The Fives Beach Hotel and Residences Playa Del Carmen: Great Resort

Pluses -fantastic food &Premium drinks -very well cared for grounds and common areas -9 pools all are lovely -nice walking trails amongst tropical foliage and wildlife (monkies etc) -room service menu included sea bass, Cornish hens, wine etc -concierge and resort staff attentive to requests -numerous restaurants to choose from. All great decor and atmosphere Minuses -drinks made with mixes not fresh fruit -entertainment held in a parking lot. Not enough seating and poor atmosphere  [... read more] -many resort staff did not understand English -resort did not comply with 2 beds in the room as requested (worked out in the end) I’ll probably think of other things and will comment further at a later date Dolly Bosnar

Bahia Principe Explore Akumal: Beautiful Resort!

This resort was amazing! The grounds were gorgeous, the pools were amazing and the staff was wonderful. The food was delicious in buffet and restaurants and the entertainment was great. We stayed in the adult only building # 83 which was perfect in every way. We especially loved the Brazilian Grill at los Corales , the Mediterraneo, and the Don Pablo. I wish the water was a little deeper at the beaches but still very nice. A special thank-you to Cathie Milner at Trip Central who was so helpf [... read more]ul and informative while planning this trip.... It was such a pleasure speaking with her.

Barcelo Maya Colonial: Great Resort

This resort was wonderful. The pools are big therefore never feeling overly busy. The a la cartes restaurants are great especially the Italian ones. The waiters and waitresss were very attentive. We would definitely go back to this resort.

Iberostar Waves Paraiso del Mar: Great Time !

Resort & rooms very clean. Staff very friendly and helpful. Bartenders amazing .. loved Victor at the pool bar... Beach was ok .. windy .. lots of seaweed. Never a problem finding chairs at beach or the pool ... which was amazing . Disappointed in the A-la-Carte restaurants .. food was good but the presentation not as good as our last year visit to the Iberostar in Puerto Plata DR. and felt as if we were being rushed. Requested a room overlooking the pool .. which we got, but didn't realiz [... read more]e you couldn't see it for the "jungle view" .. it wasn't bad ... just not noted you wouldn't be able to see the pool. We stayed in block 13 ... long walk up to lobby if you didn't use the golf cart shuttles .. would request block 15 or 16 next time. Overall great place .. would go back again.

Bahia Principe Explore Coba: Excellent Amenities

Very large resort that has everything you could possibly want. The size makes it a little spread out, however there is a very effective trolley transit system to shuttle you around to wherever you need to go (it's also walkable if you don't mind a bit of a hike). The grounds are extremely well kept, and the food is quite good (buffets offer a wide variety of choices, and the a la carte restaurants - that I visited - were delicious). The only knock is that the Coba section of the resort was extre [... read more]mely busy. It's the kid-friendly area. If you want a more quiet experience, you absolutely want to choose Tulum or Akumal (both have easier access to the beach as well). All in all, a very enjoyable stay. The resort definitely lived up to expectations.

Breathless Riviera Cancun: Foamy Fun

Lots of action (if you want it it). Beautifully clean resort with amazing staff. Always joking and having a good time the staff seem like they really enjoy what they do which is refreshing. The restaurants were awesome and we were able to visit each one. We never ate at the buffet in the evening but I'm sure it was good as the breakfasts were great. Foam party was lots of fun (ask my husband lol). We are older but fit in just fine and didn't fine it over the top. We had one loud night due to rud [... read more]e neighbors but the front desk staff moved us immediately without question. Great experience ☺😊

Grand Sunset Princess: Beautiful resort

Very picturesque, friendly staff, many a la carte options...many a la carte options..... only area for improvement would be the food quality.... while certainly nothing wrong with it... I would say it was only average compared to other resort I have been to in other countries

Barcelo Maya Caribe: Everything you want

This is my second time at this resort. Couldn’t ask for a nicer place. Very clean food is great. Can snorkel right out front of the palace resort is best. I will say one thing to be aware of and not sure if the tripcentral reps would even be aware of. The last few days of our trip a business convention arrived and took over one side of the buffet. This created a line up at the other side. We walked to the next resort over to eat. Overall a great resort something for everyone at the Barcelo Ma [... read more]ya Grand resort.

