Bahia Principe Escape Sian Ka'an: First time in Mexico

This resort was suggested as a great place to start for our first trip to Mexico and the price was good. We were not disappointed, very, very clean and well organized with lots of helpful staff and fabulous food. Having access to all the other resorts was fun and kept it interesting. Booking trips through the hotel in the lobby was very easy and cheaper than our tour operator. Definatly will be going back to this place!

Ocean Coral Riviera Cancun: Excellent resort!

Very friendly staff, clean and excellent food! Lots of activities! Strongly recommends this resort!! ................................................................................,......................

Bahia Principe Explore Coba: Grand Bahia Principe Coba

First the good things: • Nice grounds, grass, trees, walkways, pathways etc.. • No crowds because of the size of the grounds and villas distances from each other • Very nice and friendly personnel everywhere • Access to Bahia Tulum beach and facilities • Lots of room in the pools • Lots of lawn chairs around the pool and on the beach • Lots of palapas everywhere, pools, beaches • Good choices of food and restaurants • Excellent service from every employee • No lo [... read more]cal vendors on the beach (very few) • Good size, clean and nicely decorated room • Good size safety deposit box (physical key not the best option) • Mini fridge refilled every day with beer, drinks and water Second, things not so good: • Smell of sewer on the grounds. Something that has to be fix fast • Signage is not good in general. Area of this hotel is big. People are cruising constantly asking for directions. Maps are confusing and too small so the names on them are too big and they cover up some areas. No legends on some of them. • Numbers on golf carts running around the hotel are too small. Maps are showing numbers, they should be on carts roofs, not windshield. • Smokers are everywhere. The World has changed; get them into designated areas, not in front of the main lobby. At least one side should be smoke free.

Barcelo Maya Beach Resort: AWESOME

Picture this: A family of 5 leaving a small town to a totally different country called Mexico. They were shocked and astonished by what they saw. And that, ladies and gentlemen, was my family. First of all, I'll start off with the food. I honestly thought the food was completely amazing. Especially the pancakes, because I got 2 of them every morning. The tables were nicely set up, and once you sit down, you can straight away order drinks. For our lunch we always went to the snack bars, by th [... read more]e pool. My daughter, Tristyn, would always have the frozen yogurt for dessert at lunch and dinner. There were always donuts for my son. And my other daughter loved the tea there. Finally at dinner, we would usually go to the Tropical or Colonial, and the food is UNDESCRIBABLE. The whole family loved all the food there, and especially the fruit and white chocolate. There were many drinks for my kids, and a lot for me too. Our hotel was, once again, amazing! We had a premium room, but a regular room still probably would have been amazing. I loved late night Jacuzzi's, and my kids had fun in it before dinner. The bathrooms were great too, but the door to the toilet wouldn't completely close. There was a little safe where we stored important stuff, and the beds were good, but they weren't very comfy. Our view was amazing, especially for sunrise or sunset pictures. Next is the pool and beach. The beach has the most amazing water ever! It's so clear!! My son and daughter loved snorkeling in the ocean by the palace. They got to see different types of fish, and lots of SEATURTLES! They were quite cute, I gotta say. My other daughter sat on the nice and warm sand and listened to her music or read a book. But she did love the pool, and swam in the pool a lot. The pool had different activities for my oldest daughter, while my son and daughter and their dad swam in the pool. My daughter had a friend, so it would actually usually just be my son and their dad. I would lay on one of the chairs and tan. Parties would be at the jaguar. But the jaguar is for 18 years and up. For the kids in the day, kids club is a good place to send them if their under the age of 8. At night, the shows are ok there, but the Micheal Jackson show was our favourite. But after that, its a very quiet environment. Aside from the show and the jaguar, its like an empty island. Which, is very good for sleep, so you can wake up and enjoy the next day. Service was great, but I love Cuban people. Everyone was nice and polite towards us when we went to get drinks or food. House keeping was good too, and she kept our hotel clean. Overall, this was amazing and I highly recommend this resort!!!!!!!!! P.S: I recommend buying the Tropical or Colonial sections

Tukan Hotel Playa Del Carmen: This place is worse than a motel 8!!!

This place was disgusting. The rooms were old and the bathroom shower was filled with mildew. The towels were and so old and threadbare, they were grey instead of white. Also they only gave us one towel per person each day ( I need one for my hair and one for my body and my husband needs one). Didn't think it would be a big deal to ask and get some more, but when we did....they said no!!!! Bedding was also old and threadbare. Only two pillows in the room . We had the all inclusive pac [... read more]kage and the food was bland and tasteless. Overall, very disappointing experience and would never recommend this place to anyone but 20 year old frat boys!!

