Occidental Tamarindo: Nice Resort

Staff was very friendly, they could speak pretty good english. I found the resort and rooms clean. Towels and stocking our fridge for our room was not consistant. I would say this is a good resort for the retired, there was not much happening around the pool or up beat music during the day. We had 3 17 year olds and a 15 year old and they were pretty bored. Food was very greasy but tasted good.

Barcelo Maya Tropical: booking 2025

Nous avons eu beaucoup de chance en faisant cette reservation c etait agreable ,,confortable, et avec la collaboration de mademoiselle Didelia ,au service de reservation de resto , nous avons souper 7 soirs sur 8 a la carte ,En vacances nous aimons nous faire servir, car le buffet c est secondaire. La Plage super tres belle , mais les chaises sont rares , je soupsonne que certains touriste en reserve plus q une, la chasse a la chaise est de tout les jours ,les touriste sont des escargos qui [... read more] se deplace d un espace a l autre avec leurs chaises ! En general (5 etoiles partout ) et pour le service a la clientele rapide,efficace et souriant (5 etoiles ) nous magasinons notre retour pour 2025 This place has it all , reasonably modern rooms , great room service , especially when you tip the cleaning lady. The beach is very nice , not Cuba beach , but OK , some rocks, watchout. Food OK , if you are young and not fussy. For those that need Wifi , you are in luck, works great in the room. So ,everything considered , and after visiting over 30 resorts in the caribbean , and because it offers all the amenities we require , I admit we will obviously return. its like going to wal-mart , not always the cheapest , nor the best , but it supplies all the necessities , so why look elsewhere , as we have found that elsewhere there are disappointments galore.

Barcelo Ixtapa: Barcelo Ixtapa Beautiful Resort and friendly people

We have been to Mexico many times and have always enjoyed the resorts and surrounding community. This was our first time in Ixtapa and also at the Barcelo. It was wonderful. For starters - very close to the airport so a quick jaunt to the hotel. The Air Canada folks are friendly and knowledgeable. The food was amazing, especially the breakfast and lunch menus. We often venture off the resort in the evening to sample "local" cuisine and were not disappointed. The market is close by for thos [... read more]e who want keepsakes for home and pretty much have everything. we've been so often we don't buy much anymore but it's there if you're interested. There are 3 pools, none were overly crowded despite the very busy hotel so it was enjoyable. The service was very good as we stayed with the all-inclusive package. The drinks were tasty and plentiful. The housekeeping and maintenance staff were quick and responsive as were the reception desk folks. We were able to attend 2 shows in the evening, The Mexican Fiesta was one and it was very nice. Our travel agent Shauna did a remarkable job taking care of our reservations. we have worked with Shauna in the past. She never disappoints. I have to say we would not hesitate to return to this resort. One of the best we've stayed in - and as stated - we've been to many.

Occidental Cozumel: Lovely experience

We have nothing but good things to say about this hotel and our Westjet representatives onsite. The staff was friendly and helpful, the food was good, the room was clean and the bed was comfy. We had a lovely experience. The resort grounds were lush and delight to walk through.

Occidental at Xcaret Destination: Amazing

This hotel provides the best of both worlds - you get the experience of an all inclusive and also the experience of the Xcaret Park which is beside the resort. The staff are friendly and attentive; the rooms are clean and the beds are comfortable. You get to see wildlife basically at your door every day. They have multiple international restaurants and the main buffet dining room provide a large variety of dishes that meet everyone's needs. The food is fresh, well presented and delicious. The [... read more]y also provide nightly entertainment in the main hall and the theatre. They have something for everyone.

