TRS Yucatan: Great resort!

Wonderful hotel! Food: 5* - within the TRS restaurants, lunch at Helios didn't start until 1pm. Don't bother going to the non trs restaurants. Location: 5* - learn to use the collectivos to get around instead of paying hundreds on tours. Cost of collective was around 2-3$ cad each person, each way. Tulum cost 70 pesos each (5$ cad). Akumal was free on the free beach (don't rent a life jacket and bring your own snorkel) and we visited one cenotes (sink hole) called jardin del edin for 100  [... read more]pesos each (7$ cad). Bars: 5* - they all had drink menus to help you, at Helios we didn't even have to ask for specific drinks, the bartenders were making us whatever they wanted and it was always great. Rooms: 4* - even though they were newly renovated, we stayed in the old Riviera section instead of the old TRS section which has the jacuzzis on the balcony that fit 4 people. Instead our room had a jacuzzi tub (very different) which fits 1 person in the middle of the hotel room. The toilet wasn't installed at the correct height which left me (5'5") with my feet not able to touch the floor when using it, many small design issues in the room. Sports center: 4* - riffle range and archery were amazing. Make sure you book a private hour to not be a part of a group. Guillermo also took us out snorkelling in the hotels bay. The mini golf sucked. Lobby: 4.5* - looks beautiful. There wasn't a currency exchange desk but we brought pesos from our bank at home and just wanted change and we were able to get large bills from the check in desks. Not tipping/ 20 or 50 pesos bills though. The check in process was very fast and check out was easy. The bracelets are your room key which was very very handy. Butler's: 4* - it was weird for us to need butlers but they were helpful for reservations. One thing that was seriously lacking at this hotel was information on events and restaurant times. The butlers knew what show was on at 9pm at colonial each night but we missed so many activities like the chocolate bar, the tequila tastings, the crocodile feeding which only happens once a week, and the cooking classes that apparently happened at the infinity pool. We learned about events from bar tenders or by walking around outside of TRS for some things but I was upset that there wasn't a print out of the entire resorts events listed by day and time and location so that we could plan better. Also we accidentally went to the white sands buffet one morning which had screaming kids everywhere because there wasn't information about which TRS restaurants are open at which time of day. The maps should say that capricho is breakfast starting at 7am, and Helios is lunch starting at 1pm and then reserve somewhere for dinner. Our butlers also made reservations for us for bahia brasa but we spent about an hour looking for the restaurant to find out it was actually called o' pavao. The information sharing really needs improvement at this resort. Pools: 5* - the infinity pool is beautiful but cold. The salt water pool is great but they should add a sign that says don't touch the bottom (let the coral grow). The lifeguards were making up rules as they went like that you couldn't enter the ocean beyond the salt water pool which wasn't on any rule boards. Also they wouldn't let you feed the ocean fish which wasn't a rule.. the spa pool is heated and it's the best. Make sure to go to the spa and the smoothie bar in the spa. Beach: 4* - very rocky, bring water shoes. They cleaned it every morning. They always had many many chairs available. I liked that they had an area protected by a camera to make sure your hat a stuff would be there when finished in the water.

The Fives Beach Hotel and Residences Playa Del Carmen: Great Family Resort

The hotel is beautiful and very well managed. The grounds are impeccable & all public areas are clean & well maintained. The staff are all very friendly & acknowledge you whenever you see them. It is definitely a family resort that caters to babies, families and weddings.

Hotel Xcaret Mexico: Loved our Vacation

Hotel Xcaret is an absolutely stunning resort with many surprises like water slides that go into the lagoon/river and simple workout equipment in the gardens. The rooms are luxurious, beds comfortable, and the towels absorb the water as soon as they touch your skin. We had fantastic service during our stay, when our fridge was low or we needed something for the room we simply called and our request was fulfilled quickly. We ordered room service a couple of times and the longest we had to wait wa [... read more]s approximately 40 minutes during the busy breakfast time. The All Fun Inclusive was exceptional; the opportunity to experience so many different things without worrying about the additional cost to do them was amazing. We toured Coba, Tulum, then spent a few hours at Xel-ha one day, another day we went to Xeynotes (this was our favourite), we went to Xcaret park 3 times for a couple hours each time (the Mayan Village there is the best place to purchase authentic souvenirs for a reasonable price), we also went to Xenses park which was a really unique experience. The food at the resort restaurants was quite good but I enjoy a range of foods and flavours so not sure how a fussy eater would feel. I would go back in a heartbeat as I can only see this place getting better as time passes and the small issues are all worked out. We booked our room one month after opening and enjoyed this resort two months after it opened; we were able to book at a discounted price.

