Bahia Principe Escape Bouganville: Christmas vacation went down the drain......

This hotel has a beautiful grounds, comfortable and very clean rooms, the food seems very delicious....but there is some health problem that the hotel doesn't want to address to or is just pretending that nothing is happening. There was a party of 5 on our christmas vacation stay and 3 of us did experienced severe digestive disorder beginning with chills and fever and then following with severe diarrhea lasting for several days. All of us did not consume any of alcohol, had normal daily meals se [... read more]rved at the buffet, were drinking only bottled water and coffee served at the buffet. We ate only cooked meals and steamed veggies and still got sick one after another. We spoke with other people who were vacationing at the same time at this same hotel and they were experiencing similar health issues. The resort staff seems to keep it very nice and clean but are they really taking any steps to find the problem source, are they really trying to find out were all this sickness is coming from? We are not the only travellers who got sick at this place. We did read some of the bad reviews before our trip, well now we know we should have take them more seriously and really believe them before we made our decision to go there. Well it is 2 weeks after we have returned back home and I am glad to see that my husband has just finally recovered now. He is the one who got the biggest hit and stayed in the room close to the bathroom through the entire stay there. In overall our Christmas vacation was ruined since day one at this resort and for sure we will never return back there anymore.

Bahia Principe Escape Bouganville: At Your Service

Grounds were beautifully maintained, staff always met us with a smile and a cheery greeting, room was lovely and spacious, shows in the evenings were well done and entertaining. We had a problem with the toilet/shower which was addressed quickly. Location is not ideal for snorkeling or diving - cloudy water.

Bahia Principe Explore La Romana: Health Inspector Required ASAP! Food poisoning!

