Iberostar Waves Tucan: Amazing Resort

The grounds, buildings, common areas absolutely beautiful. All employees, entertainment, restaurant servers, bartenders, housekeeping, pool servers....so attentive and friendly and professional. All facilities were beyond our expectations. I can’t wait to go back.

Ocean Maya Royale: Excellent service...small well maintained resort

Recommend this resort Great staff ,good food,clean rooms no complaints Special restaurants excellent good food great service Only issue not a great beach at times piano bar crowded and noisy On checking in had to pay a Federal tax ( $18 US ) which had not been communicated to us by West Jet..

Platinum Yucatan Princess: Great Resort

Hotel was excellent. Clean, luxurious, everything you want in an all-inclusive. Food was great, particularly at the a-la-carte restaurants. Staff were exceedingly friendly and courteous. This was our first all inclusive as a couple, and we were very happy with how it all turned out. The "adults-only" provisions meant that overall the resort was a bit quieter, which was perfect for a relaxed beach vacation. Compared to other hotels on the strip, the beach setup was less crowded, pro [... read more]viding a more relaxed environment. The food was excellent. Particularly enjoyed the Rodeo Grill for it's al fresco dining. Location was great, easy to get into Playa del Carmen for other activities.

Barcelo Maya Beach Resort: Great resort

This is no doubt one of the nicest resort we ever go. Just one suggestion buy rooms directly from hotel not through agents. We go there with kids and two rooms and promised by Trip Central agent that rooms will be close one to another. Sadly we were placed on the different flors acrossed in the building and moved to different resort as well. We contacted Trip Central but they informed us that have nothing to do with them and ask us to contact Air Canada vacation hotel agent. This agent can’t  [... read more]help us and informed that Trip Central can’t guarantee nothing from Canada and only help will be if we buy package from hotel directly. That was rough start but after that we have awesome time with outstanding food and services.

Grand Sunset Princess: Ok resort

The resort was a little confusing as they have mirrored lobbies, Food was ok had to be early to get the bacon at breakfast. Beach is very small and rocky. Power went out in our room , called front desk but no answer at 3 am. NOT ENOUGH BAR STAFF HAD TO WAIT TO Long FOR SERVICE.

Iberostar Waves Paraiso Beach: Lovely Stay

Stayed February 6th to February 13th, 2018 - My husband and I chose this resort for our honeymoon and could not be happier with that choice. The staff was lovely, the rooms were very clean, spacious, and comfy. The food was good (not the best I have ever had, but definitely good enough to make me look forward to meals). The pool is massive and I can definitely say you will never have any difficulty finding a pool chair to lounge on, no matter the time of day. The beach was also fantastic - a bea [... read more]utiful place to relax all day. I am certain we will return in the future!

Hotel Xcaret Mexico: Amazing Vacation Destination

This resort is more then we could have ever asked for. From the moment the private shuttle picks you up and takes you directly to the resort it was seemless. The check in was a breeze and we even got an upgrade. Which in all honesty wasn't necessary as you spend little time in your room and the standard garden rooms are absolutely beautiful! Large rooms, comfortable beds, hammocks on the deck, spa like washroom that's beyond beautiful! I don't even know if we seen everything at the resort as the [... read more]re are so many secret beautiful spots to explore and see both day and night. Amazing pools, rivers and beach! Restaurants were above and beyond, including the always fresh buffet where meals can be prepped right in front of you as well. Trust me, you won't go hungry here! And best of all, the all fun inclusive package. This by far was the selling point for me! A shuttle comes every 20-30mins to take you to three different parks, Xcaret, Xplor, Xenses. And they all offer something amazing for all family members. Book this place, it will not dissapoint! I could go on and on, but it's truly a must see resort!

Iberostar Waves Paraiso Beach: All good except for the food!

The hotel and grounds was one of the most beautiful we have seen and we travel 2-3 times a year to all inclusive properties. The staff is pretty amazing, they all seem happy to be there and are always willing to help. The beach and swimming pools are lovely. Entertainment staff work hard during the day and the shows at night were well done. The only downside was the food, lack of variety!! We very seldom saw meats of any kind and small selection of fish only...one evening some small steaks, [... read more] another evening a pork roast but other than that a very small selection. A la carte were just OK, Japanese was actually quite good. We had a great week with a party of 23 for an after Wedding Group and all agreed that the food was under par for the price we paid and the brand Iberostar. For this reason most of us would not return to this property.

