Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

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Catalonia Playa Maroma: Good value fo the dollar,

We had a very relaxing week, updated rooms and restaurants since we were here years ago. Beautiful grounds with lots of outdoor furniture to play games, eat, drink, whatever. lots of sun lounges on the beach. Food quite good but hot food cold or warm at best in the buffet. Beach good but loads of seaweed right now so you have to walk through it to get into the ocean. Didn’t stop us from swimming every day.

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Private  - 

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Secrets Akumal Riviera Maya: Beautiful Resort

This hotel is beautiful in every way from the spacious rooms, very comfortable beds with soft sheets, large balconies, beautiful beach which you can snorkel directly from, beautiful tropical grounds and delicious food. Two things wrong: public beach directly in front of the resort which opens it up to all sorts of people including screaming kids and crying babies, something you don't want when you go to an Adults Only resort. We are beach people, so spend all our time on the beach and had to l [... read more]

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Pamela  - 

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Bahia Principe Escape Sian Ka'an: TAKE A PASS ON THIS HOTEL

This hotel offers terrible rooms with single beds, and supposed suites which are as small as a closet. Staff are wonderful, some of the best. Falsely advertised as a five star, it features improper AC, lack of storage for your clothes, a near impossibility to attain seating in the ala carte restaurants. We were unable to obtain seating in most of these restaurants, and not once were they fully seated. In fact at half seating capacity at best. They prefer to hoard you into a poor buffet,  [... read more]

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Private  - 

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Bahia Principe Explore Coba: Large complicated complea

Has many good features, ( Clean, relatively friendly staff and could hire more ) but overly too big and difficult to find your way around Many bars but drinks are inconsistent and overall poor. Food is average.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Bahia Principe Sian Ka’an

Spotless facilities and rooms. Could use more storage area and places to hang your wet items. Sleeping accommodation for third person in Jr. Suite was basically cushions on the floor and not very comfortable. Free WiFi was a joke. It was really a pitch to purchase premium service. Despite these instances still had a great time and would return.

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Private  - 

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El Dorado Casitas Royale: Highly recommended

We stayed at the resort Feb 21-28 '18. Wonderful experience. Exceptional staff. Food is above par for most resorts esp. the sea food, veggies and salads - because most veggies and greens are grown in the resort's own greenhouse, it is super fresh and no concerns about getting ill. House wines are very acceptance. Good selection of premium spirts. We'd recommend spending the extra money and upgrading to a swim-up Casitas. Not a great resort if you like the beach - it is well mainta [... read more]

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The 2amigos  - 

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Grand Sunset Princess: Amazing Resort.. We will be back again

This was our second time. To. This resort and it did not disappoint once again. Very easy to navigate around. rooms are spacious and modern. Food is excellent. Love this resort.. Beach was a bit washed away in platinum and adult area but still great none the less. THX you Trip Central and Thx you Grand Sunset Princess😁 WE will be back again

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Lovely resort

The grounds, rooms and all facilities were very clean. FOod was good to excellent in all the restaurants we tried including the buffet. Had trouble at checkin and with the air conditioning in our first room. After 3 complaints we were upgraded and all was good. Staff very friendly. Size is a bit overwhelming at first for those used to smaller resorts. Far from town so unable to walk to a village and just browse.

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Private  - 

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Barcelo Maya Palace: awesome resort

the hotel and all the are awesome, so beautiful. Had a really relaxing vacation at the beach and pool with my daughter and her family .Great food and entertainment everything was fabulous. The pool was great although people would put their towels on the chairs early and you would not get enough chairs to sit together. There was not enough shade at the pool was very hot at times .

