Hyatt Vivid Playa Del Carmen: Beautiful Resort

Rooms and grounds were beautiful. Food and restaurants were excellent. Service was great with very friendly staff. I will definitely plan a return visit. The location was wonderful and within walking distance to Fifth Avenue.

Grand Sirenis Riviera Maya: Outstanding Resort!

So much to do! We never left the resort and wished we had booked our stay for longer than a week. Staff were kind, happy and very attentive (to be honest, the best service we've had at any resort and we did not book as premium members). We travelled with our 7 year old and he was treated like a prince. The grounds are massive and gorgeously well kept. Rooms are spacious and luxurious. We explored and hiked through natural trails around the property. We discovered a cinote and an inlet where fre [... read more]shwater and salt water meet- was some of the best snorkeling we've ever experienced. The beach is not forever white sand, however has many entry points and tons of fish, turtles and sting rays to discover. Food and drinks were everywhere and staff were never too far away to refresh our beverages. Pools are massive and incredible! The lazy river was too fun...went on it several times each day! Only complaint is they need a beer trail for the float haha! Only resort we'd consider visiting more than once. Night shows are well done and disco is easy to get to. Sky bar has some talented evening entertainment and the entire resort is brightly lit up. We liked that there were so many options and if there was an evening you wanted to chill, the rooms are private and you don't feel you're in the middle of the party. Monkeys and wildlife are very exciting and loved visiting the dolphins. Was more we could have experienced ...never made it to the spa, didn't have a chance to try the biking or even see the other half of the resort! We have been home for only a few days and are already telling everyone we know that it's the most amazing resort they could choose to go to!

The Sens Riviera: Great Resort

When reading other reviews prior to leaving I was a little nervous. There really is nothing to complain about. The beach was beautiful, the food was good and the wine was even better. The best part of this resort was the staff. They went out of their way to try to accommodate you in any way that they could. If they could do something for you they would. The only complaint I would personally have is that the resort is a little on the small side.

Samba Vallarta: Not totally satisfied

The resort was ok but a bit dated. The staff were very good in providing the service you would expect from a all inclusive resort. For the cost we found the liquor was not top shelf as we had encountered at other resorts for the same cost. The rooms has a strong odour and the beds were extremely hard and uncomfortable. I don't think we would stay here again. Food was ok but repetitive as it is hard to please all palates. If you like a small resort you may like this one.

Bahia Principe Explore Tulum: Beautiful bahia

Very nice resort ,the grounds are stunning . The staff are sweet , the rooms are big and very clean . Great entertainment . Will be returning , thx for a great vacation . The food was very tasty also the alacarts the service was fast . Friendly animals on the property . Thank you for a great time .maureen and Hank beekmans

Emporio Acapulco: Hotel and staff need big improvement

We went through 5 rooms checking in because nothing was working in them/ example ….Room key would not open the door no hot water in shower hair blower stopped working no air conditioning not working just to name a few. The food was terrible and service was like we were invisable. We were ignored. No entertainment because it is only an all inclusive hotel for a few.

Barcelo Maya Riviera: First time to Cancun

Amazing room with ocean view...hot tub on balcony...champagne...comfortable bed and everything was brand new , the place was clean top to bottom , and the food and service was absolutely incredible Barcelo set the bar very high in terms of luxury and comfort...I’ Going again next winter

Platinum Yucatan Princess: Amazing resort

This resort was amazing. The beach was a little rocky but we bought some water shoes and they did the trick. You can always just walk 2 minutes to the sister resort and they have a better beach. Food was amazing! Loved all the a la cartes. Was a great bonus that you didn’t have to make a reservation. We also had access to the restaurants at the sister resorts which was nice. The staff was unbelievable! These are such hard working people. They worked constantly to make our stay the best it coul [... read more]d be. Would recommend this resort 100%!

Riu Palace Costa Mujeres: Beautiful Resort!

This is a beautiful resort. Well laid out and accessible for all, so if that's on your list of needs, this is the place for you. Check in was quick and painless and our room was ready right away. The room was excellent. We were just in a standard junior suite and it was perfect for the two of us. The open concept washroom is odd, but wasn't an issue. Staff is the best we have ever experienced. So fast, friendly, accommodating and good at what they do. Food was also excellent. Great variety and  [... read more]hot and fresh. Beach and pools were clean and tons of chairs available. There was no seaweed the week we were there.

Riu Emerald Bay: Beautiful resort

Well the weather and construction was the only main issues we had Unfortunately there is nothing we can do with the weather but if the pools were heated some we would of been able to enjoy them a little more. most of our times was spent on the beach The construction with the elevators was the worse just the waiting time for an elevator was insane, at one time we waited for 6 elevators to go buy before we were finally able to get in one to come to the lobby, and at another time we were in t [... read more]he LL lobby and got in with only 6 people in the elevator we got stuck and we kept ringing the bell but nobody came so my Husband who works in maintenance knew how to get us out and sure enough we finally got out after being stuck for 10 minutes But the resort itself is very beautiful and the food was amazing, we did not go to the a'la cartes has the buffet was excellent and many choices to choose from Over all we made the best of it with the bad weather and had fun anyways

Sheraton Buganvilias Puerto Vallarta Hotel: Friendly Resort

I found this hotel to be clean and friendly. Because it is a time share as well as a Hotel, you don't sign in for a ALL Inclusive, yes usually water sports and other activities are extra, but here there is beer and alcohol that is extra as well. They tell you that you are Extra Inclusive, then they want to charge you for a Beer... fine print. Rooms were clean, but they were slow doing it. Food wasn't bad, no real communication as to what was happening for the Buffet if they were doing a th [... read more]eme or not. would have been good to know that it was Cuban night or French night, or something. Just a lack of direction. PLEASE do not get me wrong, relaxing, friendly staff. Just need a little more knowledge for there employees. I asked if food was available in the lobby lounge I was told no then food showed up at another table...