Barcelo Maya Beach Resort: Great Resort with Great Beach and Great Food

Perfect for sandy cocotree-shaded beach. The Maya Beach location is the closest to the best swimmable part of the beach. The food is very good with great variety ( the buffet has a theme that change every day). The speciality restaurants are very good, advance reservations should be taken care of the day of your arrival. Recommended are the seafood Marenostrum and the seakhouse Santa Fe. Nightly entertainements are available at the two theatres with an amazing Circus show and entertaining singi [... read more]ng performances. All the installations of the 4 hotels within the Bavaro Maya Grand Resort are sharable. Of the 4, the Colonial has the best lobby while the Beach is quieter and closest to the sandy beach.

Platinum Yucatan Princess: Beautiful Resort, Amazing Staff

Everything about the Platinum Yucatan Princess was exquisite. Much thanks and appreciation to Pedro in Housekeeping, Abner at the Sports Bar, Saul at the Rodeo Grill and the lovely Janet at the Yucatan Buffet. These and so many more go above and beyond in looking after their guests. The resort has lovely grounds and pools. It is spread out quite a bit. The walk from building 1 to the beach is about 10 minutes. The Sports Park is 10 minutes in the other direction. Not a complaint, you'll need  [... read more]the exercise after the delicious food! The beach is not fabulous but if you head to the right and enter the water in front of the Grand Princess it's much better. What are you waiting for? Book it!!!

Le Reve Hotel and Spa: Le Rev hotel and spa -Mexico

Very small resort, rooms are basic and small. Beds were smaller than I was expecting so they brought a 2nd bed for the room. The main floor rooms had a few encounters of critters but 2nd floor people were fine. The food was exquisite but slow to arrive. Staff were amazing, funny, and ready to help.

Royalton Riviera Cancun Resort and Spa: Wonderful vacation!

We truly enjoyed our stay at this resort. We upgraded to the presidential suite (1 bed) as it was the only option in a quieter part of the resort. Food was outstanding. Service was wonderful. there was never an issue getting a spot at either the pools or the beach. the only negatives for me was there was indeed lots of seaweed on the beach but they worked really hard to keep it clean. As well, the nightly shows do not start until 9 pm. other resorts we have stayed at do a kids show prior to  [... read more]the adult one. That would have been nice to help keep the kids going until 9 pm.. other than that it truly was wonderful and we would definetely go back.

Le Reve Hotel and Spa: Fantastic resort!

Beautiful quiet resort. Staff are friendly and go out of their way to accommodate. Service was sometimes slow at the restaurant, but the food was always great. I would bring my family back here again.

Valentin Imperial Riviera Maya: Great Resort

Beautiful resort and room was fantastic for what we were looking for. The staff are always very friendly and accommodating and the food is great at all restaurants! The pool is the nicest one we've ever seen and they have really fun activities throughout the day.

Barcelo Maya Beach Resort: Amazìng place! Best resort ever!

Hotel meets all my expectations! Very clean and comfy. I would go back again! Pools are spectacular! Beach s superb....and bar everywhere is totally amazing! People that works in the resort are very accomodating and friendly.

Barcelo Maya Colonial: What a wonderful resort!!!!!

The hotel was exceptionally clean The workers really take pride in there jobs from the grounds keepers,Maids,The Entertainment Teams,The servers from Breakfast to Lunch Dinner at the Buffet warm wonderful staff The El la Cartes were Mmm Good Great service All the food was delicious tasteful

Allegro Playacar: Wonderful week, Great Resort.

