Paradisus La Perla Adults Only Riviera Maya: Fabulous resort

The resort was beautiful and well maintained. We were in the adults only reserve swim up room and those extras were appreciated. We enjoyed the VIP pool and swim up bar as well as the elite restaurant. We did not spend much time at the beach as there was a seaweed issue but they were doing all they could to try to keep it under control.

Blue Bay Grand Esmeralda: Good Resort - Beach Lacking

Just returned from 11 days at Blue Bay Grand Esmeralda. Overall it is a good resort - family friendly. Pool was awesome although do prefer a pool that has a deep section as well. Staff friendly and provided great service. On the negative side, if you are used to the beaches in Cuba this one was horrible - full of sargassum which i understand is a problem right now so might improve. Stayed at the pool. Overall cleanliness was good except for the washroom near the pool - need more washrooms.  [... read more]Room was overall nice however the bathrooms need updating as it is impossible to just step into the tub to take a shower - need to sit and swing legs over. Some rooms had showers only so recommend booking one of those. Food was plentiful and good. I was surprised that there was not more variety of fruit. If you are on a budget, I would recommend this resort.

Barcelo Maya Colonial: Beautiful Resort

We had a wonderful stay at Barcelo Maya Colonial. Rooms were very comfortable. The balcony was lovely. We made coffee each morning in the room which was quite good. The food in the buffet and À la carte all great. Our favourites were Kyoto and Palmeras. Service was amazing in all areas! We were able to find beach chairs each day at any time in front of Captain Morgan restaurant. The beach wasn’t great for swimming right there but you could walk about 30 seconds towards the AO to swim in th [... read more]e ocean or to the pool right beside the restaurant. We crossed the road to Chikin Ha & enjoyed the beautiful cenotes there. Miniput golf also fun and free during the day. There’s so many things to do at this resort. Our week was full of adventures! Highly recommend the Barcelo Maya Colonial.

Playa Mazatlan: Absolutely fantastic

Great location! Everybody was so nice And will definetly be coming back asap! Close to everything you could ever need within blocks. The taxis and tours were affordable and the live music was amazing.

Bahia Principe Explore Akumal: Great resort

I liked almost everything about the resort except the booking system for reserving restaurants. I think people shouldn’t be allowed to book more than 3 restaurants per week before they arrive at the resort. This system would be more equitable. As it is now people who arrive to the resort for the first time aren’t aware of the booking system before they arrive and then have a difficult time getting any reservations for dinner. They might get a chance for a reservation if someone cancels at 5pm.  [... read more] Your system is unacceptable and it could prevent us from returning to this beautiful resort.

Bahia Principe Explore Akumal: Very poor

Hotel was not luxury, food mediocre, couldn’t get a reservation at al a carte restaurants. Beaches horrible and not pretty. Dump trucks and digger noise all day cleaning up dead seaweed. Not awesome

Paradisus Playa del Carmen: Have stayed in better

Beautiful resort! Food was mediocre. Did not appreciate having to pay extra for the good food. Wasn’t this supposed to be all inclusive resort? Inconsistent service in restaurants. Royal Hideaway next year, more expensive but far better food and a better beach.

Grand Park Royal Puerto Vallarta: Classic Puerto Vallarta

The hotel has lovely rooms with stunning views, and fabulous common areas on the main floor and pool levels. The buffet dining rooms were well appointed with a good selection of food from Mexico and theme nights throughout the week. The coffee shop/ice cream bar was appreciated as well. The grounds of the hotel are very limited, with no real space to walk outdoors, as the hotel is built into the escarpment with very little space for gardens and walkways. The beach is beautiful but small and wa [... read more]s too rough to use most of the week we were there. Definitely not suitable for small children. Luckily a children’s pool with slides and water play was situated in a courtyard on the second level. The two main pools are situated in such a way that they were in full shade until afternoon, which was disappointing for the sun seekers in our group. And on a logistics note, the location of this hotel is about an hour’s drive from the airport, taking a little longer with drop offs from the shuttle along the way. At the end of our week, we had the shuttle to ourselves and it took 45-50 minutes. In the descriptions we read before travelling the time from the airport was listed as 30 minutes or less.

Iberostar Selection Riviera Cancun: Amazing Resort

We had an amazing 10 day stay. We have no complaints at all. Our daily room service was amazing. Always lots of towels; sheets were changed daily. The food was great…lots of choices. There were never any shortages. The pool area was clean and appealing. There was no seaweed on the beach during our stay (Feb 23 to March 5). We would certainly return.

Iberostar Selection Riviera Cancun: Amazing Resort

We had an amazing 10 day stay. We have no complaints at all. Our daily room service was amazing. Always lots of towels; sheets were changed daily. The food was great…lots of choices. There were never any shortages. The pool area was clean and appealing. There was no seaweed on the beach during our stay (Feb 23 to March 5). We would certainly return.

Ocean Riviera Paradise: Awesome All Around!

Great staff, food and amenities. Great choices at the buffet daily, sit down restaurants were good as well. Room was clean and comfortable, all of the staff were super friendly. Would go back again!

