The food was very good. The hotel was ok. Rooms look dated and was not that clean. The air condition was not working very well and called the reception twice. I tried to change rooms but they would not allow it. It was hot in the room considering how hot it was outside. I found it expensive for the price.
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Samzy -
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Ocean El Faro: aesthetically pleasing up and coming resort
We made an effort to read the reviews in order to have a clear understanding of what to expect throughout our stay. The first thing you notice when you arrive at Ocean El Faro, is the well designed lobby. After checking in and beginning shown where our room was on a map and having said no to the H10 people instantly on approach. We had quickly realized that more then a hand full of intricacies had been left out of our introduction to the hotel such as; the restaurants we could attend, hours of o[... read more]peration for the pool attached to our swim up suite, bowling hours, showtime hours and days of Operation, where to hand in our towel cards to get towels and so on.
The room was nicely designed expect for the showers that flood and the faulty air condition unit that was changed 3 times throughout the week. cleaning service was a hit or miss depending on the day, in my opinion could have been the hotel is fairly new and theirs an adjusting period. regardless make sure specific with what you want them to do because they don't always change the sheets. They usually got to building 12 around 3pm so if you want to take a nap please try and plan around that. The water temperature in the pool portion of the swim up suit was perfect and if you find the right bartenders they come up to you and deliver your drinks so you get the best of both worlds there.
There is a variety of food most of it bland at the buffet, if you go to the margarita or the Sakura food quality depends on the cook.
The ocean was great, just be careful because of the coral on the ground in some spots.
All in all we made a lot a great memories there. Some of the staff is amazing and I can see this hotel eventually becoming hard to bet in the future.
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Occidental Caribe: Trip Central
ThankS
ThankS
ThankS
BOOM
Appreciate Trip central service and recommendations
Plane was a good time
Food was average
SWWWWWEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEETTTTTTTTTTTTTTTTTT
We need a vacation from our vacation ;)
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Daisey -
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Riu Republica: Loved It
The grounds were beautiful,park like especially at night.The whole resort was constantly maintained-gardening,painting,cleaning.The food was delicious with a constantly changing menu.We even drank the water and ate the ice cubes with no negative results.Our room was spacious and cleaned daily. Our shower drain was rather sluggish and was fixed the same day as complaint was made.The only improvement could be with the entertainment which was similar most nights with different themes. Staff was fri[... read more]endly and courteous.We would highlyrecommend this resort .
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Private -
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Bahia Principe Escape Samana: Excellent resort
Resort was excellent. Service was great, staff amazing, food outstanding.
Staff very attentive to the guests. Your wine glass is never empty, a server is there asking if you would like more before you take last sip.
Food was outstanding. The best I have had at any resort. The Rodizio restaurant (Brazillian BBQ) was fantastic. Buffet was also fantastic. Lots of seafood and cooked perfectly.
Beach was smaller, but very clean with clean water. No issue finding lounge chair with umbrella. No wait[... read more] at beach bar.
Rooms were very nice and well kept.
Nightly entertainment was good - usually dancers or music around pool or in lobby.
This is a small, quieter resort. There were no long lines to wait in for food, drink or anything else.
We would definitely come here again.
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Alan pancha -
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Bahia Principe Explore Esmeralda: Very clean and organized
Very clean and good service.
Awesome staff.very nice 6 restaurant s to choose from.
Got unlimited lobster one day.
Very nice entertainment Every night .more entertainment after 10.30 at Punta cana.only 5 minutes ride.ride available every 5 minutes.
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TravelGurl -
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Riu Republica: Riu Republica - A sure bet
This was the first Riu I had ever been to. I was drawn tot he Riu name as they are a chain and they also have 5 star resorts.
We were impressed by many things at the Riu. The food was fantastic - the amount of food choice, the quality and variety were outstanding. It was comparable to being on a cruise ship.
It is a large resort and the grounds were immaculately maintained. Staff were friendly and the service was good. At one point our shower drain became clogged, but once reported to the fr[... read more]ont desk, it was quickly and efficiently dealt with by staff.
The one recommendation I would make to anyone thinking of going to this resort - take an adapter for the wall outlets. We didn’t realize that one was required so my electric toothbrush could not be plugged in for the week. Luckily the rooms did have USB ports in the room so charging phones tablets was not a problem.
