Memories Caribe Beach Resort: Disappointed

Sad to write this review but the reality is that Cuba is suffering from lack of everything and it’s more than likely due to conflict in Ukraine and of course Covid. I have travelled to Cuba at least 12 times and this will probably be our last. At least 50% of staff seem very unhappy and not very friendly which is unusual so can assume something deeper is going on. Alcohol and food supplies were lacking, bugs were terrible. Beach of course was beautiful but overall things have changed and I do [... read more]n’t see it turning around anytime soon. Cuba needs to move away from its alliance to Russia and change its political landscape.

Melia Internacional: A resort that has great potential

Physical aspects including buildings, rooms,grounds,and other facilities are both clean , well maintained and well designed. Rooms are spacious and comfortable Frontline staff in food areas,restaurants,bars,pool as well as cleaning staff were very pleasant and happy to please. However staff in customer relations were not helpful and abrupt . Some attention to food variety as well as preparation is recommended to qualify this place as a five star resort

Paradisus Rio De Oro: Amazing resort!

We spent 7 days in Paradisus Rio de Oro and we did like it so much! The weather was nice, many activities and entertainment. Great snorkeling! Everything - food service, beach ! We wish to visit it again.

Royalton Cayo Santa Maria: Lovely spot on THE best Caribbean beach

This hotel has many of the features that I really enjoy. First of all, the beach is very wide and has soft, flour-like sand and you can walk out in the water for what seems like forever. The resort is smaller, and boasts pretty, two storey bungalows. The property is well laid-out and well-maintained. Service is excellent and you will be greeted in the morning by one of your bungalow's butlers; ours, Lester and Diana, were both right on top of any requests we had and seemed sincere in their inter [... read more]est in ensuring we enjoyed our stay. The food was good and the best we have had in Cuba. Meals were a la carte, with a couple of small buffet sections. I don't know if that has always been their approach or whether it is a Covid response. It was a small frustration to go without hard copy menus (a Covid measure, I assume), but the servers were good to explain the choices. It is not a wild, party place although, one day, things got rowdy at one of the pools; I feel as though the majority of the guests, like myself, were annoyed by this so if you want to party hard, this is probably not your destination. We changed rooms after the first night because our first, ground floor room (0701?) backed very closely onto dense shrubbery and trees, which I found, made the room dark and claustrophobic. The room they moved us to was perfect. While visually appealing, the hotel is on a bit of a hill, which might present a challenge for anyone with mobility issues. In terms of Covid-related practices, during our stay (March 9-16, 2022) all staff, from gardeners to bar tenders, wore masks at all times. Guests were required to wear masks indoors unless eating or drinking, which I believe, only involved two restaurants and one bar. The buffet-selection for breakfast add-ons (fruit, baked goods, etc.) was staffed by servers who place your choices on your plate while you stand behind the taped line on the floor (which most people seemed not to notice). There were always house-keeping staff outside washrooms and I saw frequent cleaning of the facilities. On the day before our departure we were shuttled to a neighbouring resort to have our Covid tests done; it is my understanding that this will no longer be necessary after April 1st. If you like Cuba, you will love this resort!

Royalton Hicacos Resort and Spa: First time but not the last

We have been to Cuba many times but this hotel is definitely the best we have stayed at. Considering all of the shortages in Cuba, we found the food to be excellent. The pool and the grounds are beautiful as is the beach. We will return.

Gran Muthu Almirante Beach Resort: Truly amazing resort!

We loved staying in this hotel.!. The resort is new and modern. the A la cart restaurants were very good and we could go there more than once. The food was very well prepared in the buffet and snack bar. The hotel was very clean and had all necessary things. the Beach is spectacular. Masks had to be worn in the public places like buffet, lobby, theatre. We are definitely coming back!

Playa Costa Verde: Amazing vacation!

Our family went to this resort in March 2022 and we had an amazing time! Great weather, good food and an amazing beach that you can snorkel right in front of the resort or walk the white sand beach. The market is just across the road for shopping and many excursions available. The staff was friendly and attentive and our pool bartender Jesus, was the best! We will definitely visit this resort again!

Memories Caribe Beach Resort: Quality resort

The fabulous beach and sports facilities guarantee you will always have something to do. Great value in room quality and lovely grounds . Very clean. Caring staff. Really good service all around. Pretty good options for food / especially that the snack bar really comes through. Yes this resort is ok!!!!

Paradisus Rio De Oro: Beautiful resort

Lovely resort, grounds and rooms. Very well maintained inside and out and their covid policies were very impressive and well regulated. The food was average at best, but we could always find something we enjoyed. Entertainment was low key and slightly repetitive for the week we were there but there was some great live music artists. The beach area was our FAVORITE. We snorkeled every day, although the shoreline was rough and rocky there was always somewhere to walk in and enjoy some active f [... read more]ish. Staff was great, definitely bring tip money and keep in mind that alcohol stock is weak right now during Covid. Our only serious complaint was the very blatent escorting happening between very old arrogant men and very young local girls. Gross and sad.

