Beautiful resort, very clean friendly people. Was disappointed with the food selection. If you ate Cuban food then it was like going to the mandarin, but as for the Canadian food selection, there was very little.
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Tessa -
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Melia Las Americas: Amazing resort!
Spectacular views, so relaxing, always feel like I am at home! Clean rooms and amenities in very good conditions. Very friendly and professional staff ; good food and entertainment!Our friend Mercedes we miss you! Looking forward to see you next year again! My lovely friend Miglen, thank you for your help and love! Thanks to all the great people we make friends with and can't wait to see you again!
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Cursha -
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Melia Las Dunas: Unfortunately the Food does matter!
Melia was a nice enough resort. Large with lots of activity but and its a big but the food was ordinary at best. I really didn't think it would matter especially at the great price but it did to all of us (Family of 4). They need more kid foods for sure. If they had Chicken Nuggets my daughter was solved. A pizza bar using real pizza sauce not stewed tomatoes would be awesome. I can't say anything was terrible but I can tell you that because of the food we won't go back. Bottom line the resort h[... read more]as potential but fell short. I hope they figure it out. My thoughts are less variety and just up the quality.
Apparently the beach is not as spectacular as it used to be.
Likely ideal for 20 somethings where the goal is drinking
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Bella -
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Tryp Cayo Coco: You get what you pay for
This is our 2nd time to a tryp resort, and also this is our 3rd time to Cayo Coco.
We just love the beach so we didn't quite care which resort we go to in Cayo Coco, so we've chosen Tryp on a bargain price.
The hotel looks beautiful and the pools and amenities are amazing. I went just last week with my husband and I am 6 and half month pregnant. Before we depart, I've emailed the hotel to clarify some questions, it took them a long time to get back to me but when they finally did, everything we[... read more]nt well. And they have kept their promise to arrange more bottled water for me per day, that was very thoughtful and great.
Here are some pros and cons that we've experienced from the hotel, hope this will help for whoever is thinking on a trip there.
HOTEL ROOM:
We stayed a bit further from the pool and the stage because we requested peach and quiet, so the hotel upgraded us to a Ocean view when we got there. The view is stunning but the room was not the cleanest. There are two double bed in the room instead of one king bed (which we've requested). We didn't want to make a big deal so we stayed in it, but just the 2nd day we were there, one of the double bed leg broke. Thank goodness I wasn't sitting on it at the time, otherwise the shock for the baby and I would be unthinkable. My husband was trying to fix it himself (he is very handy), but after he checked out the bed, he said those legs are temporarily nailed on to the bed, and the plastic legs broke, there is no way he can fix it... So we stayed on one double bed for the rest of our vacation. It's a bit tight since I have a big belly, but we've managed. So a world of advise, please double check your room equipments.
Other than that, we just found the room is not as clean as we'd expected. We've killed two cockroaches during our stay which freaked me out, as soon as we came back home, I've sensitized and washed every possible thing I could. We've found the cockroaches on our last day of staying, so I only had one sleepless night. But if you are afraid of bugs like I am, please re-consider...and we think the cockroaches are coming from the AC vent, because they are extremely dirty. You know how duct can get dirty if no one cleans it for a long time.
RESORT:
The resort however, it's stunning. We loved the pools, and we love the beach. We've also been to another resort (Memories Caribe) in Cayo Coco, their beach is better than Tryp if you want to compare. Their beach is a bit more calm and steady. We found the beach at Tryp is a big choppy, but still beautiful and blue water white sand, you can't ask for more. As for the water sports, we don't think there are lots of complimentary water sports with the resort. You will have to pay for snorkel if you want to.
The pools are nice, they have two big pools and one small pool far from the main pool. That's where we mainly rest ourselves everyday since our room was not our favourite through out the trip.
FOOD/BEVERAGE:
I did not drink any alcohol due to my pregnancy, but my husband did. He has no complain, but just one thing we've noticed on our last day there...
If you want pineapple juice, or any other juice, the only bar has it is the lobby bar. My husband loves pineapple juice and pineapple rum, but the pool bar, restaurant bar, snack bar all said they don't have any pineapple juice. Until we were ready to board out bus, we asked the lobby bar, they said they have it. So if there are some drink you don't get at the pool bar, try the lobby bar, they seems to be a bit more variety.
We did not bother with a la carte, we stayed with buffet. The buffet is great, all the staff are very nice, especially the grill and the cook stations. You won't have any problem eating at this resort, as a pregnant woman, there are lots things I wasn't suppose to eat, but I did anyways, I had no problem with my stomach. So I'd say food is pretty good at Tryp.
CHECK OUT:
We were going to pay for late check out, but the front desk told us they will provide a courtesy room for us to change into. So we did not bother with the late check out. At Memories Caribe, we were able to book our courtesy room for a certain time period, so we were going to do the same thing here, but they told us they don't book courtesy rooms, first come first serve.