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Adelefwalker -
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Sunscape Puerto Plata: Great little resort, Perfect for a weeks getaway in the sun!
Sunscape, Puerto Plata in Playa Dorada
Vacation review August 16th to the 23rd, 2019.
The airport was a breeze, and the transfer bus easy to find and the weather was superb.
A pleasant 15 minute drive to our hotel which was the first stop.
Has soon as we arrived we where escorted to a private check in for the Sun club.
I had prearranged this a week before and the upgrade was worth it.
The check in was relaxing and we had welcome drinks and hors d’oeuvres, very nice.
The Sun club o[... read more]ffers family and adults only. The adults only is where we stayed.
The adults section had its own pool, which was small but adequate to cool off and relax.
It was also gated so another nice touch.
The rooms where clean and comfortable and maids cleaned and restocked each day.
They were pretty basic and simple but they had a really nice large screen TV and nice toiletries.
The hotel grounds where very clean and lush, everybody works so hard to keep it looking so pretty.
The hotel itself is a very small resort feel, with a family pool near the reception area and main buffet
and a larger pool with a swim up bar near the entertainment sections, restaurants above second level.
We never used the large pool but they had foam parties on a weekend that looked fun.
The beach was very close by and was huge and really nice, the waters had no sea grass or seaweed,
beautiful and clear and refreshing. The afternoons tended to get windy. There where quite a lot of vendors
trying to make a living selling various products, they would ask but if your weren’t interested they just walked away.
However It was quite annoying to be pestered from time to time, it would have been nice to have an area that the
vendors couldn’t enter. This didn’t spoil my vacation.
The restaurants where lovely, we used the Gohan, Pizzeria and Caribbean. The time of the year we went it was their quiet season.
So the Sun club continental breakfast was available in the mornings and also the buffet with a varied selection.
Snacks were available throughout the day and the buffet and restaurants in the evenings with the sack bars
available later on. Because it was quiet they alternated the restaurants, and we always managed to get a seat.
The weekends are busy and so patience is required when dining. The local people tend to use the resort on the weekends.
There was entertainment and schedules for everything, every day and a kids club. We where around to hear the entertainment as
its close to the restaurants and cafe bar, but we stayed near the adult bar most nights. There are some shops on site, and some
within walking distance, slightly cheaper. Theres also a city tour but we missed that one, but my husband and son booked the beach
buggies and had so much fun, they came back really muddy!
Overall a pleasant relaxing stay, great food and lovely hard working people who try to make your stay as memorable as can be.
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JimBarbCanada -
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Majestic Mirage Punta Cana All Suite Resort: Had an amazing week at the Majestic Mirage in Punta Cana!
This was our first trip to Majestic Mirage, and our first trip back to the Dominican Republic in 10 years. We traveled Aug 16, 2019 to Aug 23, 2019.
We went Air Transat, paid for Options Plus and seat upgrades. The trip down was amazing, no issues at all. Customs and baggage went smoothly in Punta Cana. Then we found the Transat rep and attempted to find our transportation and that took a while. We did not get private and opted to go with the provided ground transportation from Air Tran[... read more]sat. This should have been a much easier process but eventually we found our van and after everyone was on board we went to the resort.
Pros:
Check-in: There were only the 2 of us and we were quickly escorted to Mirage Club lounge to await check in. Luggage was tagged for transport to our suite and we enjoyed the comforts while we waited. Eventually a butler led us away for our tour of the resort as our butler was already busy. Pablo was very helpful and handed us off to our butler, Junior, who told us our room was not ready but locked our carryons in a closet, gave us our key for it, and we went off for lunch. Later he found us and escorted us to our room and showed us around. Our bags came not too long afterwards. They also will send your luggage from your room to the lobby upon your departure.
At the resort I did visit the Air Transat rep and got our customs declaration form in advance to save time at the airport, just an FYI as that is a nice touch.