Ocean Coral Riviera Cancun: Absolute Perfection

The Ocean Coral & Turquesa was absolute perfection from the time we arrived to the day we said goodbye.  Our stay was the week of Feb 5th to 12th, 2018 and I miss it already! This resort exceeded all of our expectations!  The food was fantastic, the property was stunning, the service was impecable and the rooms were spotless! If you are considering this resort book it because it was one of our best vacations for sure. The food was above and beyond at all the restaurants, with so much to c [... read more]hoose. From the buffet to the al a carte menus, there is no possible way to go hungry as the variety was endless. Our room was the not the privilege but the sapphire club option. We could not use the privilege restaurant or privilege beach area, but it included use of the privilege pool, wine on arrival in the room, slippers and bathrobes, and very large spotless suite. The 4 pools were very clean and refreshing, you could choose a different one depending if you wanted the activities or quiet and relaxing. They have plenty of lounging options so always a space available. The beach was beautiful and well cared for with grooming done all the time. Plenty of lounge chairs and palapa's for everyone including beach service for drinks. The service from the resort is extremely unique as there is not one area of service that is lacking in attention to detail and the staff go above all to make your stay the best possible.  Thanks to all at the resort, we will definitely be back for sure!

Iberostar Waves Paraiso Beach: Amazing hotel! Best trip yet!

Had an amazing time at this hotel. The food, beach, grounds and staff were amazing. I would highly recommend this hotel to anyone. The check in was smooth. The rooms were spotless and cleaned daily. We had great weather and enjoyed ourselves. Animation team was terrific. I would definitely go back!

Barcelo Maya Caribe: Good Resort

The Barcelo Maya Resort is a collection of resorts (5 in total) on a large property with lots of amenities, decent rooms, and good food overall. If you get a good deal on the price, it is highly recommended. There are a fair number of a la carte restaurants, most which do not disappoint depending on your preferences. The buffets offer lots of choice and of good quality as well. The restaurants close to the beach are okay, but get a little boring after awhile, since the menu is very repetitiv [... read more]e. There is a decent beach at the south end of the property which is protected from the wind and calmer than the northern end. However, it's quite shallow and still rocky a hundred or so metres from shore. The beach at the north end is much more windy, wavy, and rocky, however, if you like snorkeling, this is the beach to go to, although you may have to swim a relatively far out from the beach to find the reefs. We found it very clean, and the staff very friendly, helpful and courteous. We have been there twice, if that is any testament to the quality of the resort. We stayed in the Maya Caribe, which is probably at the lower end of the scale for the 5 resorts. If we were to go again, we would try to stay in the Maya Tropical or the Maya Colonial, at the northern end; they seem to be a bit more upscale with nicer property. Or the Maya Beach at the extreme southern end which, at the edge of the property, is pretty quiet. We found the Caribe kind of noisy.

Ocean Riviera Paradise: Wonderful resort

Wonderful resort, best food we have had yet, multiple pools to find what you are looking for, staff is excellent. Could always find a seat at any of the pools or the beach. There are timeshare people every morning outside the buffet and in the lobby, but if you tell them you are leaving that day they will leave you alone.

Barcelo Maya Beach Resort: Most amazing resort

The grounds were meticulous, the rooms were nice and clean, the resort was big and spacious, the beach was fabulous. We never felt crowded. This is the most beautiful resort we have ever visited in all of our travels.

Platinum Yucatan Princess: Very nice adult only resort

Very nice resort that was always very clean. All the staff were cheerful, pleasant and helpful. Lots of activities to do at the resort if you want a change from laying in the sun. Tons and tons pools space so if you don’t want to be by the pool with louder music you had endless possibilities to lay at other pools or the beach. Beach area was smaller due to hurricane erosion. My only complaint was the bed I had was a comfortable but old school memory foam mattress where I would wake up a sweat [... read more]y mess several times a night as my body couldn’t breath on it. By my last night I found a solution to put the coil hide a bed mattress on top of mine and then i slept fine. The buffet food was very good with lots of selections. The other restaurants were just as good. Thursday night was all u can eat lobster tail at the buffet. Amazing deal and supper delicious! Have the usual nightly entertainment but also several night cap bars to have a drink and chat with new found friends in the open air. I would say and older mature crowd. Still fun. Quiet resort with no kids.

Excellence Riviera Cancun: Wonderful resort

Very clean, staff is very friendly & always great @ helping you in whatever you need... Wonderful resort Food was very good Beach was Awsome always being clean Music was excellent Not to far from the airport

Hyatt Vivid Playa Del Carmen: Royal playa Del Carmen

This was our 5th visit to the Royal and they have yet to disappoint us . The concierge Willemina went out of her way to accommodate us with our requests and the food and service was excellent . We are partial to the Pelicano restaurant because of the gorgeous view and even more so because of the fabulous staff - to name a few - Mario at the bar and Roberto , Pedro, Elano , Lucas , Manuel, Geronimo (and many others whose names I may not have mentioned ) at the Pelicano who remembered us each time [... read more] we returned and always went far beyond what was expected by going out of their way to make sure that we lacked for nothing . The staff at this resort is one of the main reasons that we continue to return each year.