Occidental Tamarindo: Go to this special place and enjoy

The physical beauty of this location was exceptional. We made a point of checking out when low tide was and walking the beach either to the right to Tamarindo or walking to the left through kilometres of almost empty coastline to sit in the tidal pools and watch the pelicans fish. Our room was spacious and airy. The people who worked in the resort were kind, competent and professional. The food ranged from very good to delicious. We went on several excursions to Paulo Verde and then to Rio C [... read more]eleste. Seeing capuchin monkeys, sloths and crocodiles was very worthwhile. Costa Rica is a democracy and has excellent healthcare and educational systems. I loved this country and this experience and recommend travelling there.

Barcelo Maya Tropical: Bring your sketchers

Resort is very large. Lots of walking so definitely not for people with mobility issues. Food was ok. Some ala cartes better than others. Grounds are immaculate. Staff super friendly and accommodating. Resort has tons of activities especially for kids and teens. Key cards are a pain. Often did not work. Bracelets would be a huge improvement. Would I stay here again? Only if the price was right.

Occidental Caribe: Made the best of it!

Hotel is dated and requires many upgrades (no phones worked in our room and having to walk to guest services was a hike, shower leaked at the base which required a huge bath towel to soak it all, beer was only added to fridge if it was requested daily and since we had no phone, we were always at guest services). Areas such as the sports bar, exclusive area on beach with a bar for those who pay into premium pkg no longer exists. This is a big resort on beautiful grounds...awesome beach which you [... read more] can walk for hours. Food was good...we didn't starve...it's all about what each individual likes. Staff was stretched out and line ups at the bar were at times insane. There were rumours floating around that the resort was going to be shut down - some said for good and others stated for a year of full renos...so not sure if lack of services is due to this. They are slowing moving away from anything paper - map of grounds, cocktail menu for the bars and food menus for a la carte restaurant all on QR codes and again not all up to date...not always convenient when you don't want to carry your electronic devices every second of the day. At this time, I would not be able to recommend to go somewhere that I am not willing to go back to under the resorts current conditions.

Palma Real: Paradise at Palma Real

An older hotel but incredibly welcoming and inviting from checking in to the wonderful men who struggled with our luggage to the room and to the girls at the bar all smiing running to greet us The entertainment at pool bar was fun and entertaining they have amazing people here too The food was beautifully presented and amazingly decorated with what they have to work with Ocean was a short walk which was great exercise The whole trip was fun amazing and cant wait to go back soon!

Occidental Caribe: Excellent service

Everything was very clean although it is an older resort. There is something to say about a well oiled machine... The food was decent and the beach beautiful. The pools were clean. They definitely need more loungers. The staff were very friendly. They aren't consistent with stocking water/ beer in your fridge.. but all around... I would go back.

Barcelo Maya Tropical: Beautiful Resort

We got upgraded accommodations that we didn't know until we got there and we had access to all 3 resorts. It was quite the nice upgrade. Everything was perfect. Lots to do and the food A La Carte were excellent!

Occidental Caribe: Great Resort

Pros -Very clean -VERY friendly service -Like the layout of the resort -Food was good -Excellent entertainment staff. You could tell that they put a lot of effort in and seemed to enjoy their jobs -Special note to the pool towel girl at the 'quiet' pool. Always had a big welcoming smile. I think her name is Maria Cons -Food service in the Buffet and in the restaurants was very chaotic. Lots of servers and managers but did not appear to be serving guests. Did not always get what we or [... read more]dered in the restaurants, but we were fed. -Resort is dated but comfortable -Mini bar was not restocked regularly

Allegro Playacar: Amazing Resort

Beautiful garden with Cenote like jungle holes right in there ( one just at the entrance to the parking lot, another behind the Theatre). Beautiful beach with a view of Cozumel Island in a distance. Nice clean pool, comfortable rooms in a cabana like setting ( not a 15 story building!!) Close to downtown Playa Carmen and ferry. Outstanding friendly staff, delicious food offered at the buffet all day long ( we haven’t been to a la carte restaurant- sign in line was too long). We took a tour to [... read more] Chichtzen Itza ($150 a person from TransAt representative at the hotel- highly recommended, and went to Cozumel on our own- taxi $10 one way + $ 35/ person for return ferry. PlayaCar feels very safe but because of its hightened security ( entrance gates, police and military presence ) we’ve got a (perhaps misleading feeling) that anywhere outside is not safe! We have had a very nice time!