So when we come back to ask for the courtesy room, she told us to go LINE UP at room xxx. No room key, she said someone is there already. We went there, people opened the door and was shocked. They said the front desk told them to bring the room key back once they are done. Also there is no fresh towels in the courtesy room, my husband has to ran back and force from the front desk to the room to ask for towels, but in the end, there were still no towels (even though the front desk said they've sent towels). So we just dried off with our own clothes. While we were showering, there are other people opening the door with the key, and thank goodness my husband was guarding the door for me, otherwise it would be a disaster...
Overall, we think it's worth what we paid for, but wouldn't pay more than what we paid for to come back to this resort. They are suppose to be a 4 stars resort, but we think for a 4 stars resort, there are way too many complaining to do. Sure enough the pool, the beach and the food made us happy, but still we shouldn't have that many unhappy experiences.
Hopefully Tryp will improved their maintenance on their rooms and also the coordination of their services. We just don't want other people to struggle and frustrated by what we went through.
Room Tip: Double check your bed, make sure they are steady. Also bring bug sprays, they do have cockroaches in...
See more room tips
Stayed August 2014, travelled with family
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Tigger 14 -
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Melia Nassau Beach Resort: The Resort was nice..
Resort was nice... Hotel is under renovations, but it didn't bother us... The only thing I didn't like was the Hotel Mattress was AWFUL.When it was a Sheraton Hotel the Mattress was amazing.. Mine you could feel the springs...
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Julia34 -
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Melia Las Dunas: amazing resort for family
Everything was great. Except it was a bit big place. It took us 3 days to really orient ourselves between the lobby to the room beach or dining area. Excellent food with various choice. Beach was the best so far I have seen.
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Serrano -
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Melia Las Americas: Amazing Resort
My daughter and I just spend a week at Melia Las Americas and we couldn't have been treated any better. The hotel is fabulous, the food great and the service exceptional. We were treated like queens :).
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Branka -
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Melia Buenavista: Amazing place.
Great place for people who are looking for nice quiet vocation. Excellent beach, rooms, service. From the moment you enter you will be pleasantly surprised.
Almost everyone is there to make you vocation great experience. From gardener to the manager. I would definitely go again.
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DCYM -
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Melia Peninsula Varadero: Disappointed
Stayed there from Aug 20-27, 2014! Arrived at the hotel around 11:30 am; some people from my group were assigned rooms immediately, we were told our room was not ready until 1! Checked back around 1:30 and room was still not ready then was told to check back around 2:30! Checked back at 2:30 and room was still not ready then finally was assigned to our room at 3:45! I understand the official check in time is at 4 pm but when a guest arrives early, front desk should inform housekeeping to put a p[... read more]riority to clean the assigned room! After all, the check out time is at 11 and it shouldn't take over 4 hours to turn around a room!
When we got to our room 2621, it has a strong musty and cleaning chemical smell! Decided to stay in the room instead of going back to front desk to ask for a room change after being in transit for over 12 hours!
I have travelled extensively to the Caribbean and this was my first time to Cuba! I was told by my friends to have low expectations on the quality of food and they were right!
What troubled me the most is the way they handle meat at the grill station, they allowed the raw meat to come in contact with the cooked meat! Major no no for food contamination!
This would be my first and last time staying at a this resort!
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Beachreader -
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Sol Cayo Santa Maria: Sol - Relaxing - Great beach
Sol is older, and not the fanciest, but it is a great place to relax. The beach is outstanding, uncrowded, plenty of shade palapas, snorkelling right there in wading distance. The rooms are fine, everything works (water, etc) beds aren't bad. Booze is plentiful and staff are generous with the pouring. We like the spaghetti bolognaise and the pizzas near the beach. Uncrowded, relaxed, great beach, no hassles.
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Jojo2014 -
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Melia Cayo Santa Maria: Wonderful resort love it
This is our 4th time at the Melia Santa Maria.
The employee's of the resort go well beyond what is required of them. I love that they keep things Cubin. It not commericalized at all . When I go away I want to feel I'm in a tropical location not see a McDonalds or Starbuckets. The rooms are clean and plenty food options. The Beach is amazing clear clean water... white white sand plenty of chairs on the beach and poolside. I will visit again again !!
must try..
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Happy go lucky go -
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Melia Las Antillas: Expect negative surprises
Had a bad experince from day 1 . Hotel promised a balcony , as their literature says. I was given a ground floor room with a chair outside of the patio door on tyhe grass and it was called a balcony. I wanted balocony to be higher level from insects and people walking by . Then they offered 2nd flooe room facing the buses/driveway that come and go . O boy , they make noises in all sorts of times, day time, evening , modnight . Finally we got something facing the band / music space , loud music b[... read more]ut at least it ended at 11pm..... everynight !
Bell boy think he is the president of Hotel , or Apple or IBM. Can not talk to him while he is smoking . You have to wait . He expects you to carry the luggages unless you can not ....
on the positve , the buffet area has air conditioning . Nice.
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Superyannie -
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Tryp Cayo Coco: Hotel fair, amazing beach!
