Las Brisas Huatulco: Would highly recommend this resort.

The resort was beautiful and very well cared for with never a problem to obtain a beach chair which to me was amazing as most resorts there are not enough chairs on the beach. The entertainment in the theater was very sub standard with very little to no English and very poor quality.The singer and piano player in the main bar area were enjoyable. The singers playing in the dance floor area were 90% Spanish speaking and singing and while the music was good the resort should incorporate both Engli [... read more]sh and Spanish into their entertainment. There needs to be more places to sit where the bands play and the dancing is happening. Majority of the guests we met there spoke English so the resort should realize English speaking entertainment is necessary. The Seafood restaurant was amazing however the steakhouse was not the best. Mexican Restaurant had entertainment and the meals were good. The staff at the resort were very friendly and helpful. The frozen mango drinks were amazing. One night when I returned to my room there was a small flood in the bathroom from the air conditioner and I called the main desk and within less than 10 minutes the maintenance man was there and the repair complete promptly which I very much appreciated. I have traveled to many resorts over the years and would recommend this resort and would go there again There were many guests we met who have been there a dozen times or more with one couple we met had been to this same resort 30 times.

Luna Palace: Quaint and Clean

We have stayed here many times before and keep coming back. Friendly staff, every room faces the ocean. It feels like home. It is an older hotel but that is part of the charm. It is within walking distance to a lot of great restaurants.

Royalton CHIC Cancun: Overall good

Good stay overall. Staff was lovely, hotel is only a year old and already showing signs of wear. Beach is well taken care of and clean. Only downside is the hounding to by shares by staff - it’s ongoing and quite annoying!

Royalton Hideaway Riviera Cancun: Great resort

Food and restaurant options are abundant. Lots of pools with swim up bars. The beach was just ok. Hotel rooms are excellent and service was also great. There wasn’t enough night life around the resort. Not really a party resort.

Grand Palladium Colonial: Amazing Resort

We loved this resort, the walkways to all the different complexes were so well kept and the greenery was amazing. The staff was excellent very helpful right away at the check in. There were a lot of people and they could have had more chairs at the beach. There was one afternoon we were out of luck to find one. The line ups at the buffet for breakfast were at times long. The food overall was very good especially at the a la carte. Rooms were very nice and the housekeeping was the best. Bar servi [... read more]ce was first rate. We were there for a 80th birthday with our children all fourteen of us were very pleased and we enjoyed this resort immensely

Bahia Principe Explore Coba: Value family resort -- good balance of quality for the price

Back from a second visit (previous is 4 weeks ago. This time much better and I can confirm Villa 31 is probably the best to stay (see below) - next to pool, next to the main lobby/restaurant, next to the shuttle, and very close to Gym & Theater. This time came for longer (9 days) and had time really to enjoy it and having rented a car was the best decision so you can immerse in the local environment. For a second visit the quality is consistent, where the buffet food becomes tiring, and d [... read more]oing trips to grab something more authentic from outside (like Playa del Carmen) made a lot of sense. Suggestion: Please rent a car if you are planning for day-trips like Chichen-Itza, Coba, and Tulum. If rented for a week, this totally offsets the costs of trips. Went multiple times to PDC (Playa del Carmen), Tulum, Cancun beaches, and revisited Coba and Chichen-Itza. That said the hotel continues to surprise me: just before I left it came to my attention that that I can't do foreign exchange at the reception, even though rates are posted. This being 5* rated hotel is simply wrong.

Dreams Playa Mujeres Golf and Spa: Amazing!

Great resort, beautifully kept. Pools and beach are lovely. Good for food allergies. Good variety of food, very good service with friendly staff. Desserts could be a bit better, but gelato made up for it. Overall great family vacation.

Palacio Mundo Imperial: Fantastic Pools!

The bedrooms were quite spacious and nice! The resort has a cool condo vibe to it, which I really enjoyed. The pools were amazing! General Manager of the property invited our entire arrival group to the roof for for a cocktail hour, it was beautiful! We were able to meet a lot of new and amazing people that way!

