Barcelo Maya Colonial: Wonderful Vacation

The location of the hotel is very beautiful. We enjoyed all the services and facilities surrounding the hotel. The beach is very clean and well-maintained. The staff at the reception were friendly and accommodated all our wishes. The resort offers many restaurants for dining. We would suggest that the food could be improved by offering more international and healthy options, as it was the same every day. The room service was amazing; the cleaning staff were nice and family-oriented. The resort a [... read more]lso offered many activities for families, which were all very well-organized, and we felt very relaxed.

Barcelo Maya Riviera: Amazing 2 weeks at Barcelo Palace

I thought two weeks would be too long but we were sad to leave and could have stayed another 2 weeks. Resort amenities the beach the food the service was outstanding and the staff are so professional and eager to make your stay memorable. The staff at the Water Sports and dive shop are so helpful and knowledgeable. We went out on the Hobie Cats daily. I recommend upgrade to premium level for additional services.

Occidental Caribe: Resort review

Rooms are a bit out dated and not super clean in the bathroom but not horrible.the rest of the resort is very clean Buffet isn’t amazing but found stuff to eat. Good entertainment, pool is very nice and big. Waves were very large at the beach and lots of people selling stuff on the beach. We did the tour with dune buggies to the cave/chocolate/ coffee and it was fun for $50. Also the boat tour that takes you to snorkel/ sea walk and that was fun

Occidental Caribe: Horrible

This is the worst resort we have ever stayed at. Our room was old and dirty looking, our ceiling leaked, every time we tried to use the bathroom tap it came off. There were someone’s clothes left in the dresser, my 13 year old son found a disgusting used tampon in the end table drawer. Our safe didn’t work, we had no ac so our sheets were always damp! When we brought all of this to the attention of the front desk they shrugged their shoulders and said all other rooms are occupied. No compensatio [... read more]n was given, they didn’t care. Our sheets weren’t washed once the week we stayed and my sons sheets looked like they weren’t washed before we got there. The food at the buffet was terrible, the trays were filled with the exact same thing every single day. 17 out of 23 people in our group got food poisoning including myself and I spent 24 hours sick in bed. The pool is nice and the entertainment is good, the beach is beautiful but I would never go back even if it was free

Occidental Caribe: Good Times

We went with a large group and no complaints here. Room was decent food was good and there was no shortage of fun and entertainment. We had a blast and would definitely go back. Great price and next time would bring the kids as well.

Barcelo Solymar: One of my most unsatisfied stays

Hotel is old. Food is below average. But best of all is the bed bugs that's leaving the itching that topped it off. Please take it off the trip central destination list. Some of the staff are great. Front desk upgraded our first disgusting room for an extra 180 dollars and we ended with a nicer bungalow that had the bed bugs. Thanks a lot

Occidental Caribe: Not the best experience

Unfortunately, the hotel was old and the food was not of high quality. The rooms are very old and everything is broken. Cockroaches are running around the room and in the restaurant. The food in the restaurant is of rather low quality, unsanitary. On the penultimate day of vacation, I got poisoned and was very sick all day and could not even move. Then I found out that I was not the only one who got poisoned. I really liked the beach, it is very nice and clean and the hotel grounds are qu [... read more]ite clean and well-kept.

Barcelo Maya Caribe: Not a 5 star

Poor food, no themes at buffet despite lunar new year and Valentine's. No flexibility for unusual circumstances. Rooms are worn out. Buffet staff not allowed to join tables to accommodate family groups I'd these larger settings are occupied

Occidental Caribe: Absolutely horrible place

Food poisoning 16/23 people Terrible food Terrible rooms not what as described No towels Never changed our sheets in a WEEK Horrible customer service Toilets didn’t flush No seats at buffet Would NEVER recommend this place to my worst enemy

Occidental Caribe: Okay for the price

Big resort kid friendly Beach was okay room were hit and miss some leaking water toilet not flashing Food ok For what we paid compared to other places service was very slow. Lots of lineup. Pizza was good but had to wait over an hour. Drinks were OK. I need to get up early to get Chairs.

