Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful resort

We stayed in the royal service area and it is well worth the upgrade. The rooms were modern and clean. The beds were firm and comfortable. The pillow menu, though it seemed silly, was the best. I slept like a baby. Our room was cleaned twice a day every day. I'm still not sure what the Butler was supposed to do as we never saw her. We chose royal service for the location, the pool and the beach. The resort needs more umbrellas at this pool. It was hard to find shade most days. It was sas to see [... read more]

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Almir  - 

Verified Purchaser

Melia Marina Varadero: Waist of money

Don't go there room cleaning should be improve and food is repetitive and terrible ..kitchen staf add food to late.will not go back hotel need serious improvement and better maintenance.Entertainment poor very boring resort

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Lee262  - 

Verified Purchaser

Paradisus Varadero: Great resort !

Hotel was very nice, service and housekeepers need some help, pools were clean, chairs were organized. Only complaint would be the bar fridge was never refilled, never any clean towels. Necessities you require for a weeks stay weren't focused on by the hotel. Overall the stay was Good!

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Private  - 

Verified Purchaser

Paradisus Varadero: Interesting Experience

The hotel itself was absolutely beautiful; however, upon closer inspection, you could see that time and care really had not been attended to in the presentation of this place. 2/8 days we didn't have running water, and there were cockroaches in the a la carte restaurants and their bathrooms. Those things aside - the beaches and grounds were nice, just not 5 star nice. The staff were inconsistent in their attentiveness. The resort is advertised as having 24/7 room service. 9/10 times they d [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Small and personable

Villas Jibacoa is a small resort. The beach is not great for whose who like playing in the water, however it is awesome for snorkeling! Simply snorkel right off of the beach! Coral right off of the beach! A couple of feet into the water... your seeing beautiful colourfull fish. But make sure you bring your own equipment. Service at the resort was good. The rooms are clean. Food was good, but not much for variety. We eat pretty much the same thing every breakfast, but I also eat pretty mu [... read more]

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Rich M  - 

Verified Purchaser

Resonance Blu Varadero: Great Time and Great Resort

This was my 9th time to Varadero at 9 different resorts and I will say that this rates as top 2 in my books as for anything less than a 5 Star. The only negative is the bathrooms in the rooms are desperately in need of updating. Other than that nothing but positives for this resort. First resort I have been to where at breakfast there were 4 omelette stations and tasty as well. Lots of good food good drinks clean grounds. Family friendly resort for sure as lots of kids there.

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Blegere  - 

Verified Purchaser

Palma Real: Good for what you pay

I travelled solo April 22 to April 29 2017 As I have been here three times I know what to expect the food was a little better this time than it has been in the past that was a great assortment of fresh vegetables and meats The rooms are a bit dated but I always had hot water and a working toilet Some of the staff have been there for a long time and there are some newer staff There were some long lines At the bar and there were some very impatient customers there me I'm on vacation I don't m [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Would go back

I went there April 2-8 and I had the best time! The food was alright, the entertainment was good & people and service was great. The only down fall (which I was expecting) the internet didn't work at all the whole week I was there.. I paid for a card for an hour and the whole internet was shut down. For me it really didn't bother me as much as I would have thought. I had the best week of my life & im planning to go back soon! It's been a month and I already miss it!

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Private  - 

Verified Purchaser

Starfish Jibacoa: Lovely resort!

The resort grounds and rooms are well-maintained and it shows. The resort beach did have some litter, perhaps some garbage cans in dedicated areas would help. The staff and resort activities were so much fun. Love the hiking tour and scuba diving.

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Private  - 

Verified Purchaser

Melia Marina Varadero: ok

beach towels: missing for days music at the pool : very poor, no Cuban music fridge inroom: not filled consistenly with water and beer grounds: not to much green and flowers buffet: not consistent in providing vegetables guest room before leaving was a disaster: unable to unlock the room after three attempts, no towels provided, no phone, no hair dryer

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Great week on the beach!

