Playa Pesquero: Our favorite resort

This is our favorite resort so far. We have been few times already and plan to come many more. Great location, hotel, rooms, amenities, beach, pools, food, and many more. I would definitely recommend it to anyone.

Grand Muthu Cayo Guillermo: Family Friendly Resort

Pool area and beach were lovely. Some of the signage around the resort was very tired and dirty, overall public spaces like snack shop and stairs and stairwells could have been cleaner. Buffet was quite disappointing and I was surprised that most people served up their own food where at other resorts staff served the buffet food to guests. Also several guests going to the buffet without masks and only once did I see a staff member ask them to put a mask on.

Grand Muthu Cayo Guillermo: Nice Resort

The resort was nice. Rooms were clean and we had a great view of the ocean. For the most part the staff was friendly. We had to constantly ask for water, beer and coffee for our room. Very poor service for something we paid for. Unfortunately our vacation was ruined by having so many locals staying at the resort with their children. The kids took over the pools and the adults took over the restaurants and bars. I will never go again.

Melia Las Dunas: Fantastic Resort

This resort was amazing. The main thing that makes this resort amazing is the Cuban workers who are so welcoming and helpful in every way. We’ve made so many good friends with the staff here and look forward to our next visit. The beach is beautiful and well maintained. The only complaint I had was that some rooms still have old mattresses which are not very comfortable. My room from a previous visit had a newer mattress that was very comfortable. This time, we had an older mattress and [... read more] it wasn’t very comfortable. Rooms were kept clean and chambermaid was very efficient and helpful. No problems with ants or any other insects. The food is plentiful and there is lots of choice. The lobby is a great place to relax after meals… loved the rocking chairs! Evening entertainment was great as well. Very talented performers. Really loved the acrobatic show in the lobby. Definitely a 4 star hotel!

Sanctuary at Grand Memories Santa Maria: Amazing

This trip was amazing from the beginning. The travel agent, who was over busy, was extremely helpful. The respite was beautiful. We were treated the best and always felt like rockstars. One work amazing!

Hotel Playa Paraiso: Amazing Beach

I was honestly disappointed. I was really excited to go back to Cuba for my 4th time but it wasn’t how I remembered Cuba. I found at the resort you had to literally flag waiters down to order food or to get water at the buffet. The pool guys would take the empty pool chairs and stack them so that you had to ask them for a chair and tip them. I just found the staff completely ignored you. I waited and waited for the internet staff and I ended up giving up because no one even acknowledged us. On [... read more] top of this we had barely any hot water and then only scorching hot water the next day. I normally am not one to complain especially because I knew what to expect but this just felt like we were a bother to the staff. Lastly we purchased a beach excursion that was supposed to be the nicest beach in Cuba and they served you lunch. I had asked before purchasing if chicken was an option (as I do not eat Lobster) the sunwing rep told me that I could for sure swap it for chicken which made me decide to purchase. When we got to the beach it didn’t look any nicer than our beach at the resort and you had to pay $5 per beach chair. When we had to pick what we wanted for lunch chicken was not an option it was either lobster or pork. (Which again I don’t eat) so overall was disappointing. The beach at the resort 100% made up for everything. But next time I will be looking for a resort with more than 1 pool as this one blasted music so loud and talked the entire day. It’s not relaxing at all. We ended up at the beach after lunch everyday.

Memories Caribe Beach Resort: Amazing resort staff & beach !

We had such a great vacation at the Caribe. Absolutely the best staff at this resort. So happy & friendly & kind 🤗. Beautiful beach. Fun activities. Food was good. Staff made meals in front of you and just the way I wanted it. We have been on many vacations and would recommend the Memories Caribe. Upgrade to the suite. And have a delicious Cappachino at the piano bar with amazing staff 😊. Amazing vacation will return.

Club Kawama: Leaves much to be desired

Pros: Easy access to the beach. Beach is great. Cons: Room was not prepared before check in. The bathroom was filthy. Bathroom shower fixture had no holding hook. Staff was not responsive to simple needs. Not much variety in the food menus. ok, granted that there is a food crisis in the country. Staff didnt seem to care about subduing the noisy guests in the lobby General comments: Great property. But management needs to pay attention to all the little details. And possibly needs a  [... read more]complete makeover.

Playa Pesquero: Great resort!

Everything was excellent! Food was great, everything was clean, the staff was very friendly. Good covid measures were also in place. I would definitely recommend this resort. I don’t have any complaints.