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Private  - 

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Valentin Imperial Riviera Maya: Amazing & unique resort

This resort is very well managed Landscaping is unreal , very well design , secure, very well maintained. The bldg. , the room is spacious , hot water in quantity & lot of water pressure. The restaurants are fantastic, the food is excellent, tasty & very good selection We can walk the beach both sides of the resort. For me , there was a lack of water sport...but there nothing can be done to ameliorate the situation. Facing directly the ocean, most of the time it's really too choppy to adve [... read more]

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Private  - 

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Catalonia Yucatan: Wonderful Vacation

The grounds and facilities are perfect. The beach could be a bit larger, with more capacity, but we managed to find a place to enjoy the sun and surf every day. The food was great - the resort clearly made a big effort to provide a large variety, great presentation, lots of fresh items. Nothing was lacking.

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Hynesy88  - 

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Ocean Riviera Paradise: Great resort

The staff, food and grounds were amazing !!! Best food I have eaten in Mexico My only one complaint they didn’t stock the coffee or face clothes in the room about 2 days in. For a big resort there was never a line up or a crowed pool

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Awesome!

Clean, lots to do, great variety in food and restaurants. Loved the pool table, bowling alley, and ice cream! We stayed for two weeks in the Eden building. View of beach, jungle, and pool. Added touches were great, water pressure, slow close toilet seat. Awesome. Lol

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: perfect everything!!

The atmosphere, the rooms, the pools, the bars, the staff, the cleanliness, the towel exchange, the shopping and the excursions that are available are reasons that we will be going back. Everyone tells us to try another all inclusion at a different location but this one was so perfect both times we were there that that seems silly to us.

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Rufus9765  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Lovely Spot to Relax

This resort is beautiful. The staff couldn't be friendlier and truly are the stars of the show. The grounds are immaculate, the food is delicious, our room was perfect and the entertainment crew are crazy talented. And, if there isn't enough to keep you amused here, you have access to three other resorts - we only made it to Akumel, just didn't have time to investigate all there was to see. The only reason we would not likely return to this hotel is the beach doesn't quite meet what we look [... read more]

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Umshoo  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Awesome, spectacular, overall well managed resortAll staff

All staff are courteous, well trained and provide competent assistance / service Transportation to and from Sian Kan to the beaches and restaurants is efficient and the drivers are again courteous and competent Restaurants serve excellent food , exception is Mikos Restaurant where both food and service are sub-standard- salmon was badly prepared; I was twice served dessert- one of which I had not ordered, and the other which I ordered, in both cases the quality of the dessert was poor. One o [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Nice resort

We liked the resort. The food was quite good. The service staff were very polite. The downside was that there is no direct ocean access. There are retaining wall so there are a couple of small wading areas into the water but you can't go out in to the waves. The photos of the resort do not show that clearly. It appears as though there is clear access. For that reason alone, we won't go back to this resort.

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Quiet and relaxing resort

Was comparable to other 5 star locations we have been to in the area. Food was great, service was prompt and friendly, drinks were cold and plentiful. A/C was a bit lacking (room was set as low as it goes, 22, and it was VERY humid even with the fan on high the whole stay, sheets and clothes were always damp as a result)- this is a very MINOR complaint and would not stop us from returning. Beach was as advertised and reviewed so no surprises there. Quiet resort, but there is a lot of action next [... read more]

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Dwight  - 

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Selection Riviera Cancun: Resort good value as long as swimming in Ocean does not matter to you.

The was a very clean well ran establishment. Pools were nice food was good. People working there was great. No major rush to find a chair since there were enough good seats for everyone. Evening shows were good. The only major negative was for all resorts in this area is the beach. Sea week more than 1 foot high daily Sharp rocks in water Impossible to swim in the Ocean here. The reef that runs down past these hotels make it impossible to enjoy the water in the Ocean. Beach sand nice but swimmin [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Nice resort

Water at the beach was brown. Didn't want to go in. Pools were nice. Got sick ever day from the food. Spent a lot of time in the washroom. Food was always cold. Not a lot of shaded areas to sit by the pools. Didn't like having to pay for lost hotel or pool cards. Not a lot to do unless you paid for an excursion.

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