Bahia Principe Escape Sian Ka'an: One of a kind resort

Sian Kaan is very quiet and beautiful. Well manicured, luxuriant lawn. The food is healthy and taste great. The staff is very friendly. We will definitely return to this amazing resort. Judy Donaldson come through again for us. She worked relentlessly to accommodate all our request.

Bahia Principe Escape Sian Ka'an: Wonderful Resort

Enjoyed our stay. Wonderful friendly staff. Food at a la cart restaurants was fantastic!! We had access to other resorts and went to them for meals, beaches and entertainment. Enjoyed the Michael Jackson show and saw it twice. The theatre at Akumal was a perfect venue and sound system etc. was top notch. Show at Sian Ka'an was terrible. Poor acoustics, no integrated video support and people were walking out. (Show at Akumal was standing room only). The grounds at Sian Ka'an were beautiful a [... read more]nd staff were constantly sweeping, and caring for the gardens. The room: We upgraded to a Junior Penthouse suite. Large area but painted all white and felt like a hospital ward. No colour and no decor. Expected a Mexican motif. Roof top patio was very dated and drab. Hot tub was difficult to get in and out of. Pillars were rusted. Our first hot tub was a disaster. Had to call front desk as there were ants all over the outside of the tub and crawling on walls and floor. A maid was sent up with a tin of bug spray which she emptied. The ants were killed on contact. Our mood was also killed!! This area was washed down the next day but still had dead ants visible. In Closing: If we return we would NOT stay at Sian Ka'an. We would stay at Akumal. Beautiful beaches. Great entertainment. Great restaurants.

Royalton Hideaway Riviera Cancun: Disappointed with resort -

Room was nice - not the unobstructed oceanview I was expecting - housekeeping was disappointing - had to ask to have black mold from around sinks removed, behind bathroom door was not cleaned at all, late room cleaning interferred with getting ready to go to dinner, when I asked to have room cleaned earlier it was a very poor job done - I felt like I put them out and that was pay back. Used indoor Jacuzzi - dirt and someone else's hair came out of the jets and into my bath water - grossed me ou [... read more]t Food at the buffet was cold - no matter what time I went - fruit selection was pineapple and melons - to make your own salad was a job on its own Evening entertainment was very good - daytime was okay - music at the Hideaway tended to be geared towards the younger crowd and was very loud Travelling solo meant being ignored - waiters / butlers gravitated to the couples around me Never did find where food was available 24 hrs other than room service and that selection was limited. A la carte's more worried about presentation than quantity or quality of food. Ordered Oven baked potatoe and grilled asparagus as a side at Dorado restaurant - got 3 pieces of potatoe wedges and 3 pieces of asparagus that wasn't cooked properly. Ceasar salad ordered at Hunter Steakhouse consisted of 3 really large pieces of Romaine lettuce wrapped in rolls and placed dramatically on a "drizzle" of dressing - difficult to cut the lettuce and not send it flying off the plate

Ocean Riviera Paradise: Amazing resort!

Well kept grounds, staff speak good English, very courteous. Nicest resort Ive ever been to. Food was great, entertainment excellent. Resort not too big, not too small. Rooms were outstanding, I had the best sleeps ever on that bed. Beach was lovely, hard to get a spot under grassy roofed umbrellas. Always lots of chairs at pools but have to get to beach to get good spot.

Ocean Maya Royale: Amazing Adult Only All-Inclusive

We totally enjoyed our experience. The grounds were amazing and extremely clean. As were all the buildings on the site. The food buffet was always filled with anything you could possibly want. Everything was fresh and tasty. The Italian restaurant could use a little more pasta variety and sauces. I look forward to returning one day. The pools were excellent, but unfortunately the water was very rough and the beach was a little murky.