We had a great week on this resort. I will start with the fact that the rooms were OK at best, but fortunately I didn't go for the rooms, I went for the beach and the beach was fabulous! The maid service in mine and my husbands room was A+, although my parents were in a room in a different building and they did have some trouble with getting towels, hot water and a few other hiccups. The pool was decent, although we didn't spend much time in the pool. The pool bar made good drinks, however the b [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great beach, very nice resort

I stayed at the Iberostar Laguna Azul the week of April 22 to 29 with my 3 daughters, all in their early 20's. Overall, the resort was very nice. The beach was beautiful and the pools were very nice. The flights, transfers to and from the airport and check in/out went very smoothly and were stress-free. The food was ok (similar to others resorts we have seen in Cuba). The services (wait staff, etc) was generally good. We had one incident with the housekeeping staff which was addressed quickl [... read more]

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Beautiful Resort, Horrible Insects!!!!

Mosquitos and flys were terrible!!!!! The dining areas were full of them, on your plates, forks, arms, legs, etc, along with birds flying above you and their "droppings" everywhere!!! The bites were huge and extremely itchy!!! We tried to sit at the bar after supper and to attend the performances by the dancers, but we had to leave before the entertainment started because the insects were so bad! We spent every night in our room after supper because of the insects. We have been at 5 oth [... read more]

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Janet  - 

Verified Purchaser

Club Kawama: Great time at Kawama

We enjoyed our trip to Kawama very much. We had a standard room that was very small but clean. I was surprised there were no patio doors or terrace/balcony. The food in the buffet was not very good. Same stuff every day. I always ate the meat or fish that was cooked on the grill. We went out to dinner several times to Kiki's, and lie lie's and took advantage of the a la cartes. There really was no animation team. Water arobics was all I saw. The people we met there made our vacation. I  [... read more]

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Ruxy  - 

Verified Purchaser

Starfish Jibacoa: Would't go back

It's my first review that I'm writing in my life and I have travelled quite a lot to Cuba but I have been so disappointed about our last vacation and I felt I have to let people know about this resort. The resort, beach are wonderful, no complaints but the food was a misery. At the lobby bar we had to pay for some drinks, like for an example for a bottle of beer we had to pay 1 CUC....First day when we arrived it was noon and we went to eat something but for our disappointment there was nothin [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: Nice resort

Very clean resort. Same food all the time at the buffet, nice staff. Buffet tables were slow being cleaned off and made ready for others. Beach nice but had to get up early for shade. Need more huts for shade. Need more entertainment and music around the pool. Rather quiet. We had a wonderful maid. Our flights sunwing were late both ways. There was a great show by the poolside, we had an overall nice experience there.

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Private  - 

Verified Purchaser

Roc Barlovento: Unbelievable Staff! - ROC Barlovento

Beach was beautiful, staff was by far the happiest, friendliest and accommodating I seen. The nightly entertainment was great as well. A few issues with the room, we didn't have a fridge and our in-room hair dryer didn't work, but we didn't complain at all, and im sure if we did we would have been immediately accommodated by the staff. All was great, and are most likely going to book the same resort again on our next vacation to Cuba

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Great combo resort

Resort was well managed. Rooms were a little older inside but kept clean. Resort was undergoing construction when we were there. Its nice to see them improving things, but it was annoying if your room was by the construction due to noise and worker traffic. Real asset that the resort is larger as they offer more activities. It is also great that there is a 4 star and 5 star resort on the same property and that you are allowed to use the facilities and food buffets at both places. Best resort fo [... read more]

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Rosemary  - 

Verified Purchaser

Blau Varadero: Amazing resort and staff!

This was my first time to Cuba and I'm glad I picked this resort as my first experience because it did not disappoint! It was an adult only resort so mature and relatively relaxed. The food was amazing, the beach was stunning and the staff were all beautiful, warm and welcoming. I will miss Agdiel, Orlando and Alexander the most and hope to see you all again soon!! I already miss Cuba and can't wait to go back.

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Vic n Dave  - 

Verified Purchaser

Barcelo Solymar: Party Resort till 11PM

We've been to several Cuban resorts, so were used to the small things like bathrooms not fully stocked, bars running out of booze. So we come prepared my wife always carries napkins and were not picky drinkers and will just try another. The thing about this place being so close to all the nightlife is they shut down all the bars after 11, the Disco is a joke with the DJ in an elevated inaccessible booth that u can't request him/her to play a half decent song other than the gangsta yo yo stuff pl [... read more]

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