Bahia Principe Explore Coba: loved the resort

the grounds were so clean and well kept, the workers were polite and fun the food was great with a wonderful variety the a la carte resto were amazing very family friendly with programs for children of all ages

Grand Sunset Princess: Amazing place!!

We highly recommend this resort! We love it so much we got married here and have now visited a total of 6 times and will be back for sure! Extremely clean, amazing friendly staff! 24 hour sports bar was perfect for late night munchies! Buffets amazing!

Bahia Principe Explore Akumal: Amazing resort!!

If you're looking for a great dining experience and lovely grounds look no further than the luxury Bahia principe akumal resort in Mexico. We stayed in the adults only building that were upgraded. The rooms were roomy with a jacuzzi tub. The little touches like pillow service and aroma therapy scents added to the details that make this resort stand out! The alcarte restaurants were all fantastic with a wide variety to suit every need. The beach was not Cuba but warm and crystal clear. It is a bi [... read more]t of a bus ride to the resort (1 1/2 hours) but well worth it. The only thing that I would say is that everything closes at 11:00pm. You can still get snacks at the 24 hour bar but no music. If you're looking for a relaxing vacation this is your place.

Bahia Principe Explore Coba: Overall Great Experience

Overall we had a good time at this resort. We stayed at the Grand Bahia Principe Tulum resort in the past and thought we'd try this one since the kids activities and waterpark were here. Positives: - The kids club, teen club, theatre shows, several pools, and waterpark were all great for families. - Pool chairs were relatively easy to find shade as long as you were out grabbing chais before 10am. - Beach was gorgeous. They work incredibly hard to keep up with the seaweed on the beach. Th [... read more]e sand was soft especially directly in front of the gran Tortuga restaurant and Dolphins on the Tulum resort. - You're allowed to bring your own floaties into the pools -- some resorts don't allow it. - Pools were warm and no matter what pool we visited they all had shallow shelf areas for young children (we brought our 3 year old). - Rooms all have mini fridges and are stocked daily with water, pop, and beer. - Hacienda market area on resort was nice for shopping. - Dolphinarium on resort with free show at 11:30 AM each day was also a nice perk. - Staff overall throughout the resort were very friendly and welcoming. Negatives: - Bad service in the main buffet for most of the week. We eventually stopped tipping on day 5 because we were so tired of it. The wait staff barely acknowledged our existence. It was like pulling teeth to get water or place settings. I don't know if they were understaffed or what was going on but the service at Tulum buffet was never like this on our last trip. - Food at main buffet was underwhelming. Always seemed the same day-to-day and not the freshest. Tulum buffet seemed better laid out and more attractive, fresh, and better variety. - No chips/snacks delivered to the rooms. Although they had this for us at the Tulum resort. - If you're staying at Coba don't bother visiting or checking out Akumal resort which is attached -- you will be kindly asked to leave. - If you're not paying extra for prestige or privilege club at Coba you will feel a difference in that there are extra "special" trolley services door-to-door for those who have it -- we found this out by asking for a ride, they looked down at our bracelet, and said sorry this is for prestige guests only. We just did a ton of walking and waited for the regular trolleys at the lobbys like the rest fo the "peasants" haha. - Got food poisoning at the Gourmet restaurant -- I'm sure the stuffed chicken with lobster inside was not cooked enough as I was sick all night afterwards. - They don't provide drink service at the pools as in you have to go get your own drinks if you want one. They don't come around and take your order as other resorts we've been to have. - Our room had a soft spot in the bathroom ceiling that you could literally push lightly on and it would move. Looked like mold that had been painted over and the room had a strong musty smell. - Rooms were cheap on coffee, I could never get more than one pouch of coffee which meant if I had an evening coffee in my room I knew I'd be sacrificing the morning coffee. And we were tipping $5 US per day so it's not like we weren't tipping. I even left a nice note one day asking for two per day, got it once all week....maybe it was a different maid each day. It should be standard to always stock two pouches regardless. - VERY UNIMPRESSED with Grand Bahia Principe's decision to eliminate all theatre shows on Thursday nights for their "Mexican Night" at the Hacienda (resort market area) which you then have to book and pay extra for....so much for "all inclusive". There were a lot of guests that were angry about this. All other resorts we've ever stayed at have done a Mexican night and went all out for their guests and have included it as a special experience for everyone. Money grab if you ask me and very poor decision on their part. Overall we'd recommend this resort for families but if you enjoy the beach and good service, book at Akumal or Tulum as you'll be closer to the ocean feeling less closed in and seem to get a higher level of service at the buffets. Also Akumal gives you 7 a le cartes (one per evening) whereas you only get 3 for the whole week at Coba or Tulum. Had we known all the differences we would have paid the $100 each extra at the time of booking to stay at Akumal for the week opposed to Coba. Bottom line if it's not a significant savings to stay at Coba choose one of the other two resorts you'll be happy you did.