We stayed at this resort from December 25th - January 1st/16. We were in a group with my parents, my husband and our toddler. We came from Vancouver, BC so it was quite a bit of money and time to get to this place. To give you a little bit of background, we travel frequently, about 5 times a year and stay in all-inclusive luxury resorts in the Caribbean about twice per year. We have previously stayed at Grand Bahia Principe in Runway Bay, Jamaica and Grand Bahia Principe in Punta Cana which are [... read more] actual 4.5-5 star resorts. This place has nothing to do with the Grand Bahia Principe name which we experienced before. It is generous of me to give this a 2 star rating. There is absolutely nothing 5 star about this place. If luxury and five star experience is what you are looking for, this is not the place!!! I'll start from our arrival. We arrived at the resort in the evening around 11:00pm. After nearly 12 hours of travel we were exhausted and starving. I should also mention that I am PREGNANT. While checking in I asked the employee if there was room service, as I had thought there was but he said "NOT FOR YOU" (referring to our particular package, I suppose). After 12 hours of travel, pregnant, and exhausted with a toddler the answer should have perhaps been "unfortunately not for the particular package you purchased, sorry" instead of “not for you". He told us that there is a snack bar where we can grab something to eat. As a pregnant woman I am very restricted with what I can and cannot eat and have to be very careful for obvious reasons. All that was available at the buffet style snack bar were hot dogs (which by the way were sitting in a pool of water), sandwiches with deli meat, and burgers. No fruit, no French fries, no pizza, no nachos, no dessert. I am not allowed to eat deli meat and hot dogs as a pregnant woman, therefore I had one choice left, burgers that were sitting in the heat. You can imagine how happy I was at this supposed "FIVE STAR LUXURY" resort from the start. We got to our room, which looked like we went back in time to the '90's. Everything was worn down and falling apart. Our room was on the ground floor and our balcony door did not lock properly and could easily be opened. Also, the chain lock on the main door was missing and my toddler was able to open the door without hesitation. So there we are, still hungry and now feeling unsafe and very much so irritated. We had to put the couch on the balcony door and chairs on the front door so that we could somewhat sleep. Food and safety are basic needs, there is nothing luxurious about that. The next morning we were woken up around 8:00AM by the housekeepers who scream at one another to communicate right in front of your door. Absolutely zero consideration for the fact that guests are there on vacation to REST and RELAX. This continued for the duration of our trip. That morning our safe also started breaking down. It basically just stopped working. We called the front desk who sent someone to fix it. He told us the battery was out and he needed to change it. In total 4 people came by to fix the safe which was very, very strange that a simple battery needed that many people. They also "fixed" the balcony door and eventually added a chain link to the front door after I had to convince the employee that my child could open the door. He thought it was fine as is!? The tub in our washroom did not drain properly, so every evening when we would shower we would literally be standing in a foot of filthy water (with sunscreen, sand and salt, trust me its FILTHY) Five stars right?! (Y) Often we did not have enough towels in our room and had to call the the front desk for more, who would take an hour to bring them while we waited to shower. The ones that were there half the time had strange yellow and orange marks on them. We took our toddler to the kid’s park area to play. It was the biggest joke of a play area that I have ever seen at any resort. It’s basically a bunch of plastic swings and slides that were half broken and completely unsafe all placed on top of sand, also not a good idea as it got in her eyes as she crawled around for 5 minutes. The pools are nice but dirty. There are always random things floating around in murky sunscreen water so we spent most of our time on the beach. 90% of the staff could care less that you are there. They will ignore you for as long as they can to avoid having to do their actual job. We sat at the lobby bar area, there was nobody else but us at the time and the waitress just would not come over to ask us what we wanted to drink, just ONE example. On the third day I woke up nauseous. I assumed that it was just pregnancy sickness but unfortunately I was wrong. My symptoms quickly worsened. On the third day I woke up nauseous. I assumed that it was just pregnancy sickness but unfortunately I was wrong. My symptoms quickly worsened. I developed a low fever, vomiting, loose bowel movements, chills, aches and all the works that go along with food poisoning! Did I mention that I am pregnant???I was so, so, so careful. I avoided all deli meat, salad, hot dogs, anything that sat there for a long time, made sure to have everything fresh off the grill and made in front of me and well done. I even brushed my teeth with bottled water. My symptoms persisted for 48h and I was confined to my room, more precisely the bathroom. We had to cancel our trip to Catalina Island and considered going home early. Please, do not ignore all of the reviews regarding food poisoning, they are not a joke. Wish so many complains, if this were a hotel in Canada, it would have long ago been shut down by health inspection as it is completely unsafe. My husband developed food poisoning symptoms on our last day and had diarrhea the entire flight home and still two days later. I have never, ever had food poisoning in the Caribbean and I have visited over 20 times. This is a first! We were only given half of our money back, for the Catalina cancellation. There was zero understanding. The only employees who will give you attention at this resort are the ones who are aggressively trying to sell time shares to the point of harassment. What part of we are on vacation trying to relax and not interested is so hard to understand? Also on the beach, if you have any length to your hair you will be asked if you want it braided at least 5 times daily. As for the drinks, they ran out of mint leaves for the mojitos on the 2nd day and for the duration of the trip. How is that even possible, honestly? Again, five stars? There is wifi available, you get 1 hour a day and you have to go to the reception for them to log you in and it’s only available in the lobby, how convenient? Every 5 star resort that I have stayed at thus far had 24H free wifi even on the beach. The shows were really fun and our toddler really enjoyed them. The entertainment team is really energetic and does their job well. For breakfast they have delicious donuts which we really enjoyed! There is also a nice selection of fresh fruit and fresh fruit juice. The girl who makes the fruit juice was super nice and stood out. There was always room on the beach and the pool and we easily found chairs. The beach is clean but is not as turquoise and crystal clear as other Caribbean destinations. The new year’s eve party was amazing. Tonnes of champagne, live music, an overall great party. Karaoke was great too! Overall, despite the few positives, this resort was a big, big letdown. I don't know if I can trust the Grand Bahia Principe name after this experience. The 4.5-5 star rating is a complete lie. I would never go to this place again and would absolutely not recommend it to anyone.

Bahia Principe Explore La Romana: Heaven on Earth

The hotel rooms are beautiful the resort is big and there is lot's to do. Amazing servers in the main buffet place you will have to go say hi to (breakfast) Natividad Colome and the best very efficient server (lunch and dinner) Wilkin Luis Richardson. The bartenders are super hot and very friendly.