Barcelo Bavaro Palace: Super all-inclusive resort experience

This was our first repeat visit to an all-inclusive after going to several and the Barcelo Bavaro Palace did not disappoint. The first time we stayed at the Barcelo Beach Adults Only and found the Palace better in many ways. There was a lot more going on and is a bit of a walk from the Adults Only. More lively, closer to the large theater (although there is a small one at the Beach), shops, a la carte restaurants, gym, spa, sign out for water toys, etc. Unless you just don't like kids around, t [... read more]he Palace is the much better choice. Guests of both sections of the Barcelo can use some amenities interchangeably but just be aware that there are some quirky restaurant exceptions. No need for any sort of Premium upgrade. Room- Our room location was superb, 4218. Closest block to all the amenities. Literally a two minute walk to everything. Ocean view. The room itself was a junior suite but the design was a bit quirky and may not be everyone's cup of tea with it's linear layout and lack of privacy when using the shower and toilet. The shower stall leaked and the toilet did not flush efficiently but those were manageable inconveniences. The staff did an excellent job cleaning and the room was fairly well sound proofed. The hot tub on the balcony was effectively a square bath tub but came in handy one night when it was a bit cooler and we had a bit of rain, otherwise it probably wouldn't get used. The room was a bit musty but improved slightly with the proper fan and AC usage. The beds were very average and the pillows were not comfortable at all. Lots of storage space and a working safe. Beach and Pools-The ocean was excellent for swimming with a gradual slope, powdery sand and no rocks or seaweed. It went on for as far as the eye could see in either direction. The entire bay was protected by a reef about a km out which made it perfect for swimming, kayaking, and sailing. The colour and clarity of the water reminded us of what you would see in Tahiti or the Maldives. There were several large pools scattered throughout the resort, all crystal clear and a good temperature for the entire 10 days we were there. Service- good but varied of course as to who was doing the serving, how busy it was, and how upscale the restaurant was. We tended to leave behind tips in appreciation but never once got the feeling that the staff were expecting it. The Japanese restaurant was a bit of a disappointment. The chicken was a little on the tough side, bar service was poor, and the chef who makes or breaks the experience with their enthusiasm, was not what we were hoping for and expecting. The service everywhere else was generally adequate to excellent. Bars and Restaurants-The Seafood restaurant was a disappointment with food quality, but other than there and the Koyoto, the food was quite good. There was always lots to choose from. If there was something we didn't like we just left it and moved onto the next. No problem. Same with the drinks. A great place to try new drinks because if you don't like them, no harm no foul. We were able to sign up for all the a la cartes no problem so we only ate dinner once at the buffet. There was lots to choose from at the buffets for breakfast and lunch. Dinner at the golf course was a nice change and the only spot in the hotel to experience breakfast off the menu. Most restaurants also had a huge salad bar to compliment the bevy of choices off the menu. We found the Spanish restaurant the best and ate there twice. It was the closest you are going to get on the resort to 5 star dining and service. The sangria there is to die for. Bars are scattered all over the resort. Carey's was a favourite hang out but they could have done a lot more for music other than the lame white piano on autopilot occupying centre stage. The casino had a live piano player which just seemed to make a lot more sense. We soon caught on that if you asked for the higher end spirits the bar tenders would happily accommodate (at no extra charge except for the Grey Goose), otherwise they just dumped in the cheap stuff which definitely affected the quality of the drink. Entertainment-The team worked hard to put on a show that's for sure. There was different entertainment every night of the week (and started to repeat of course week 2). There was everything from the typical Micheal Jackson ( one of the best we've seen) to a circus act (always one of my favourite but this one just seemed to lack the luster). The rest of the nights there was a lot of dancing and really not a whole lot else going on, except for the terrific effort they made all day for Valentine's Day and Super Bowl Sunday. There was always entertainment by the pool in the afternoon and of course lots of water and land sports for you to engage in on your own. Recreational activities- Two paddle tennis courts (a novel and cool idea), a few tennis courts, 3 pickleball courts, a mini golf course (with a concrete surface...not good...what's up with that!), bocci ball, shuffleboard, kayaking, catamarans, table tennis, pool tables and bowling (for a fee), golf course, very cool water parks for the kids, a beach to walk for miles, great swimming in the pools and ocean, etc, etc. Summary- Pros...Great beach, a la carte restaurants access and quality, on site golf course, pools, standard of service and cleanliness, recreational activities, 20 minutes to Punta Cana airport. Cons- some isolated food quality and service. Some quirky room designs. The fact they allow smoking in too many places. At the buffet they should only allow smoking on the bottom level of the patio and not the main level. Smoking should not be allowed in the main common areas and should be kept to their designated rooms/areas. Not necessarily a con but be aware that a lot of the resort staff speak very limited English. Communication can at times require a bit of patience.

Barcelo Maya Palace: Wonderful resort

We had an amazing vacation at the Barcelo Maya Palace with our group of 6 (ages 7-75). The resort had lots to do, the beach was lovely (but bring water shoes for the coral!), the food was always delicious. Our only complaint was the shows didn't start until 9:30 pm so it was too late for our children to stay up after a fun day in the sun. The staff were always very friendly and addressed any of our questions or concerns quickly. Overall, we had an excellent vacation and made many beautiful memor [... read more]ies

Barcelo Tambor: Barcelo Tambor

It was beautiful,I had a great view from my balcony facing the ocean. The food was good. Really liked the Steak house and the Italian restaurant. The only thing I didn't like it was a four drive from the airport. And where you check in they couldn't really understand English. So it made it hard to talk to them.