Room: Majestic Mirage is all suite resort and it was a welcome change for us. The suite was gorgeous; everything shown online already is true. Everything was immaculate from the bathrooms to the bed to the free bar everything. Tons of pillows, towels, storage space, the bed was awesome too. We had a swimup suite in Building 4 which was close to the swimup bar too. One of my most loved features is the beach towels...you don't have to check one out and guard it as you just toss them into hampers and get a new one at the many tables/shelves around the resort, what a fantastic idea and I wish more resorts did this instead of treating towels like a library card.
Buildings: 1 and 2 are supposed to be families, 3/4 and 5/6/7 adults only (Mirage Club) but things happened this trip that messed that up a bit, more on that later. The only things that I would recommend for management is handles on the outside of the patio doors (not to lock, just to slide) and screens! We got locked out only once LOL, we were in the pool and the maid locked it from the inside.
Bars: This resort had a great number of bars and they were all fantastic and usually staffed perfectly. Our bar (building 4) had one of the best bartenders I've ever seen, Fania! She kept us well lubricated and engaged! Rafael at the large lobby bar (downstairs) was a treat as well and quickly realized what my drinks of choice were :) We were so happy that all of the liquor was premium which did make a difference to us. To many it may not, but to us it did, we could usually taste the difference. The Sports bar also became a favourite location due to being air conditioned, pub style food, and sports LOL. The wait staff were also top notch and I feel bad I didn't get their names to mention :(
Coffee Bar - we only went once as we felt like we were almost "intruding" on the women working there and didn't feel as welcome as we did at most areas of the resort. Maybe it was just an off day for them but we never went back.
Restaurants: Buffet - the main one was all appointed but the A/C, if there was any, was not always cool enough for us. We ended up at the Seaside restaurant for its buffet for most breakfasts and lunch. The times were great (breakfast after 9am) and the service and view were spectacular.
There are 5 ala carte restaurants, French, Italian, Japanese, Steakhouse, and Seafood (at Seaside restaurant). We partook of each one (Italian twice). The food and service at these restaurants was unbelievable! The first time we tried the Italian it wasn't the best food, but the 2nd time easily made up for it. We didn't like the lobster at the French but the atmosphere and service were so good we didn't care :) We had Junior book our French and Japanese for us, even though we downloaded the app for the Majestic resorts we still preferred him doing the booking for us. This app was great as it kept us up to date and we used it to book room service and check the daily schedules etc.
Pool: heated by the sun, so if the weather is cool the pool will be also. Love the swimup bar aspect of course and it is shaded too. They do clean the pools and the pool decks every morning. The Majestic Mirage doesn't have a central pool (the largest being the family one in blocks 1/2 with the larger bar) as there are 13 pools altogether...we primarily used the one in front of our building but did use the one in front of 5 and 6 a couple of times (once for the Friday foam party). I did question the murkiness once and the next morning our pool was being cleaned. I also noticed that our pool was missing a lot of tiles and that should be addressed.
Beach: Amazing white sand...yes there is seaweed...IT'S THE OCEAN PEOPLE! In the water itself there are patches of nice soft sand to walk in, but there is a large amount of seaweed. There are lots of palapas and Bali bed too, but there are supposed to be 2 adult sections and one family, but as per the issue of the adult only buildings having families we had families in our sections of the beach too. I prefer water shoes in the ocean due to the potential for coral but they weren't really needed. We did go for a walk north up to Occidental Caribe as it was the resort we last went to in Punta Cana 10 years ago (it was Barcelo Punta Cana then) just to see it and take a pic :) We saw how full the Colonial was and how quiet the beach in front of the Elegance was. But they did have loungers there so some people that wanted the peace and quiet were there.
Vendors et al: Only on the beach which can be a bit of a nuisance but they were very respectful if you just said no and we were very happy there were no outside vendors in the resort (other than for excursions, picture taking, etc).
Wi-Fi: was pretty much everywhere, sometimes it would fade out but always came back lol
Room Service: Only used once, and did it thru the app...Just note that you need to be very specific in the comments as to what you want/don't want but they did honour our requests perfectly.
Public resort bathrooms: Amazingly clean and functional...we've been to Cuba many times so this was a welcome treat. I also noted that if you had a late checkout that, in the Mirage Club lounge in the lobby area, they had locked closets you can use for carryons and showers!