Club Kawama: They're trying...

Let me start by saying I truly believe the staff at the Kawama are trying their very best. Covid seems to have kicked the heck out of them. Truly brutal food...just nothing available, but I don't go on vacation for the food so I got by. My room was nice and maid was great. Weather was great. And that's about it. The Cuban people are suffering and it was glaringly apparent this time around. There is an underlying feeling of resentment from the locals which taints the experience. Let's revie [... read more]w the highlights of this trip: 1) Original booking was put back due to Covid...everyone was very helpful in re-booking 2) I was bumped from my original seat in 5F at the last moment. Ended up in 15F so I survived. 3) Flight good and check in at hotel no problem. 4) I had relatives go the week before me so they asked me to bring Becel, cheese and some snacks. Also salad dressings and some spices. Anything to make the food palatable. 5) The resort was absolutely packed with local tourists who clearly despised us. Not fun. 6) Worse than that where my fellow Canadian regulars. The resort caters so much to these self entitled repeaters that it gets frustrating for everyone else. There is only one a-la-carte restaurant left and they are in it every single night! One of these delightful brethren of mine got vocally offended because we were given HIS table by the window. 7) Some of the local taxi drivers are now openly hostile to us. One of our party speaks spanish and she was greeted by lectures at every turn. She does not want to go back. Now I realize this is out of your control. 8) We had an absolutely terrifying two hour stop on the bus at the airport. No one would give us an explanation as to why we were being detained. Of course your mind starts playing out the worst possible scenarios. Never did get a satisfying explanation other than they had to wait for the guy who takes temperatures. Again, out of your control. 9) Airport boarding....I can't begin to describe. But I got home and the flight was good. 10) I have only touched on the highlights. This was only my second trip to Cuba, both to the Kawama. It felt completely different. And not for the better. I will not be going back. But I can't say it was from a lack of trying on the part of the staff. Sunwing and Tripcentral tried their best as well.

Sol Palmeras: Great place for family vacation

We loved everything in this hotel. It’s clean, friendly staff, beautiful ocean. We spend amazing 7 days and we definitely will be back one day. The beach is amazing . Territory is beautiful. We lived in bungalow and absolutely loved it.

Melia Las Americas: Excellent resort

The hotel is old but very well kept with nice groomed grounds and the beach is best in class. The food was excellent for Cuba standard at all the a la carte restaurants and at the buffet. Not as many selections like in the past years but considering Covid times we were very pleased and we always found something good to eat. The food at the BBQ restaurant by the pool was up our alley! People were very nice and worked hard to please us. Thank you! The room was cleaned daily The only thing I d [... read more]id not like was that at the lobby bar there were certain drinks that were displayed but not served except if you were part of the Level. I did not see this anywhere else. Usually The Level or Diamond Club, etc at other resorts have separate bars with more expensive drinks. One special thank you for Julio the entertainer who worked tirelessly to make sure people had fun around the lobby bar and outside patio. When Julio had a day off was a boring night! Thank you!

Iberostar Origin Playa Alameda: Loved this hotel

More then expected from a Cuba adults only resort in just post pandemic. Food really basic but you’ll not starve 😀 For drinks I stick for all stay with Tequila and beer. There no vodka on the resort. Cappuccino is perfect as usual. Bar personnel is fast and very friendly. All staff actually was friendly and quite helpful. Every night there is a dance by the theatro till 1 AM. Beach is wonderful. Good condition tennis courts. Valleyball net on the beach. No shortage of pool or beach chairs a [... read more]t all. Reception is quick and resourceful. Wi-Fi is ok and free. If you need to recharge, no problem at the reception or from your room by calling the reception. We had a lot of fun with new friends we made there! Strongly recommend this hotel for people who love to have fun.