Occidental Caribe: Ok resort

The resort overall is ok but the rooms need updating. The à la carte restaurant are good and service was efficient. The entertainment was great but the nightly shows were never on time. Food was ok but most of the time it was cold. Would not go again probably would go for a 5star next time.

Allegro Cozumel: So so resort

We were at this hotel 10 years ago and what a different experience! Not for the good! The food is terrible when there was food. Always empty trays. A la cartes were booked up when we arrived already unless you wanted 9pm sitting. Had a group of 39 people and were told they couldn’t put us all together for just one night. Took 3 days of begging and then finally Pedro accompanied our group. It was a 60th wedding anniversary so we wanted a special dinner. The grounds are pretty and beautiful beach. [... read more] Shower runs out onto our floor so we had a giant puddle into the room every morning. Bar staff is really friendly. Front desk staff not so much

Occidental Arenas Blancas: It`s Cuba Baby

This was our 4th time to this resort and our first post covid. Things are not the same things run short including the Rum on TWO (2) different days. Everything was OK but as another couple said it Needs a Refresh and We agree a couple of huge windows in the lounge area were missing but on our last day they were working on one so. The Coffee bar was yum the entertainment was fine especially the 2 pcs string group in the coffee bar they are awesome. the BEACH was incredible as ever . The poo [... read more]l was great until the entertainment group cranked the Stereo to 10+ . None of our group went Hungry or Dry but don`t expect Pina Colada`s anymore and think of basic Drinks as the Coconut Liquor and others are not available anywhere even at the tourist shops or the Duty Free. In talking to other people all the resorts seem to be short something for us no Pasta or French fries.. For others no maid service for 2 or more days one resort was short of Toilet Paper.every resort had something short or an issue like no elevators. So No pasta and running the bar s out of Rum was on the whole we did OK. PS the sailing and snorkeling trip had french fries and pasta that fixed that craving oh and Lots of RUM.

Occidental Cozumel: Very nice resort!

Beautifully maintained grounds with lovely rooms and buildings. The buffet was excellent! I would have liked for the beach to have had palapas to provide both sun and shade. Also, some late afternoon entertainment would have been welcome, for those of us who find 9:10pm a little late to venture out. Over all really nice resort with friendly helpful staff.

Occidental Arenas Blancas: Not impressed

The hotel and grounds were fine. The food was almost exactly the same every day for lunch and dinner anyway. The staff were okay for the most part. We were under the impression we could go to solymar also but were told no. That was another disappointment. Overall not a really great vacation o

Occidental Caribe: Would not recommend

I am not impressed with this resort at all the rooms are so bad that they have leaks and broken safe and fridge and television. The line ups everywhere are just ridiculous. It’s unfortunate that for the first few days there I saw the maintenance man more than the bartender that you have to wait 10-15 minutes for a drink that tastes like garbage. We had blood stains on our sheets When we asked for a new room they said there were none. However when we spoke to others that had near the same issue [... read more]s got a new room and it was upgraded!!!! Not impressed with my vacation at all, I always go to Cuba and someone recommended punta Cana which cost me near 500$ more per person!!! Looks like Cuba is my go to!!

Occidental Cozumel: Great vacation!

We just returned from the occidental after a great week. More pros than cons for sure. This is our second year going there and we have done the royal level each time. Don’t think I would pay the extra next year. Resort was clean, staff very friendly and attentive. Food was good but small restaurant at royal was very slow service and food was cold when served. Buffets offered some selection and hot! Other restaurants were good. Beach was lovely. Water was refreshing. Unfortunately the Jacuzzi poo [... read more]l for royal was not warm even after bringing to their attention. We won’t go back their next year as need to change it up.