Decent resort but not outstanding.

Princesa Del Mar was a nice, clean resort, with a wonderful staff. Rooms were average and require updating, especially the beds (flat screen TVs were being installed during our stay). The food was decent but not memorable, including the a la cartes.. The beach was not as magnificent as expected. The entertainment was 'cruise ship-like". Alcoholic beverages were very 'generous'.

Resort-paradisus princess del mar

Some glitches for ourselves our room was wonderful, but my sister and her husbands room itself had , eg the a/c was not working plus there was no temperature control to regulate it. . Central control. The fridge was not cooling, light bulb missing from floor lamp. After several complaints they insisted they be moved to another room . The grounds are very well kept, it's very clean . There were inconsistencies in sticking of the rooms, you may get coffee but no filter or sugar. Food was very good [... read more] and lots variety, albeit quite bland. We took our own spices ,the a la carte we booked 4 , we cancelled one but the other ie: the Japanese, French and Thai were amazing.the staff at the buffet and overall attitudes very good, some language barrier if you don't speak Spanish The shows were posted on great looking posters but the times were not listed

Should be 3 or 4 stars at the most

Rooms are not sound proof so if someone walks by your door talking you can hear everything. Public bathrooms were usually dirty and run down. They definitely need an upgrade. The service was great and very friendly! The food was excellent with lots of different choices. The Japanese restaurant was our favorite!

GREAT

.WELL MAINTAINED, FRIENDLY ACCOMODATING.NOTE' NO ELEVATORS IN UNITS. BANK FOR EXCHANGE AT RESORT.LOTS OF EXCURSIONS. GREAT ENTERTAINMENT NIGHTLY. OTHER EATERIES OTHER THAN THE BUFFET WHICH ARE ALL PART OF THE "ALL INCLUSIVE"

FIVE STAR

ROOM'S NEED LOTS OF MAINTENANCE, FOOD IS EXCELLENT, PEOPLE ARE SO FRIENDLY , ENTERTAINMENT IS EXCELLENT, I WAS THREE TIME IN THAT RESORT, AND I LIKE IT AND I WILL COME AGIN, EXCHANGE RATE IS SO LOW FOR OUR CAN. DOLLAR, FOR $100, YOU GET 82 PESOS ..

Grounds of the hotel well kept and attractive.

For a five star hotel the mattress and t.v. could do with upgrading. Variety and quality of buffet food was very good. Nice variety of restaurant choice, however overall quality needs to improve. Nightly entertainment in the main foyer and on then rounds was excellent. Staff were friendly and helpful. Service and staff on Sunwing was of high quality.

Amazing Resort

The grounds, the rooms , the relaxed atmosphere, the friendly and very helpful service plus the nightly entertainment (5 STARS!), the beautiful beach - all make for a perfect setting in a very safe environment. As to dining = one will never be hungry, but one also does not go to Cuba for a culinary feast.

It was Ok

My boyfriend & I are in our early 40s, we went from Thurs morning to Sunday night in late Nov 2014. The hotel staff were gracious and accomodating-check in isn't till 3pm but my bf told them that it was just a short getaway weekend for my birthday they got us our room right away and with a king size bed. The hotel is older. The maid changed our towels & bedding but the room wasn't the best clean it could be, bathroom and floor could have used more attention. The food...like everyone says "You do [... read more]n't go to Cuba for the food", you go for the fantastic beach, weather, and affordability but I have been to Cuba 4x and I don't see any reason why they can't improve the tourists culinary experience. Breakfast: if you wait in line for fresh eggs they are great, the bacon was almost raw here, they need to cook it; Lunch: the restaurant by the beach we would not recommend, the food was cooked on an outdoor grill and left sitting for some time, everthing was overdone and dry, and the service was apathetic; the restaurant by the pool, not the buffet was pretty good, pizza & french fries were decent; Dinner: hands down the Japanese restaurant was the best meal we had, you actually felt like you were in a real restaurant, the staff did a great job at authenticating the experience and the food was fresh and tasty. The buffet was okay, pasta with fresh sauce and lots of salt & pepper, and the mango ice cream were good. We stayed at Melia Marina Varadero in Feb for a week and would recommend it over Paradisus Princess Del Mar, it is new, cleaner, the entertainment was more professional, and we liked the layout better...plus a Cuban lady singing in the lobby every night, accompanied by a trio playing guitars, etc. PPDM had a Cuban singer in the piano bar but it didn't start till 11pm. Not a bad experience, you could do worse but we would recommend MMV over PPDM.

Nice resort

The hotel was very nice and the beach is great. The food, however, is lousy and cold at the buffet. They very seldom give you ice water or a cold bottle of water. The mini bar contains beer and 2 Cuban pop only. The coffee makes in the rooms rarely work. Some of the workers are very nice but most of them don't give you the time of day. The entertainment is basically the same every night. If it rains, there is absolutely nothing to do at this resort. The laundry (sheets, blankets etc) have a stal [... read more]e smell to them. They do not supply face cloths unless you bug them for them.