Dreams Aventuras Riviera Maya: Great trip and awesome service.

We appreciated the family atmosphere and activities this resort provided. The family pool was heated and close to the ocean and rooms. The restaurants were all within a good distance and provide a selection that kept us satisfied for 9 days. The area outside the resort was safe for our young family to walk or rent a golf cart from the hotel. Kids were entertained by activities, including daily dolphin shows.

Finest Playa Mujeres by Excellence Group: Excellent

Nice hotel layout and beautiful grounds. Great choice of restaurants. The food was above average for an all inclusive and the service was outstanding. The beach was very nice and there was always a p/ace to sit under an umbrella. The gym was great with a very friendly and knowledgeable personal trainer present at all times. The bar tenders were great and worked very hard to serve everyone quickly. The rooms were very functional and clean. Overall top notch holiday all inc [... read more]lusive experience.

Grand Sirenis Riviera Maya: Love this resort!!

Hubby and I went to the grand sirenis for our 20th anniversary, it was awesome!! The staff was great! The hotel was very clean, the food was very good, the weather wasn’t great but that has nothing to do with the hotel, the beach is very rocky so bring water shoes, there are lots of fish right in the shallow water so snorkelling is great.

Barcelo Maya Riviera: Amazing New Resort

This hotel was wonderful. From the minute we checked in we were extremely satisfied that we chose this hotel. Hector checked us in and when we told him that it was our anniversary he upgraded us to a swim up room. The room was excellent. The bed was perfect. The buffet was huge and had an endless choice of dishes. The al-a-carte restaurants were amazing with excellent food. The resort was extremely clean and well taken care of. I would highly recommend this particular hotel to anyone.

Sunscape Cancun Resort and Spa: Wonderful Family Vacation

We stayed at Panama Jacks in Cancun with our 2 and 4 year old daughters. The resort was fantastic, it was so clean and the pools were warm and had a nice shallow area for the kids. The beach was beautiful with excellent sand and the water was clear blue with no seaweed. Never a problem getting a chair at the beach or pool. The food was fantastic, especially at Viaggio (Italian Restaurant) we ate there 3 times and the food was delicious and the service outstanding. Thank you to Fily, Alberto and  [... read more]Javier. Rueben was great at the Ventana buffet for breakfast and lunch. The resort staff were also friendly and accommodating. Everyone had a smile on their face. We loved the Coffee Bar the latte's were really Starbucks quality. My 4 year old loved the Kids Camp and would go for a couple hours a day to do bracelets, decorate cookies, spa day and other activities. Panama Jacks is conveniently only 25 minutes from the airport. which is nice with Kids. We highly recommend Panama Jacks, it was such a great resort and we had a wonderful family vacation.

Grand Decameron Complex Bucerias Trademark: ok resort

great staff the rest of resort ok food not great rooms have very small beds . ask for new room with king checked out of ours .checked back in and got a new room ended up same bed.area is very good. overall wont stay again. still had good time beach is very good.

