Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Jenandneal  - 

Verified Purchaser

Melia Peninsula Varadero: Melia peninsula veredero

Beautiful resort, very clean friendly people. Was disappointed with the food selection. If you ate Cuban food then it was like going to the mandarin, but as for the Canadian food selection, there was very little.

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Tessa  - 

Verified Purchaser

Melia Las Americas: Amazing resort!

Spectacular views, so relaxing, always feel like I am at home! Clean rooms and amenities in very good conditions. Very friendly and professional staff ; good food and entertainment!Our friend Mercedes we miss you! Looking forward to see you next year again! My lovely friend Miglen, thank you for your help and love! Thanks to all the great people we make friends with and can't wait to see you again!

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Cursha  - 

Verified Purchaser

Melia Las Dunas: Unfortunately the Food does matter!

Melia was a nice enough resort. Large with lots of activity but and its a big but the food was ordinary at best. I really didn't think it would matter especially at the great price but it did to all of us (Family of 4). They need more kid foods for sure. If they had Chicken Nuggets my daughter was solved. A pizza bar using real pizza sauce not stewed tomatoes would be awesome. I can't say anything was terrible but I can tell you that because of the food we won't go back. Bottom line the resort h [... read more]

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Bella  - 

Verified Purchaser

Tryp Cayo Coco: You get what you pay for

This is our 2nd time to a tryp resort, and also this is our 3rd time to Cayo Coco. We just love the beach so we didn't quite care which resort we go to in Cayo Coco, so we've chosen Tryp on a bargain price. The hotel looks beautiful and the pools and amenities are amazing. I went just last week with my husband and I am 6 and half month pregnant. Before we depart, I've emailed the hotel to clarify some questions, it took them a long time to get back to me but when they finally did, everything we [... read more]

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Tigger 14  - 

Verified Purchaser

Melia Nassau Beach Resort: The Resort was nice..

Resort was nice... Hotel is under renovations, but it didn't bother us... The only thing I didn't like was the Hotel Mattress was AWFUL.When it was a Sheraton Hotel the Mattress was amazing.. Mine you could feel the springs...

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Julia34  - 

Verified Purchaser

Melia Las Dunas: amazing resort for family

Everything was great. Except it was a bit big place. It took us 3 days to really orient ourselves between the lobby to the room beach or dining area. Excellent food with various choice. Beach was the best so far I have seen.

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Serrano  - 

Verified Purchaser

Melia Las Americas: Amazing Resort

My daughter and I just spend a week at Melia Las Americas and we couldn't have been treated any better. The hotel is fabulous, the food great and the service exceptional. We were treated like queens :).

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Branka  - 

Verified Purchaser

Melia Buenavista: Amazing place.

Great place for people who are looking for nice quiet vocation. Excellent beach, rooms, service. From the moment you enter you will be pleasantly surprised. Almost everyone is there to make you vocation great experience. From gardener to the manager. I would definitely go again.

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DCYM  - 

Verified Purchaser

Melia Peninsula Varadero: Disappointed

Stayed there from Aug 20-27, 2014! Arrived at the hotel around 11:30 am; some people from my group were assigned rooms immediately, we were told our room was not ready until 1! Checked back around 1:30 and room was still not ready then was told to check back around 2:30! Checked back at 2:30 and room was still not ready then finally was assigned to our room at 3:45! I understand the official check in time is at 4 pm but when a guest arrives early, front desk should inform housekeeping to put a p [... read more]

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Beachreader  - 

Verified Purchaser

Sol Cayo Santa Maria: Sol - Relaxing - Great beach

Sol is older, and not the fanciest, but it is a great place to relax. The beach is outstanding, uncrowded, plenty of shade palapas, snorkelling right there in wading distance. The rooms are fine, everything works (water, etc) beds aren't bad. Booze is plentiful and staff are generous with the pouring. We like the spaghetti bolognaise and the pizzas near the beach. Uncrowded, relaxed, great beach, no hassles.

