Playa Pesquero: Good family fun

The resort is a little run-down but overall good. Great pool for kids. Ok food. We would recommend this place as the best choice for Cuba. Kids club staff were great. Order the strawberry milkshake with vodka!

Resonance Blu Santa Maria: Saw some very unsavory sanitary conditions

Very understaffed, staff was very nice. Saw a higher up kitchen spervisor(with the walkie talkie on their back) pick up broccoli from the floor and place in between serving tongs on the tong holding plate. Same tongs used to handle cooked and raw chicken at the Grill during lunch another day. Most Toilets in lobby were out of order for our 4 day stay.

Resonance Blu Santa Maria: Good value for I paid.

Room fairly clean, towels mostly old and worn. Grounds clean, alleys very dark at night. Service very good at both, pool and beach bars, less so in the lobby. A heartfelt thank you to Nelson, the restaurant manager and to Anier, Rafael and Robert, all bartenders. Very friendly and professional as they can get.

Resonance Blu Santa Maria: unforgettable experience!

Over all the resort is clean. They have lovely and genuine staff. Special mention to Jenny from the lobby bar and Pedro from the grill. The staff of this resort are going above and beyond to provide a better experience in Cuba. About the food, I don't have any complain. I always find something to eat.. even my husband who is a vegetarian.

Resonance Blu Santa Maria: Very good value for your money!

Best beach in Cuba! Have been there twice and 5 years later, it's just as beautiful as the first time! The only bad side is it's 1 1/2 hours from airport. Travel during the day and it give you a free excursion!!

Playa Pesquero: very good resort

The grounds were excellent, spacious and lots of green space. The staff was friendly,hardworking always willing to help. Rooms were clean as well as the common areas. The beach is awesome. The food was very good, especially at the a la carte restaurants.

Resonance Blu Santa Maria: Great resort to relax and enjoy

Pools were very clean and a fun place for the kid to have hours of fun on the island in the center. Very friendly entertainment staff, even had my daughters hair done in new twice. Good selection of outdoor games (shuffle board, chess etc) Always someone at the beach to setup the chairs, cleanup etc. Great selection of food.

Resonance Blu Santa Maria: Stay away from Starfish

We just returned from a week at Starfish. This was our first trip to Cuba - the resort was a big disappointment. Only half the resort was opened, only a couple of restaurants open. Had to wait about 5 days for a reservation at a restaurant. The service was so-so. Some eye rolling from staff at drink request (which was never even received). Most Staff just did not seem happy. BEACH - the beach was quite nice. Not too crowded and the seaweed was raked every day. Lots of beach chairs. Only downside [... read more] was it was a large beach with only one bar open, so was often a long trek back & forth for drinks. ROOMS - they were ok. Plain. We had to switch rooms as ours did not have curtains, mirror, and faulty a/c. Our second room was better (block 30). I think they are all in need of TLC though. Rusty bath fixtures, dirty grout, leaky... Dim lighting. We left gift bags each morning but only once did we get a fancy animal towel thingy LOL - our friends seemed to have better luck. Also our pillow cases seemed to get turned inside out instead of being changed. Stains on bedspread. Cleaning overall was a hit or miss. FOOD - horrible. We were 'warned' not to expect great food, but ugh... Yuck. The buffet always had a fishy smell. Chicken & steak were grilled fresh for you but always a big lineup. Same with pasta station and the omelette station. Otherwise just slop... . I'm not a seafood lover, and picky for quality meats, so had a hard time finding things to eat. The breakfast was lacking too - thought there would be waffles/pancakes... Nope. Always the same foods, no variety. The public washrooms were terrible. Very smelly, only a handful working, and never any toilet seats. ??? The grounds were pretty. The gardeners were working daily.

Resonance Blu Santa Maria: just average

the beach was the greatest.the pool and grounds were very nice.the food was below average.rooms were clean.the service was good just took to long to get a drink.poor entertainment no place to go dancing on the grounds.

Resonance Blu Santa Maria: Incredible beach!

The hotel was quite satisfactory with comfortable rooms, good food options, nice pool and decent service overall except at the beach bar sometimes. Buffet was actually really good on NYE. Not well lit and no signage but the beach makes up for it.

Resonance Blu Santa Maria: A really lovely resort and the beach is the best.

The gardens are impeccable, food in the main dinning-room excellent as is the service. The Sports Bar excellent service and great food. Service and music in the main lobby very good as are the servers. One point of concern is the washrooms in the Theatre and main lobby are unacceptable in any persons rating. Toilets were broken and at times the Theatre was closed off for using the washrooms and the main lobby water leaked all over the floor and most times out of two weeks 2 or 3 were working som [... read more]e time. Sanitation and bacteria are a big concern.. My intent is not to criticize but by bringing it to your attention this can be addressed. As you know in Canada the Health Department would close facilities. I do hope this will be addressed as I would like to return to this hotel with friends. The Staff were wonderful and I loved the friendliness.

Playa Pesquero: A good family resort.

I found this resort a good value for your money. Staff was friendly and tried very hard to make you feel welcomed. My recommendation would be to fix washrooms in the restaurants and on the beach. I would put more garbage containers on the beach. Otherwise a nice place to enjoy the beach.