Playa Pesquero: Playa Pesquero 02/2022

This was our first time staying at this resort, been to Cuba before, and we were very impressed! The staff at Playa Pesquero are fantastic! their service and pride in their jobs shows. The resort itself is immense, the pools are very clean and spacious, and the restaurants are well staffed and supplied. The food was very good, and offered a nice variety. I would recommend this resort to anyone wanting to experience Cuba

Iberostar Coral Holguin: Excellent experience in resort

It was very beautiful and organized resort . we had Coral level which is more like VIP in resort and very good experience in our trip. I hadn't read what is different between Coral level and other part of hotel but as I figure out in resort it was separate butler for corals guests as they need anything in resort they provide on time and reach to guests in quick time which was great .it was private gazebo for double room in back yard front of pool . Also Coral level building was two stories level [... read more] but other section were three stories level and more units in apartment which makes more private and quiet area for Coral level . Room and facilities were excellent as we expected as five star hotels . Room service was amazing and cleaning staffs were so professional and neat. All personnel were so polite, professional, good trained and friendly . Food were in good quality and I think were sourced from local farms which I think in Cuba is more organic stuffs . But as I had experience with my other trip to caribbeans, quantity and variety wasn't comparable and was less . If I consider fairness, this trip was in covid situation and resort wasn't crowded, so maybe that could be a reason for limited of food variety . Pools and water were super clean . My only bad experience was about wifi internet which we had recharged it every Fife hours of usage with call butler or service desk ! and had to log in every time after turn on the phone ! So we had put our user name and password provided to us every time you want to going on phone ! But wifi was powerful every where in resort either far away beach ( second private beach of resort ). I liked pedal boat and katamara which was inflatable boat in resort service that gusts could enjoy of it free of charge with driver Totally , I was so happy to chose my trip in this resort and definitely recommended with high score.

Playa Costa Verde: Nice place

Clean, nicely decorated room. Very friendly staff. Island shortages may have made some basic menu items like teabags unavailable. Food overall so so. Great masseur Tony! 😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎

Gran Muthu Almirante Beach Resort: Beautiful resort

The resort is very large and spacious and well kept. The pools are clean. The food was one of the best I have had in Cuba and the drinks and the entire staff in the lobby bar were top notch! The rooms were very clean the beds and pillows very comfy. All staff were diligent in wearing masks at all times even the gardeners, which I thought was overkill when working outside in that heat! When I was at the resort Feb 14-21 it seemed to be filled with 95% Spanish speaking people who I believe mostly  [... read more]from Cuba. Unfortunately they were very rude and loud and constantly cut in line and did not wait their turn at the bars or the buffet and this was a very big turn off. They quite often let all family and friends in the line despite the fact that many others were waiting. The serving and bar staff could do more to regulate the lines and serve people in the order in which they appear. I would suggest this resort for sure however the last points really made the trip not as good as it should be as there was constant frustration.

Club Kawama: Great staff

Rooms need updated need dressers for clothes I didn't like that plastic glasses were taken out of garbage and reused(covid)wasn't fair that cubins at resort where taking most of food nothing left for us.bartenders should not serve people without masks but yes I really like the workers and for that I would come back

Club Kawama: Amazing staff!

I have been travelling to club kawama since 2013 and find this resort meets my needs everytime. For the price of your stay it is comfortable. Yes some rooms are out dated but personally im there for the gorgeous beach and clean pool. My fresh smoothie is made as well as my omlette. The snack bar is s great light lunch and supper has been steak..shrimp..pizza..pasta..soup..the list goes on. Already planning another stay.

Resonance Blu Varadero: Security didnt give a shit

We were approached and harrassed on the beach to buy drugs for several days in a row by a worker from the resort. It finally escalated into almost a physical confrontation when said employee tried to take our belongs because we weren't willing to buy his drugs. We then went to speak with the resorts security guards and complained about what had been going on right in front of them and to our dismay the drug dealer came up laughing in our face , shaking hands with the security guards and mocki [... read more]ng us because they were friends and would do nothing to stop the harrassment. Also while on vacation i caught a Male security guard trying to watch my girlfriend and an 8 year old girl going to the bathroom and when I called him out on it he didn't care and said that he was security so i physically removed him along with the help of the 8 year old girls father. Besides these events the rooms, food, pools, beach were all nice. Just sucks we had to deal with this frightening ordeals while on the resort and our vacation

Dhawa Cayo Santa Maria: Amazing 2 weeks

Hotel was very clean workers were excellent. Food could have been a bit better considering it is covid not to many people there. Didn't like being bombarded with local cubins coming in but overall okay.

