Bahia Principe Explore Akumal: Wonder resort

This resort is wonderful all staff helpful rooms clean the grounds and landscape was breathtaking ,every day the food was so tasty The only real disappointment this year as I have been to this same resort 6 times is the the beach bar and a pool bar being closed down .My favorite place is to sit on the beach hearing the sounds of the ocean seeing the waves ,and to have a quick walk to the beach bar for a drink the men would go up chat with others it was great .so off we go to our spot .there was [... read more] no signs nothing posted saying it was closed the hut was there the tapes, but no bartender.so we all pack up and head to the cute pool by our rooms nope that was also closed,by the time we hearded ourselves around the resort trying get a open bar every spot was taken in an area that had both a open bar and pool,so off we go two the farthest place you can go trying to drag and chairs .This closer of these bars it is a shame we played to stay in the higher end area and not have the lurks now puts this resort from a 4 to maybe a 3

Grand Sunset Princess: Fabulous Vacation at Grand Sunset Princess, Maya Riviera

Everything, from the front lobby, check-in, checkout, lobby bar, buffets, a-la-carte dining, suites, pools, beach and staff, Everything was awesome. We will be coming back! Friendly, considerate and well spoken employees.

Iberostar Waves Paraiso del Mar: LOVED IT!

This was our fourth time going to Iberostar Mexico. The first three times we stayed in Parisio Beach and this last time in the Del Mar. Both are wonderful. They are both clean, well maintained and offer great services and terrific food. I prefer the Parisio Beach as it just seems brighter and the paths outside seem brighter, however both the Parisio Beach and the Del Mar are wonderful vacation bookings. The Iberostar staff was a little pushy on their "Club" breakfast and presentation but ea [... read more]ch time we just declined and they went away. But having said that we would give the Iberostar Mexico a 10 out of 10!!!. Travel tip: be careful of the false shuttle guys at the airport who try and trap tourists into private shuttle companies. If you have already paid and have a voucher for a shuttle, make sure they show you your name on their list before you give them yours!

Hotel Xcaret Mexico: Visually stunning resort!

Have been to several resorts in the area, this one is the most beautiful with the nicest rooms. I generally look for smaller resorts but am so pleased that I chose this one. The included parks were why I went here- an opportunity to go to more parks and excursions then you will have time to do in a week at no extra cost. But the resort was beyond expectations on its own. All the staff I encountered were friendly and went out of their way to answer questions.

Akumal Bay Beach and Spa Resort: Amazing resorte

This hotel was very clean, always people cleaning! The beaches were great! Food excellent and staff very friendly and always willing to go the extra mile in service! I have been to a five star resort and this resort was a six! Of course the weather cooperated! My son got married here and the wedding coordinator was supreme!

Akumal Bay Beach and Spa Resort: Beautiful Resort

This was our fourth trip to an all-inclusive resort in Mexico and it was our favourite. The beach is beautiful and uncrowded, the rooms were gorgeous and the food was always good. The lobby bar is a great central meeting place. The snorkelling was fantastic.

Bahia Principe Escape Sian Ka'an: 2 perspectives

4th time to this resort. Waited for sale price. The resort is very consistently good. Stayed at Sian Ka'an adults only and the staff there bend over backwards to please more so than other 3 locations. A la carte restaurants are well worth going to. Tenderloin filet was a surprise 10/10. Ground floor room was damp and musty. Was moved to higher room. For most resort goers, this resort has it all. Staff service was excellent and instructed to please the guests in all circumstances. They c [... read more]ouldn't be trained better in this regard.

Le Reve Hotel and Spa: Great hotel!!

We just returned from a week at Le Reve Hotel and Spa. We were extremely pleased with everything about this spot; it was very small, quiet, staff were amazing and the food was beyond excellent...everything we were hoping for. We especially didn't miss line ups in buffet restaurants, racing for palapas and chairs every morning, having to walk ten minutes to get to the beach, or crowds...typical with most southern destinations. This hotel is a perfect spot to sit back and relax. If you are look [... read more]ing for hustle and bustle, 24 hr activities and lots to do...this is not for you. The beach was great for walking and the Playa del Carmen area provides for many sight-seeing opportunities. I'd highly recommend this quaint hotel.

Occidental at Xcaret Destination: Nice but lacking

The resort itself was nice, the staff always wonderful and helpful. I did not like the slightly high pressure sales pitch to join the royal club which came as a surprise! I missed a nice long beach as well. The food was great.

Royalton Hideaway Riviera Cancun: this resort is outstanding

the entire facility was flawlessly clean and the people working there wait on you hand and foot all of the food was excellent as well as the premium liquor, the workers at the pool and the beach set up your seating area

Bahia Principe Escape Sian Ka'an: Perfect

Hotel was still one of the best I’ve ever stayed at! Right across from the golf coarse. Just a five minute ride to the exclusive beach area. The staff are the best and the food is top notch. They have 24 hour room service along with butler service. The spa is very nice. Everything is nice and close in this compact hotel.

Excellence Riviera Cancun: Amazing Resort

This resort offers great food with 9 restaurants to choose from and it has lots of very friendly staff to make your stay memorable. The rooms are huge and come with all the comforts you would expect and it offers a great beach.