Platinum Yucatan Princess: Great Resort But With One Problem

I just got back from this resort, I was there from Jan 28 til Feb4. The resort was very clean...great food and drinks....I ate at the steakhouse, Japanese and Italian ala cartes and loved them. The service from the staff was fantastic and the weather was good for 6 of the days. Liked the fact that you had access to all 3 resorts. Swimming pools in all 3 of the resorts were good. The foam party was great...went on for over 2 hours. My only complaint of the resort was the beach. Very rocky in spot [... read more]s and a lot of washed out areas. Some places you had to climb down an almost 3 foot sloped bank to get to the beach. The water was shallow and was not very good to swim in as you had to get out past the buoys to get deep water. There were a lot of loungers to lay on in the sun or in the shade. The two beach grills and bars were great. But I love to be able to swim in the ocean and be able to go out and enjoy the waves in deeper water. But if you want a beach just to lay on a lounger and enjoy the sounds of the ocean and maybe read a book then this is good. It is a fantastic resort but for me I probably won't go back because of the beach.

Platinum Yucatan Princess: Yucatán Resort is amazing!

This resort is amazing in every way. Immaculate clean grounds and rooms, delicious food and beautiful beaches and pools. The ocean floor is rocky so bring water shoes. Average age of guests was older so it was fun without being very wild. People who want to party can go to the sister resorts. We had an amazing time. Definitely will be back.

Secrets Akumal Riviera Maya: Amazing resort

I can't think of anything negative about this resort. I had seen all the positive reviews, but it exceeded our expectations. All the staff without exception were courteous, friendly and treated us like royalty.. the grounds were beautiful, clean well taken care of. The restaurants and food around the resort was exceptional and such a variety. If you want perfection, I would certainly recommend this resort.

Selection Riviera Cancun: Small yet provides all amenities

We stayed at this resort for 2 weeks. Jan.21- Feb.4, 2018. One of the things we look for when choosing a resort is its proximity to the airport. I absolutely hate having to travel 1 to 2 hours on a bus dropping off or picking up people. This resort is very close to the airport approx. 15 - 20 min drive. Perfect location for us. A very comfortable, clean full service resort. Pays attention to detail. A la cartes are true a la cartes with exceptional service. Outstanding food. We avoided the [... read more] buffet as much as possible as we find we tend to fill our plates too easily and too much. LOL But the buffet does offer much selection. One day I asked if they ever served onion soup. They said yes but offered to make it for me whenever I wanted. So I asked if I could have it the next day. They asked what time. The next day we went up to the buffet at the time requested and they were standing waiting for us. The soup was served immediately. Now that's what I call service! Thanks to the chef and Oscar the waiter. OMG the bread and pastries are beyond delicious. Hot, fresh right out of the oven. We usually ate breakfast at the Caribbean Restaurant which provided full service. Janet the hostess was extra special always greeting us with her beautiful smile and sweet personallity. The smoked salmon and eggs Benedict were beyond delicious. Mimosas were a treat as well as the bottle of Baileys sitting out to add that special touch to delicious coffee. A few things are extras ex. Tomahawk steak. We did order it one night. It was well worth the price we paid. I'd say the best steak we've ever had. Cooked to perfection. The same steak at a very popular venue we went to in NYC costs 3X's the amt. Drinks are okay. I'm not a lover of all those sweet drinks and they use those syrups which are not my fav either. The Mojito bar, up in the lobby area, use real fruit if you ask. Strawberry Mojitos are amazing. Can never go wrong with wine and beer which were very good. One thing they did serve was Captain Morgan "white" rum. First resort we've ever been to that had this usually the only Captain Morgan served is Spiced. At times they did run out of different liquors ie Crown Royal, 43 Liquor, Tequila Cream. When asked if they had any "maybe later". That should not happen but certainly there were lots of other choices available. Breakfast and lunch are also served directly on the beach. Nothing like being able to enjoy a meal outside with your feet in the sand feeling that heat on your body. At the Tapas restaurant there is no menu but the food choices served changes 3 x's a week.There are 6 different courses all small, delicious and very filling. One of our fav restaurants. The Mexican restaurant has a more relaxed fun atmosphere. They focus on entertaining their guests while enjoying a great meal. The Italian restaurant is also great. OMG the tiramisu is to die for.The Caribbean restaurant was another of our favourites. This is the restaurant that has full service breakfast as well. There is a bar just outside this restaurant where Louis the bartender provides exceptional service and whatever drink you can think of as long as his bar is stocked with what you request. There is excellent nightly entertainment in main lobby as well in an area just outside the lobby. We also spent extra to go to the Chic Diamond rated restaurant. They served a 16 course meal consisting of very small samples. The presentation was amazing and the service was over the top. We had lovely evening which lasted for about 2 1/2 -3 hours. I'm sill not sure what we had to eat as everything was very unique. I really can't say anything negative about this resort. It provided us with everything we needed for 2 weeks. We are beach people so we never laid around the pool. Beach drink service is provided if you wish to use it.The beach is constantly being freed of seaweed. We did not go into the water but that's just who we are. There were plenty of people who did. The beach is also easy to walk on in either direction. We meant many wonderful people mainly a UK and Canadian destination at least during the time we were there. I have no hesitations in recommending this resort.