Bahia Principe Explore Tulum: Pure paradise

There was not one thing that I can say was bad about the resort. I was totally impressed with everything from the rooms staff and entertainment. Also the food , I am a chef and I can honestly say that the food was amazing. We went to most of the restaurants and the best food at all of them. I am going back and bringing my kids this time.

Bahia Principe Escape Sian Ka'an: Beautiful resort

Once again all services were top notch food was great housekeeping was great all staff were super polite the golf course is always in prestine condition. Pools were always clean and well looked after.

Bahia Principe Escape Sian Ka'an: Beautiful resort saan kian

Bahia principe saan ka'an was beautiful loved the adults only and that we had access to coba tulum and premier I would highly recommend this resort. I did find it strange that we could not get corona or sol at the resort. Was not happy with air Canada coming home as we had a 9 hr delay

Bahia Principe Escape Sian Ka'an: simply amazing

was good to be back to the sian kaan resort after 6 years...and as soon as I got to the lobby it felt like it was only a week before. The vegetation has grown lots and offers more shade and there were a few improvements since the last time, new stage area for entertainment, and a much bigger section on the beach for Adults only. The food is always spectacular, and the staff are the friendliest around. will definetly be returning again....sooner than the last time. James

Blue Bay Grand Esmeralda: Love every minute!

Traveled to Blue Bay Grand Esmerelda for a last minute vacation in early January 2018. Overall we were very happy with the resort and would recommend visiting! Our room was near the back of the resort which meant we had about 10 mins walk to the beach but the plus side is that we were very close to the quieter pool, main buffet, front desk, booking excursions, gym, and a smaller buffet. We requested to move to closer to the beach and the staff was very accommodating, but we ultimately decided to [... read more] stay where we were. The food was amazing and there was no shortage of fresh guac which won me over! We had no trouble getting into any of the a la cartes, very easy to book and all were pretty good. The drinks were great, tons of selection with the option to ask for premium booze. Would highly recommend making the 10 min walk on the beach (to the left) as it leads to a beautiful cenote.

Catalonia Yucatan: Great resort and a safe area

The rooms are a bit dated (especially the bathrooms) but they're very well kept and clean. My friend upgraded to a "Privileged" room and her bathroom was a lot nicer (renovated, large walk-in shower) although the room was similar to ours. We had a room overlooking the pool (had asked for a quiet area). It was quite noisy during the day but by 10-11pm, it was completely silent so we had peaceful nights. The food is solid at all the restos. For the a la carte, we tried the Spanish, Italian, Japane [... read more]se and steakhouse. The Spanish wasn't good (better food at the buffets and I got food poisoning). The Italian is solid. The Japanese and steakhouse were fantastic. The water was great - not too deep and very calm with some rocky areas. The resort has plenty of activities to keep busy with - kayaking, snorkeling, biking etc. Also, it's within a gated a community so we felt very safe walking/biking outside the resort and into the little town area. Lastly, the staff is wonderful - very friendly and helpful. There were a few times where I dined by myself at the buffets and it took half the meal for anyone to even give me a glass of water, but will give the benefit of the doubt and thinking it might have been due to a shift change since otherwise the service was great.

Grand Sunset Princess: Beautiful resort-food disappointing

We returned to the Grand Sunset Princess for our third time. We haven't been here for 6 years and some things have changed. First, let me say that the resort is very well maintained, the grounds are immaculate and the rooms still look good. We did stay in the Platinum suites so I cannot say how the other rooms are but ours was nice. The Platinum pool area and bar are well worth the money and the staff in this area are excellent. Staff everywhere on the resort are accommodating and very fri [... read more]endly except Jose the shuttle bus driver (we called him smiley because he never did nor did he ever speak other than grunt). Our only complaint and it's a deal breaker for us....the food was NOT good. We only ate in ala cart restaurants so no buffets. Again, the last 2 times we were here the food was really good but not any more. The only two out of 7 that were good was the Italian and the Japanese. The rest were pretty BAD. We heard this complaint over and over again from other guests. Ok I lied I have another complaint- don't go here if you don't like raccoons roaming freely around...under your chair, on the beach, by the pools EVERYWHERE. They are everywhere...hundreds of them. My wife was a nervous around them and that's no way to spend your vacation. They are called Coatis...they are in the raccoon family and they are not shy around people, it's not uncommom to see 10-12 of them in a group while you are walking around.