Entertainment: We saw at least 4 shows and heartily enjoyed them all!! The disco one and Michael Jackson were my favourites. The theater is large and very well set up for a lot of people and for them to be comfortable with nice cushy chairs and tables. The theatre bar got overwhelmed sometimes so you had to wait a while quite frequently; we just got there early and got some drinks right away. The dancers at Mirage were utterly amazing! They were very talented and athletic beyond belief.
Animation: We didn't partake of too many activities as they were usually at the family sections of the resort, but we did get to know two of the gentlemen very well, Alfredo and "Salami" and they really made the trip even more enjoyable with the way they treated us and engaged us...especially making me, the husband, go on stage for the Michael Jackson "dance-off"...I ended up winning...old white guy on stage who thinks he can dance made the audience howl and I had a blast! These 2 guys were a hoot and I hope they are still there when we go back.
Casino: We did go there during the day, it was very quiet, only 1 cards table open (not being used) and many of the machines seemed not to be working (would not accept the tickets once you cashed out at another machine).
Service/Staff: The people at Mirage are amazing. Plain and simple...they are easy to talk to, to get to know, and very funny and kind. Treat them as you want to be treated and you will have a fantastic time. This is one of the main reasons we would return...the people!
We didn't do any excursions this time as we just wanted to relax all week.
Cons:
One of our pet peeves though was not knowing the exact hours of the facilities (yes if you went to the gym you could see the hours) but if you have the app for Majestic Resorts should it not be there somewhere? For example the buffet, we never knew the hours for it. The map they gave us also did not have the hours on it anywhere. Just a small thing but would have been nice to know the hours of all of the facilities.
The main issue was the families forced into the Adult Only building 3. We felt this was not handled very well by management as we, Mirage booked people, didn't know until a week before going (and didn't even find out from management, found out on a Facebook group), the staff were also unaware and this caused friction a few times which could have been alleviated. We did talk to the customer service but they were not that helpful and I tried to find someone onsite to talk to but didn't (but I will be emailing them). Thus we paid hundreds of dollars more than the Elegance people for the same facility (not a huge issue, stuff happens) but we booked Adults Only and did not get that at the pool nor at the beach and that was a bit of a disappointment with no apology nor compensation. But as I've said before, we would (and will) go back.
The one thing about the airport at Punta Cana on the return home was that we were forced thru 2 duty free shops...and was so pressured (followed around) in the first one that we only bought one item (wanted more) but to get away from the employee we hurried thru. This is plain silly. And my wife had an issue with her passport photo as it is about 5 years old and she went thru breast cancer 4 years ago and that changes a person, they pretty much humiliated her with making her go back and forth thru the facial recognition process until I started to make a scene about the fact she was a cancer survivor...they could have asked her after the first time instead of embarrassing her like that. One last point about the airport is that apparently it is a "quiet" airport so they don't make any announcements...thus even though we paid for Options Plus we did not get to board any earlier than the others, they also changed the plane and thus our seats and never told us at checkin which caused some degree of stress until we were assured they were still "extra leg room" (and they were) but again, no notification. We will be sending an email to Air Transat about that as it seemed very little reason to book Options Plus anymore.
Please feel free to contact us with any questions!
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Private -
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VH Gran Ventana Beach Resort: Amazing Resort
Myself, 2 daughters, son-in-law and grandson, booked ourselves this vacation for the week of Aug 9 - 16th.
We all had a fantastic time, grounds were well maintained as were the rooms.
Food was fantastic, and the others loved going to the beach to snorkel
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Private -
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Bahia Principe Escape Aquamarine: Fantastic time!
This hotel and the surrounding hotels are amazing. The service was great and there was lots to see and do. You can go to other hotel resorts as their buffets were fantastic! Book your dinner reservations ahead of time as it’s difficult to get.
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Private -
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Emotions by Hodelpa Juan Dolio: Good resort
The resort was nice, the people were polite. Great activities for kids. The room was good the only issue was getting beach towels and having the room towels changed. Otherwise, overall, we had a good time.
It was an amazing place to stay.Worth to visit again.I love the pools and the beach.Nice ambiance for relaxing.Food was excellent.Waiters are nice some are funny and jokers.Night entertainment was amazing too.
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Babzi -
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Dreams Dominicus La Romana: Beautiful resort
This resort is beautiful, very well maintained, great hard working, friendly people and very good food.