Margaritaville Island Reserve Riviera Cancun: Azul does it right.

Our experience was beyond expectations. We stayed at Azul Beach Hotel from January 29-Feb 5 2018. We received impeccable service starting with our concierge Jacob, and the dining was five stars. Very gourmet and healthy. Don’t think you will be receiving American style huge portions. If you are hungry order an appetizer too, the menus are designed as multi course experiences. Drinks were awesome. Lots of signature drinks with fresh fruit and herbs. Our kids (6M and 3Y) had a great time at Azul [... read more]itos play area and we used the nanny service twice. The ladies there (Tonya, Azi) were so great. The beach was glorious with white soft sand and the beach cabanas with butler service were a real treat. You can reserve one once during your stay and it is lovely. The pools are well maintained and the kiddie pool is awesome- large and lots of lounge chairs for both adult and kid sizes. We never were short of towels or beach or pool chairs. We are definitely going back.

Royalton Hideaway Riviera Cancun: Beautiful Resort

The buffet is excellent and incredible choices and quality and the restaurant Doraldo has excellent sea food. I tried the sea bass and I think it was the best sea bass I ever had. The property is very well maintained and the service on a whole were very good. The hotel seems environmental concious and was discontinuing the use of straws in drinks. I enjoyed staying at the Hideaway which is the adult-only section. The view from the lobby is incredible with the panoramic view of the ocean [... read more]!! I would go again!

Ocean Coral Riviera Cancun: Beautiful Resort

The grounds were beautiful and well kept! The staff were amazing and so was the food. We thought it was the best resort that we have been to because the staff were so friendly and willing to help in any way whatsoever!

Royalton Hideaway Riviera Cancun: Awesome resort

The resort is just 15 mins from Cancun airport. Great buffet restaurant with excellent selection of food. Room is spacious and clean. We booked the hideaway adult only section. I like the resort's lay out, all restaurants are central near the lobby. Only watched one magic show on our final night, it was really professional and surpassed my expectation.

Grand Palladium Kantenah: Oceanfront oasis

This was our 5th stay at the resort and our 3rd in the Mayan suites. We go for the beach and love the oceanfront room. The resort has changed their buffet style so we will likely not return. They used to have theme nights for dinners, which offered variety, but they now have the same dinner buffet selections EVERY night. Food at each breakfast and lunch location is also the same everyday. We did try 2 a la cartes, which we enjoyed very much, but we prefer the more relaxed experience of buffets.

Blue Bay Grand Esmeralda: Relaxing Good Time

Very spacious, well groomed and maintained resort. Staff is super friendly and accommodating. They go out of their way to serve you. No complaints about the food, it is abundant and always fresh. Pool areas are neat and tidy, lounge chairs and palaps are comfortable and relaxing. Beach area needs a little work, primarily more beach and less rocks. In fairness to the resort, it can not control the ocean and sea or its currents. I particularly liked the five dollar taxi shuttle service fares [... read more] into Playa del Carmen 5th avenue this resort offered three different times daily. What an excellent way to see how old and new Mexico meet and mingle. This is one hot holiday well worth the investment. Thanks again Trip Central, your still top shelve.