Akumal Bay Beach and Spa Resort: Beyond my Expectations

This resort was a 5/5 in every aspect. The beach was beautiful, the rooms large and clean, the food was fantastic and the staff were super friendly and attentive. There is absolutely nothing I would change.

Akumal Bay Beach and Spa Resort: As usual absolutely oustanding

Hotel right on the beach, food was just like home, beach was sandy bliss, snorkeling at its best. The staff are always friendly and have a great sense of humour. We had a junior garden suite which has its own hot tub and you can walk to the beach literally in under a minute, fantastic.

Iberostar Waves Tucan: Amazing resort

We arrived in the darkness so was hard to get a first impression. Staff at the check in desk were very friendly and professional.Baggage was taken to our quickly so we could change and get a late dinner. Food in all restaurants was very good with many choices. My favourite was the Japanese restaurant where the chef cooked at your table and put on quite a show. Activity staff were excellent in getting guests to participate and have fun. Rooms were lovely and cleaning staff very attentive to thei [... read more]r jobs. Grounds were immaculate and very creative with a jungle setting and natural caves and waterfalls. Spa was very good and hot tub amazing. We walked to local shopping for souvenirs. I celebrated a Birthday while there and they helped me acknowledge it with champagne!!

Bahia Principe Explore Tulum: Big does always mean better

Beautiful large resort however because of its size the food was often cold or overcooked. The rooms are nice however it took at least 20 minutes for hot water. The night shows started at 10 pm and were not very entertaining.. The beach was very narrow with lots of rocks and seaweed. Over all I have been to much better places.

Grand Sunset Princess: Mixed feelings

Hôtel set-up is quite nice. Superb pool where we do not have to get up a 6 am to reserve with a towel. Nice gym. Very good evening shows. Food was quite disappointing Everywhere. We had bugs in our room but no hair conditionner, no body lotion and no Kleenex. While making up our luggage to leave, we realized two pullovers were missing. They had not been worn during our 2 week vacation but were needed for our return in -10 weather. My husband had also reported earlier in the week a missing w [... read more]atch. Security came and I documented the event . No news since.

Platinum Yucatan Princess: Lovely resort

Check in was a breeze with the upgraded status - and champagne upon arrival. Unfortunately the room requested with two beds was not given and wouldn't be for two more days and we couldn't be bothered to unpack to pack back up again to unpack so we stayed where we were. South side rooms in block 5 are the place to stay with the swim up rooms and sun. The entire place was spotless, though sometimes the pool seemed a little scummy. Rooms were a great size with lots of room to move around and the  [... read more]dual rain showers were awesome. There was lots of room for hanging clothes and emptying the suitcase. The beach area is nothing like the Dominican - quite rocky and dirty (garbage in water) but it was sure nice to be close to and hear the waves crashing. Sunsets and Moons could both be seen. Food was good. I like the resort because it was the quieter of the three chains and you could travel to the other two and be busy and come back to this resort and feel the calm relaxed atmosphere. Staff was friendly.

Bahia Principe Explore Coba: Beautiful resort

The resort grounds were stunning, the entertainment first class. Service was slow and minimal understanding of English was a bit frustrating but definitely worth a visit. The beach is great and clean with lots of great kids entertainment.

Bahia Principe Explore Coba: Beautiful resort- delicious food

This resort was very clean and the pools and grounds well kept. There was a variety of entertainment. The staff were always pleasant and friendly. There was a lot of variety in regard to what to do, eat and drink. All the drinks were yummy! It had all the elements to make a great vacation!

Paradisus La Perla Adults Only Riviera Maya: Excellent Resort!

