Grand Memories Punta Cana: Great value vacances

We stayed 9 days at Memories on august 5-14th. The arrival was smooth and it took us only 20 min drive from airport to the resort. All the way from airport and during the stay at the resort we have easy access to the Internet via WiFi. When we arrived at the resort personnel was very friendly and welcoming. We arrived at 13:00 around and the rooms were not ready yet, but we knew that ahead and were prepared to take advantage of the day to the beach anyway. The water park was awesome, my daug [... read more]hter had a blast with my husband and I. The rooms are newly designed, upgraded and very well maintained. The air-conditioning works very well, efficiently and practically no noise. Beds are confortable and cleaned every day from the maid. Very kind personnel. The beach is in working distance from the Memories buildings, but there is trollies every 3minutes passing by. Beach area us a little small but if you like walking alongside the beach it is very easy accessible. The food is very good and there are buffets one on the beach and another close to rooms (lobby). There is a good variety of foods in both buffets and three are three restaurants without reservation every night. It was our best stay in domenican so far

Catalonia Bavaro Resort: Nice resort

Nice resort. Good service and food, clean. Not sure about the regular rooms as we had upgraded to privilege bit from what I saw the resort value their clients and take every comment and criticism and try to find a solution.

Barcelo Bavaro Palace: Great resort!

The resort is beautiful and massive with many pools and beach spots. Great place for friends, families or couples. There's a wide variety of restaurants for all tastes. The staff was very kind and made sure we had the best of times.

Bahia Principe Explore El Portillo: Great Resort and Amazing Beach

We stayed at the Grand Bahia El Portillo in August 2019. Hotel is perfect for families and seniors small enough everything is so close. Food was great at the buffett and a la carte. The beach is amazing on either side of the resort, long enough for walks, when at the beach you must walk to the left it's so nice. kids loved the snorkelling Rooms were

Grand Palladium Punta Cana: Resort was a little disapointing but Marnie and TripCentral were great!

Fridge in room didn't work well. Didn't receive extra cot for 2 days Room service no showed 3 nights in a row Food was average. Entertainment was not great. Grounds were kept very clean and staff was good Supervisor was not helpful at all Punta Cana is beautiful but I will stay at another resort next time

Bahia Principe Escape Ambar: Amazing resort

This is a great hotel with great crews, including room cleaning maids, gardening crews, maintenance crew. I have no problem in finding a crew who speaks English. Crews greet you with a smiling face and friendly. The hotel is clean and the food is good, except couple times, the beef and lamb are over cooked, therefore hard to chew.

Grand Sirenis Tropical Suites: Great resort

The grounds were beautiful. The food was amazing. All the hotel staff was very kind. There were a couple people trying to sell excursions on the beach but otherwise we had a great experience. The Taíno experience show was great

Bahia Principe Explore Esmeralda: Beautiful resort for the family

Family of 3, one child. Beautiful grounds, friendly staff, right on top of the beach. Drinks are strong and food at the A la Carte was incredible, buffet was as expected. Getting a lounge chair at the pool is next to impossible if you sleep in past 7 am. Loads of kids (so if only adults going, choose another resort). Overall a great experience.

VH Gran Ventana Beach Resort: Excellent resort

I must say I was surprised. I usually go to Cuba, but decided to try Puerto Plata. I was pleasantly astonished to find out that the rooms and food was much better than Cuba. However, the ocean is very rocky. You will find rocks that are 2-3 feet tall. However, that is not the case everywhere. There are certains parts that are flat and no rocks whatsoever. There are lots of waves as well, but I personally did not mind that. Staff was always friendly. Overall, great vacation!

Bahia Principe Explore Punta Cana: It wasnt what i expected

I was not pleased with my trip , from how rude the people at the restaurants at the resorts were , and not to mention the casino on the resort... the dealers would laugh in my face when I lost my money. The food was decent for the most part and the pools were ok. Too much seaweed . I will never go to punta cana again. The ocean is the only reason i went and it was filthy.

Grand Sirenis Punta Cana Resort: Fantastic resort!

I’m not sure why there are so many negative reviews. The food was the absolute best I’ve ever had. The rooms were amazing as was our housekeeper. There are too many a la cartes to go to all of them in a week - but honestly one would be more than fine just going to the buffet. I’ve also never seen a beach have that many chairs! My daughter got quite sick and we had to see the on-site doctor who referred us immediately to the private hospital in Bavaro where we got excellent care (thank goo [... read more]dness we have insurance!). We tipped about $40 each throughout the week between the housekeeper and bar staff - they very much appreciated it. We will be recommending this place to others for sure!