Ocean Riviera Paradise: Great hotel

I was pleased with every aspect of this resort. The room was nice, comfortable and clean. The food was amazing. The staff was great to deal with. The beach was nice but during our stay, the water was rough almost every day. It did not hinder our vacation in any way. The weather could have been better (hotter and less rain) but we cannot control mother nature.

Tukan Hotel Playa Del Carmen: Amazing Hotel/Resort

Wow, Wow, Wow. This hotel was in the heart of it all right on 5th Ave. The photos of the grounds do not do it justice. From the time you enter from the street until your room is reached it feels like a jungle paradise and are well kept. Even sitting on the balcony of our two bedroom suite it was a tropical view. Had a two bedroom suite as went with my sister. The rooms are very modern, beds were comfortable and were totally clean and fresh. Maids did a great job and everyone was ve [... read more]ry friendly. We had the breakfast plan and the buffet was very good. Their are tons of restaurants to choose from for meals within walking distance. We found the farther you were off 5th the cheaper meals were. Lots to choose from. We even found the cheapest place to buy cold beer from just two blocks from the hotel. Beach was very beautiful and depending on where you wanted to be was a 5 to 15 min walk. Pool was decent although a bit cool. There was what appeared to be a hot tub but it was not. Only disappointing thing. I would definitely stay here on a return visit to Playa del Carmen.

Barcelo Maya Beach Resort: Beautiful Resort

I enjoyed my stay there. The grounds were stunning...the beach was beautiful and well taken care of. The pools were alot of fun and clean. Loved the fact there were adult only pools. Rooms were decent and I LOVED the shower. Staff were very friendly. Amazing gym!! Where do I see improvements? the food (hot food was always cold), some food I wouldn't trust to eat (seemed like it was sitting out for a while and could be spoiled), also rooms should be equipped with free Wifi.

Iberostar Selection Paraiso Lindo: Amazing Resort!

This resort was absolutely amazing. I have traveled to mexico more than 10 times, and this was absolutely one of the best resorts I've been to. The property is perfectly kept, the staff is amazing, food is out of this world, the main pool is incredible, and the beach has an awesome setup! I went with a group of 26 and we all agree on our experience. The resort is huge, but not big enough that we couldn't find each other everyday. We never had a problem saving seats at pool, or eating together at [... read more] large tables. The buffet is honestly one of the best buffet setups I've experienced. They change the menu everyday, keeping the staple items & it was awesome. I usually get sick as I have a sensitive stomach, but I didn't have an upset stomach at all this year (which says a lot). The main pool is where we spent most of the time and its awesome. The bartenders were beyond friendly & make great drinks! There are also bars everywhere so no shortage of drinks! The entertainment staff was incredible, very friendly & put on great shows every night. They could have done more activities during the day at the pool, but we kept ourselves entertained so not a big deal. The only real complaint I have would be the checking in process. Its quite slow & we had some members from our group have issues (some had to wait 2-3 hours for rooms to become available,) but everything was eventually resolved & they were very apologetic for any problems had throughout the week. This is a great resort for all ages, especially families with young children due to the water park, and lots of other areas designated for children! Awesome place & can't wait to go back!

El Dorado Royale: Such a great resort

We had a short stay at El Dorado Royale for our 20th anniversary. It was an exceptional experience. The resort is very well managed - people are very friendly and always say Hola to you whenever and wherever they see you. The resort is beautiful and almost every step of your walk you can snap a great picture. The personal concierge and room services are great - we were hugely surprised for two nights that our room and bed were decorated with rose petals, as well as sparkling wine and chocolate-c [... read more]oated strawberries - very thoughtful and romantic!