Melia Internacional: The Honest Truth... Amazing Stay

Everyone's expectations of a vacation is very different, not to mention what there experience has been. You must first have to understand that a 5 Star in Cuba is not the same as a 5 Star in Toronto, nor a 5 Star in New York not to mention a 5 Star in Honk Kong. If that was the case, NY and Toronto would rate a 1 or less to Hong Kong. That being said, the Hotel is situated in a great location. Walking distance to Varadero for shopping, restaurants, bars and night clubs. The beach was fantas [... read more]tic, very large and tons of space to relax and enjoy the sun. The water was crystal clear, soft sand and shallow for a good 40 - 50 feet in. Large Pools with entertainment, swim up bar and ample seating. I will say that probably due to Covid restrictions and the Hotel being at 50% capacity is why there was availability of chairs at the pool and beach. Red bar was great to sit out and enjoy coffee and drinks and smoke a cigar and closed around 1am. Blue bar on the other side of the lobby was open 24hrs. There were also the rooftop or 10th floor patio bars that were open but quiet due to the hotels guest limits, and there was a enclosed bar between the 2 bars on the 10th floor too. There is a gym and other amenities, but I didn't go there for those. Now to the what everyone is always wanting to hear...FOOD. I personally was too busy having fun in Varadero and around the pools with other guests to book a time at the restaurants. I never knew where we would be at any given time, to book a time slot at the restaurants. Though I did hear from other guests that there meals in the a-la carte restaurants were very good. Maybe not to our standards in Toronto, but never the less enjoyable. Having gone to the buffet for the entire 7 day stay and gain 5 LBs coming home. They had great BBQ/Grilled chicken that was amazing, think I went twice for that. Fish is always an abundance and good. The grill meat selection was pork chops, chicken breast, sausages, pork strips and beef burgers. Pasta is pasta, no alfredo sauce but still good. Bread was fresh and somedays lacking butter. Salad, not that guy, so passed on that. Ice cream and deserts were the same. Never went wrong with breakfast, took care of my guy and he took care of me. 5 egg whites with cheese and bacon, or anything else you wanted to put in your omelet or eggs. They had breads, pastries, donuts, pancakes or more like thicker crapes, but none the less enough to get you going for the morning. There's other stuff that is pre-prepared that you can get but I stayed away from that, like my food fresh of the grill. Lunch, well I ,missed most of it as I was at the beach or pool so I made use of the 24hr restaurant which was burgers, ham and cheese, hot dogs and pulled pork somedays. Wish they had fries there, would of been great at 5am in the morning. Keep in mind that 2 of the restaurants were closed due to limits on the resorts occupancy and Covid distancing. Buffet there were no restrictions to seating just had to wait to be served by someone to put the food on your plate which took sometime. Probably would have had huge lineups if there were more people on the resort too. The staff, everywhere on the resort were fantastic. Always accommodating and willing to help. You will find the odd few that speak very good English and make you feel at home and are pleasant to talk to in English. Overall, we had a great time, no one got sick and looking forward to come back there again and make more use of the beach. LOL

Tryp Cayo Coco: Nice Resort

We enjoyed our stay for the most part at this resort. The grounds were clean and maintenance was being done. We spent most of our time at the beach which was beautiful. When we arrived, all the ala carte’s were picked for us for the week which we were happy for. We were told that the local Cubans would be coming and that it would be busy. She wasn’t kidding. The buffet was unmanageable, I have never seen anything like it. I practically got trampled in line at one point. People reaching over  [... read more]my head and hollering to the poor soul serving the food. One women stepped right in front of me. I put my plate down and left because at that point I had already been in the line for 1/2 hr. The gentleman who was making toast on the grill had around 24 slices on it. One person wanted 12 slices and the other person wanted the other twelve and the server gave it to them. Again I put my plate down and left. Next day I went to get in line for an omelette. The person ahead of me ordered 6 omelettes, I couldn’t believe he wasn’t told that that is not acceptable. It took 1 hr for me to get one omelette. The Ala Carte was great and the service was phenomenal. Osmony was top notch as were the ladies who served drinks in the evening. It was just overwhelming and exceptionally loud. even in the ala Carte. We felt we should have been told in advance that this was going to happen, we would have never have booked at this time. We won’t be going back.

Memories Caribe Beach Resort: Mosquitoes

One of the biggest downfalls about the resort was the abandonce amout of mosquitoes so unfortunately being cover of in red mosquitoes bites from beginning to end of stay..the rooms maintain very well except the appearance of looks very old and outdated..example no bathrooms door..

Playa Costa Verde: Food was great, staff amazing

My daughter and I stayed a week. The trip was affordable.we had a great experience from start to finish, our flight was great staff were fabulous aboard. The hotel was clean and followed all covid protection measures. They were very accommodating for a 3 year old. Our maid kept our room clean every day and staff always attended to ask if I needed anything for my child. She absolutely loved the kods disco in the evening, and the food in both the buffet and the a la carts were very tasteful. Even  [... read more]my 3 year old enjoyed the food.room was spacious and the bed very comfortable.Definitely recommend this place totally worth the price and more.

Melia Las Dunas: Another Amazing Vacation

Everything at the resort was great! Beach is beautiful, grounds are well taken care of, food was delicious and of course the staff are always amazing. Covid tests were easily accessible and fast. Sandra in Administration makes sure that your vacation is perfect along with Manuel, Anaily and Georges from the various restaurants! We have been to Melia Las Dunas seven times and will return again soon!

Melia Las Americas: Good resort

Overall I was pleased with this resort, at this time time there were a lot of shortages mostly due because of covid. However the staff did the best . The only complaint I would have is with the baroque area by the swimming pool, the first try I had to wait 2.5 hours to eat a meal the second try and they served me raw pork and the wait staff were very upset when I sent it back so avoid this restaurant and your time at this hotel will very good.

Playa Vista Azul: Terrific Resort

The resort was clean and well kept, the best thing about the whole trip was the staff, so friendly and helpful, probably the best staff i have seen in all my trips to Cuba, would definitely go there again...Food was good, drinks were good other than there was no vodka but we didnt see any vodka in all of varadero..Their could have been a bit more night life as once the show was over the resort pretty much shut down...Beach was beautiful and the lobby with the infinity pool was amazing...