Bahia Principe Escape Bouganville: Beautiful resort

This is a very beautiful resort, clean, well maintained, friendly staff. We really enjoyed our stay (Dec 12th to the 19th). Always some kind of entertainment day and night. The buffet at lunch and dinner could have more variety, there was lots of meat choices which were great very tasty. Maybe more hot pasta or potatoes (roasted, baked or fried). The bugs were really bad, you couldn't see them but the next day I was covered in bites and I used bug spray. They fog every night but they are still b [... read more]ad.

Dreams La Romana: Great resort

it is a great resort, its our third time here will come back again we have 8 year old daughter she had a grate time as well in kids club Entertament could be better.....................................................................................................

Iberostar Selection Hacienda Dominicus: Excellent service

This is an amazing hotel with the most beautiful grounds of any hotel we have ever stayed at. The service was very professional and the staff was always friendly and helpful. We would definitely reccommend this hotel.

Bahia Principe Escape Bouganville: What a great trip!

The Luxury Bahia Principe Bouganville is a very nice resort where the staff go out of their way to please you! The grounds are very meticulously kept and the whole resort is extremely clean. The rooms are spacious and comfortable with each having a walk in shower and jetted soaker tub. Whatever you need while you are away, just ask and they will get it for you. The pool and beach were lovely. The sea water was murky, but don't let that sway you, it's just because the resort is so close to the ri [... read more]ver. The water was great to hang out in on those hot days. The food was well cooked and lots of variety. Most of us in our group did get sick during this trip, but you have to remember we were visiting the Dominican. We did not take precautions before going down. This really was the only negative and we did not let it ruin our trip or sway our judgement of the resort. If you choose this resort, you will have a fabulous time!

Bahia Principe Escape Bouganville: Perfect for the price we paid

Amazing landscape , superbe rooms and very clean. One huge disappointment was the sea water in the golfe on the beach front. Not safe for swimming due to a high level of sediments and bacteria's brought by the river that's dumps all that nasty inland contains close by .

Bahia Principe Escape Bouganville: Very nice resort...but...

Overall, the resort deserves it's "luxury" title. The physical plant, (rooms, public areas, pool, etc.) are attractive and extremely well kept. Everything is CLEAN and polished/painted at all times. Service was wonderful about 98% of the time. Only one or two buffet servers tended to ignore us when we wanted coffee in the morning, but someone always picked up on this and came to our rescue, often a person wearing a name tage with "training" under their name. One of the small pool bar tenders see [... read more]med put out by being asked for anything. Often she was in her "back room" and had to be called for to get service. Lobby staff, porters, and maids were first class! I have heard complaints of "language barriers" but there is a universal language, NOT money, but a smile! Really, there was no language issue, someone would seek help if my rusty Spanish failed me. The food was definitely the weak point. Buffet "hot" food was never hot unless just freshly cooked or re-heated on the grill. The choice of foods was not bad, but soggy calimari does not appeal to many, even those who eat calimari. A la carte restaurants were better than buffets. Just don't EVER order the cod at the El Piscador. It reminded me of the old salted fish of 17th and 18th Century novels and was inedible. I'm sure my blood pressure went up many points with the salt intake from two bites! Overall a nice resort if you are prepared to eat simple foods in the buffet and don't mind cool waffles,pancakes, etc. I have to say if I would recommend this hotel to friends in check box below. I am answering "yes" with caveats - food and vicious biting bugs that leave oozing bites day and night, inside and out. USE BUG SPRAY!

Bahia Principe Escape Bouganville: A great resort!

The hotel was fantastic! Great food, rooms very clean and spacious, polite staff and great beach. A definite recommendation for anyone looking for a nice quiet getaway. Note though that it is a fair drive from the Punta Cana airport but it does give you a great opportunity to see a little bit of the Dominican country side.