Thanks Debbie for suggesting the Allegro Playacar. Beautiful setting, first class resort, great staff. We would highly recommend it . Great beach, close to the Playacar Plaza and a $7 cab ride to 5th.Ave. Took one tour to Talum/Coba, cenote swim and Mayan village booked thru Air Transat rep. really first class. Thanks again.

Bahia Principe Explore Akumal: Beautiful

This resort is huge. The food was great. A lot of selection and many places to choose for your dining needs. We found the pool water cold, especially the infinity pool. It would be nice to have at least one heated pool for the off season vacationers. The grounds are very well kept and manicured. The room was clean, no water issues and the maid did a fantastic job in cleaning our room. We were disappointed in the night time entertainment. Although the pole dancer was amazing! Never seen anything  [... read more]like that performance before. The drinks were great and the servers always had a smile on their face. This was our 2nd time at this Resort, 1st time was 13 years ago. We couldn't believe all the fantastic changes. Keep up the good work. You may see us again in the future!

Blue Bay Grand Esmeralda: Great resort!

The grounds are very lush and it was great to see Caoti every day, deer and some iguana. Service and drinks were excellent as was the food. The steak a la carte was really good. The beach is disappointing but the quiet pool made up for that. Buildings 6,7 and 8 were close to the quiet pool and there is a restaurant right there as well. Beware of Circle One timeshare people. They are a bit much when you first arrive.

The Fives Beach Hotel and Residences Playa Del Carmen: No longer a great resort: 3rd time was not a charm.

This place has become another typical loud & obnoxious Cancun resort. This is our 3rd and last stay here. We used to be loyal patrons while this was a family-oriented hotel but it looks like the management is now opting for attracting a different (read: loud and drunk) type of crowd as well. Here are the positives and negatives. Positives: - Staff. Waiters, cooks, maids, landscapers etc working at this resort are lovely, hard working people and they deserve & appreciate every tip you give t [... read more]hem. - the grounds are beautiful & and the food is delicious. However, this is Mexico and there are a lot of beautiful resorts with delicious food. Negatives: - No longer a family friendly place! My children should not be seeing drunk people screaming 'shots' at 4pm in the afternoon (or at any other time). - Inconsiderate wedding parties! We got no sleep because we had a misfortune of being placed next to a wedding party who decided to spill out in the corridor in front of our hotel room & then continue with loud music until early morning hours. - Loud music is now everywhere. In our previous stays we enjoyed the quiet house music at the main pool & the serenity of the beach and the other pools. No longer the case. Overall, I can no longer recommend the place. Which is a real shame, given what a great place it used to be.

Bahia Principe Escape Sian Ka'an: Luxury Bahia Principe Sian Ka'an

We had a great time at this resort. Its our second time even better stay. Would like to return as I love this hotel. As the service is so excellent. Check in to room service to entertainment amd meals. Thank you Manuel from the dining room. Excellent service

Bahia Principe Explore Akumal: Wonderful Resort

The hotel grounds and buildings are kept extremely clean. Lots of selection for meals and service was friendly and attentive (server always seemed to know when I needed my coffee refilled) Beaches are clean and lovely. We always felt safe at the resort

Bahia Principe Escape Sian Ka'an: Perfect resort for Rest and Relaxation

Extremely well kept grounds, amazing service, quiet and respectful environment, delicious food, nice entertainment with the option to go to the other sister resorts which are a short shuttle ride. But definately not somewhere you want to go to party. Most clientele are adults in their late 40’s and older. A bit far from airport at 1hr45min drive. Had the penthouse with rooftop jacuzzi and used it everyday!!

Royalton Riviera Cancun Resort and Spa: Amazing Resort!

We just got back from our week long stay at Royalton in Mayan Riviera. It was incredible! We have 2 young children and we cannot say enough good things - food was incredible, room was clean and comfortable, the whole resort was immaculate! Would recommend and stay again in an instant!

Le Reve Hotel and Spa: Great time

We had a lovely room with a back yard and a hammock. The food was amazing. No buffets here!! Everything is ordered off a menu! It was a nice small resort. The staff were very attentive. We would definitely go back.