El Dorado Seaside Palms: Wonderful Culinary Getaway!

We were amazed at the quality of the place! The food, staff and cocktails were definitely 5 star and worth going for - not at all what you’d expect at an all inclusive. Go for the swim up suites and the more attractive Sensimar side. (The Eldorado side isn’t nearly as attractive). Local excursions into neighbouring Tulum were easy to coordinate independently.

Royalton Riviera Cancun Resort and Spa: Beautiful Resort

We just returned from the Royalton Cancun.We were in a swim up suite in the Hideaway Section with Diamond service.We were very pleased with this resort.The rooms were very comfortable and well maintained.Food and service was terrific.Room service was quick and dependable.Not once were we bothered with anyone selling anything.The butlers were wonderful(Jose and Alavero).All staff members were very pleasant and always seemed happy to serve us.Pool towels were never an issue.We are very happy we fo [... read more]und this resort and we will return.

Bahia Principe Explore Coba: Fantastic experience

Nothing but good reviews for this resort. The staff were beyond friendly, the rooms were great, beautiful pools and beaches. Food was incredible. Resort was very big, and transportation was always available to the different locations around the resort. Never had to wait more than 5 minutes. Would 100% go back.

Blue Bay Grand Esmeralda: Great resort!

Amazing housekeeping staff! Some issues with our room but maintenance fixed them within an hour of our arrival. Wait staff were awesome and remembered your coffee/tea order from day to day. Buffet food could be hotter but great variety of food. Trolleys rarely run so be prepared to do some walking from the lobby to the beach and back, not a long walk but could be very hot at times. Lots of wildlife visible, deer, iguanas and coatimundi, thankfully didn't run into any crocodiles but there was a w [... read more]arning sign posted behind the BBQ area. If you're taking an excursion early in the am, the buffet doesn't open until 7:00 am(our pick-up was for 06:30. There were no exterior lights on for half the resort or around the pool area, when we walked up to the lobby on the early day. Fortunately we had a flashlight as we almost ran into a deer on the sidewalk

Hotel Xcaret Mexico: Amazing

This hotel property is absolutely stunning. I thought the lack of onsite entertainment would be an issue but it was not. So many different pools, lagoons and rivers to swim, snorkel and boat in that we didn't miss it. If we had too much sun, we simply went to one of the included parks. The food was delicious and the service was outstanding.

Bahia Principe Escape Sian Ka'an: Enjoyed our stay

My husband and I are fairly new to the concept of all-inclusive resorts. Things we enjoyed about our stay: 1. Convenient airport transfers. 2. The location - very central to access Mayan ruins at Tulum, Coba and Chichen Itza and away from the bigger tourist centres. The Tulum ruins were only 15 minutes away taking the local collectivo vans. 3. Sian Ka'an is one of five resorts connected by trams. Mostly full access to different types of resorts allowed us to try out different locations. 4.  [... read more]Cleanliness - our room and all resort bathrooms were spotless. 5. Friendliness and helpfulness of staff. 6. The beach. The beach is private and kept immaculately clean. We never had any problem finding a chaise and shade palapa in the Sian Ka'an section. The things we didn't enjoy relate more (I think) to the nature of all-inclusive resorts as opposed to criticism of Sian Ka'an 1. Food quality. Aside from a very good meal at Alux (Sian Ka'an) and a good meal at Los Corales (Brazillian Grilled Meat, Tulum Resort) we found the food to be mediocre. Some food was obviously made from powder and juices seemed to be mixed with tang-like fillers. There is lots of choice so we tried to stick to the least processed food - had lots of salads and fruit which was fine. 2. Buffet ambiance. The Sian Ka'an buffet had a real cafeteria feel to it. We ended up going mostly to the al la carte restaurants or the buffet at Hotel Akumal which has lovely views of the ocean and the buffet is in a separate room. 3. The hair nets staff had to wear. Not sure if this is a health requirement for all inclusive resorts but requiring all the wait staff to wear hair nets made the dining experience less than perfect. 4. The El Cenote snack bar at breakfast time (apart from the coffee machine which was excellent - way better than coffee anywhere else). For anyone interested in getting up early to go to Mayan ruins, golf etc etc, the only eating option was the El Cenote snack bar that advertised itself as a place to get breakfast. Yet there weren't any breakfast food options. Would be great if you could get something really simple like yoghurt, toast, eggs. 5. The sound system at the pools and in the lobby. The amplifiers were turned up way too loud making it impossible to find quiet little spots to sit around the pools. We eventually did find a separate section of the resort closer to the golf course that was very peaceful though the pool was quite small. Am pretty certain those that wanted to participate in all the games and activities could easily still hear with the volume turned down a few notches. 6. The extent of drunkenness. Again, not clear if that's the nature of all-inclusive resorts, but we were embarrassed with the number of people (mostly Canadians) who drank excessively. By the end of the week, a very large number of people had broken legs, arms and incredibly bruised faces from falling down drunk. Not great ambassadors for our wonderful country. While we likely would not choose to stay at an all inclusive resort again based on our experience, we would certainly recommend the Bahia Principe to any friends who really enjoy that type of vacation. We met a number of people who return there regularly and just love it.