We did not eat much in buffet, only breakfast but the selection was decent, lunches we always had on beach, bbq in preferred area and some pizza, fried chicken, fries etc in regular beach area. Dinners we always had in restaurants. You do not need reservations, walk in. Food was great, french was our favourite (adults only and dress code for men mandatory). The only reservation is neede[... read more]d for Tapenaki show in Japanese restaurant (honestly have seen much better then this one).
Beach is kind of narrow and divided in half, preferred and regular. We did not like that regular have umbrellas and preferred pallapas. Umbrellas in our opinion did not have sufficient shade, you need to upgrade to preffered to get decent shade on the beach.
Overall we had great time and would recommend this resort.
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Terry -
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Majestic Mirage Punta Cana All Suite Resort: Exemplary Resort and Personnel
The Majestic Mirage was a fantastic hotel when you are talking about staff and grounds. They are well maintained and the staff especially our butler Carlos, were extremely pleasant and helpful with all our questions and concerns. I would recommend the location to everyone looking for a relaxing vacation.
I would also like to thank our tripcentral advisor for the trip...Wendy Van Zandwyk for all her help.
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Private -
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Catalonia Royal Bavaro: Would visit again!
Great service in general.
Food was great!
The beach was a disappointment as it was always full of weeds and therefore people were opting the pools to the beach.
Pools were well maintained.
Had to call room service multiple times for various issues. The response was quick.
Resort could organize more excursions at better rates. Too many outside agencies selling packages @ exorbitant rates.
Did not like the manner in which the resort tried selling us their multi year multi location vacati[... read more]on packages. Wasted half a day of our vacation on this.
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Riu Republica: Fun resort with lots to do!
Hotel was very well maintained, very clean. The food is amazing, service is great, all the employees are happy, willing to help and make your stay more enjoyable. The beach was very clean, no seaweed/ rocks. Would recommend the pool/ jungle party! Overall great resort and vacation!
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Viva Tangerine by Wyndham: viva tangerine cabarete
The resort is very beautiful... The staff are even more than beautiful and entertaining no matter what they do.
I've heard from a lot of people that they weren't impressed with the food.... seems always has the same taste ...missing some flavour.
For me I could not make a phone call from my room unless I went to the lobby... inconvenience?
Also there was no refrigerator in the room were I was ..... most hotels provide this.
foto guys are very shifty..... do not trust!!
I had a great [... read more]time nonetheless .....
thanks
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Royalton CHIC Punta Cana: Great Resort, bad environment
The resort was beautiful with great spacious rooms. The food was great everywhere we went. The one thing is that the resort staff differentiate between guest that have diamond status and others. For me, a resort that want to be classified as luxury should be providing all their guest with top service not making some of the guest feel like a second class citizen.
i went with my wife to celebrate a great milestone in our marriage. the first couple of days the resort was quite and we enjoyed [... read more]it tremendously. then the resort got busy with loud, drunken people. one of afternoons a guy decided that he will take his shorts off and show himself off, and his wife joined him and took her top off. they danced for a good 10 min before they stopped. the staff was lined up looking at them and calling around but no one stopped it. I was very offended, this is not the type of place i would like to be at.
the following days there was a problem every day at the people with someone who is drunk screaming at everyone. I have been traveling every single year to the Caribbean for the past 10 years and have never seen guest with this behavior and worse, have not seen a hotel staff accepting such behavior.
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Private -
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Excellence Punta Cana: Ultimate Adults Only Vacation Spot
My husband and I chose this resort for our honeymoon. Upon arrival, we were greeted with champagne and a cold towel. Very refreshing! Our room was even upgraded upon arrival. The room was very spacious, and the resort was very well maintained. Each day there were activities that you could participate in and nightly entertainment. There was also no shortage of food selections- French, Spanish, Asian, Mexican, American Grill, and Mediterranean. All of the dishes were very well presented. A big sho[... read more]ut out goes to all of the staff working at the resort. The staff were always ready to cater to your needs. They were very personable and greeted you by name each day. The staff members also did a great job of engaging the hotel guests throughout the day. They were very enthusiastic! We highly recommend this adult only luxury resort. We will certainly return to this resort in years to come!