Sandos Playacar Beach Resort: Beautiful beach and great food - a few annoying things

Positive: beautiful beach (resort is on a wide and very long stretch of sand, crystal clear water), lots of shade and lounge chairs in the adults only section of the beach, great food, lots of restaurant choices, attentive and friendly service, we stayed in the old section of the resort which was the closest to the beach and the room was more than adequate although a little dated. Negative: insufficient frequency and capacity of shuttle service within the resort (which can be a problem for a re [... read more]sort this big with 1000 rooms), they have a beautiful spa but the jacuzzi is always lukewarm instead of the 32 degrees they advertise, there is no wi-fi in the rooms and very poor wi-fi in the public areas, the minute you arrive they book you for a presentation to try to sell you the resort membership program (in exchange for attending the presentation we were upgraded to a "golden" bracelet which gave us access to the adults-only section of the beach), this is a family resort that caters to children so there were lots and lots of kids everywhere, we did not have access to the "members only" areas of the pool and the beach which was annoying.

Iberostar Waves Quetzal: Amazing Resort and Food!

Lots of activities to do throughout the day from beach games to obstacle courses in the pool. Excellent entertainment shows at night. Good beach with swimming area. If you want to get a lounge chair at the beach should get there early as people tend to claim them early. The restaurant reservations fill up fast so book before you arrive if possible, but the general buffet is excellent and has different features every night so I wasn’t disappointed that we didn’t get to try many of the restau [... read more]rants.

Bahia Principe Explore Coba: Awesome place!!

What a well kept clean resort!! Amazing staff and help and assistance whenever in need. The entertainment was Vagas quality and the restaurant and bars were fantastic!! Food was out of this world... And everything was very easy to navigate!! Pools were clean big an had entertainment and fun games daily.. Music was awesome Aswell!! "the beach was nice a little small but clean and easy to get to!! We will be back for sure!

Barcelo Maya Beach Resort: Great Resort

Our fourth time to the Barcelo Maya and we have really enjoyed every stay there. The beach, pools, grounds and resort are all beautiful and very well maintained. The resort is huge with lots of amenities, so we typically don't leave the resort and still find plenty to do. We were in Tropical and had friends staying in Caribe we visited daily and according to my step counter I averaged more than 16 kms of walking per day...that is how big the resort is. Our last two days there, the resort was  [... read more]completely full for a concert on the beach and we still found chairs by the pool and the beach with no issues. But the resort was very obviously more crowded and the food choice and quality seemed to go down a bit at the snack places on the beach. Our meat choices went from steak, chicken fish and burgers --- to burgers only? Our only complaint would be how loud the hallways near the rooms are. Due to design and the fact it's all hard materials (tiles and concrete) it sounds like any noise or talking in the hallway are coming from right beside your bed, though I think that is normal for all resorts in the south. Bring ear plugs and know you'll likely only sleep from midnight till about 7am with a couple of wake ups thrown in. We will definitely go back again as the resort is very well run and maintained.

Hotel Xcaret Mexico: Amazing resort

Beyond expectation all view hotel with exelent service! The rooms and restaurants are designed very creatively, cosy, modern, relaxing and nature wize. The food was gourmet and delicious. The infinity pool is heated.

Iberostar Waves Paraiso Beach: Best resort!

This is the only resort I’ve seen that embraces the beauty of its country and strives to keep it that way. On our trip we saw peacocks, coati, iguanas, flamingos, and more while walking the grounds. The staff is unbelievably kind and always go out of their way to make sure you’re having a good time. The food has a huge range in variety and caters to any pallet. You’ll find different hits and misses at each restaurant you visit. The beach is stunning and the earlier you get there the better [... read more] chance to pick a good spot. Only downside is that the pools get pretty chilly with no sun but the bars will keep you warm with endless drinks. I was heartbroken when we had to leave but would go back in a heartbeat.

Barcelo Maya Beach Resort: Beautiful Family Resort

The Resort is very well kept up, the staff are always smiling, always cleaning. The grounds are excellent. It is an excellent resort for young and old. There are lots of things for children of all ages to do.

Bahia Principe Explore Coba: HUGE Resort Great Service

Service was fantastic at the resort. A big thank you to Christian who helped us throughout the week. It’s very large so getting around had to be done mostly on the golf carts. Was disappointed that the Coba Beach wasn’t within walking distance. The worst part of the trip was the 9 hour wait at the airport compliments of Air Transat for the return flight. The phone app didn’t give any updates and even after we found out about the delay, it still showed the flight as On Time. Wouldn’t use  [... read more]Air Transat again I don’t think. We had also purchased the Royal Golden upgrade through Air Transat. Not really worth the extra $$. Overall, a good time though. :)