, when they should have been hot.
2.) The beach. We loved the fact that we could [... read more]snorkel from the beach and that it contained coral reefs, however, the shore was stony and following a windy day with wave action, there was a great deal of weed on the beach which was not cleared for several days.
3.) Adult only pool was wonderful but often didn't have enough chairs for the guest demand.
4.) It was unfortunate that the entertainment did not commence until after 10:00 p.m. which we found late after a full day of activities in the sun.
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Bahia Principe Explore Coba: Wonderful Holiday!
My husband and I really enjoyed our stay at Grand Bahia Principe Coba. Melanie Johnson did a great job recommending this to us. Staying at the Premier Coba site was a perfect choice. We had great service from all the staff and the facility was beautiful. One item that I particularly enjoyed was the bottled water. Bottled water was plentiful and all the restaurants provided bottled water as a staple, the ice is also made from bottled water so no need to worry about getting sick from that. T[... read more]he food was excellent everywhere, the Gourmet Restaurant was exceptional. There is always entertainment and activities at the pools and lobbies. Overall this was a great holiday and I would definitely recommend it to anyone. I would also recommend Melanie, she did a great job!
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Blue Bay Grand Esmeralda: Blue bay - fantastic food
Everything was great, was a lot of seaweed at the beach, but that is everywhere apparently, didn't affect us......also buildings are very dated, which didn't matter other than the bathtub design. The staff is great and the food is excellent. You can swim in the ocean....a nice lazy river is a ten minute walk from the beach.
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Ocean Coral Riviera Cancun: Disappointed!
At a glance, the hotel is very pretty. Grounds are very well kept and clean. Service staff are very friendly and work very hard. I feel we paid quite a bit of money ($2,139.00) on the pretense we were to receive luxury service. We paid additional fees for the "Sapphire Club" All inclusive-Ocean view and I'm not sure how it is even categorized. As for ocean view- the only way to view the ocean was to step out to the railing on the terrace and crank your head to the left. We were suppose to be pro[... read more]vided with queen-size beds, had doubles. When we first checked-in we received a "sales pitch" about upgrading to "Privilege", and we told the cost would range an additional $60-$75 US. per person, per day!! We also discussed meals, since we had paid for all-inclusive, we were told À la carte dinners are unlimited, no reservations required, but when we went to each restaurant, we were told the Privilege had actual reservations, which left us standing, waiting in long line-ups, and or having to go back to our room and order a simple burger & fry! Also, the alcohol provided at this level was less than good, but I was told if I had "Privilege" I would have premium selection or I could purchase it for $5.00 a glass. Our mini-fridge was re-stocked each day with 2 beers and when asked to have 2 each were told, no!
So all in all, the weather was great.. and I enjoyed our excursions but I would not return or recommend this resort to anyone.
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Paraiso de la Bonita: Great place but.....
This is a super relaxing place,great service , accomadations and food. Unfortunately the beach was unswimable and one day in particular smelled like a sewer. Too bad the seaweed is piled high on the beach and a big tractor goes back and forth in front of the lounges carrying this smelly stuff to who knows where. They have a nice covered bed on the beach which they say costs 160. US and it remained empty the 5 days we were there. Well there was only a few people who braved laying on the beach in [... read more]the first place. The pools however were great especially the salt pool.
I will not return unless the beach is totally cleaned and the water swimmable. Hopefully this will happen! In the meantime they should be slashing the prices!!
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Dreams Jade Resort and Spa: Exceptional Resort
the grounds were kept in impeccably clean condition
Food was exceptional
Named brand alcohol
rooms were beautiful
pools were clean
overall resort was very picturesque
beach was stunning
staff friendly and attentive
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JOIA Paraiso by Iberostar: Paradise = Paraiso
It is very easy to describe your vacation at Iberostar Grand Paraiso.........."Paradise". Just as the dictionary describes it: A place of great beauty and happiness.
Upon entering the main lobby you are stuck with a view of a botanical garden directly in front of you......One of the largest we have seen indoors. Your mouth opens wider when you look up and see a Sistine chapel equivalent ceiling. Leaving the main lobby you enter a causeway that highlights a gondola on the right, ultimately bri[... read more]nging you to a lobby the Super Bowl could have been played in. The only difference was that you could have eaten off this marble floor, it WAS that clean. Our room was off this lobby.