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Jojo2014  - 

Verified Purchaser

Melia Cayo Santa Maria: Wonderful resort love it

This is our 4th time at the Melia Santa Maria. The employee's of the resort go well beyond what is required of them. I love that they keep things Cubin. It not commericalized at all . When I go away I want to feel I'm in a tropical location not see a McDonalds or Starbuckets. The rooms are clean and plenty food options. The Beach is amazing clear clean water... white white sand plenty of chairs on the beach and poolside. I will visit again again !! must try..

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Happy go lucky go  - 

Verified Purchaser

Melia Las Antillas: Expect negative surprises

Had a bad experince from day 1 . Hotel promised a balcony , as their literature says. I was given a ground floor room with a chair outside of the patio door on tyhe grass and it was called a balcony. I wanted balocony to be higher level from insects and people walking by . Then they offered 2nd flooe room facing the buses/driveway that come and go . O boy , they make noises in all sorts of times, day time, evening , modnight . Finally we got something facing the band / music space , loud music b [... read more]

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Superyannie  - 

Verified Purchaser

Tryp Cayo Coco: Hotel fair, amazing beach!

As stated above, as far as the hotel goes, I would rate it not more than "fair". It was our 2nd stay at this hotel, and compared to 2 years ago, not much has changed. At our last stay, we were told (and saw ourselves) that "renovations" were started, but 2 years later, not much has changed. We asked to stay in a "renovated" room, and when they took us to take a look to see if we would be happy with it, well, all that changed was the ceramics on the floor, that's it! Plus, this was all the way in [... read more]

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Priya  - 

Verified Purchaser

Melia Las Dunas: Amazing Resort!!!

This is an amazing resort and I truly enjoyed my stay there. The beach alone is fantastic, its close enough to walk and the water is pretty calm and clear.The hotel is a little far from the airport which was a little disappointing. The service here is great, all the staff is friendly and helpful. The hotel grounds are kept in great condition and is always clean.We had building 9 which is a little farther from the beach and the lobby but we enjoyed the walk. The rooms were cleaned everyday howeve [... read more]

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Double l  - 

Verified Purchaser

Melia Las Dunas: verynice

needs more entertainment at the pool quiet pool needs back ground music rooms r big had a hard time getting beer in room towels were hard to get otherwise good time hadoooooooooooooooooooooooooooooooooo

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Hafa24  - 

Verified Purchaser

Melia Cayo Santa Maria: Good times at MCSM

Travelled with my brother and 3 friends to MCSM,having been there before,i highly recommended it.My friends have travelled all over but just loved this place.Girls loved the beach grill.Service overall was terrific.All of us will return next April.Can,t wait!

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Laws8660  - 

Verified Purchaser

Melia Las Dunas: Amazing time, no complaints!

The hotel is quite large but everything you need is easily assessible. the beach is stunning and the whole resort is well maintained. It is good for couples as there is a quieter side as well as for families. At first we weren't sure about the service but once we found the people we liked and they got to know us we couldn't have been happier!

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Stef  - 

Verified Purchaser

Sol Varadero Beach: Good Resort

The hotel was very good, all was wonderful with the exception of the food....could be better. I might add that this might not be the hotel only but it seems that in Cuba the food served at most hotels in Varadero needs improvement.

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Jess16  - 

Verified Purchaser

Melia Marina Varadero: Melia Marina exceeded my expectations!

Amazing, speedy service from the most friendly and helpful staff! This was my second trip to Cuba and my first stay at Melia Marina and I honestly won't be going anywhere else. The resort was safe, clean, and modern. The rooms have every comfort you could possibly imagine and the resort has a lot of extras (nightly shows, bowling, stores, fishing, night clubs, bars etc) to keep you busy for the entire trip! With an amazing view from either side of the hotel, you won't be disappointed! I didn't l [... read more]

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Pattyoky  - 

Verified Purchaser

Melia Peninsula Varadero: You don't always get what you pay for :(

The resort was okay and clean. Best part was the Japanese restaurant, Jose was an awesome host. There were 7 of us travelling together and we paid 40 each for an upgrade, for the elegance package which was suppose to include a bottle of rum, bathrobes, extra dinner reservations and Beach party.... unfortunately even after repeated attempts with our travel rep, we didn't get our robes and two rooms didnt receive their rum... extra dinner reservations were given to anyone who asked whether they pa [... read more]

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