Resonance Blu Santa Maria: Not bad, nothing special

Hotel is claiming (at the entrance) 5 stars!. Honestly it is 3 stars but you get what you paid for. It is a huge resort and I suppose maintaining takes effort and money. Room that we were in, was with a 1 king size bed on the second floor. Room was cleaned daily. Problem we experienced was that the bathtub leaked water on the floor. It was fixed by sacrificing one of the towels that was rolled up and put on the tub to soak up the water. Beach is long and the sand is powdery white. I personally p [... read more]refer beaches with the trees but this was OK considering the beautiful sand. Did not enter the pool but it looked clean and it is really big (only one was open while we were there) Food was adequate, considering number of people that the resort has to feed. Not always enough cooks on grilles and for the first few days there was only one bread toaster so there were lineups there. I didn't mind much as I would find something to eat outside the lines. However, I honestly couldn't drink coffee that was served at the buffet room. Bar close to the main pool had better coffee but I started drinking Spanish coffee and that was OK Entertainment was sub-par but this is subjective - seems that some people were happy with it. Reception desk not always have people who understand English so this was sometimes frustrating, for example the last day I asked for complimentary access to the room for 30 minutes between our checkout time (noon) and the time our bus leaves (5:15PM) and one receptionist kept repeating that I have to pay 35 CUCs to stay in my room until 3 PM. I had to find another receptionist who could understand English and she gave me the access to the room Wi-Fi in the lobby worked fine for me although some people complained about bad service. Some staff is very friendly, others ignore you. Not the best service, but again not the worst. Overall, not bad but really nothing special. Price we paid was way too expensive but for stay over the New Year's day it was the lowest we could find. Could recommend but that is not without strings attached.

Resonance Blu Santa Maria: Better than expected

This was my 2nd to trip Cuba with my 2 daughters and this year far exceeded last year. The beach was one of the best I have ever experienced in Cuba, the hotel, buffet, rooms and pool area matched the quality. The staff at the resort, were very helpful and friendly and went out of their way to help. A special note to Raphael at the pool bar. I would recommend this to any family looking for an enjoyable vacation.

Playa Pesquero: Great week!!

This was a large resort with an excellent variety of dining options. The food was better than expected! The lobby bar was a hit with our group, and a great place to meet and just hang out. We appreciated the liqueur cart!!

Resonance Blu Santa Maria: Awesome Christmas Vacation

Wonderful resort, clean and organized. Hard working staff from the expert towel creating maid, the gardeners, bar staff, general cleaning staff and the grill masters. The entertainment staff are excellent and put on top notch shows!

Resonance Blu Santa Maria: You get what you pay for

We paid average price, got an average hotel. Location is a bit far from a small airport. Almost 2-hour ride in the dark has nothing to report. Check-in was quick but provided minimum helps and information(May due to the loud music paying in the reception hall). With no helping from bell boys, we walked in the dark for 10 minutes to find our room eventually. After long delay for the flight and the bumpy ride, we expected hot and agreeable food. But only to find that there were no arrangement, the [... read more] place we could find food was the grill in semi darkness, the only foods available were burger and hotdog, So much for first impression! The room was in good size, and clean. Bath room had no fan so smelled of dampness. Plumbing was working, barely. Air-condition was working but loud. Lights were working but forget about reading at night. After a quick inspection, I drew a mental list of things to bring next time, provided here: Must bring: Toothpaste and tooth brushes; Your own towers (You may still want to bring your own, even provided…); Shower gel, Shampoo, and Lot of hair conditioner; Boxed tissue; Slipper; Water proof Sun cream; Plenty of mosquitoes spray; After-Bite (Despite of mosquitoes spray, you will be bitten, many times!) OK, after all these negative first impressions, we woke up in a sunny tropical garden, with soothing sound of waves in the back ground and singing birds dancing outside of the patio door. The environment of the hotel was unreal. On our way to the beach, we came across a huge free form swimming pool. Plenty of sun beds. When we finally reached the beach, our over-all impressions for this resort had changed positively. The sands were off –white, creamy and soft; The sea was calm, emerald green with slightly salty aroma; Silky early morning sun clothed the beach with dream like amber hue. In other resorts, we spent little time swimming in the sea. Here, we spent hours in the water and never have enough of it. When swimming in the sea, you will find small fishes tickling your foot! This is easily the best beach we ever have been to. Forget about other aspects of this hotel. Everything else stands no chance against the beautiful beach. So you get what you pay for: an average priced hotel with many things can be better organized and managed. But what a beach! We will come back, if for nothing else!

Resonance Blu Santa Maria: very nice holidays!

We liked everything. A bit of criticism: spraying against mosquitos at the time when most people very coming to breakfast. It was not possible to walk through the cloud of gas. Too little of shading against the sun.

Playa Pesquero: Excellent "Premium" Service

The Premium side of this resort is so beautiful. It's very quiet and you feel like you are at a private spa with very few guests. The staff cannot do enough for you. The rooms are huge and the jacuzzi tub is a perfect way to relax. My favourite was the outdoor shower. We did go over to the other side 3 or 4 times but much preferred the Premium side. We had lunch at the ocean twice and the service and food were excellent.

Resonance Blu Santa Maria: Very Family Friendly Resort

The hotel was very clean, and well maintained. There was ample food choices and the staff were so friendly. The kids loved the nightly kids shows, as well as the adult show.The rooms were clean and bath towels were changed everyday.