Las Palmas by the Sea: Wonderful staff

We spent 2 weeks at Las Palmas by the Sea at the end of February. The resort is very well situated with an expansive beach frontage in comparison to other options in the hotel zone. I would recommend the oceanview upgrade as the building is so close to the ocean - offering a spectacular view. Resort staff are the best! Guadalupe and Edgar are wonderful in the morning and around the adult and beach area. Pedro and Daniel make the restaurant extra special and David runs a great evening bar. Thomas [... read more] and Martin help with concierge and ensure you are comfortable traveling around the city. All staff are friendly everywhere on resort. These are the ones we remember the most. Being perfectly honest, the rooms are underwhelming at best. This is not a new resort, the beds are new and everything is very clean. The buffet is small compared to others we have experienced but there is always something good to eat. It’s clear the owners treat their staff well. They enjoy their jobs and engage so well with each other and their guests. We were on resort during the security incident in Puerto Vallarta. The team rallied and secured us and made us feel very safe. They should all be commended for their professionalism and dedication (most worked double shifts and many slept on resort). Las Palmas is a casual, fun, and quaint option if you’d like to stay in PV and venture out to enjoy all the city has to offer. We felt safe continuing around the city within 2 days of the incident. All locals want you to feel safe and welcome.

Royalton Splash Riviera Cancun: Great Family Resort

We went as a group of 8 adults and 5 children (ages 8, 10, 11, and 14). This is a great resort for families, but the adults also had a great time taking in the entertainment in the evenings and enjoying to the pool bar. This is a lively, family oriented resort. Buffet and al la carte restaurants were good. The kids loved ordering room service! The only thing we missed was more of a lively beach atmosphere.

Occidental Cozumel: Amazing hotel

Very well kept inside and outside. Beautiful landscaping. I would like see better food labelling as I have a severe shellfish allergy . I recommend having a separate grill for cooking non fish items as cross contamination can be lethal for those with allergies.

Barcelo Maya Palace: My peaceful place

The staff are polite and extremeley helpful. Meals are good, you have lots of options. All areas are kept clean, pools are awesome too. This was m second time there. So I would recommend this hotel to anyone.

Iberostar Selection Riviera Cancun: Could be great

The Staff go above and beyond to make you happy. We loved the food. No reservations required. The Buffet was great. The rooms were OK. The bathroom sinks are very high and set back too far. The shower has a hand held and a rain shower. The toilet is low for us seniors. A handrail would be nice. The pool at our building #3 had no stairs to walk into the pool. Only ladders with 3 steps. Should be 4 steps. Trouble getting in and out of the pool. Walk in available at pool #4 but no handrails. Evenin [... read more]g entertainment was hit and miss. A piano bar would be nice. Or a sports bar. We had a good time but would not go back until some changes are made.

Barcelo Maya Palace: It is an awesome resort all around.

I thought it was a very well kept resort with great employees. The restaurants within the hotel were fabulous. One small issue we had was that we put our “Sleep & Enjoy” tag on our hotel room door knob and the maid still knocked on our door early in the morning, at approximately 8:30 a.m. after a very late night of travel and booking in. This happened more than once during our stay. I had to get up out of bed to answer the door. Just a few items neglected in the maid service, like no bar s [... read more]oap left, but she took the “used” bar we had left on the soap dish. I always left a tip as well. Overall, it was a fantastic resort to stay at.

Catalonia Riviera Maya: Great resort

Great food, lots of variety, room was spacious with comfortable bed. Staff is very friendly and always available. Good entertainment with professional staff. This was our second time at the hotel, everything was great except the beach, which is what keeps us from coming back more often.

Barcelo Maya Beach Resort: Amazing Resort, Except For the Beach

We enjoyed staying at this resort. The beds were super comfortable, the food was pretty good and we loved being able to go to numerous different restaurants. I also loved being able to order martinis from the restaurants and the lobby bar! When we had a problem with our air conditioning, they fixed it right away, which we really appreciated. We spent most of our time at the pool at the Barcelo May Caribe resort, which was livelier with music and entertainment. The pool at our resort h [... read more]ad more younger children. Everything was great at our resort, except for the beach. The were a lot of large boulders and numerous smaller rocks on the ocean floor, especially where you first try to get into the water, which made getting into and out the water to be very anxiety-provoking (even wearing water shoes). We ended up only going to the beach one day because of this, and I normally love to constantly be on the beach and swim in the ocean. If you are looking for a nice beach and want to leisurely swim in the ocean, this is not the resort for you!

Catalonia Riviera Maya: Catalonia Riviera Maya has an amazing atmosphere, food, entertainment, staff

The resort has excellent food, both in the buffet and restaurants, especially the Japanese restaurant. Staff are hard working and attentive to requests. The evening entertainment was excellent, the performers are detail orientated in their performances and facial expressions are superb, the performances start on time, the audience loves to participate, costumes are great, can't say enough about the team. The rooms are clean, updated. The pools are smaller (not meant for doing lap/lengt [... read more]h workouts) but good for aquatics. The beach is small, good idea to bring water rubber shoes if you like to be in the sea; the weeds were cleared up within days despite the severe influx of weeds.