Blue Bay Grand Esmeralda: Left to be desired

Reception: Chaotic. Got taken care by a really nice guy...who turned out to be a time share's guy that was trying to sell something. Room: Great. Got what I asked for, higher floor with an amazing gardenview (Building 8). Fridge restocked daily with 4 beers and 2x 1L water. Maid was great. Food: Not too impressed. We found the buffet limited and not very tasty. We tried 4 a la carte (Oriental, seafood, steakhouse and Italian) and none were satisfying. Beach: Didn't use it enough. Lots of weed [... read more]s though, didn't find it inviting. Pools: Big pool is fun and lively, and the beer cart guy is a good thing. Small pool by our room was great for the more quiet time. Entertainment: Adequate. Wasn't really there for that. Drinks: Beer is good. Hard liquor is perfectly fine. But you have to be a "special" member to have access to the premium stuff Staff: Depends. Bar staff, maid, cart drivers were great. Spa and time share people, just plain annoying. Sports bar: Not a sports bar, just a bar next to the theater. All in all, we overpaid for this vacation for a friends wedding. We went to much better resorts for way less money so unless you get a really good deal, I wouldn't recommend it.

Barcelo Maya Colonial: great Hotel

Good hotel Service is excellent Beach is horrible rocks all around toes get banged up from walking in the sand or swimming in the sea . Pools are great lots of chairs no worries about reserving chairs early in the morning. Not all drinks are included in the price you must pay extra for Zambuca or ryes these drinks are Premium according to them.Great people staff is friendly. No rules for restaurants they let you in with jeans and t-shirts. They let you smoke pot around the pool not im [... read more]pressed at all this is not an adult only resort .

Barcelo Maya Colonial: Fantastic vacation

We had a really good time at the Barceló Maya Colonial resort. All the staff were really friendly. The resort is kept very clean. Food was good, drinks were good, weather was awesome. We usually don't go to the same resort twice, but I would probably go back to this one.

Bahia Principe Escape Sian Ka'an: Best Resort

Everything about Luzury Bahia Principe is amazing. This was our second stay, first time was June 2016 and now Feb 2018. The staff, activities, property, rooms, drinks and food are all excellent. There are so many great a la cart options (do the gourmet!). They offer so many activities like water balloon fights in the pool, ping pong, huge chess, pool basketball, pool volleyball, water aerobics, poolside bingo, archery, tennis, basketball and so much more! There are shows put on every evening, ka [... read more]raoke and dancing. On the flip side if you prefer to veg poolside and enjoy nothing more than the sun and peace and quiet with a drink in hand, they also have pools that are more relaxed with no music. Sian kaan is the best. I would highly recommend!

Grand Riviera Princess: Good Resort

Although I would consider this Resort a 4 or 4.5 star rating, there were some areas that either needed improvement or takes away from the overall experience but it depends on what you are looking for. The beach was not good, very rocky for walking into, not great for walking along either and too far from the pools/rooms The food was hit or miss, you could eat healthy if you wanted to, all the salad fixings you want but no lettuce? Whenever you asked a questions, the employees either pretended [... read more] they did not understand you or just didn't understand english especially if you were asking for something Asked for two beds as with my daughter but they said there were none, however, people checking in after us did get two beds, how do they select this. Way tooooooo many animals on the resort, an iquana jumped on my head when I was sleeping on a lounge chair, very unsettleing and I could not relax the rest of the week. Too many other anmials such as cats, and whatever that other animal is that roams around the garbage, etc. In addition, the bed was so uncomfortable I slept on the couch two nights. Overall I thought it was a decent resort but now looking at my comments once I have written them down, I would not recommend this resort to friends. Too large for anyone who does not want to walk a fair distance for everything. The beach was at least a mile from the main lobby.

Grand Sunset Princess: Will not go back anytime soon !

The beach bed was more comfortable than the one in the room. Although tipping the room maid, did not had always the coffee supposed to be delivered. The food , with one evening exception, was at best average. And this includs the a la carte restaurants. In one such restaurants we waited for half an hour to get even a drink of any sorts and the restaurant was half empty . One beach bar serving other areas, as well, was always a 15 to 25 minutes wait, in the sun, for a drink. The entertainme [... read more]nt was ... actually wasn't ... below average, and actually worse than some years ago. Overall: no value for the money. The same feeling we had from friends that had been there recently.

Ocean Riviera Paradise: Nice resort, service not up to par

This was a very nice resort, great pools, lots of bars and restaurants. The rooms were great, everything about it was perfect except for the service. The staff there were not very friendly and the service overall was poor. It was consistently poor in every bar and restaurant, though there were a couple that seemed to care less than others. It was felt by many people I spoke to and on several occasions I wondered if I was actually invisible as bar staff literally ignored people waiting at the [... read more] bar while they chose to fuss around wiping down counters etc. At times it was laughable, but actually very annoying.

