Blue Bay Grand Esmeralda: Fantastic stay!!

Easy booking with no issues through Tripcentral. Hotel and grounds were nicely kept and staff was very accommodating. We booked a few excursions through the hotel..Ricardo,our Westjet rep., was very helpful and a genuinely great guy.

Grand Sirenis Mayan Beach: Good times!!!

Very nice resort. Good food, lots to do, and lots to see. Take the time to find out everything that is offered so you do not miss anything. Party pool and quiet pool gives you choice. High waves every day kept us from enjoying the ocean the way we would have liked to. People working there - so nice and helpful.

Barcelo Maya Colonial: Best all inclusive so far!

We went down with 2 couples and stayed on the second floor rooms 6249 and 6239. Both rooms were equally good with ample space and great views of the lush tropical bush. Lots of songbirds to great you every morning as well as big Igwanans. If you can’t enjoy yourself at this resort you are really too picky and should do some soul searching! The food was always varied and delicious with lots of Mexican options as well as North American. The pools, beach and lobby were all first class for servi [... read more]ce, cleanliness, and beauty. We never waited more than a couple minutes usually less the 10 seconds for a drink. When you see the size of this place that’s amazing! We stayed at the Colonial but the sister resorts, Tropical, Caribe, Beach, and Palace. All are beautiful and accessible except the Palace (5star) I will warn that although accessible for handicapped people this place is huge and a lot of walking is required! Shows were decent but got repetitive if all were taken in. Would go back in a New York minute, Thank you Karol from trip central for the recommendation!

Royalton Hideaway Riviera Cancun: Nicest Hotel Ever!

This is an amazing place. It was much larger than I imagined however that made it even better because of the amazing selection of bars, restaurants, pools etc. The public areas of the resort were beautiful - clean, elegant, spacious, well maintained and a please to use. The gym and spa were wonderful - the gym had all brand new equipment and was a pleasure to use while the spa was just amazing - the hydrotherapy area was huge with a big variety of pools and showers and the massage rooms [... read more] were relaxing and quiet. Although there was only one buffet, and it got a little busy at breakfast, the quality and selection of the food was wonderful - and kudos to the hotel for putting deserts and other foods behind glass - much more hygienic. The food itself was wonderfully presented and beautifully cooked and was the best i have eaten from more than 20 all inclusive hotels. Try the Royalton chicken! I was stunned by the number and quality of the specialty restaurants. I am used to seeing recycled buffet food in these places served by people who don't know what they are talking about but here I was incredibly surprised by the food quality, its presentation, and the understanding of the servers. I made it to 5 of the restaurants and they were all good and some were great!. Best of all, no reservations needed - that makes life so simple! Another great thing was the quality products they served at the bars - all the drinks were premium and there was a huge selection of everything that one could want - very nice! Our room was huge and luxurious - our view of the wall around the property was not great but that's my faults - I should have shelled out for oceanview. what was great was the unlimited 24 hour room service - breakfast delivered when you want it is a great way to start the day. Entertainment was incredible - shows were on all the time and the only downer was that I could not see everything I wanted to. The best thing about this place was the staff - they all seemed to be loving their jobs and were always smiling. They were friendly and helpful and most were also very competent in English too. I thought they were great. Although the beach sand was very nice for walking, you should note that due to the offshore reef, they get a lot of seaweed in the water and on the beach - they try to keep it clean but it is a big job

Bahia Principe Escape Sian Ka'an: Best Vacation EVER!!!

The service was extraordinary. The hotel was clean and the grounds pristine. The staff were friendly and very accommodating. Even thought he resort is not on the beach, the jungle atmosphere added a new dimension to the vacation. It was a short trolley ride to the beach, and was always a good opportunity to see all of the resort .

Hotel Xcaret Mexico: Outstanding 5 star All-Inclusive Resort

Just returned from one week at Hotel Xcaret (Feb 9-16th) with 2 other couples to celebrate our 60th birthdays. We all thoroughly enjoyed our stay. Rooms, pools, food, parks and staff were amazing. Outstanding 5 star All-Inclusive Resort. Would definitely return again.

Grand Sunset Princess: Nice resort

The resort is amazing. The food I was not happy with. Not much shell fish. Lobster tail expensive The alacarts were not very good Compared to previous countries Room service very good except no fancy towel animals. Big resort lots of walking

Bahia Principe Escape Sian Ka'an: Perfect paradise

Everything was exquisite. Cleanliness was impeccable in the rooms, dining facilities, walking trails and amenities. The food was fresh, safe to eat and options a plenty. A la carte restos were top notch with service, style and taste. Met some great people and the golf course was gorgeous. Highly recommend the hydrotherapy and athletic massage. I would definitely go back.

Dreams Sapphire Resort and Spa: It was all that we expect from a trip and more. amazing

This hotel was amazing. never had better service like this before. Staff and servers were the best. (a special thank you to Gabriel and Luis from the buffet restaurant and to Jessica who made sure we had plenty of drinks at the pool.)

Barcelo Maya Beach Resort: Fantastic spot

The hotel was beautiful very clean great service huge resort but tons of space to just relax and not be bothered by others. Food was very good service was excellent but our room had a terrible view. Lots to do and the whole family had great experience.

Hard Rock Hotel Riviera Maya: Absolutely amazing!

We spent a week over Valentine's Day and have nothing but good things to say, from the super friendly staff, great food selection, cleanliness of rooms and meticulously maintained grounds. We will definitely be back.