Platinum Yucatan Princess: not up to expections

I was at the Platinum Yucatan Princess all Suites -Adult from 8Jan/20 to 22Jan/20 The flight was good and Terminal 2 was fast and well organized in Cancun I was in room 1007-which is the quiet area with a swim out The room was good- nice comfortable king size bed and well appointed bathroom and nice deck. The deck furniture was very stylish and very uncomfortable to sit or lay on The floors in the suite are marble and dangerous as hell if wet or have have wet shoes - I have run in [... read more]to this before and always leave slippers at the door and at the sliding glass doors to the patio Maintenance service was fast -they fixed the screen door-it was ripped at the handle and let the bugs in and they replaced the TV which had white spots in the screen Maid service was excellent and they even have a service about 6pm every night to a fix any shortages or needs- ie more hangers and lack of face clothes, towels or shampoo, etc I had turndown service once in 2 weeks The swim outs are not private to the lower level but according to management include anyone in the building or the entire hotel. So why are we charged a extra surcharge on the daily rate? He claimed it was a provider charge, however their own lobby signs indicate the extra charge for pool access rooms. He also stated that all the pools are inter connected to the main pool. This is incorrect, the only pool access is at the 3000 building and the 5000 building which is connected directly to the 2 small main pools. None of the other pools are connected. The beach is not swimmable. There were red flags on 12 of the 14 days I was there. The beach is good but the water was very rocky -I always bring beach shoes. There were strong off shore winds and some days it was like being sand blasted if you were trying to relax and read. Very little sea weed or smell and there were people cleaning it every day. Food The buffet was excellent and had a very good selection of fruits and vegtables and the breads and deserts were very good, it had a good selection of main courses. Service was very good. I ate dinner mainly at the Rodeo Grill- its steak and snapper are very good -the chicken is huge- a whole half chicken and would be best split between 2 people. You can order off both the Mexican and Grill menus at the same time. The service was excellent and after 2 days they called me by my name at the door. They also have a small lunch snack menu of fruit and salad and small sandwiches which is also good. I ate at Aroma twice -the food and service where good, but I dam near froze both times -it had to be set at 65 degrees if not lower. I asked them the second time and they said they would have it checked. I ate at Bruschetta-Italian once and was very disappointed in the quality of the pasta it was tough and chewy. The evening entertainment was varied and good Clients I met a lot of nice people there and remet 4 people who had also been at the Princess all Adult from D.R. from the previous year at the same time. This hotel appears to have a very large component of clients who are in age range of 20 to 45 and I have never run into so many loud drunk people in all my travels. Airport premium travel lounge. I also book this. The food was decent and it was relatively quiet with nice seating. I left early at 1pm when they closed off the bathroom and said they ran out of water. They didn't announce this and I discovered it when I went to the washrooms and they were closed off. I don't know why they ran out of water as the public washrooms about 100 feet away had lots of running water. I would not rebook this hotel nor would I recommend it As long as the current health scare is lifted I will go back for a further 2 week holiday in Mexico by the end of March with Sunwing, just not to this one

Dreams Aventuras Riviera Maya: Great trip, okay resort

Mexico = awesome, resort = just okay. There was some great things about this resort that we loved but I think the cons weighed out the benefits. Pros: 1. Amazing and friendly staff who actually remember you and take time to chat with you. 2. They had daily dolphin shows. 3. There was a rock barrier on a part of the beach which blocked off predator fish so smaller fish would stay in there giving you the opportunity to swim with fish. 4. They had a bar on the side of the ocean with s [... read more]wings - enough said! 5. Mexican food in room service or in Mexican restaurant was really food. Cons: 1. Rooms were damp and musty, they smelled bad, lamp shades were rusted, sitting on furniture you would get up and your bum would be wet. We complained after two days and they brought a dehumidifier which we appreciate but it only helped so much. We had paid extra for preferred club so I also do feel like we should have been more accommodated then just being given a dehumidifier. 2. Beds were small and uncomfortable, the rooms with a king size bed were sold out so we got a room with two queens but they weren’t queens they were twins and the bed were hard, the pillows were like bricks. 3. The resort was run down, elevators needing maintenance daily. Lights often didn’t work, at one point the lights didn’t work in the room and they spent an hour fixing it. They shower head often wouldn’t work, had to play around with it for 20 mins to get a shower, we didn’t complain about this because we honestly were getting tired of having to complain and waiting around to get things fixed. 4. Disorganized - bars that were supposed to be open until 11pm would close randomly at 6pm for no reason. There aren’t many bars to begin with so this was really annoying. They also don’t really have a good spot to hold events so they would hold them at the oceanic restaurant which was next to the adults pool and bar so that means Tuesday and Friday’s they would close this at 4pm. That also means if you want to see the show you have to eat at the oceanic restaurant (and if you want a guaranteed seat you need to buy a bottle of wine). On Tuesday when they had one show they would close the buffet and on Fridays for the other show they would close the Mexican restaurant so if you had no interest in the show that means 2/5 restaurants for dinner weren’t an option. It may seem like a small thing but when your paying for an all inclusive resort with 5 restaurants you want all the options available to you. Especially if you end up not liking one of the restaurants. 5. Very small beach. 6. Besides the Mexican food the other food was not great, not bad but not really good. While I really enjoyed my time and appreciate the staffs friendly outgoing attitude I think they need to get better management and give the whole place a renovation to address these issues. I wouldn’t recommend this place.