Valentin Imperial Riviera Maya: All needs were met

We had an amazing stay at Valentin Imperial Maya. Service was excellent. All staff were very friendly and helpful. Above and beyond for customer service. Food was spectacular. We had a guest in our group who is celiac and they crafted a letter for her to present at each restaurant so they would know. The chef often came out to confirm what she could eat and sometimes offered to make something off menu! We had two in our group who celebrated birthdays and there were special birthday desser [... read more]ts waiting in our rooms on two occasions throughout the week. Great activities offered by an enthusiastic events staff who seemed to remember everyone's names despite there being hundreds of people coming and going. We would go back tomorrow if we could.

Bahia Principe Escape Sian Ka'an: Exceptional resort!

We have travelled throughout the Caribbean. This was our first time to Mexico. To say the Sian Ka'an at the Luxury Bahia Principe exceeded our expectations is an understatement. It is smaller than the other 3 Bahia Principe resorts surrounding it and set "off beach" in the jungle. It was beautiful and tranquil. A trolley car system (we never waited more than 10 minutes) took us to any of the other resorts within minutes. We didn't miss being on the beach because it was so close and there was a r [... read more]eserved section for Sian Ka'an only guests. It was the best kept beach section in the area - a crew of resort employees worked all day every day to remove the seaweed that washed ashore and they were constantly raking the sand. The resort itself is only 6 years old and beautiful in every aspect. The rooms are large and have high-end finishes that I've not seen in an all inclusive style resort. The employees at the Siam Ka'an were friendly, and genuine in their efforts to provide exceptional service. From the bar servers, to the cleaning staff, we were always met with an "Ola" and friendly smile. I can't say enough about how awesome our experience was. Paridise found! We will definitely be back.

Iberostar Waves Paraiso Beach: Wonderful Hotel!!

I would think that you would find it difficult to find anything wrong with this hotel. The Hotel was one of the best that our group has travelled to and we have been travelling together for 22 years. The hotel was spotless, from your hotel room, dining halls, restaurants to the public washrooms, it was so clean. The gardens were spectacular , they were always working away on the outdoor space and even kept the walkways tidy...what an amazing hotel. There is a lot of walking here but with th [... read more]e beautiful gardens and pathways and wild life around it made for a wonderful walk. The pools were amazing and fun to splash around in, and of course from the pool swim up bar to the lobby bar, to the beach bar we enjoyed the variety of drinks made, and always with a smile!! We cannot say enough about the food, the buffet was grand with a great variety of food and we did have the opportunity to eat at the Japanese, Mexican and Steakhouse and loved them all. This is definitely a place we will be returning too....Amazing staff that was always smiling and polite....LOVED IT!!!

Bahia Principe Escape Sian Ka'an: Luxury Bahia Principe Sian Khan

The service and food at the Sian Khan was excellent. The rooms are starting to show their age and needs updating ie retiling, needs to add storage. We stayed 10 days...at the end the trolley ride to the beach starts to get to you. The grounds are well maintained and exceptional. Its a golfers paradise.

Platinum Yucatan Princess: Very good resort

Hotel was very nice,the ground was very nice, the pool was great water temperature was perfect and food at la carte was great.The buffet was fair. The service at the restaurant was great the buffet could improve a bit..

Ocean Coral Riviera Cancun: Resort for everyone

Transpo: confusing pickup at airport. Loaded into taxi vans based on resort. We watched many load while we waited an hour. Given a taxi chit for return trip. Did not realise the chit had details for Transat welcome time. Hotel Reception: fast and welcoming but no info was passed about Transat welcome. Easy check out. Friendly. Room: very clean, well stocked with water, towels etc. Comfortable beds and AC. Quiet. Food: Very good. Excellent selection of a la carte restos. Downside, resto [... read more]s filled quickly so placed on a waitlist. Grounds: well kept, pools were great. Pleasant that there was no food being brought out of restos to mess up the grounds. Beach: Very Unsatisfactory. Do not recommend resort for someone wanting a beach vacation. Very significant swath of weeds line the hotel’s entire beach front. Significant weeds also floating in the water. Most unpleasant. Not used. Vacationeers: Good mix; families, old and young. A few partiers. Party Atmosphere: Pool with bar and swim up bar were hub of activity during the day. Other pools quiet. There were shows in the evening but we did not attend. Smoking: Smoking permitted outdoors, thus at the pool too. Not plesant for non smokers. Thankful no smoking is restos. Airtransat: Good flights. Two reps worked in the reception area during the day. Welcome reception was not attended because it’s time and location was not communicated well. Over all experience and vacation was very good but I would not recommend hotel due to the unplesant state of the beach front.

Bahia Principe Explore Akumal: Seaweed battle

Resort was good but an army of staff fought a loosing battle with seaweed every morning. Some days, the majority of the beach area were inundated by seaweed. Staff was great and food was good. Immaculate grounds