Las Palmas by the Sea: Small but Mighty fine resort

Las Palmas will make you feel at home quickly. The staff are incredible and service is amazing, everything is very clean and well cared for. The resort is right on the beach, so of course, the view is delightful. Sunsets will take your breath away!

Riu Caribe Cancun: RIU Caribe In Canccun Mx

Here's the good, the bad and the ugly: The Good - pleasant and (sometimes) helpful staff. Can't say much about the front desk staff though. Very clean hotel but disappointed there are no in-room coffee makers for our morning coffee. Drinks were ok. Only 2 specialty restaraunts open - the Steak house served a great hamburger but their steak and chicken were absolutely horrible - dried out tasteless steak and under-done chicken that was like chewing rubber. The Pizza place by the beach served awe [... read more]some pizza. The Mexican place was also open but we'd heard bad things from other patrons so didn't go. Needless to say we are sick of hamburgers and pizza. The beach and pools were beautiful and clean - no seaweed. Wait service on the beach was sometimes there and when it was it was good. The Bad - the food was horrible. Buffet consisted mostly of fish (we're not big fans). The beef and chicken at the buffet were consistently dried out and very blah tasting. Often there would be empty trays at the buffet that never seemed to be refilled (who knows what they were). We are not late diners and the buffet was open for 1-1.5 hours after we left so why trays weren't refilled is anyone's guess. Lunch was always the same boring stuff and often consisted of leftovers from the buffet dinner the night before. The Ugly - Our room was on the 3rd floor near the only set of elevators in that wing. On a nightly basis there was entertainment in the main lobby which was open to all wings right to the ceiling. The music was SO loud that we couldn't even hear our TV in our room with the volume cranked to 25. In addition, there was a beach party with booming music hitting us from the opposite direction as well as tour ships that would cruise about 1/2 mile off the beach and absolutely blast their entertainment. Most nights things would quiet down to a reasonable level around midnite but then there's always the drunk stragglers whooping it up in the hallways until 3 or 4 am. Needless to say - don't count on getting much in the way of rest during your stay. Upon complaining we were offered another room on the first floor and only a few feet further from the lobby. Sorry but I did not see the value in packing up and moving just to be a few feet further away - we needed to be higher and in a different wing altogether but they wouldn't accomodate. Can't say that I'd return or even recommend this resort - very disappointed.

Barcelo Maya Riviera: YES!

Our 5th stay at BM - first at Riviera. A large modern facility that exceeded our expectations (considering it only opened approximately 6 weeks ago). A number of previous reviews are either referring to one of the older resorts or outdated i.e. there IS alcohol served before noon and there is free wi-fi including on the beach (but why worry about being on-line as you're supposed to be on VACATION). Rooms are spacious with California King Bed, very comfortable mattress and humongous pillows plu [... read more]s a Jacuzzi tub on the balcony (a little cramped and low power for the jets). Food was FANTASTIC – be it breakfast, lunch or dinner. The food selection is enormous – great for weight watchers as you can ‘watch’ your weight increase daily. Men remember trousers for dinner (I am a shorts person but nothing wrong with maintaining a high standard). Staff at all the restaurants were fantastic. What was noticeable is a lack of tipping. Come on guests …… a couple of bucks per meal is less than you pay for a coffee! Special mention: Giovanna & Benjamin at LaComedie and Alberto Lopez at Buffet Mirimar. Noticeable was a lack of Top Shelf liquor. Staff throughout the resort were exceptional and my sincere thanks to you all.

Riu Cancun: Not a 4 Star

The hotel is definitely not a 4 Start as claimed. No room service! No coffee machines in the rooms. Food needs improvement! Different named restaurants yet have access to only one buffet! Poor management. Our door was kicked down during our stay at 3AM. We had to move to another room because the door frame was completely broken and the room door could not be shut!! We were advised by security the management would be in touch with us the next day. No concern for us at all. Very poor management!!!

Ocean Coral Riviera Cancun: very nice resort!

Grounds, pools and beach were beautiful. Really liked the three pools with kids at one side and "party" pool at the other. Rooms a bit dated but not terrible. Staff were friendly and helpful but getting your room cleaned/restocked could be dicey at times. All in all a great place.

Barcelo Maya Colonial: A Wonderful Family Vacation

The Barceló Riveria Maya Colonel Resort was just beautiful. All the members of our family had wonderful, pool access, rooms. The staff were very attentive and the food provided at all the dining rooms were excellent. There was something for everyone.

Riu Palace Costa Mujeres: Beautiful resort!

Beautiful , new hotel. However, they should have an adults only section. Children were even allowed in the swim up pool bars. The food was good especially at the buffet. We were not impressed with the other restaurants because of the lack of choices and some were not opened every day. The best part of this place was the excellent beach which you could walk for miles. It's an upcoming area with lots of new resorts being built. I would not go back here unless I took my grandchildren.

Bahia Principe Escape Sian Ka'an: Great Resort

The hotel although aging is still great , the service is impeccable from start to finish . We had a minor problem twice which was taken care of right away . We are repeat customers so that kind of says it all , the food is great , big variety, the waiter staff are friendly and right there to meet all your needs . Finally the golf course, it is pristine, if your a amateur or professional you’ll appreciate the course and how well it’s kept . See you next year Gerry .

Grand Marival Emotions Resort and Suites: Enjoyed the stay very much

The Hotel is well managed, the staff are very friendly and all the areas are kept very clean. The food is plentiful offers a wide variety it is quite excellent. We enjoyed the Ocean, the beach and opportunity to walk for ever along the beach. The many Pools at the Hotel are wonderful especially the many options for the children. This is the second time at this Hotel.