Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Kim & Steve  - 

Verified Purchaser

Melia Las Dunas: Fantastic Holiday !!

Just returned from a wonderful week at Las Dunas. Mar 17 - 24th. This was our 3rd visit to this hotel and it did not disappoint. As stated in previous reviews, the hotel is running at half capacity - the adult side is closed at this time as well as some of the services like the spa and gym. We stayed in building 26 which was right along the pathway to the beach which was wonderful. This is a big resort with lots of walking so if you are not able to walk very far then this is maybe not the resort [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: March 17-24 2022

Overall clean resort,, staff wore masks all the time. Resort was very quiet due to low occupancy rate. Little entertainment each night, restaurants were limited in opening each night. Buffet limited selection as well. This resort is still feeling the effects of low fill rates and have had to make many cost cutting measures. Wifi hit and miss. Had no hot water for 2.days. Mini bar only stocked with water each day in room. A lot of flies nightly in the lobby. Easy access to antigen test on site, 5 [... read more]

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Connie  - 

Verified Purchaser

Iberostar Coral Esmeralda: great resort

hotel was great grounds well maintained and room accommodations excellent, as were the pools. dining was typical cuban cuisine ...amazing staff. would recommend this property for total rest and relaxation.

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Private  - 

Verified Purchaser

Melia Las Americas: Best Resort Ever!

The resort was beautiful! Beach beautiful! Staff amazing . Food was good considering the shortage issues they are having . No complaints! Elsy the recreation lady was an amazing beautiful person -Raoul at lobby bar was a treat - great guy - all staff were wonderful- beds could be more comfortable- that would be my only suggestion. We had a great vacation and would go back in a heart beat !

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful Resort❤️

Our first trip to Cuba in 2 years ,what a beautiful way to kick Covid out! We can’t say enough about this resort. We arrived to tropical surroundings with well manicured grounds and flowers ,clean resort, efficient check in and friendly staff. Our room was fantastic! Clean , spacious and updated washroom. We met our housekeeper soon after we arrived. She introduced herself and was very welcoming and friendly. She was great at her job. Paradisus is gorgeous! Beautiful pools, and beach. Ple [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Run down

Food was not great, the snack bar had one item late night. Drinks were watered down. Was dehydrated most of the trip because they wouldn’t put water in the room unless I tipped. Not coming back, it will be the last time.

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Jojo  - 

Verified Purchaser

Royalton Cayo Santa Maria: A Royal vacation!

We received a royal welcome when we arrived at the Royalton with a glass of champagne and plenty of smiles. The service, atmosphere and friendly atmosphere at this cozy resort made it a pleasure to get up every morning! From the gardener, the room maid, the butler, the waiters and even the resort manager Alejandro and assistant manager Mikaela! The beaches are the most beautiful we have seen at any resort! We would return in a heartbeat!

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Steve  - 

Verified Purchaser

Brisas Guardalavaca: Brisas for the breezes of a Caribbean beach

I liked the hot showers in the morning that I wasn't used to in similar Cuban hotels. I wasn't fond of COVID adaptations at the buffets, lineups for usual Cuban food that really isn't worth standing in line to have scooped on your plate. I liked the reservation system for specialty restaurants that actually worked. I didn't like the tv and the magnetic keycard that didn't work. I really liked the beach and the palm trees, and the tennis courts were newly surfaced. I didn't like tourists compla [... read more]

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Private  - 

Verified Purchaser

Club Tropical: Great resort by the beach!

The staff is very friendly and always willing to help. The rooms are clean. The food is fine but there are annoying flies in the dining room. I have been there 3X and would go again. Great vacation. I can't wait to return!

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Stefan  - 

Verified Purchaser

Iberostar Selection Ensenachos: Perfect beach

Staff are friendly. Food has been the same all week. One day they ran out of flour, so there was no bread and no pastry for a day. Beach and weather (28C in March break) was perfect. There were a LOT of mosquitos and black flies.

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: "The Hidden Jewel Of Resorts!!!"