Valentin Imperial Riviera Maya: Valentin Imperial Maya in Playa del Carmen

Laura Mulvihill-Spry was our travel agent for this vacation and I feel that she did a fantastic job. I would give this resort 5 stars. The hotel staff was very friendly always saying hello and communicated well in english as well as some french. Although our room was not ready on our first night they upgraded us to a king suite just outside of the lazy river, and they made the transition to the other room the next day as painless as possible. The rooms were cleaned daily (you can arrange for a t [... read more]ime that works better for you), and they had turn down service at night. Meals were fantastic and waiters were professional but look exhausted and unhappy while they were serving. We also enjoyed the 24hour room service (food usually showed up within 45min after ordering). They had multiple swimming areas (one with party music and activities, and offered a quieter area. The beach was immaculate (they raked it every morning). The swimming area was clearly marked and there was a lifeguard available most hours during the day. The grounds were well kept and plush with greenery and tropical flowers. They also seemed to have activities throughout the day and entertainment every night. We loved our stay.

Royalton Hideaway Riviera Cancun: Amazing resort!

The hotel was very well laid out. The Hideaway section offered a great adult ambience but the Royalton pool was also nice. What makes this resort experience so great is the staff. Everyone we encountered was so friendly and nice and gave us excellent service. The food is also very good. Not one bad meal. Some meals were meant to be savoured and so the service was slower so you could enjoy the experience. This was our second time visiting this resort and we would go back again.

JOIA Paraiso by Iberostar: One of the best

Many advantages make this resort one of the best on Mayan Riviera: beautiful buildings, very nice grounds and facilities, friendly staff, close to the airport and various sites to visit, adult, access to 4 other Iberostar resorts within walking distance. This is our 6th time at this resort which says a lot.

Iberostar Waves Paraiso Beach: Awesome resort

This resort is a five star in my mind. My husband and I were there for 9 days. This was our first time at a Iberostar. The food, grounds,employees,beach all was so good. The grounds with all the green and birds is very plesent to walk through as you make your journey from you room to the buffet. We were in 33 building so a fair walk but very enjoyable with the grounds to enjoy. They have enough chairs and palapa at the beach that you always get one you do not need to save them. The employees are [... read more] excellent, our air conditioner was not working when we got to our room. We informed them it was fixed within 20 min. Impressive. Beach is beautiful, was windy when we were there so water was rough but that is not the resorts control. Very lovely stay.

Grand Sirenis Riviera Maya: Very nice resort

Very nice rooms, good food, good staff! The resort is large enough with different areas so that it doesn't feel crowded. Thought the spa prices were high. The a la carte restaurants--Mexican and Italian were very good; however, the Tepan Yaki at the Japanese restaurant was extremely salty.

Grand Riviera Princess: Beautiful resort

Staff was wonderful Rooms clean The food in general was okay. I would have liked more variety. Grounds were kept very nicely with the exception of the restrooms nearest the beach. More frequent attendance to these bathrooms is required. Alcoholic beverages were poor in taste. The wine was terrible and much of the liquor seemed to have been watered down. Loved the variety of pools and the spacing between them. There was an area for every age and preference of activity. The areas ranged fr [... read more]om more younger people to more older. Great pools for the children.

Excellence Riviera Cancun: The Best

This resort is by far one of the best places I have been to. This is our 3rd time and it definitely won’t be the last. Customer service is excellent. The set up and food are phenomenal. We stayed on the third floor in building 4. I have stayed in other building and did not find one better than another. My favourite entertainment this year was called a silent dance. Everyone wore headphone and there were three different songs playing on different channels of the headphone. The whole crowd was u [... read more]p dancing the whole night. Such a fun night! Hope they have it again next year.

Dreams Puerto Morelos Resort and Spa: Average hotel

We arrived at Secret Silversands on January 16, 2018! While at the front desk they offered us an upgrade for the honeymoon suite for a good price, so we took it! When we entered the room the incense was burning! So they were masking the smell! So we changed and went on our way through the resort! When we came back to the room to change my husband and i noticed the smell but there was a towel blocking the drain in the shower. After dinner when we were going to bed we noticed the turndown se [... read more]rvice had another incense was burned! So couldn’t really smell anything! The next morning we noticed the smell again! On Thursday I couldn’t take the smell anymore and asked the maid she said it was coming from both the toilet and the shower drain! She gave us a whole bunch of incense to burn! On Thursday evening our friends how were staying in another room came to our room and she couldn’t take the smell either. Friday morning I went to the front desk and they said they would handle it! We were on our tour on that day so didn’t see if anyone actually came! All they did was block the drain again with a towel! Still the toilet had the smell! Saturday evening before dinner I went to the premier lounge to complain again and they said they would send someone! We had dinner just below our room and would have noticed if someone went in and the whole time nobody went to the room! Sunday afternoon I went again! They told me they handled it, I explained to them that they didn’t! They said they would send someone again! All they did was block the drain again with a towel! But nothing for the toilet! On Monday we decided to leave it alone as we were leaving on Tuesday morning but when we did leave I did explain to the front desk that the smell was horrible and was very disappointed that nothing was done! We waisted the money on the upgrade! We also found that the food at the breakfast was always the same arrangement! There was no difference from day to day! Lunch you had a lot more of a choice! Dinners were ok! We found that the best dinner was the steak house! Other then that I was very dissolved with this vacation! We have been to Secrets Capri and found that resort to be a lot better then Secrets Silversands! I’m not sure if I would recommend this resort!