The beauty and cleanliness continued outdoors. It appears every blade of grass, bush, tree or flower is manicured. These appear to be expertly placed throughout the property and around the larger salt water pool and slightly smaller fresh water pool. This is all accented by the architecture of the buildings themselves and various columns surrounding the pools and walkways.
Beauty is not only on exhibit with the property, buildings and overall grounds, but most importantly it is displayed by the staff of the Grand Paraiso. It is their overall approach to you - can we get anything for you, do you need anything, how can we be of service.
Specifically, I want to highlight a few individuals who made our vacation most special, and one of the best ever.
We had pre-booked a few a la carte restaurants before leaving home. The others were expertly booked upon arrival by Maili at the building 72 concierge. She may be small in stature, but she stood very tall on results. Some of these reservations we changed numerous times during our stay, and on each occasion Maili delivered, without hesitation. She also surprised and overwhelmed us with rose petals at our dinner table one night, followed by rose petals leading to our hot tub and bed. The whole arrangement was very spectacular and very thoughtful.
Any fantastic vacation is always as a result of the people that do what they believe is small or inconsequential. However to my wife and I, these all added up, to really be a big deal and leave a genuine impression of caring:
* Marcelo, Humberto, Juan, Joel and Santiago (aka Ryan Gosling) - the pool team
*Upon request, collectively each day, these gentlemen offered suggestions on best options for dinner per our selected restaurants. In each occasion, they were 100% spot-on.
*Marcelo, upon request and without hesitation applied sunscreen to my and many other individuals backs
*Humberto and Joel found cushions and additional chaise loungers when they heard we were looking for some
*Juan, took the time from his busy schedule to retrieve the Gourmet restaurant menu, so we could discuss and choose the best options for us. He actually ran on his injured leg, so that we were not left waiting
* Santiago (aka Ryan Gosling) went out of his way to find my wife a comfortable floaty that would accommodate her sore back
We spent time on the beach, a few days by the larger salt water pool, but mostly we camped out at the fresh water pool. Our decision was mostly based upon the incredible service offered by Mirna. You were never left wanting for anything while Mirna was on duty. A little known fact we discovered a few days into our vacation. Mirna makes her own drinks, as she is also a licenced bartender. Her margarita's were the best we have had anywhere. She always appeared just as you were thinking about another beverage, her timing and service was impeccable.
The activity team was great as they positioned all activities with enthusiasm, but were never pushy. We participated in the excellent aquafit classes run by Ivan M. and Eloy (Teddy Bear).
You cannot complete a review without mentioning the incredible quality of the food offered, as well as the plentiful options. Toni's was our favorite, but they were all incredible, as was the service. A special shoutout to Javiar (Toni's), Olivia (Bella Vista), Alberto (Bella Vista) and Jordan (Gourmet). Olivia made gluten free options for my wife upon request. Jordan, upon hearing the conversation between the table beside us and my wife and I made our evening. We were discussing how we each enjoyed our wine selection. Jordan set up a private wine tasting allowing each couple to sample and choose the best. This was in addition to Jordan's incredible and attentive service.
Wine tasting was also offered by the resort sommelier, Richard. Richard did an excellent job featuring many interesting and outstanding red and white selections.
Our last night capped off an incredible week of very happy and enjoyable times. Upon completing an excellent dinner at the new Caribbean restaurant, we stepped out into an awesome live band performance. The 10 piece band was perched on a floating dock in the large pool. Their music had many people dancing wherever there was any space.
Iberostar Grand Paraiso offers a "Paradise" setting, but what set it apart from any other resort we have visited, were the incredible people that genuinely want to ensure you have the best vacation possible. All I can say is that they succeeded.
We want to join the growing number of repeat Grand Paraiso customers as soon as possible.....there is no question we will be back.
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Bahia Principe Escape Sian Ka'an: Dream vacation
The staff is what made this vacation exceptional for us. They are hardworking, friendly and always helpful. The grounds for this adult only hotel was kept immaculately. The food was always well prepared and delicious with always plenty to eat. The drinks at the bar was always stocked with my favourite type of gin 'Bombay '. On every occasion the snack bar was always well stocked.