Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(784 Reviews)

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Lori1967  - 

Verified Purchaser

Muthu Colonial Hotel: "Horrible Run Down Resort"

This was a horrible vacation resort, run down, dirty,terrible food, the worst customer service I have ever encountered, mold on walls, broken staircases, uneven walkways, unsanitary pools,dirty beach.

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Happy_traveler  - 

Verified Purchaser

Blau Varadero: Amazing resort

Amazing resort, beautiful/spacious rooms, gorgeous beach strip/perfect pool. Average food, but a la carte restaurant was good. Fresh shakes in the morning were great. There is a live band in outdoor restaurant which added to the ambiance. Shows were ok. Amazing deal for a great hotel!!!

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Ignored  - 

Verified Purchaser

Punta Peninsula Varadero: A 3 dressed up as a 9!

The resort was itself was beautiful but was managed very poorly. The first morning we waited 40 minutes for an omlette just to be told they had no eggs on site, missed breakfeast altogether. Concierge neglected to make our reservation at the a la carte restaurant so we missed out on our dinner. We were upgraded to the VIP section but it was a 25 minute walk to the main resort. The shuttles were extemely scarce!! On the last night we called for the shuttle to take us to our resevation at the al l [... read more]

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TinaV  - 

Verified Purchaser

Muthu Colonial Hotel: Not a 4* resort!

This resort has potential, but sadly it seems that it is not maintained well. Mold on the outside of the buildings. Public areas seemed clean. Rooms - ok, however, mold in the bathroom. Pillows looked grey and stained; sheets stained. Only one buffet and one À la carte open. Buffet and snack bar would run out of foods on a regular basis. The food and service were well below it's claimed 4* rating. Did not go into the pool that was safe to use - did not look too inviting. Salt water pool was cl [... read more]

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Lourdes Verzosa  - 

Verified Purchaser

Blau Varadero: It's an ok get away

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.) The resort itself is nice, friendly staff and clean room. One thing I don't really like is the elevator, too long to wait to go in and out of your room.

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Pursuit  - 

Verified Purchaser

Muthu Colonial Hotel: 8 th time to Cuba

Would not return to this particular hotel perhaps low season food poor at the buffet. been to different resorts in cuba 8 times....all others were better. For me this is not a 5 star as shown in the entrance lobby.

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Barbierichgirl  - 

Verified Purchaser

Punta Peninsula Varadero: Beautiful Resort

This hotel was very well kept they were always cleaning whether it be the floors, gardens or pools it was done 24/7. The staff were great attended to your needs immediately. The entertainment was well done and professional.

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Martine  - 

Verified Purchaser

Punta Peninsula Varadero: Great resort!

This resort was great! We went in low season, so there weren't a lot of people. We often had the beach all to ourselves! We were upgraded to the Cayo Libertad area of the resort, which has it's own private beach/pool/a la carte restaurant and lovely suites, but the other resort facilities were available as well. The beach was just fantastic; beautiful sand that stretches way out into the ocean. The service was great, especially the shuttle guys that can take you from one end of the resort to the [... read more]

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Linda_kay01  - 

Verified Purchaser

Blau Varadero: Could of been better

OK Food Lots of old people Took over 4 hours of waiting for a refund for an excursion booking through hotel which wasted my day No party life here and had to go off the resort for clubs Reception not that helpful

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Bela  - 

Verified Purchaser

Aston Costa Verde Beach Resort: ppppffff

I was expecting a nice place and good food. There was a great beach, but a ugly cuisine. Now I don't want to go again. The airport was horrible.... People was friendly and helpful. The beach was the best.

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Liset  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Great beach resort

We are two couples who just returned from a week at the Blau and it was a great holiday! We really enjoyed snorkeling off the beach last year when we stayed next door at the Playa Costa Verde but did not like the entertainment there (can't stand these fashion shows every second night as well as the chamber music??). We decided to try the Blau as we were told the entertainment was much better there and we were not disappointed. The shows were very good. Our only complaint is that they should hav [... read more]

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Marigold  - 

Verified Purchaser

Blau Varadero: Fun Resort.

Had a wonderful stay at the Blau Varadero. I traveled on my own from September 19 to the 25. All staff was friendly and kind. The selection of food varied and it was good. I especially enjoyed the paella by the pool. The pool area was fun and lively. I was lucky and had great weather with some cloudy periods. Lastly the beach is most beautiful. (I went sailing as it is included in your package. And paid 20 pesos to go snorkling...fun!) It is where I spent my time. White powdery sand and Cerulean [... read more]

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Sam99  - 

Verified Purchaser

Aston Costa Verde Beach Resort: worth only once

Good resort, we checked in PLUS section, which is way better than the regular. Rocky beach. Good place for snorkeling. Food was not that great for first couple of days and then quality improved may be because of British tourist. Staff was very cooperative. Pool was in great shape. Plus section is more quieter.

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CK Sheppard  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Beautiful Beach

We stayed at the Blau Costa Verde in August and the we loved it. The beach is beautiful, the staff is very helpful and happy. The food was good and the lots to choose from. This resort is good for R&R and that exactly what we needed. If you are looking for night life this is not the place to be. Paying the little extra for the upgrade was worth it - the nice pool, VIP bar and Miguel at the swim up bar made it all worth it.

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Canadianfun  - 

Verified Purchaser

Blau Varadero: Wonderful

Spend a wonderful week at the Blau.Beaches,food and staff were great. Really have no negative things about the resort other than they could use some better ventilation or AC in the fitness center. I would return to this resort again.

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Flex  - 

Verified Purchaser

Muthu Colonial Hotel: Great time at this resort

I spent a week with my granddaughters at this resort. One granddaughter is a very picky eater, but she was able to find good pizza, pasta, eggs and chicken. The other granddaughter loves seafood so she enjoyed the food. The Fontella Restarant gave us great service and the food was well presented and very tasty. Beautiful beach, fresh water pool, and the salt water pool, which is now getting updated. The staff were very warm and friendly and went out of their way to make our trip enjoyable. The o [... read more]

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Sharon12  - 

Verified Purchaser

Punta Peninsula Varadero: Wonderful Resort

Best Resort that have stayed in Varadero. The staff was very friend. The Restaurant were very good. Very Clean Resort. Good food variety to choose from. Good Drinks, Beautiful Beach you could walk for every. Just like Paradise. Great Price

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Traveler from Ontario  - 

Verified Purchaser

Punta Peninsula Varadero: Blau Marina Varadero

We spend two weeks at the Blau Marina Veradero in February of 2014. For the most part our stay was pleasant and enjoyable. The first week we spend in the family section of the resort. This is a great place for families and it is possible to find some more quiet places. For the second week the resort was overbooked and "Upgraded us to the adult area on the very tip of Varadero which is an island. This is supposed to be the luxery section of the resort. Think again. The suit was beautiful but airc [... read more]

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Manon61  - 

Verified Purchaser

Punta Peninsula Varadero: We will not return.

We went to Varadero in March 2014. I understand the long line up to eat because it was during March Break but we did have to also wait in line for a plate because there were no clean ones available. This was a daily occurrence. I don't agree with our room being dirty when we arrived and for the week we were there. It was like pulling teeth to get our room cleaned and receive the drinks in the fridge.

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Jackie63  - 

Verified Purchaser

Punta Peninsula Varadero: Great but too many mosquitoes

Everything was great, except, there were too many mosquitoes. We only had one or two mosquitoes in our room, but, in the evenings when you were trying to enjoy the great entertainment around the resort, mosquitoes made it impossible. They really need to spray. Other than that everything was wonderful.

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