Paradisus Princess Del Mar

Nothing special. Just nice. Pool was ordinary, beach beautiful Japanese restarant amazing. Staff excellent. Entertainment and activities not great, except for illusionist and water ballet. Lacking tropical drinks at swim up bar

Not bad

This is our 13th to Cuba, 10 of them to Varadero. We love Varadero as it is a short plane ride, quick ride to the hotels and just love the Cuban people. We usually stay at Royal Hicacos but it was sold out so we wanted another Adult only resort and thought that Princessa Del Mar and the Paradisus name would prove to be awesome. I think if you stay in the Royal section, you might better enjoy your stay. There were 6 of us. They did accommodate our rooms being side by side so that was nice however [... read more] the rooms very extremely musty, moldy smelling....more so than the usual tropical smell you have come to expect, maybe because we were on the ground floor...not sure. Anyway, we lived with it & did not complain. Our fridge was only stocked every 2 days, the 2 other couples were daily..not sure about the inconsistency. We would ask for coffee as we liked to sit on the balcony first thing in the morning with a coffee. They would leave us 1 pkg of coffee but no filters (you need filters for these coffee machines). Anyway, trivial complaints! The food was great, however, in the buffet, it was very cold all of the time. It was nice to see lobster every night in the buffet. We went to 3 A La Cartes. Sakura was amazing...could have eaten there every night. The Hill Top, located in the Royal Section was awesome but the Italian one was terrible. Our opinion of course! They had a BBQ section daily, always something roasting on the spit, usually a pig and they had a 24 hr snack restaurant that served home made pizza...very good. The only complaint we had about the restaurants was the breakfasts cooks were painfully slow. There was always line ups for fresh cooked eggs, omelettes etc and the cooks would only cook 2 items at a time. The bars, that was another story. The service in the lobby bar was terrible the entire stay. Not because it was busy, the staff preferred to be chatting together and slipping out back to drink then to wait on anyone. The other bars were famous for running out of stuff like beer one day at the coffee bar and tonic was always hard to get at the beach bar. The swim up pool bar was always slow too. Cuban time I suppose. All in all...it was a good vacation but I think I would recommend trying the Royal Section. It seems that is what they were trying to sell at this resort

Very nice adult only resort

This is a very large resort so lots of guests.Excellent beach with bar and service.Pools are well situated and because of number of guests need to reserve chairs early in morning.Buffet has many choices for breakfast ,lunch and dinner.Would not recommend the Italian nor Asian restaurants but woulr reserve the Japanese twice in lieu of.Service in all restaurants is excellent except for the two mentionned above.The service and food at the Miramar is excellent as well as the ambiance. housekeeping  [... read more]is very good as well as the accomodations.Note there are no elevators only stairs so upper floors require mobility.Bars are open 24/7 so if buliding is close by your sleep may be disturbed if in front section.If going for golf the Royal service which has its own private section and pools as well as the Miramar restaurant with unlimited golf would be the way to go. Recommend the tour to Havana which is all day but would not bother with the 4hr tour to Varodero as not much to see other than ALS Restaurant and flee market.

Great Resort

The hotel room was clean and spacious. The food in the buffet was good and the selection was fine. They were serving fresh lobster every evening that we ate there. The Japanese restaurant, Hilltop restaurant and Cuban restaurants were very good. We did not care much for the Italian restaurant. The beach was very good and the only problem is the shortage of shaded areas over the lounge chairs. By 0800 every morning all of the good spots were taken (towels/books placed).

Awesome!

Absolutely loved it. Beautiful beach, shallow and gradually getting deeper water. When you finally get back on sand there is Victor waiting with your drinks. Get invited to Royal section for a dinner. Wow. A la carte dinner every night. Japanese for an entertainment. French, lobster wine ..and waiter Fernando. Excellent service all around. Can't wait to go back and do it all over again

Just as pictured

This is my first all inclusive ever! Not knowing what to expect, I feel the hotel is everything as depicted by the pictures. The staff are super friendly, and helpful. The meals are well done, I honestly though preferred the buffet hall, the variety was more than enough and well prepared. the beach will take your breath away!!

Dissapointed

The property is beautiful but the service is not at all what we expected. The buffet restaurants were closed for 3 of the 7 nights that we were there. We were forced to eat at restaurants with cuisines that did not appeal to us. We tried the late night snack restaurant and again it was a failure. The food and service were both awful. Room service was another disappointment. We needed bottled water to take medication with and after 2 consecutive nights of calling and waiting we did not receive th [... read more]e promised bottled waters.

Very bad experience

Very disappointing if you think you are booking a five star and what you get is not at all a five star hotel. The staff is very nice. The food is not good at the standard side, but the restaurants for the Royal service were good.

Sol Melia Hotels and Resorts - Veradero Cuba

This hotel ranks at the top for Cuba visitors. The beach is fabulous and you definitely need to upgrade to Royal Service. The pool was hot and required more daily maintainence. I am fussy when it comes to eating and I never went home hungry!

Great resort!

We had an an amazing holiday at this resort. We stayed in the Royal Service section, which we highly recommend. The service was great, and the food was incredible for Cuba. This section offers a private pool, an amazing restaurant, and a private beach area. Our room had an ocean view, which was wonderful. The beach is beautiful and you can walk for miles. The proximity to Havana is great, and one should not miss that excursion.

Paradisus Princess Del Mar Sol Melia Hotels and Re

I would recommend this resort to others. The hotel room and grounds were clean & beautiful. The staff was friendly and helpful. The shows were colourful and fun to watch. Food selection was pretty good but some flavour was missing. One negative was the mosquitoes in the bathroom (I was bitten several times in the middle of the night).