This a wonderful resort located in the heart of Varadero. All your amenities such as the lobby bar, pool area and the buffet restaurant with in walking steps. Beautiful rooms, especially ocean view or even the ones overlooking the pool. The staff make you feel like you are part of their family. A very very clean and well kept resort. This has been our 4th stay here, and have no desire to look for any other resort. And the beach area is just breath taking. Strongly recommend staying there if your [... read more]

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Cjjm  - 

Verified Purchaser

Memories Flamenco Beach Resort: lovely stay

Covid makes everything a bit tougher, but the hotel accommodated us well regardless. The food, once we got onto what we liked (ie. rice!), was fine. The rum continues to be excellant, and the weather was gorgeous. I had problems with bug bites, but the other 2 I travelled with experienced no such thing. It has one of the best beaches we've ever been on.

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Finally!

A fair experience,inexpensive resort,good getaway after 2 years of pandemic.Things are still slow,just 1 restaurant open per night,scarce reservations,at 9:30 all seats were gone.As expected for someone who travels for the sun and the beach.

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Mark  - 

Verified Purchaser

Melia Varadero: Wow, just 😲

We stay at the Melia Varadaro all inclusive resort from March 12-19, 2022. Wow. The staff were very welcoming, helpful and very accommodating. The resorts grounds were clean, floors shiney, and the food was superb all around. The pork was so tender you could cut it with a butter knife and the steak was thin yet tender. Oh did I say how good the sweet potato soup was and the chicken soup, reminded me of my mom's homemade chicken soup. Did I say how awesome the staff were? The staff that should  [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: What a change....

This was our 7th time to Cuba and by far the most disappointing. Where to even start. The Cuban people are usually lovely and friendly people. This was not so this time.My observation is that they appear to be short staffed or not staffing the busy areas of the resort. "Bites" is suppose to be the 24 hour snack bar. Upon arriving , our travelling companions went to try to get some food. They were met with a woman behind the counter who would not take their order. She just stared at them. T [... read more]

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Madihans17  - 

Verified Purchaser

Resonance Blu Varadero: Great staff for the most part, beautiful beach

I travelled from Toronto to Memories Varadero Beach with 3 friends in February for a week-long stay. Here’s the short of it: The pros: - WONDERFUL staff, for the most part - Beautiful beach - Fun atmosphere The cons: - Staff stealing from our room - Horrible buffet - Dirty bathrooms - Lack of night-time activities - Few choices for alcoholic beverages Overall we had a pretty nice time, mind you we are a group of 4 in our early 20s, ie. we weren’t expecting a 5-star exper [... read more]

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DragonDJ  - 

Verified Purchaser

Iberostar Selection Ensenachos: A Definite Must to Visit

This was our 5th visit to this resort and the first time staying in the Coral Level Village (also known as the Grand Village) section. It's a resort within a resort with table service restaurants, private pool and beach, butler service and apartment style rooms including kitchens (not really functional) and hot tubs. The first week it was only half full so there was lots of room but by March break it was full which made for some waits at the restaurants and limited palapas on the beach. Staff w [... read more]

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Isa  - 

Verified Purchaser

Memories Jibacoa: Un tout inclu epoustouflant

Un emplacement de rêve pour les adeptes du snorkling. La barriere de corail est a distance de nage. L hotel est propre la nourriture est bonne, les jardins sont de toute beauté . le personnel est tres sympathique .

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Private  - 

Verified Purchaser

Melia Costa Rey: Good resort!

Clean room, clean dining buffet and friendly staff. Everybody was having face masks and using them all the time. Clean walking passes and all around resort. They were washing every evening around pools. Good food and plenty. Lots of fresh fruits. Wifi available free, especially around the main lobby, sometimes in the room to-depending on the position. We didn't participate at everything activities and outside excursions , so not able to comment about these.

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Carrie5215  - 

Verified Purchaser

Starfish Varadero: Great resort, amazing staff!!!

We just got back from Starfish Varadero. What an amazing trip! Our room was upgraded to a bungalow and it was lovely. Close to the pool and a two minute walk to the beach. The beach itself was gorgeous. Absolutely pristine. We did three excursions, day in Havana with a personal guide (amazing), catamaran (amazing) and a keep safari (meh). The AC rep, Osvaldo, was great and helpful. My only complaint was the food. I didn’t care for anything. Super bland and zero taste. I suppose that [... read more]

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