Hotel Xcaret Mexico: Great resort

While this resort wasn't fully operational when we went (the lagoons weren't fully finished for swimming in) it was still amazing. Friendly staff- you could stop anyone and ask a question and they were respectful, kind and always willing to help out. The resort itself was beautiful. Well spread out so even though this is a larger resort you never felt that you were crowded. Having the parks included in the cost of this resort is amazing. If I ever thought of taking my son to Disney again--I [... read more] wouldn't. If you like outdoors this a great place to take family. Having the opportunity to snorkel, underwater rivers, etc.... via the parks is way better for the adventurer then Disney (in my opinion) and I think when it is fully operational, very comparable in price. Three friends went to this resort. The rooms were large with lots of space for us and, in reality, four of us could have fit very comfortably in the room if we wanted to. The balconies are large enough for two hammocks, little alcove with a coach and it had another chair on it. Sometimes they were a bit later with making up the room but we would just call, let them know we were heading out for drinks and supper and would ask them to make the room. It was always done when we returned. The bar fridge was the same--well stocked and if we ever needed anything we just called and they would arrive in a very timely fashion. Food was great with a lot of variety- something for everyone. If you are a beach lover you may not be as enthused. The beach is lovely but not very long so you can't go for long walks along the beach. But they have paths everyone on the resort and you can walk easily and safely. While we were there the winds were high so we couldn't snorkel off the beach (although we were told you can when it's calm). The water was lovely and warm. For the cooler days the heated infinity pool was lovely (although the ocean water was, I think, almost the same temperature). For us, we booked when they had their opening deal--it was an amazing deal. But, even looking at the prices now and know what we got for service, food, inclusion of the park I wouldn't hesitate to recommend it.

Barcelo Maya Beach Resort: Incredible Resort

Beautiful hotel on a large property with plenty of activities and restaurants in the complex. The staff are friendly and accommodating, the food is delicious at every location and there are plenty of loungers at pool and beach in sun or shade. Can't wait to return!!!

The Fives Beach Hotel and Residences Playa Del Carmen: Great Family Resort

There were six of us on our family vacation, ranging in age from 12 (grandson) to 63 and we all had a really great holiday. We had three rooms, all in the same building. We were able to connect easily through the hotel telephone system or using their wifi on on cells. The gourmet a la carte restaurants were amazing! My favourite was the Italian restaurant - beef tenderloin, seafood pasta, Yummy! The staff were helpful, friendly and courteous. Outstanding service from our favourite waiter  [... read more]Bernardo at the Flavours family restaurant for breakfast...did I mention there were 6 of us at all meals! Our room was always kept clean and fresh by Esperanza. Our king bed was very comfortable. We experienced some plumbing issues with our toilet - couldn't flush any paper! We all loved the beach and enjoyed fabulous beach massages. The kids got nonpermanent tattoos. Day trips were abundant, but understand the cancellation policy...very difficult to get a refund.

Barcelo Maya Caribe: Amazing resort!

We enjoyed our stay at this resort it was amazing from the service and beaches . The resort was clean and the food was amazing we recommend the Barcelo resorts to anyone who is looking for a truly remarkable way to relax and unwind d from the busyness of life!

Dreams Aventuras Riviera Maya: Beautiful resort

We found this resort very clean friendly and lots of activities. The staff were very accommodating and made our holiday super. The dolphins and manitee were really great at the resort. We rented a golf course and checked out the community which is very friendly and very secure to be there.

Royalton Hideaway Riviera Cancun: Second time here!

We brought my sister and her hubby with us for our second trip here as we loved our first time sooo much! This time was still great but the attention to detail in terms of butler service wasn't as goos as our first time. I think they must have had a new person training in the diamond club reception because his answer to everything was YES! but unless we asked our butler directly it didnt happen. Our butler was very hard to get a hold of this time. We only saw him 3 times in 8 days not for lack  [... read more]of trying. There was far too much manager presents making their service in the restaurants inconsistent....ie. one night a manager sent my hubby and sister's hubby back to change out of their sandals then the hostess let the next guy in with the same sandals and i called her on it and she said thwy were dress sandals and were okay! I'm not sure when reef sandals became dress sandals but apparently they are for some men and not others.....i was super frustrated with those inconsistencies. Also....there was a big and small tractor on the diamond club beach side for 5 of our 7 beach days all morning and into the afternoon removing seaweed. We couldn't even hear the ocean or converse with each other. It's still a gorgeous resort with exceptional service but it wasnt the same the second time around and i would not spend $6000 again for the room we got this time that also wasn't what we requested. My sister got the right room but we just got what was left which was definately a big disappointment to myself. Our butler did fix it and even upgraded us on our last 2 nights to a beautiful room. He really tried but i think he was over worked and his messages weren't being passed onto us. I'd go back again but not diamond club or even hideaway....there was no real benefit this time. The sercixe has changed too much and i think its because the bean counters have scaled back on the luxury we experienced the first time.

Grand Riviera Princess: Fantastic resort

Friendly staff, clean grounds and amazing food. We did not take part in all the activities but a whole variety of things were available everyday. I would recommend the spa services. The massages on the beach are sooo relaxing and are performed by registered therapists who provide receipts for insurance purposes. I Wouldn't change a thing. Our stay was perfect.

Grand Sunset Princess: Best Resort yet!!!

This was a well rounded resort, fun for all ages. Great food and drinks, very clean. We would recommend this resort to anyone, will not be disappointed. Our 4 th all-inclusive vacation and the best one yet!!

Ocean Coral Riviera Cancun: Friendly resort

Very friendly atmosphere, amazing people, room is big and spacious, food is great, we had the best massage ever , showtimes is good, but not enough time to dance.The beach is nice, unfortunately water was dirty with seaweeds.