We spent February 12-19, 2018 at Paradisus La Perla. We’ve been to many all inclusive resorts and this is by far the best we’ve stayed at. It may have cost a bit more for us than others but it was well worth it. Upon check in, we were given an upgraded room in the Royal Service section. Although we couldn’t use the Royal Services, the room was really nice! There really isn’t much negative to say about La Perla....the service, the staff, the food (everywhere), the decor, the cleanliness,  [... read more]the beach....everything was awesome! We didn’t go to the pool area while there, but we did see that people were placing towels on the chairs early in the day to reserve them. We went to the beach every day rather than the pool....the beach was great, there were waiters there and you could order food from a snack bar as well...nachos, burgers, hot dogs, etc. The one thing I would strongly recommend is that the resort put some signage up warning patrons of rocky areas in the water....we learned quickly where to go in the water where there were no rocks....we spoke to several people who actually sustained injuries from one area that was extremely rocky. Although La Perla is adults only, it does share some restaurants and the entertainment with the kid friendly La Esmeralda resort. If you want quiet at mealtime, I suggest sticking with the adults only restaurants. I did find that some “adults only” sections, like the Gabi lounge had kids at times I felt inappropriate, like at 10 at night, with adults in the bar scene, drinking, dancing and partying. Also the Melia Hotel reps tried to get us to attend an “information session” (time share??) about all their resorts, hotels etc...we have learned our lesson on this type of thing before and it took a few no thank yous, not interested for them to back off. I would highly recommend La Perla....we had an awesome vacation!!

Ocean Coral Riviera Cancun: Very nice resort

Was very pleased with the service , cleanliness and quality of food ! The only negative was the constant seaweed washing up on the beach but staff did a great job of cleaning up after Mother Nature . Would definitely return to Oceon Corral and Turquesa

The Fives Beach Hotel and Residences Playa Del Carmen: Barely 3 star room, 4 star everything else

Disclaimer: I’m an airline pilot that stays in hotels roughly 16 nights per month The bad: Our room in villa 12, (1204-2) had a broken table lamp, mould in the bathroom/shower/toilet, surface rust on all the metal finishes, broken shower door hinges, and paint splatter on the ground. This is disappointing because the modern decor would be great with some proper upkeep and attention to detail! Think W hotel style room with poor materials and workmanship. After mentionning all of this to  [... read more]our Transat rep on the premises he walked us over the to the front desk and they just said we can’t do a room change, just write down what’s wrong with the room and we will send someone. Nothing was done during the whole 7 day stay and I stopped trying with our transat rep/front desk because they seemed completely unwilling to help. Welcome champagne and fruit plate was not provided as per the transat booking details This resort is very agressive on trying to upsell you at every opportunity. Such as, premium liquor, premium wine, certain dishes cost more, spa services, etc. I already paid for an all inclusive resort, stop pestering me for upsells when I’m trying to relax on vacation. The good: Medium size of resort is great for walkability Lots of neat pools laid out around the villas Patch of jungle with cool wildlife (monkeys, gator, boar) Adult only pool/area is brand new Almost all the food was very good Service at bars and restaurants was very good The taco lady in the mornings is amazing! The rooms in the newer section by the adult pool are very nice! The property itself is kept in very good shape. In conclusion: With some upgrades to the older rooms and better front desk customer service this could truly be a 4-4.5 star hotel. For now it is not.

Blue Bay Grand Esmeralda: Excellent resort

The grounds and public areas were well maintained and very clean, the buffet restaurants offered a large variety of choices, our room was clean and comfortable and the staff responded quickly and effectively when we phoned to say we had no hot water in the shower. Check-in and check-out were efficient. The a la carte restaurants gave us an opportunity to try some different menus - we liked all of them. The staff throughout the resort were unfailingly friendly and helpful. There were some ver [... read more]y loud young guests in neighbouring rooms but after complaints from some other guests, security dealt with the issue by encouraging them to party at the 24 hour bar instead of their rooms. From my perspective, this solved the problem. No complaints about this resort at all.