Bahia Principe Escape Aquamarine: Disappointed

The hotel and grounds are very nice, the complex itself is extremely large. We went here has a gift from our children to celebrate our 33rd Anniversary and was disappointed in the service and food. 1st of all the buffet was all outside and exposed to heat and birds, I experienced this twice before and both times I was very sick and never again would I go through that again, so we explored around and found an indoor a/c Buffett but we were not allowed in because it was part of the Amber section [... read more], so we spoke to front desk and only way we could eat in the a/c buffets was to stay in that section so we had to upgrade our room which we did costing us another 384.00, the service and food in that section was very good and we enjoyed it much better. Another point I would like to share is the beds....hard has a rock, I have back issues and let’s just say it was a joy to get back in my soft comfy bed Watch out for the times share we were mislead about the free bits and lost 2 1/2 hours of our time to this...I should of been smarter but I lost that battle...oh well learned my lesson

Viva Heavens by Wyndham: Very clean resort with nice beach

Spent 8 days beginning of August 2019, resort half full, half the restaurants opened daily only, only one type of beer at the bar and it was flat. Our room was nice with a view of the pool but very loud music at night. The beach was wonderful...Recommend the hotel during high season.

Cayo Levantado Resort: Amazing resort!

Everything was 5 star. The staff, rooms, beach, restaurants all exceptional. I enjoyed every minute of this resort and would recommend it to anyone interested in heaven at a reasonable price. I even had a health issue that the resort took seriously and got me to exceptional medical attention. This is a little piece of heaven on earth!

Royalton Splash Punta Cana: Good

Everything are good except the food. Everyday food is same. The best restaurant is under the sea. the others are not good. The room condition is good but sometimes we got the really bad smells.Room service is fast.

Occidental Punta Cana: Good

We like the hotel especially staff are friendly but something needs to be improved. We booked for a à la carte restaurant but for booking line we were waiting 30 minutes. Any way we like to hotel thanks

Lopesan Costa Bavaro Resort: Relaxing week away

Stayed July 29-Aug 5 The resort is beautiful. Lush gardens and water fountains everywhere. Still new resort opened in May, but staff are trying hard to please. Rooms very comfortable, we had swim out adult very clean, relaxing. Lots of pools, throughout the resort, beach was being cleaned and we actually were able to enjoy it. Beautiful scenery sitting by the pool. Food was excellent American Grill was awesome anytime during day and night. Buffet, Mexican Japanese favourite. Italian nee [... read more]ds more lighting to dark. Bars and drinks were wonderful. Boulevard was nice especially cafe and pub. It will be awesome when everything is open and completed. Great resort we had a wonderful week!

Bahia Principe Explore Punta Cana: Overall nice resort but our stay was plagued by problems

We have traveled as a group of 10 (8 adults, 2 children). Overall a quite nice resort. The good: - Good food (something for everybody) - Large comfortable rooms - Excellent inter-resort communication (yes, it is a large area) - Well maintained pools - Perfectly maintained green areas - The white sandy beach is spectacular - Sufficient number of chairs on the beach (most in a decent shade) The not so good: - The weeds on the beach damped the mood slightly and it was simply overwhelm [... read more]ing for a couple of guys with pitchforks – the resort is in urgent need of professional equipment to clean the beach - The á la carte restaurants (3 bookings allowed) mostly booked until the last 3 days of the stay for new arrivals The ugly: 1. In one of the rooms room the safe box did not work, in others they had problems (service tried to solve the problems but it did not last). Safe box in one of our rooms just could not be used. 2. On the second day our room entry keys stopped working. The lock was tested by service (Ezqequiel) and was working just fine with the cleaning service magnetic key) yet the first 3 replacement sets of magnetic keys did not work (half a day wasted walking back and forth). The fourth set of keys (delivered) finally worked for the rest of the stay. 3. In one of the rooms, water from the roof (or AC condensate) accumulated in the ceiling (big bulge) and was leaking at the center of the passage and on the walls. The cleaning person reported the problem but was ignored for two days. On the third day, first thing in the morning I have reported the problem to the reception - despite a promise no one showed up for hours. The cleaning lady made a call and I spoke to someone - when I asked when someone will show up - the person on the other end of the line just hanged up the phone. At that moment I went to the Guest Service and filed a formal complaint in writing - I was told to contact the Guest Service after 3pm. At that time no one seemed to know anything ; it took another half an hour of talks to couple of hotel reps before decision was made to relocate the affected party to another room (just for the last night). Disclaimer: The above could be just our bad luck but nothing justifies ignoring problems reported by resort staff and customers. Overall, I wasted more than a full day of my stay dealing with frustrating problems as opposed to relaxing.

Bahia Principe Explore Esmeralda: Beach front resort

Beautiful ground and good transportation between resorts and beach. Tasteful a-la-cart dinner and very good services at buffet. More activities would be a plus, specially for the kids. Nice beach location and services.

Melia Punta Cana Beach Wellness Resort Adults: Disappointing

The hotel it's self is very clean. The food is sub standard, always cold. The only hot item I got was an omelette daily, even the soup was lukewarm. The transportation from the rooms to the main areas was golf carts. Sometimes it took 30 minutes to get a ride to lunch. It was very spaced out and no cover to walk if it rained. We have stayed at two other resorts close by and they had covered walkways in the event of rain. It was very unorganized. At the pools there was no servers only at the bar. [... read more] We stayed at the Adult only section and it was different. There was very little activities, no music no interaction with staff at all. The liquor was only native to the Dominican Republic. There was no premium except at the casino you could get a crown royal for $5.00. Our room was beautiful, spacious and extremely clean. Again the seaweed was out of control and the ocean was not really accessible which is a huge problem for Punta Cana in general. It was not worth the money and I would never go back there.