Majestic Mirage Punta Cana All Suite Resort: Beautiful Resort

We stayed at the Majestic Mirage from Dec 28-Jan 4. The resort is beautiful! Modern rooms, stunning lobby, restaurants and the grounds are meticulous. The beach has gorgeous white sand, and the water was clear. The rooms were immaculate and within close proximity to the beach and lobby. The Colonial and Elegance (sister hotels) are also close by, along with a casino. The service was excellent. I don’t remember getting attitude or dirty looks from any staff members ever. They all worked hard es [... read more]pecially the Buffet staff, and sincerely give the impression that they enjoy being there. Very deserving of tips. There are numerous beach chairs and cushioned cabanas which were super comfortable but it was quite busy so you had to play the towel game early. The food was the only thing that was questionable at times. You must RSVP the French and Japanese restaurants through your butler or using the Esteysi App. Our butler Maiky stayed in touch throughout but we really didn’t need him. Our experience with the restaurant food- Hibachi- excellent (RSVP) or sushi. L’Essence- poor (RSVP) Italian- good Main buffet - good Seaside Grill- buffet during the day was good, restaurant at night excellent. Sports pub- fair Lounges by the beach- great for breakfast & snacks. The glasses at the beach bar were not clean - bottled water only! Plenty of premium liquor at the bars! Many had mixed reviews of the food which was understandable. Always wipe down your glasses/utensils, use a straw whenever possible and don’t drink the tap water and you should be fine. Many people bringing their cold & flu to the resort but some were complaining of food poisoning. There is a pharmacy but it’s expensive $$$! The entertainment crew were quite good and try to get everyone to participate. The evening theatre entertainment was better than expected for the DR. $US cash is available at the casino. ATM’s in all lobby’s dispense Dominican pesos and they charge a 10% fee. We had beautiful sunny weather all week and celebrated New Years there as well. All in all the resort is beautiful, the service is excellent and I would recommend this resort for couples or families.

Majestic Elegance Punta Cana: Great resort, exceeded expectations

First class hotel, with excellent service. Well kept and clean. Superior buffet and Italian restaurant. Special advance room request was handled without s hitch. Best for adults or families with older kids. Would return any time.

VIK Hotel Arena Blanca: Enjoyed the resort

We booked an oceanfront suite and were so glad we did. View was amazing in building 5. The resort is well laid out. We never felt like we had long walks to get anywhere. All the hurricane damage has been repaired. The beach is cleaned daily for seaweed. Food was good, even at the buffet which had a different variety every night. I loved that we did not have to make reservations for the a la carte restaurants. Also they break up the smoking and non-smoking sections. Rooms were cl [... read more]ean although dated but we appreciated the cleanliness. The only complaint we had in our room was the air conditioning and safe. It never got colder than 24.5c even though maintenance looked at it twice. The bathroom was especially hot. The safe was a charge of $14US and you have to carry a key for the whole week as safe is not digital. Wifi is only free in the lobby and a lot of people swarm to it to use it so it's really slow. You can buy wifi for $70US for the week. This is very antiquated! The staff work hard and most are very friendly even if there is a language barrier, but we are in their country. Overall we would go back again.

Majestic Colonial Punta Cana Beach Resort: Great resort

Just reopened the day we arrived. So things still needed to be done. Main ones phones in rooms were not working no working toilet in the buffet restaurant the food needs to be upgraded and sure it will in time. Amazing friendly staff our butler Emmanuel was the best awesome went beyond and above. Saw us everyday great positive lively greeting. Also hector and Habas. They are excellent. Why don’t you give them a small tip a dat. Every dollar add a up. Overall I would recommend this hotel in a [... read more] few months so they fix the things needed to be fixed. Should have opened in January not December. To much to do and not done this

Majestic Colonial Punta Cana Beach Resort: Amazing resort

Majestic colonial is a wonderful resort when considering beach, pools and bars. But its rooms are not as good. Tho rooms are not very clean, they are old and the room service is very slow and not efficient. Check-in process was also very slow.

Dreams Onyx Resort and Spa: fantastic resort!!!

This has been my first trip with my family to Punta Cana and definitely will not be our last. This resort is beautiful and what is great about it is that it has easy accessibility to everything; from pool to ocean, lobby to cafe, ice-cream parlour, and hamburger shop. The resort is also very well maintained and very clean. Service was great and the staff and entertainers are so friendly and easy to talk to. Their sister resort Breathless is also a beautiful, breathtaking resort, that is within a [... read more] short walking distance. The food is good, however it would be nice to have more than one buffet restaurant to go to. The only thing that I would have like to see is a variety in their foods. Everyday was the same, no variety for the breakfasts, lunches and dinners. Overall, thanks Now Onyx it was great being there and a shout out to Maximo, Wiz Khalifa, and Mambo at Breathless resort you guys are awesome and keep up the great work!!!!

Catalonia Royal Bavaro: Fully complete resort

The resort is well managed. The room was cleaned well and cleaning staff was friendly. The pool and pool area was clean. The bar services were properly maintained. All staff were able to answer questions and were always wanting to assist.