Playa Vista Azul: Wonderful time!

I had a wonderful time at this resort! The beach is amazing, there's no need to wear shoes in the water you can go in barefoot as there are no rocks, shells, or seaweed growing at the bottom, just soft white sand. The weather is amazing at this time, it was hot and dry on most days during my stay. On rainy or windy days, you shouldn't go swimming as you risk getting drifted away by the ocean waves. The resort offers those staying at it, an array of water related activities such as kayaking, p [... read more]addle-boating, and the ability to go sailing on a beach catamaran free of charge. The infinity pool is beautiful and clean. The wifi is good and accessible throughout most of the resort, the only downside is that you need to contact reception to recharge it every few hours or so. There is a good assortment of food options in the buffet that is available everyday, and a couple of a la carte restaurants available to serve you dinner on most days. All, the staff were hospitable and tried to accommodate guests to the best of their ability. The rooms are well furnished and the maid comes to change the garbage and towels, make the bed, place water bottles, wipe the floors, and clean the bathroom on a daily basis. I think they only do thorough cleaning once each guest checks out and a new one checks in. Coffee pods and shampoos, gels, soaps are replaced only occasionally so come prepared with your own products and don't forget bug repellent and an after bite treatment, I couldn't sleep without mine and ended up with about 30 bug bites by the time I had returned back home! Travel agents are available in the hotel lobby every morning for answering questions and booking excursions, there's a doctor at the resort and PCR tests are done at the resort itself (must inquire about this about a week in advance and plan accordingly) which makes things pretty convenient. The entertainment in the lobby is very good, they have an array of violinists, singers, pianists, and bands that come in and do shows on a daily and nightly basis. The entertainment in the theatre is a mix of children's entertainment and adult only entertainment that mainly involves dancers dancing in some form of lingerie. The only recommendation I have regarding the entertainment, is I wished there was some form of notice board or television available for guests to check on a daily basis to see what the entertainment schedule is and what forms of shows were scheduled to take place. Overall, I found the resort to be safe for solo travellers, enjoyable, and comfortable for extended stays.

Tryp Cayo Coco: Awesome resort

The hotel and room was really good. No issues. Staff was very friendly and helpful. We made friends with quite a few staff there which was nice. The food was decent but I found that there wasn’t many options for breakfast, but all other meals were good.

Melia Costa Rey: Great Resort!

Very close in proximity to the airport, first off the bus on arrival and last on when heading home - huge bonus, this makes the bus right 10-15mins which is so great after a day of traveling. Check in was good - you have to ask for the free wifi code, and it only works in the lobby and some very close room to the lobby. They initially give you 5 hours but you can request more for free. You do have to type the very detailed code in every time you login. It worked great and everything loaded n [... read more]o problem. Room was great - no complaints at all, the bathroom is great new tiles and a great stand up shower as well as a big bathtub - which was very clean. New towels and all bathmats etc daily. One complaint was that the walls are very thin - we had some partying neighbours late into the morning hours and we could very clearly hear them. To continue with the noise level, the pools are amazing beautiful and clean. One is very shallow - more so suited for children only mid thigh deep on an adult so not great for swimming. that leaves us with two more pools for the adults, one is the infinity pool which was beautiful - with a swim up bar - unfortunately it was closed due to covid. The one remaining pool was the "entertainment pool" and it was extremely loud. The resort is pretty small and you can hear the activities going on from anywhere in the resort. My biggest issue was how loud the entertainment was if you were trying to relax by the pool. Ideally there would be a "quite" pool so people who didn't want to be around the noise could go there. There is a "collections" side to the resort which is available for booking at an extra cost, they did have a quite pool, but If your booked in a regular room you cannot go to this area. Food was great, probably the best food I've had in Cuba. There is an omelette station every morning, as well as a smoothie bar. Coffee bar in the lobby was amazing, defiantly a highlight. As far as covid protocols go - the staff were always masked and professional. There wasn't very many hand sanitizers throughout the resort, which I think could be improved upon. Not to mention that I did not see one single table be wipped the entire time we were there, they would just reset the buffet tables with new cultery and carry on. That being said I didn't feel unsafe, the staff had to on a number of occasions enforce mask wearing to many of the Russian visitors. PCR testing was easy and efficient - 30USD, results the next day. A la cartes were delicious, I was a bit put off at the Japanese one where they had us sitting at a communal table, eating with our masks off and no social distancing. But the food was great at all of them. Overall great resort - would go back, probably would book collections next time, but great value.