Bahia Principe Escape Bouganville: Amazing resort

The grounds were imaculant...the rooms were big and spacious ,clean every time.food was great variety is my conclusion ...ride a little long 1 hr 17 minutes from punta Cana ...beach because of the river near by little murky ..and most of all the staff fantastic .....especially Manuel, adolfina, Joel, Jordanro, Alexsander, my god there are endless names,,, Fransico the consierge WoW paid attention to small detail,,,, highly recommend this resort

Viva Wyndham Dominicus Beach: A Wonderful Vacation

I had a wonderful vacation at this resort. The entertainment was outstanding and the food was consistently excellent. The staff were very friendly and polite. On top of it all, the beach is amazing. I had a great time at Isla Saona and would definitely recommend this resort to others. El Capitano will be back!

Bahia Principe Explore La Romana: Great resort and the adults only area was lovely.

Only real disappoinment was the ocean-while clean it wasn't that beautiful clear carribean sea that you come to expect due to the massive amounts of dredging of sand for surrounding residential development. But food, service, accommodations and people were lovely and there were amazing caves less than 10 minutes by taxi that are like a hidden treasure.

Iberostar Selection Hacienda Dominicus: Iberostar Hacienda Dominicus

This holiday was a wonderful experience, from the greeting when we arrived at the resort to the room overlooking the garden grounds to the meals served. All employees were happy and looked after us. Completely happy!

Bahia Principe Escape Bouganville: Fantastic Resort!

The resort was beautiful. The grounds were spectacular. The staff were very friendly. Great service everywhere you went. We enjoyed our stay at this resort very much and would definitely go back. The food was great with a great variety.

Bahia Principe Escape Bouganville: Just what the doctor ordered! Very relaxing.

This resort was just what I needed.Booked into the Don Pablo collection, this 5*, Adults only resort was perfect. The room was beautiful, turn-down service every night, mini bar fully stocked, coconut room-scented oil, bathrobes and slippers and pillow menu appreciated. Bar service on beach from 10 am on....uncrowded beach and many loungers and palapas for the taking. French ala carte was incredible, but the others weren't up to 5* quality. More like 4*. Daily buffets were great, mimosas for bre [... read more]akfast, especially by the water The Grill (also Steak night). I would definitely recommend to friends and family, and would go back if I could fly into La Romana instead of Punta Cana and take the 1 1/2 hr bus ride. I believe this is done during the busy times of the year. Nightly entertainment in the theatre next door, could use a jolt of creativity, but who doesn't like Michael Jackson. I am very happy to have come here for my week's vacation. Thank you.

Bahia Principe Escape Bouganville: The time of your life

If you are tense from work, stressed out or even need to get away for a bit, this is the best location in the world to have fun and enjoy it as you are the king or queen! Amazing resort with tons of fun people!

Dreams La Romana: Just good

We stayed in Dreams for a week (Apr 29 -May 06 2015). Overall our experience are good with some drawbacks. To get a better picture I start with "not too good" aspects: Beach. Beach is small and overcrowded with loungers . Distance between loungers just few inches. We travel to many places in Caribbean region and never seen so crowded beach. Part of the beach has a thin layer of sand over some hard staff (stones or corrals don't know what it is) Beach floor is sandy with some corrals and seaweeds [... read more] (not many but easy to come across) I'd like you to understand me right ,you still be able to swim and enjoy the sun on the beach (what we did) if clear your mind and don't expect a lot. Food. We seen much better variety and quality. I'd give it 6 of 10. We never left restaurant hungry during our week of stay there. Resort start to show it's age. Our room was good and clean with everything working properly. No problem there. People who work at the resort are nice and hardworking. Never had any complains about service.10 of 10. Overall the resort is good, but we are not planning go back because of the beach. Ask your question. Stayed May 2015, travelled as a couple

Bahia Principe Explore La Romana: Definitely a place of pros and cons

Hotel satisfactory, along with the food at the buffet and a la carte (Italian by far the best). Good location for excursions as Santa Domingo etc. is closer (priced better too). Tame water if you like that and thus good for the kayak and pedal boat. Chose this location solely to connect with friends.