Occidental Tucancun: Nice resort in general, but...

a good resort overall, but at first we were put in a terrible room with a door to the terrace that didn’t close. When I tried to close the door, there was a gap through which the wind blew strongly, making a very loud sound, interfering with sleep, in addition, the linen in our room was not fresh, and my wife noticed someone else’s hair on the pillows. We asked for the bed linen to be changed, which was done immediately. Also, in the room where we were placed, the view of the sea was minimal. [... read more] The next day we asked to be moved. We were given a room on the third floor instead of the second. The new room fully met our expectations. Overall we liked the hotel, the area is cleaned every evening and morning. Various competitions and events are held throughout the day. We went to the evening show on February 14th, it was very impressive. With the exception of some nuances, my wife and I liked everything.

Occidental Punta Cana: Gorgeous resort

The hotel was exceptional clean ,beautiful room, The food was exilent . Friendly,staff I would definitely go back in a Hart beat . Love everting even the show at night was excellent never the same. I Will recommend this hotel too my friend and family.

Occidental Punta Cana: Great Stay

This resort was absolutely beautiful. Everything from the rooms to the pool area, to the restaurants are so clean. We were there for 2 weeks and the shows at night were never the same and were very good. There is no such thing as perfection no matter how much you spend or where you go, Some of the a la carte restaurants were amazing and a couple were not. Our keycard didn't work a couple of times so we were locked out of our room and had to go to the front desk for help. Minor details. All in al [... read more]l a great resort with everything you could ask for. I would revisit this resort in a heartbeat.

Occidental Papagayo: Wouldn’t Recommend

We spent the first week of Feb here. The resort is nice and rooms are everything you need but… Food is NOT good! We are not picky eaters and no one in our party of four was happy with the food There is a lot of walking up and down hills. They do have shuttles but they need to have them running constantly from the beach up to the rooms The beach is very beautiful and there is great snorkeling there as well. There really is no nightlife if you’re looking for that in the evening. The maid s [... read more]ervice was the worst that we’ve had in 20 years! I wouldn’t recommend this resort at all. My husband and I got sick the day before we left with stomach issues and two weeks later we are still battling them.

Barcelo Bavaro Beach: Declineing Resort

My wife and I have gone to this resort 5 times now. We have noted this year in particular a poor quality of service at the main buffet. We had to wait for tables to be set even though there were few people being served. Busing tables was slow. The quality of the room cleanup was also poor this year. The rooms were poorly maintained with closet doors difficult to open as well as patio doors. No facecloths in bathroom. No pad on ironing board. Did not replenish the coffee etc in the room. I [... read more] did notice the resort spent money on two buildings with a pool that extended in front of some rooms on two buildings. Given the poor state of things like leaking toilets, faucets that leaked etc. the money may have been better spent on upkeep. We enjoyed out time at this resort but given it's decline I will be looking for another resort. Also of note is some of the staff charged with bringing beer, water etc to the rooms often offer you a bottle of rum for a large tip and bring it in wrapped in a towel. Not quite above board.

Barcelo Maya Beach Resort: Typical large resort, beautiful grounds but food and service are lacking.

We came to this resort as another family member booked it. We booked a regular room and were hoping to upgrade or get a second room but we were told it was sold out and to come back few days later. We went back few days later but we could not be offered anything better or another room again. We might be spoiled but we found the food not very good, repetitive and not flavourful. We had to wait for 3 days to get our first a la carte which was essentially the same kitchen shared with the buffet [... read more]. The service was also lacking. We often came to the buffet an hour or so from opening. There was no cutlery on the tables and we had to wait for any type of service. Our highlight was our last a la carte at Italian restaurant Capri. Our waitress, Navitidad, provided the best service that we experienced at the resort. The beach was rocky and few members of our family hurt their toes. The best part of this resort are the beautiful grounds and activities. If you do not care for service, food, or ability to upgrade your room, go for it. We will be looking elsewhere for our vacation next year.

Barcelo Maya Tropical: Amazing resort

The place is massive so make sure you bring some good walking shoes. The people (Staff) were extremely accommodating and pleasant all the time. We booked and went to the Capri, Santa Fa & Trattoria restaurants were all very good and included. We eat most breakfasts at the Mariachi snack bar. They (were near the pools and our room) and had an excellent assortment all was very good. Most evenings we went to Strikers bowling alley & bar the food there was also excellent! The staff was am [... read more]azing! There was not as big of an assortment as the Buffets, but still very good. During the day we spent @ poolside. You'll have to remember to get your towels out (on the loungers) early in the morning, but it seemed people did leave and there was usually a lounger or 2 to be found. People we talked to have been coming here and other Barcelo Resorts for years and love them. I would and have recommended this place to others. I'm SURE we will be back, if not to the Mayan Riviera to another Barcelo's resort