Hard Rock Hotel and Casino Punta Cana: Very nice resort

This resort is very large. Service and staff were very responsive. Food is good but lacking in salads and vegetables. If you a meat eater than you will really enjoy the food. Very nice amenities. The gym is great. The spa is also very nice. If you are going to do an excursion do one on the catribbean side as the water is clam and beautiful. My only issue is the chairs by the pool. I ga e one of the staff a nice tip to reserve chairs for me so I would not have to race down every morning to reserv [... read more]e a chair.

Riu Republica: Resort

The property was very nice & well maintained. There was always a wait to access the specialty restaurants. The Steakhouse was always in demand, but it seemed understaffed. Room service would have made the stay much better.

Bahia Principe Grand Bavaro: Truly Amazing Resort

We have been travelling to the Caribean for our winter vacations for the past 20 yrs and the Bahia Principe Bavaro is by far the best resort we have stayed at. It is an overall quality facility, comfortable suites, very clean, and beautifully landscaped, with a georgeous beach, several large pools and numerous eating areas serving excellent food. The seperate water facility for children made our pool experience much quiter. Also, we were able to relax and really enjoy our day because there was [... read more] no loud music or loud activities around the pool. As seniors we took advantage of the transportation to and from all areas that was provided on a 5 min. daily schedule. Our Christmas and New Years 6 course dinners were truly amazing. The presentation and quality of food was excellent. Entertainment was different from other resorts as well. In a theatre style section we experienced a magic show, an overhead acrobatic performance, a rock singing night; etc; all superior acts. We just can,t say enough about this resort and we will definitely go back.

Sunscape Bavaro Beach: Sunscape Domencian Beach

When we checked in it was horrible never got the room level we were promised it took them 2 days. Then the food was the same everyday nothing changed . The entertainment was great! Pools and bars great! Staff in the restaurants was awful sometimes you don’t get the food you order. Chopsticks restaurants was the better and freshest food.

Occidental Caribe: Good week away

A lot of positives: incredible beach, nice staff, nice hotel, good a la cartes (especially the Italian and Japanese). A few negatives: lunch and dinner buffet (breakfast is good), overly pushy condo sales team and excursion reps at the beach and pool. Tip the staff and you will have no problems. Fresh towels, room upgrade, great service. Very nice people.

Majestic Elegance Punta Cana: Wonderful Holiday

I must admit the entire resort was amazing. The grounds were clean and they were constantly cleaning everywhere. The food I found very good except the Japanese restaurant which I found better at the Colonial. The meal they put on for Christmas (Christmas Eve) was amazing. The beach well what could I say amazing. I stayed at the adult side and if you want a wonderful great butler you have to get Santiago. He is the best.

Sunscape Coco Punta Cana: Good value

Weather-***** Resort-****. Well laid out, lots of palm trees, clean swimming pools( 9 of them) food-**** Very wide choice. I am a vegetarian and had no issues. Loved the desserts. Rooms-***. Basic but clean and functional Beach-*** Too many weeds/ too steep Staff ****-- Very friendly Restaurants( Mexican, Stakehouse, Brazilian) **** Room service is non-existent. May also be paid. You have to pay for the safe as well. Avoid the casino. It is rigged. My son lost some money till he saw wh [... read more]at they were doing.

Majestic Colonial Punta Cana Beach Resort: 5 star amenities, 3 star rooms!

This resort has great amenities: pool and beach were clean and well kept. The buffet and bars offer a wide variety of good quality food and drinks. Entertaining team did a great job in pool and nightly events. On the other hand, the rooms are below average. Although spacious, our room was poorly finished. The shower drain was clogged, washroom flush was not effectively working, cleanliness was poor. And room service was slow and ineffective. It took us three phone calls and an hour wait for a [... read more]n extra blanket, and we ended up getting a pile of bed sheets and a bed spread! Overally, great vacation.