Dreams Sapphire Resort and Spa: Nice

The public areas, meaning the main floor of the hotel was lovely. The beach beautiful! The pool was too cold. The Mexican people were so lovely. They really aimed to please. We did not like the rooms. They were very plain. We felt the rooms should have been more decadent. The shower was plugged. We complained for three days then got moved to another plain room where the sink was plugged and the coffee maker was broken, but the shower worked. Drank nothing from room frig except water and the [... read more]re was never enough even though request was made for more water to be left.

Las Palmas by the Sea: Great inexpensive place to go!

Las Palmas by the Sea is a wonderful place to go if you are looking for a quaint, older style hotel and an affordable vacation. The facility is very safe. The staff are amazing and always do their absolute best to assist their guests in anyway possible. The concierge and reception staff are very welcoming and helpful. The hotel although older, is very charming and is very clean. Staff clean continuously throughout the day to ensure that their guests are comfortable in their surroundings. T [... read more]he maids are very good at their jobs as well. They are always courteous, friendly and are completely trustworthy which is very important. The pool areas are well maintained as is the beach which is fairly spacious. There are usually enough lounge chairs and umbrellas to accommodate us sun worshippers. There are various activities offered throughout the day to choose from as well as tours, and a a kid’s club. There is also nightly entertainment provided. Hosea the entertainment director does his best to offer games and activities for all age groups. The food is good with a great selection of items which is sure to satisfy most people. There is also an a la carte dinner offered every.evening which is excellent. Pedro and all the wait staff are terrific. I’m closing, I have gone for four years to Las Palmas and am already planning my trip for next year.

Ocean Riviera Paradise: Great Resort. Would definitely recommend!

Loved this resort! Let's start with our room. We are a family of 5 so definitely need lots of space. Two queens and a pull-out couch was plenty with ample room to move. We stayed in a privilege suite facing the back of the hotel. Great view of the jungle from the Jacuzzi tub on the balcony! The bathroom sinks were leaking underneath but we made the call and they had it fixed when we returned to dinner that night. Overall, enjoyed the room. The resort was a nice size. Not too bad and not too s [... read more]mall. Five different pools to choose from. Daisy pool for the kids, adults only pool, privilege pool for a quiet hang, beach pool and the Eden pool for lots of activities and fun. Lots of variety! We all loved the breakfast and lunch buffet but a little disappointed with dinner buffet the two times we went. A la cartes were great...especially the Italian restaurant. There is always some sort of entertainment/ activity in the evenings. We loved Mexican night on Sunday and the bowling alley was awesome. No complaints about the staff. Everyone was great! The only a la carte that needed a reservation was the Japanese restaurant. We liked not being tied to a dinner time every time we wanted a la carte. Made for a lot more flexibility. Our only complaint was the way they make the reservations for the Japanese restaurant. They can only be made the day you want to go, first thing in the morning with an hours window. Beach was nice. There are definitely rocks, as we're in the Mayan, but not a lot. Water was nice and not a lot of seaweed.

Occidental at Xcaret Destination: Great family vacation!!!!

Overall very good hotel. Check in was not great. Too long, incorrect information. Corrected by building information desk. No internet, money grab in this day of connectivity. $45 US per week per device. Not really an all inclusive in this regard.