As stated above, as far as the hotel goes, I would rate it not more than "fair". It was our 2nd stay at this hotel, and compared to 2 years ago, not much has changed. At our last stay, we were told (and saw ourselves) that "renovations" were started, but 2 years later, not much has changed. We asked to stay in a "renovated" room, and when they took us to take a look to see if we would be happy with it, well, all that changed was the ceramics on the floor, that's it! Plus, this was all the way in[... read more] block 12 (if I recall correctly) which was not at all convenient since it was far from the main lobby. We asked to be placed in block 6, which is where we stayed the last time, close to everything, and the room was just as "renovated" LOL as the one they showed us in block 12. Food was ok, we managed + the lobster was quite good at the seafood resto, wife and I ate there twice. Drinks were very very disappointing, couldn't get a decent rum & coke, coke as flat as pancakes :(
Other dinks were hit & miss. Cuban staff as friendly as they get, but this time around there were some, very few, with not the same friendly Cuban attitude, but hey, we all have bad days...I guess?! Apart from the negativity, we now have been to Cuba 5 times as a family, and the reason is simple....Beautiful Beaches!!! We are not picky when it comes to food so we get back just fine, however I do believe it is time that this hotel gets a major facelift, I know people that have been there at least 20 years ago, and 20 years later not much has changed :(
***Not sure if I would recommend***
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Priya -
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Melia Las Dunas: Amazing Resort!!!
This is an amazing resort and I truly enjoyed my stay there. The beach alone is fantastic, its close enough to walk and the water is pretty calm and clear.The hotel is a little far from the airport which was a little disappointing. The service here is great, all the staff is friendly and helpful. The hotel grounds are kept in great condition and is always clean.We had building 9 which is a little farther from the beach and the lobby but we enjoyed the walk. The rooms were cleaned everyday howeve[... read more]r, some of the bed sheets and towels were quite old and had stains on them. Apart from that, there was nothing to complain about for the rooms. I would suggest a room on the second floor to avoid the geckos and bugs. The food was good at the buffet. A great variety to choose from, but it can get boring since it's pretty much the same food everyday, with the exception of a few items. Sadly, there were no lobsters during our stay. There are many activities taking place throughout the hotel and there is something for everyone to enjoy such as the kids club, night performances, pool activities and more. Overall, I had an great time at this hotel and will definitely be coming back soon!
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Double l -
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Melia Las Dunas: verynice
needs more entertainment at the pool quiet pool needs back ground music rooms r big had a hard time getting beer in room towels were hard to get otherwise good time hadoooooooooooooooooooooooooooooooooo
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Hafa24 -
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Melia Cayo Santa Maria: Good times at MCSM
Travelled with my brother and 3 friends to MCSM,having been there before,i
highly recommended it.My friends have travelled all over but just loved this
place.Girls loved the beach grill.Service overall was terrific.All of us will return
next April.Can,t wait!
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Laws8660 -
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Melia Las Dunas: Amazing time, no complaints!
The hotel is quite large but everything you need is easily assessible. the beach is stunning and the whole resort is well maintained. It is good for couples as there is a quieter side as well as for families.
At first we weren't sure about the service but once we found the people we liked and they got to know us we couldn't have been happier!
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Stef -
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Sol Varadero Beach: Good Resort
The hotel was very good, all was wonderful with the exception of the food....could be better. I might add that this might not be the hotel only but it seems that in Cuba the food served at most hotels in Varadero needs improvement.
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Jess16 -
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Melia Marina Varadero: Melia Marina exceeded my expectations!
Amazing, speedy service from the most friendly and helpful staff! This was my second trip to Cuba and my first stay at Melia Marina and I honestly won't be going anywhere else. The resort was safe, clean, and modern. The rooms have every comfort you could possibly imagine and the resort has a lot of extras (nightly shows, bowling, stores, fishing, night clubs, bars etc) to keep you busy for the entire trip! With an amazing view from either side of the hotel, you won't be disappointed! I didn't l[... read more]ike the food on my first trip to Cuba, so I didn't expect much better this time...but I was mistaken. The food at Melia Marina was delicious and they had a large variety to choose from! I can't wait to return. The pictures on their website don't even do the resort justice, it's a must see!
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Pattyoky -
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Melia Peninsula Varadero: You don't always get what you pay for :(
The resort was okay and clean. Best part was the Japanese restaurant, Jose was an awesome host. There were 7 of us travelling together and we paid 40 each for an upgrade, for the elegance package which was suppose to include a bottle of rum, bathrobes, extra dinner reservations and Beach party.... unfortunately even after repeated attempts with our travel rep, we didn't get our robes and two rooms didnt receive their rum... extra dinner reservations were given to anyone who asked whether they pa[... read more]id the extra or not, and the Beach party was lame. I would recommend the hotel if you get a good deal on the price, but save your money on the upgrade, the bottle of rum we got in our room can be bought at hotel market for $3.10 and our upgrade costs us $80.00 per couple...
The people in cuba are very friendly, and it is very safe. I would recommend you take a trip to Havana, the culture and history is beautiful. We took a private tour, instead of getting on the bus. It was more personal and we got to see so much more. Ask around for the best prices.