Sunscape Coco Punta Cana: Very Disappointed

Wasn’t a good start as we were supposed to leave Toronto at 6am. While seating in the plane waiting for take off, the smoke alarm in the bathroom kept going off. Finally they asked us to leave the plane as they would put us on another flight in 4 hours😡. They gave us a $20 food voucher which is nice, but we already took our breakfast on the plane and ate. 4 hours later off we go. Air Canada also gave an offer to receive 25% off our next Air Canada Vacstion. We have to use a promo code when [... read more] we go online to receive the offer. We landed, got to our hotel and got our room key and went up to the room. As I put the room key in the door somebody on the other side opened the door and the room had already been occupied. Good thing the lady was nice! The bellboy went downstairs, so we had to stay in the hallway for another 15 minutes as it was getting later and when he returned he gave us a key to another room at the far end of the building block 16. We went into that room and it was not a Superior Deluxe room like I paid for. The toilet also did not flush and there was no lock on the sliding door. The shower was a glass stall in the middle of the room and the water from the shower leaked underneath and flooded the floors. There was no privacy at all. The toilet was in a corner also surrounded by a glass door. I called down to the the front desk to tell them my concerns and they assured me it would get fixed. They also told me they had no other rooms to put us in for the night. Came back to the room to find out it had not been fixed yet. So, I went down to the front desk and spoke to a supervisor and he informed me it would get fixed immediately as we went for dinner. After dinner we went back up to our room it was still not fixed. So I called down to the front desk again and got another lady on the phone and she assured me it will get fixed. It is now 10 PM and I’m exhausted. Finally, a maintenance guy and a security guard came up to the room and they were both fixed by 10:30 PM. Our room was at the farthest end of the resort and if you looked out our door it was the Main Street with lots of noise and partying all night. It was the noisiest place ever. Horns honking all night, dogs barking and every morning you could hear the trucks come in with supplies to the resort by 5:30am. Never had a good night sleep at all! There we’re no rooms across from us because we were at the end. When I booked the vacation, I specifically asked for VIP in which I did not get! The room I booked was also supposed to have a desk with a chair and I soaker tub which I needed for my shoulder. That is why I booked that room specifically. I paid $1900 for absolutely nothing. The next morning we went to the front desk to see if we could book some À la cart and they said everything was booked up until Friday. Friday night we booked an à la cart at Mylos. We were sitting near the kitchen as that’s where our table was and we ordered our salads first, my daughter got her salad and was almost done and the server came to remove her plate. I said where is my salad? She looked at me like I had two heads. She says, you ordered a salad? She finally brought me my salad, I ate that and then we got our first course meal. My daughter ordered ravioli and got five little squares. I ordered a lobster linguine and it had one chunk of lobster and about 12 noodles. What a disappointment for a high-end restaurant. As we sat there eating our meal since we were so close the kitchen we heard everybody in the kitchen yelling and screaming dropping plates on the floor it was the noisiest place ever. We left and ate at the buffet because we were still hungry. The next night we ate at the Lobster House which I thought we would get some lobster, well it was $20 a pound if you wanted lobster. Another disappointment. Anyway, we sat down to a very nice meal where we were greeted very nicely and they waited on us hand and foot. The meal was fantastic and everybody was so friendly and that was the first time we ever felt like we were worth something at that resort and that was our last night. Our room was cleaned once in 5 days! At 6pm I had to chase down a maid to get fresh towels. Rooms are to be cleaned everyday. Every morning we ate breakfast at the buffet and we had to seat ourselves. We could actually sit there for 20 minutes without anybody even coming over to ask us if we wanted a coffee or a T and we had our teabags sitting on the table and they just walked past us like we were nothing. I would get up and go get breakfast hoping somebody would acknowledge we were sitting there and bring us back a coffee cup, well that never happened. We had to ask two or three servers for a cup before anyone would finally bring us one. 15 min later. Again, we still tipped. You could really tell these people didn’t enjoy their jobs! During the day they had a restaurant opened so we could walk in and get a hamburger, hot dogs, chicken wings, nachos, and ice cream etc. We went in there everyday and if we went in more that once we got a dirty look. I asked for 2 ice cream and he said, ‘didn’t you already get ice cream?’ Seriously, this is an all inclusive and if I want to go in there 20 times a day I should be entitled to it, shouldn’t I? That happened more than once. As we walked through the hallways and met up with the maids, everybody walk with their heads down nobody was friendly. We tipped graciously every time we got a drink and nobody ever said thank you or anything to us. I got better service at a three star resort then I did at this place. We went down to the beach and apparently since the resort was fully occupied there may have been 10 people in the ocean at once. The beach was absolutely disgusting and the water was full of crap. Filthy, dirty, beach and water. Most of the beach chairs were broke. Too many people selling on the beach and they didn’t leave you alone. I don’t like being pestered when I’m on vacation. Wow, another disappointment. I have never has such shitty service in my whole life out of all the places I’ve been to. I have spent many times at a three star resort and have had the maids say hola every time they passed you and as you’re walking to breakfast and you see the gardeners out there, they would even speak to you. Never happened at The Be Live. Majority of the people working there were very rude. As well as out of 100 people, 5 spoke English. Well, that’s my 2 cents Sorry for ranting, but it’s all the truth. Never again will I go back to this resort or recommend it to anyone!

Alsol Del Mar: great resort

Everything was perfect, just like all the pictures showed. The staff were always on hand to assist us when we need a little help with mobility around the great pool area. The only issue we had was,we only stayed one week and not two. Thanks to all staff.

Excellence Punta Cana: Best resort I’ve ever stayed in

The resort is first class in every way The food was great and the service Excellente We upgraded to Club Class which we enjoyed very much and would recommend to those looking for that extra quiet luxury

Sunscape Coco Punta Cana: Great resort!

Well maintained, very clean hotel! We enjoyed most of our meals esp the seafoods. Honest and friendly staff. I lost my Iphone 7+ With my DL, credit card and some cash on our second day there and within 20 mins, a staff who found it (his name is William and he was the head of entertainment) returned everything. We would definitely go back again!

Bahia Principe Explore Esmeralda: Beautiful grounds

Grounds lovely, not many staff spoke English. No elevators so we had to move to 1st floor. This was disappointing but first floor room in better condition. Drapes on 3rd floor room off hooks in places. Food was adequate.